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Wailea Beach Resort - Marriott, Maui

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3700 Wailea Alanui Drive, Wailea, Maui, HI 96753-8347
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1741)
Pool & Beach (397)
Room & Suite (351)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 01/28/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Wailea Beach Resort - Marriott, Maui
Updated 01/28/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 10 hotels in Wailea
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
Perfectly placed within steps of the ocean, Wailea Beach Resort - Marriott, Maui offers scenic luxury in a stunning travel destination. Experience stylish comfort along the water's edge in beautifully appointed, family-friendly hotel rooms with ocean-inspired decor, mini-refrigerators, plush bedding and high-speed Wi-Fi. Elevate your experience with 4-star amenities like a modern fitness center, championship-level golf courses and a tranquil spa. Ignite your senses with diverse dining options, private floating cabanas and a vibrant luau show. Refresh in the sparkling waters of our five pools, featuring the longest hotel water slide in all of Hawaii. Punctuate your day with a relaxing evening on your large balcony or oversized lanai, and enjoy stunning views, including vibrant Maui sunsets and an occasional humpback whale.
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Room & Suite (351)351
Full view
Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Canoeing
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Paid wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness classes
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Outdoor dining area
Snack bar
Vending machine
Poolside bar
Diving
Game room
Snorkeling
Aerobics
Tennis court offsite
Waterslide
Kids club
Kids pool
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Head massage
Manicure
Massage
Open-air bath
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Private balcony
Room service
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Family Resort
Hotel links
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Popular mentions
Egscho wrote a review Yesterday
Irvine4 contributions3 helpful votes
Stayed here for 3 nights during visit with family. From check in process to room service, you can feel the aloha spirit from the staff that runs this place. Marcus made sure everyone waiting to check in had refreshment and their wait to check in was pleasant. During Check-in, Maricel, Vas and Beatrice were so welcoming and pleasant. Property had full occupancy but the hard working staff never stopped moving to serve the customers. Hard working staff always has a smile. Angela the GM was clearly hands on leader taking care of her people. Amazing property, amazing staff and Amazing service. Love this place!
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Date of stay: June 2021Trip type: Traveled with family
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MattNC wrote a review Jun 11
Matthews, NC21 contributions9 helpful votes
Stopped by here on our first night on our 9 day Maui trip. It's only a little over 20 minutes from the airport. We were very tired. Check in process was smooth and front desk worker was very friendly. But the resort is very large and finding our way to our room was actually a chore - especially when carrying luggage. They could probably use some better signage (signs from the beach side seemed much clearer). Room was simple but clean. Sadly, no upgrades despite Bonvoy platinum status. We did get vouchers for free breakfast at the Starbucks on property. The following morning we got a chance to enjoy the resort. The grounds are well kept and enjoyable to relax in. Unfortunately most of the shoreline looked rocky and steep. Pretty to view but to enjoy the water, we had to walk the path south which basically goes to the beach in front of the Grand Wailea next door.
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Date of stay: June 2021
Location
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Response from Team Marriott, Guest Services / Front Office at Wailea Beach Resort - Marriott, Maui
Responded 3 days ago
Dear MattNC, Aloha, and mahalo for being a Marriott Bonvoy Member; we appreciate your loyalty to our brand. It’s a pleasure knowing you loved the service provided by our front desk associates and had an enjoyable time at Wailea Beach Resort. However, we are sorry for not meeting some of your expectations and regret any inconvenience caused. Your feedback is important to us as it helps to improve our guest experience. Mahalo for your kind rating, and we look forward to having you as our guest again. In the Spirit of Service, Stacy Morataya-Pilkington Resident Manager
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Billy V wrote a review Jun 10
3 contributions
We are in day 1 of our 7 days at wailea beach Marriott and I had to post something to help those of you who may be getting concerned seeing other recent negative reviews on TA. If you are like me and constantly checking travel sites in anticipation for your first big post covid trip, and Wailea Marriott is your destination, be prepared to be wowed! From our drive in down the winding road filled with lush trees and beautiful lighting, the Wailea Marriott has been a sight for sore eyes. Our check in was everything I hoped it would be with complimentary lei and fruit juice, with friendly service and a detailed introduction of what the property has to offer. Our room was tastefully updated with modern Hawaii decor and higher end details such as granite countertops and walk-in shower. Our first morning sunrise revealed a magnificently situated ocean front property with beautiful ocean views from our (larger than normal for a standard room) balcony. Partial ocean view room class, luckily enough to be mainly ocean view while being situated around the adults only pool area. We felt lucky, as not all rooms probably have such a prime location. A beautiful short walk to wailea beach showed that the Marriott is a more intimate property than other mega resorts it shares a beach with. I had seen other reviews complaining about not being “worth it” or not attending to travelers needs. We booked this property at a great rate at a 5-star travel destination; Maui. I was not expecting staff at the pool to be running around tending for my every need (although Ashley at the reserved cabana did just that), the main no fee areas had a variety of views to choose from and amenities close by. Prime pool spots had the classic towel self reservations as early as 5:45am, so paying the fee for a reserved area was worth it to us. Understanding that not everyone will be in to that, so be advised that the hotel is near full and island covid restrictions still have a hold on getting everyone a prime poolside spot. In summary, if you want a premier vacation destination at a better value than other places in the area but still having a luxury feel/look, I am confident you will be blown away like we have been at the Wailea Beach Marriott. While I am sure this property may not be for everyone or that some issues arise, I encourage you to do your research and manage expectations as you select what Maui property you choose (and don’t be disgusted if you built up your property to be something it’s not). Mahalo
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Date of stay: June 2021Trip type: Traveled as a couple
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Response from Team Marriott, Guest Services / Front Office at Wailea Beach Resort - Marriott, Maui
Responded 3 days ago
Dear 118brettv, Aloha, and mahalo for sharing about your stay at Wailea Beach Resort. We are thrilled that we were able to delight you with our luxurious style, service, and convenience. We understand the importance of the details that make up a great stay and are so pleased our plush bedding, premium amenities, and balconies boasting stunning views were part of making your stay memorable. We are tremendously grateful for your kind remarks, and we look forward, with great anticipation, to your next visit! In the Spirit of Service, Stacy Morataya-Pilkington Resident Manager
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quantvent wrote a review Jun 8
Orange County, California4 contributions1 helpful vote
Planned a long-awaited summer family vacation and splurged a bit on an ocean-view one-bedroom suite for the family. What we got was a basement-like room with a view of the trees. The ocean is barely visible through the foliage. No way to treat a loyal elite status member. Don’t call it ocean view if it is not really true.
