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Four Seasons Resort Maui at Wailea

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3900 Wailea Alanui Drive, Wailea, Maui, HI 96753-5453
COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 11/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Seasons Resort Maui at Wailea
Updated 11/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 10 hotels in Wailea
Location
Cleanliness
Service
Value
Travelers' Choice
Escape to paradise, bask in the warm sunshine and fresh ocean breezes. The open-air setting provides for natural social distancing, and the "Safe on Maui" program assists guests with some of today's unique challenges before and during their stay. Humpback whale sightings abound from the resort's elevated position above Wailea beach.
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Room & Suite (1,061)1,061
Full view
Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Paid private parking on-site
Paid wifi
Hot tub
Pool / beach towels
Swimming pool toys
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Saltwater pool
Plunge pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Canoeing
Diving
Game room
Hiking
Snorkeling
Tennis court
Water sport equipment rentals
Billiards
Entertainment staff
Evening entertainment
Fishing
Table tennis
Walking tours
Board games / puzzles
Video game console
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Air purifier
Bathrobes
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
On-demand movies
Radio
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Great View
Languages Spoken
English, French, Spanish, Czech and 6 more
Hotel links
Special Offer:Experience More - Nightly Resort Credit
6491Reviews219Q+A100Room tips
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Popular mentions
millionairemind92 wrote a review Jun 15
El Paso, Texas30 contributions60 helpful votes
This is my mom and I’s second weeklong vacation at The Four Seasons Maui. Of the 3 Four Seasons properties we have stayed at in Hawaii, (Maui, Hualalai, and Oahu), Maui takes the cake! We were especially pleased with services, particularly due to staying here during Covid. Also, if considering Four Seasons versus The Ritz-Carlton while in Maui, book the Four Seasons without hesitation! I have a review on my TripAdvisor account about details from my (very unfortunate) solo Ritz-Carlton Kapalua stay in 2015. As there is so much to review at this hotel (we did not dine or partake in activities elsewhere), it may be best to review outlet by outlet: 1. Club: We were offered club access as repeat guests and as a recovery from a previous poor experience at Hualalai. Club was a wonderful experience and very generous of the Four Seasons Maui. The views were beautiful from the 8th floor and we felt a great sense of exclusivity. However, I do not think it will be worth paying the extra price for my mom and I only in the future. The club has 6 am – 11 pm food & beverage presentations with open bar services. As my mom and I are not heavy drinkers, and very light eaters, we are not sure the price would be worth it for us out of pocket in the future. The club would be more beneficial for larger families, who would take much more advantage of the extensive alcohol presentations. The club team were all professional, genuine, and really wanted to ensure our satisfaction during the resort’s status during Covid. Margaret, Charis, Rowena, Sharron, Rafael, Jiji, Shauna, and Pat all took great care of us. There are not enough words available in this review to describe the special touches each added to our stay. For example, Rowena was the friendly face we looked forward to seeing each evening, going so far as to look up different doctors on the island (my mom was not feeling well one evening). Charis was very open with her interesting family dynamic and let us tour a suite we plan to book on a future visit. Margaret and Shauna brought me hair gel from home as the hotel didn’t have any (I had run out). Pat shared recent accomplishments of his family. There was great personalization at the club and we really got to know everyone. Thank you!!! 2. Housekeeping: We are so happy this hotel is doing not only daily, but twice daily housekeeping services (unheard of during Covid). Our room was always in top notch condition. Housekeeping was even able to set up a flower turndown service for my mom to thank her for taking the trip. I had also ordered a flower arrangement to be delivered to our room at a certain time. All came out smoothly and according to plan. Michelle and Tangkay were our two housekeepers. While they were cleaning our room, they kept us very entertained telling us interesting series of their unique backgrounds and why they love Maui. Tangkay even helped us pack to ensure a smooth departure! Outstanding! 3. Guest Services: Everyone was so nice and remembered our names each time we walked by the front of the hotel. Particularly notable team members were James Harris, Yousef Elmani, and Kawika (aka Mr. Hawaii). They are epitome of Four Seasons hospitality. I was stranded at Big Beach (about 10 minutes down the road from the hotel). Ubers are currently extremely limited on Maui, with usually only 1 driver on the whole island at one time! Anyway, Uber kept cancelling on me. I had waited for close to an hour, was sunburnt, and exhausted. I called the Four Seasons, and James coordinated for Yousef to come to pick me up in the house car personally! Talk about a total ‘wow!’ Thank you, Yousef Kawika fondly remembered us from past stays, and James was just so hospitable and friendly. I am, also so glad they are still offering lei greetings and water bottles upon check-in despite some Covid hesitations. 4. Duo: Food at Duo this time was pretty ‘so, so.’ My mom and I shared the Waygu tenderloin, which we ended up sending back – overcooked and poor flavor. We then ordered the filet and mushrooms, which was better, but still nothing over the top. Our service staff, Brad and Marc were hilarious and made the meal. Thank you, two! 5. Ferraro’s: We ate at Ferraro’s 5/6 nights at the hotel, which is the best restaurant at the hotel (by far). The meatball appetizers are the best thing on the menu. Their ‘create your own pasta/pizza’ was very nice for guests like my mom and I who can be fairly picky and light eaters. Renato, Cooper, and Juca were particularly notable team members. Also, there were two hosts (a woman from Long Island, who had also lived in LA, and a young man (Kai?) who was a Lanai native with longer, combed, blonde hair who were warm and remembered us by name upon arrival each evening (I forgot their names). We looked forward to seeing them each evening. 6. Desk: Although we had club access, Christie at the front desk always was kind and greeted us with a warm ‘aloha.’ Christie also helped moved us to a room closer to the front of the hotel (hence ocean) for the last two nights of our stay. Lyndsay Greenan was particularly noteworthy with her close planning and attention to detail on our stay. We are very touched by how wonderful Lyndsay was to us. 7. Pools: The pools were a little bit of a hit or miss, depending on the day. Traffic was odd in that some days the pools were so packed you could har`dly hear yourself think (with very slow service), other days, so quiet, and so relaxing (but service so fast, appetizers would come out with entrees). We were astounded as to how well pool staff remembered our names. Michael (main pool), Rowena (infinity pool), Max Zemras (infinity), and Felicia (infinity) were great to see each day. Michael had remembered us from our previous stay. We had a series of service issues that day, but we could see how hard Michael was working under the circumstances – the pool was slammed. Michael really turned around our day by sending chocolate strawberries to our room! Thank you!!! Food was hit or miss, as well. The nachos were not very good – two orders came out cold, but both burgers we got on different days were great! Also, we had a salad and calamari appetizer at the Infinity Pool which were great. Free amenities pass out were also great – frozen fruit, aloe gel, sunglass cleaning, and ice cream! 8. Shopping: Retail had much improved from our last stay. We enjoyed seeing many more Four Seasons Maui logo and sundry items in addition to their higher end retail offerings. We also took advantage of the free house car rides to the Shops at Wailea. It was so convenient for us! We didn’t have to leave Waliea property. I was able to purchase a nice pair of swim trunks at ‘Cabana’ retail shop at a reasonable price! 9. Concierge: The club coordinated virtually all our meal and activity plans at the hotel. My mom took advantage of morning yoga and water aerobics, which she reported to be fabulous. Rafael was very helpful at getting us last minute tables at Ferraro’s and suggesting these activities. Between nightly torch lightings, min-luaus, and snorkeling, we never felt bored at the hotel. Overall, we had a wonderful vacation and are already planning our return trip. Thank you to Four Seasons Maui!
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Date of stay: June 2021
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Room Tip: Ocean views!
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MBcitySanDiego wrote a review Feb 2020
San Diego, California88 contributions72 helpful votes
Hotel's Favorite
This is hands down the best hotel I have ever stayed at, in my travels throughout the US and in 60+ countries overseas. The staff thinks of your every need - even before you do! I slept amazingly well, and partook of the spa services to have one of the best massages of my life. I also joined the complimentary outrigger sailing in the morning and had a fantastic time. Do yourself and your family a favor and book a solid retreat at this amazing resort.
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Date of stay: February 2020
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10 Helpful votes
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Response from MarkAJSDOM, Manager at Four Seasons Resort Maui at Wailea
Responded Feb 26, 2020
Aloha MBcitySanDiego, and wow - what a fantastic review, from such a worldly traveler - thank you! We are delighted you enjoyed your stay and look forward to welcoming you back soon. . . Warm regards, Mark
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raminr142 wrote a review Jun 12
1 contribution
Anything I say would not fully describe the perfectness of this hotel. Suffice to say that by far Four Seasons is a much better experience than other luxury hotel brands like Ritz or Montage. It was a few days of living the dream; unique quality of the resort, stunning view, amazing staff who would fulfil every whim of yours, an insane ambience and even very high quality furniture
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Review collected in partnership with Four Seasons
Date of stay: June 2021
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Alissa V wrote a review Jun 6
Laguna Niguel, California36 contributions15 helpful votes
Beautiful resort property. Everything is extremely well kept. The staff is super friendly from start to finish. We went on our babymoon and had an amazing time! Spent a few days at the regular pool and a few days at the adults only serenity pool. Chairs are much more scarce at the serenity pool so be there early (30 min before opening) to snag a seat. Shout out to Mike at the Serenity Pool!!! He was so nice and attentive. He would find us if we were in the pool or had moved to give us our drinks. Overall he went above and beyond to make sure his clients were well taken care of and we super appreciated him!!!
