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Residence Inn by Marriott Maui Wailea

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75 Wailea Ike Drive, Wailea, Maui, HI 96753
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (387)
Room & Suite (143)
Pool & Beach (44)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 05/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Residence Inn by Marriott Maui Wailea
Updated 05/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 10 hotels in Wailea
Location
Cleanliness
Service
Value
Travelers' Choice
Keep your family happy and your wallet full when you book extended-stay suites at Residence Inn by Marriott Maui Wailea. Whatever brings you to Wailea, Maui, enjoy a condo-like experience and a budget-friendly price. Spread out in stylish suites with fully equipped kitchens, complimentary Wi-Fi and furnished balconies while taking advantage of our convenient grocery shopping service. Stay active in our state-of-the-art fitness center with cardio equipment and free weights, fuel up at our free, hot and fresh breakfast buffet, and unwind in the evenings with refreshments from our on-site bar. When not exploring the island with our local area shuttle, spend time with family and friends at our outdoor pool, fire pit, barbecue area and putting green. Make reservations today and thrive during your extended stay in Hawaii near Wailea and Makena Beaches.
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Full view
Property amenities
Paid private parking on-site
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Car hire
Conference facilities
Meeting rooms
BBQ facilities
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Safe
Seating area
Sofa
Bottled water
Iron
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Radio
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English
Hotel links
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492Reviews63Q+A100Room tips
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Popular mentions
JeffreyGEN wrote a review Yesterday
st. louis, mo35 contributions27 helpful votes
This was a pleasant surprise! We arrived early and Chelsea at the front desk was very nice and provided us with an upgraded room as we are elite status with Marriott. This hotel was hands down the CLEANEST hotel we have ever stayed in! The room was perfect although maybe a bit smaller than some Residence inns we stayed in. The pool wasn’t crowded and had plenty of chairs. The BBQ pits were brand new and worked perfectly. There’s a basketball play area and a one hole golf green also on the property. The morning complimentary breakfast was delicious although smaller than normal due to Covid. The warm items were ordered from an attendant and handed over to the diner. The showers were stocked with Tea Tree by Paul Mitchell (Awesome!). The hotel also has a free shuttle that will take you anywhere within Wailea that you want. Parking was a bit pricey at $30/day. Thanks so much for making our stay great!
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Date of stay: June 2021Trip type: Traveled with family
Room Tip: Hotel is great, although not very close to the beach
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1 Helpful vote
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sioux230 wrote a review Jun 12
Campbell, California39 contributions12 helpful votes
Stayed here for seven days at the beginning of June. Quiet, comfortable room with well equipped kitchen - coffeemaker, toaster, stove-top, large fridge etc. Comfortable bed. Room cleaned once every three days. Lovely grounds and nice pool area but had to go to reception for pool towels and wait behind people checking-in etc. No Wi-fi in room despite numerous attempts to get this corrected. Could get Wi-fi in public areas occasionally but getting Wi-fi there was not a certainty. Breakfast was the same EVERY day. Just adequate. coffee really good and was always kept topped up by the hard working staff. Definitely would not say this was an easy walk to the beach. It was fine going down but coming back up in the heat carrying all our beach gear was no fun. They do provide a shuttle but didn't use it so not sure of hours or where they actually dropped you off. Ended up driving to the beach whenever we wanted to go and we are pretty fit people so don't expect a nice stroll to access the beach. Hotel parking was way too overpriced. Would return.
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Date of stay: June 2021
Location
Service
Sleep Quality
Room Tip: We had a room on the top floor at the end of the corridor and it was very quiet
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Carol H wrote a review Jun 3
8 contributions1 helpful vote
Disappointed in the cleanliness of the pool area and the tables in the dining area(breakfast). Don’t expect to get a cocktail to late afternoon. Road noise in rooms on Wailea Ike dr. side is considerable. You only have unobstructed views of the water if you are on the 5th floor.
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Date of stay: June 2021Trip type: Traveled with family
1 Helpful vote
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Robert H wrote a review May 2021
1 contribution3 helpful votes
I have 28 years staying at Marriotts all over the world. I have never written a negative review, but feel compelled to share with you some honest opinions. I love the Marriott program. The week prior I stayed at the Marriott Sheraton on Kauai and it was the perfect stay. Everything was open, bikes were free, parking was free, pools open late, etc. However, this was not the case with my recent stay May 8-13, 2021 at the Residence Inn on Maui. Let me explain why and be informed people. You will not want to take any vacation with kids here. They are just not family friendly at all and they act like they are Ritz Carlton when they are NOT !! I am a titanium member. The positives: They did upgrade me to a suite as is part of the program rules, and the rooms were clean, but following that, everything was downhill. NEGATIVES: Upon my arrival with my teenage daughter for a short vacation after getting our covid vaccinations and paying for covid tests per Hawaii guidance, we were told that many of the people staying at the hotel were actually on quarantine and had not had covid tests. That was disturbing to hear. We were then told that the hot tub was closed perm. due to covid. Why not use a list like other hotels with signed in windows of time to allow one family at a time for 20 minutes? The pool was also closed every day at 7pm. My daughter then asked for a basketball to play on the basketball court provided, and we were told you had to bring your own basketball !!! Can you imagine this? What??? They cannot disinfect a basketball when returned? So I had to take a three hour window out of my time and spend extra money taking an uber to and from a store in town to buy a basketball. Next, we discovered that after 7pm, all the lights on the patio areas of the hotel and the entry are turned off. We would come back from hiking or shopping and it would be sunny and warm out still, and we wanted to swim in the pool, BUT They told us they did not want people congregating so they closed