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Date of stay: June 2021Trip type: Traveled with family
Room Tip: Look for better options and where loyalty actually means something.
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Response from Team Marriott, Guest Services / Front Office at Wailea Beach Resort - Marriott, Maui
Responded 4 days ago
Dear quantvent, Aloha, and mahalo for being our guest and for the review. We appreciate you sharing your displeasure with regard to the assigned accommodations. Our ocean view rooms offer a variety of vantage points to view the Pacific, and we regret that the room you received was not what you were hoping for. We have multiple categories with varying levels of ocean view and proximity and these enhanced and unobstructed oceanfront and premium view locations are available as upgrades to the garden view or ocean view rooms. We certainly could have done more to acquaint you and your family with the wide variety of options for room location and view during your visit. I sincerely apologize for this service shortfall and are grateful for your patience. We appreciate your feedback and hope you will give us another chance to make a better impression. During a future visit, I would ask that you reach out to me in advance so that I may personally oversee the details of your visit. Curating your experience together will set the stage for many memorable Maui moments. In the Spirit of Service, Stacy Morataya-Pilkington Resident Manager
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Alexisrussell wrote a review Jun 8
2 contributions
My husband and I stayed at the Wailea Beach Resort for our honeymoon. We could not use Suite Night upgrades as the hotel does not accept them. I called twice, months and weeks in advance, to explain it was our honeymoon and request an upgrade. As a Titanium Elite for multiple years now, and it being such a special occasion, I assumed we’d at least get a small upgrade from our basic garden view room (still very high priced per night). Upon check in, we were barely acknowledged for status or special occasion, not provided a lay or but rather a can of guava juice and some cookies, and told sorry, no upgrade. The garden view room was extremely basic, rather a view of a side road and hillside, and wasn’t anything to write home about. I’ve stayed in AC or Residence Inn rooms that were more impressive. Extremely disappointed, my husband wrote the manager an email complaining about the room. They were gracious enough to upgrade us to an ocean view room, slightly nicer than the garden room, and provided champagne and chocolates. We appreciate the fact that MANY people are visiting Hawaii, many are honeymooning, and that everyone is trying to recover lost profits during COVID. We are grateful for the upgrade we did receive, but disappointed that it took complaining. Also be prepared for 20$ drinks and very expensive food at both the Humble Market Kitchin and Kappa poolside bar. Not surprising - Maui tax. The dinner we had at Humble Market was one of the best of our trip. As first time guests to Maui, it was overall OK. If we ever do return, we won’t likely stay here.
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Date of stay: June 2021Trip type: Traveled as a couple
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Response from Team Marriott, Guest Services / Front Office at Wailea Beach Resort - Marriott, Maui
Responded 5 days ago
Dear Ms. Russell, Aloha, and Congratulations to the happy couple. Mahalo for choosing our hotel to be part of such a momentous occasion. While you and your husband enjoyed the upgraded accommodations and the delightful act, I sincerely apologize for the initial service shortfall. Mahalo for your valuable feedback, and we hope you will give us another chance to make a better impression. During a future visit, I would ask that you reach out to me in advance so that I may personally oversee the details of your visit. Curating your experience together will set the stage for many memorable Maui moments. In the Spirit of Service, Stacy Morataya-Pilkington Resident Manager
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PRICE RANGE
$563 - $1,039 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wailea beach marriott hotel wailea, wailea beach marriott resort and spa, marriott wailea, wailea marriott, wailea beach marriott resort & spa
LOCATION
United StatesHawaiiMauiWailea
NUMBER OF ROOMS
547
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Frequently Asked Questions about Wailea Beach Resort - Marriott, Maui
Which popular attractions are close to Wailea Beach Resort - Marriott, Maui?
Nearby attractions include Wailea Beach (0.1 miles), Ulua Beach (0.2 miles), and Little Beach (0.2 miles).
What are some of the property amenities at Wailea Beach Resort - Marriott, Maui?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Wailea Beach Resort - Marriott, Maui?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Wailea Beach Resort - Marriott, Maui?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Wailea Beach Resort - Marriott, Maui?
Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Wailea Beach Resort - Marriott, Maui?
Conveniently located restaurants include Honolulu Cookie Company, Lappert's Ice Cream, and Island Gourmet Markets.
Are there opportunities to exercise at Wailea Beach Resort - Marriott, Maui?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Are any cleaning services offered at Wailea Beach Resort - Marriott, Maui?
Yes, dry cleaning and laundry service are offered to guests.
Does Wailea Beach Resort - Marriott, Maui offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Wailea Beach Resort - Marriott, Maui have any great views?
Yes, guests often enjoy the ocean view available here.
Is Wailea Beach Resort - Marriott, Maui accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.