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All reviews ko restaurant cafe ciao suite hotel nick's fish market canoe experience adult pool four seasons president's club swim up bar breakfast buffet upper pool living room two sinks our honeymoon ocean view top notch walk in shower
As always, we were greeted by lovely people at Fairmont Kea Lani. We booked a Fairmont Suite but had there been an indication that we'd end up in a lower floor that feels like being in a basement, we would have booked a different room!...More
We loved the location and the very well designed and appointed suites with roomy balconies. Ask for 6th floor for a beautiful, unobstructed view of the ocean. Upscale area, accommodations and feel; friendly and very attentive staff. Nice to have separate adult pool. Location is...More
Date of stay: October 2018
5 Thank jhub101
Response from FairmontKeaLaniMaui, Director of Guest Experience at Fairmont Kea Lani, MauiResponded October 14, 2018
Aloha jhub101 and allow me to begin by thanking you for selecting Fairmont Kea Lani as your recent Maui vacation destination. We know there are several other great options in Wailea and appreciate your stay. I'm so happy to hear that you enjoyed so many...More
Checked in yesterday. Pretty disappointed with the standard of the hotel. Rooms are old, many ants in the bathroom and breakfast not many choices. Swimming pools are tiny and we couldn't even find long chairs. Actually, there were quite a few empty ones but they...More
Date of stay: December 2018
1 Thank Litte C
Response from FairmontKeaLaniMaui, Director of Guest Experience at Fairmont Kea Lani, MauiResponded 2 days ago
Aloha Litte C. Thank you for the feedback and we hope to clarify some comments below. We indeed offer cabanas for rent, however all other lounge chairs around our pool decks are available complimentary and on a first come first served basis, available daily. Thank...More
Well the property is wonderful, the staff is lovely BUT our room had cockroaches and ants. When we complained all they did was send housekeeping to clean and spray. REALLY at a 5 star there should not be cockroaches! Very concerning and disappointing - I...More
Date of stay: December 2018
Response from FairmontKeaLaniMaui, Director of Guest Experience at Fairmont Kea Lani, MauiResponded 3 days ago
Aloha DrLizR and thank you sharing your valuable feedback with us. Allow me to apologize for the frustration you encountered with the insects in your suite. In any tropical destination, these pests can absolutely be a nuisance. That being said, the hotel has rigorous pest...More
I’m going to keep it short and to the point. You absolutely cannot go wrong staying here. Everything was perfect customer service, dining, cleanliness, location, etc.... This was by far one of the best experiences I have ever had.
Discover the essence of Maui at Fairmont Kea Lani, Hawaii's only all-suite and villa luxury resort. Nestled on the golden sands of Wailea's Polo Beach, this award-winning oceanfront paradise redefines …Moreluxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences. Fairmont Kea Lani is the ideal island getaway with four unique restaurants, three swimming pools including an adult-only pool, a comprehensive fitness and wellness program and unrivaled access to the best adventures across the island. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from D650SDerikas | Reviewed this property |
I would say there are 3 main pool complexes at the resort, plus a toddler pool. There is a dedicated adult pool, and then the lower lagoon style pool that is pretty large that is connected to the upper pool through a water... More
I would say there are 3 main pool complexes at the resort, plus a toddler pool. There is a dedicated adult pool, and then the lower lagoon style pool that is pretty large that is connected to the upper pool through a water slide. Our kids loved the pools here. And the beach is one of our favorite on Maui.
Response from cdstiles7 | Reviewed this property |
Being a Fairmont loyality memeber , you should be able to upgrade however call in advance and explain your situation to the front desk at the actual hotel. The street isn't that loud anyways because the hotel is set back... More
Being a Fairmont loyality memeber , you should be able to upgrade however call in advance and explain your situation to the front desk at the actual hotel. The street isn't that loud anyways because the hotel is set back from the road and it's also quiet