the pool at 7pm. They did that every day. They said they wanted to clean the pool at that time. That seemed very inconvenient to guests. They could have cleaned the pool in the early morning between 6-8am like most hotels do. Having an early evening swim is so needed when on vacation, especially with a teenager! Next, my daughter asked for some drinking water which has always been given to platinum and Titanium members for free (actually drinking water at a $500/night) hotel should be complimentary anyway, it's a human rights thing in my opinion. Nope, no free drinking water at the Residence Inn. They gave us free drinking water at the Sheraton and Westin. Again, I was appalled. At breakfast, you better like the grab and go bag with chemical muffin, hard boiled egg, and a burrito. They did have oranges and apples. But again, could they not have those small cereal boxes and small milk cartons of milk for kids. This is covid friendly and most kids like cereal. My daughter hated the burrito and eating a hard boiled egg was not going to cut it. Good luck with your kids. I spoke to the manager and told them that this and all you get is the conventional "were sorry" and let's blame it on covid. Remember, Hawaii opened it's doors to travel and tourists prior to our arrival. Parking for platinum and Titanium is usually waived at most Marriotts in Maui. Not at the Residence Inn...it's another $30day. Oh, and all those great reviews by others stating the beach is only 5 minutes away and a short walk. Thats not true. Its at least 20 minutes and your waking down unlit streets, thru parking lots, and thru a major mall to get the the beach. As for statements about food all around the hotel, there is nothing! There are no food options next to the hotel. This is a outright lie. I look at the reviews by others and I am beginning to think they are written by employees of Marriott because they simply are not true. And being next to the 4 seasons should not suggest in any way that this Residence Inn is some superior hotel...it is clearly not a 4 seasons and charging $500 plus a night for virtually zero amenities makes the Sheratons and Westin a much better option. Lastly, I called guest services at Marriott HQ's and filed three complaints. I did not ask for anything. BUT, the marriott guest services did reach out to the Day manager and requested that I be given a full refund of my points. The manager contacted me and refused. Imagine that? Big surprise given how they treated me and my daughter while there. So I am still waiting to see how my third complaint is received by Guest services who told me they were shocked by what happened. So don't be fooled and lulled into the easy response for not giving you anything, or keeping things open, or making your vacation special...they can always say its because of covid. The real truth, they are saving tons of money at the expense of your vacation. I guess if your hotel is 85% full (which they told me) and your seeing only a dozen people during the day at the pool, most are here in quarantine is my guess.
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Date of stay: May 2021
Rooms
Cleanliness
Service
Room Tip: The hotel is surrounded by a parking lot and still has construction and dirt piles. The...
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4 Helpful votes
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Response from Hotel Manager, Guest Services / Front Office at Residence Inn by Marriott Maui Wailea
Responded 2 weeks ago
Aloha roberthW4445IY, Thank you for taking the time to provide your honest feedback regarding your recent stay. I apologize for the way the current Maui County Mandates have affected our operations and your experience. We did attempt to connect with you during your stay and apologize for the missed opportunity, but I see our Assistant General Manager has been in touch with you since your departure. We encourage all travellers to the County of Maui to call us directly for up-to-date information on our current amenity offerings. Fortunately, recent announcements by the Mayor have allowed us to expand on those offerings. Once again, thank you for your feedback and we look forward to resuming full operations once the local mandates allow. Mahalo!
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Patrick K wrote a review May 2021
1 contribution
The pool grass area was only cleaned once in the 10 days we were there. I am sitting at the pool as I write this review and the surrounding pool area is filthy. Chair lounges are dirty and the tables are old warn out and in some cases cracked and broken. The main body of the resort is fine however the jewel of any resort is always the pool area whereas many family pictures are taken. Easy fix just vacuum up the pool area once a day. Probably only take half an hour.
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Date of stay: May 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Hotel Manager, Guest Services / Front Office at Residence Inn by Marriott Maui Wailea
Responded 4 weeks ago
Aloha Patrick K, Thank you for your honest review and for bringing this to our attention. Your feedback has been shared with the housekeeping team and allows us to re-evaluate our process on cleaning the turf around the pool as well as the rest of the area. Our number one priority is the satisfaction of our guests, and we are sorry for falling short of your expectations. We hope you enjoyed the rest of your trip to beautiful Maui and would love to have you as our guest again in the future. Mahalo Nui Loa, Your Residence Inn Maui Wailea 'Ohana
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PRICE RANGE
$399 - $800 (Based on Average Rates for a Standard Room)
LOCATION
United StatesHawaiiMauiWailea
NUMBER OF ROOMS
200
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Frequently Asked Questions about Residence Inn by Marriott Maui Wailea
Which popular attractions are close to Residence Inn by Marriott Maui Wailea?
Nearby attractions include Ulua Beach (0.3 miles), Little Beach (0.3 miles), and Olavine Spa & Salon (0.3 miles).
What are some of the property amenities at Residence Inn by Marriott Maui Wailea?
Some of the more popular amenities offered include a pool, a lounge, and a fitness center.
Which room amenities are available at Residence Inn by Marriott Maui Wailea?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn by Marriott Maui Wailea?
Guests can enjoy a lounge and barbeque facilities during their stay.
Is parking available at Residence Inn by Marriott Maui Wailea?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Residence Inn by Marriott Maui Wailea?
Conveniently located restaurants include Island Gourmet Markets, Honolulu Coffee, and Matteo's Osteria.
Are there opportunities to exercise at Residence Inn by Marriott Maui Wailea?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Residence Inn by Marriott Maui Wailea?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn by Marriott Maui Wailea?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn by Marriott Maui Wailea offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Does Residence Inn by Marriott Maui Wailea have any great views?
Yes, guests often enjoy the ocean view available here.