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Date of stay: June 2021Trip type: Traveled as a couple
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KristinT2 wrote a review Jun 5
74 contributions9 helpful votes
We stayed on the Club Floor May 26-June 3, 2021. I can only say that it was the best experience I have ever had in a hotel. I wanted to write this review because I really appreciated reading reviews before my stay, but I don’t really think any of the reviews I read quite captured the magic of the Club Level. For starters, when we arrived (rather tired from the long flight) we were greeted at the door by a staff member who whisked us directly away to the Club Level, where a staff member made us feel at home immediately, offering drinks and checking us in without any delay. This is part of the Club experience- no waiting in line to check in downstairs! Our room was fabulous. For an older hotel, everything looks clean, sleek and new. Housekeeping was excellent. We got turn down service everyday without asking, perhaps because my daughter used the pull out sofa. Bed was really comfy. One day the in room safe read “low battery.” When problems come up you can contact the hotel through the app. Responses are quick and efficient. We had the problem fixed and there were not one but two follow up calls just to make sure the problem had been remedied. Kids club was really great. Our daughter attended partial days three days during our stay. She is 9 and was one of the older children, but enjoyed it nonetheless and asked to go back again. Kids can have a lunch you preorder at kids club for $21. I found the staff there to be lovely. You can text them directly or you can make an appointment thru the app. Reservations are required and they do fill up on weekends, but that being said we got in every time we requested, sometimes last minute. We ate at Duo and Ferraros, and also enjoyed room service once. The food is expensive. It is not the best food I’ve ever had, but it’s good. Ferraros was our favorite. We really enjoyed the pizza and pasta. Views from Ferraros are stunning. They have a courtesy car that will take you anywhere in Wailea. Right now with the shortage of taxis and rentals this is huge! We never had to wait more than 5-10 minutes for this service. Pool is really not that big and lots of noise and kids. Very crowded on the weekend. Through the week it was no problems to get some chairs. On the weekend forget it. This didn’t bother me because we are not the types to sit out there all day. The best time for outdoor activities is the morning. We never really got adjusted to the time difference, but it’s actually a nice thing. You get up at 6 and have breakfast, get outside early for snorkeling while the water is calm. Usually in the PM the wind picks up and it gets hot. That’s when we would head back inside for a rest before staking out our favorite balcony seat in the Club for “cocktail hour!” The Lobby Bar is a pretty busy scene in the evenings if you are into that sort of thing. The mornings were my favorite so we were typically in bed by 9. After the sun goes down the view isn’t nearly as spectacular anyway. Finally a word about the Club. There are four food services every day, and with the exception of lunch (unless you get creative) you could probably just eat all your meals in the club and never eat anywhere else. Food is now served by the staff instead of buffet style due to COVID, but honestly I prefer this. Breakfast includes eggs, bacon, sausage, bagels/muffins/pastries, smoked salmon, fruit, juices. Gourmet tea and coffee available all day long. The scones at tea time rival anything I’ve had in London, and the appetizers were often more than enough for us to make a meal out of in the evening. As far as beverages, it’s an incredible value to get anything, and I do mean anything, all day long. Full refrigerator of bottled water, still and sparkling, and sodas to help yourself. Full cocktail service. Beer, wine. Literally anything you can think of they will bring you. Plus, you can have this while sitting on the Club, “to go” in a plastic cup to take to the pool (or wherever) or on a tray to take back to your room. Trust me, this is a big value. But the best thing about the Club is the people. These folks are true professionals. They are so personable and really make you feel at ease. Nothing is too much trouble. Most of the time they think of what you need before you do! Thank you to Pat, Kimberly, Jiji, Rowena, Charis, Margaret, Shauna, and anyone else I may have forgotten! The hotel seemed really busy on Memorial Day weekend, but we hardly noticed because the Club floor never feels packed. I booked months ago before prices went up....as to whether it’s “worth it” for the price, I suspect that will depend on the time of the year of your visit and what kind of deal you can get at the time. For us it was really special and worth it.
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Date of stay: May 2021Trip type: Traveled with family
Room Tip: Stay thru the week for less crowding
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PRICE RANGE
$633 - $1,166 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four seasons resort maui at wailea hotel wailea, 4 seasons resort maui at wailea, four seasons resort maui wailea, four seasons wailea, wailea four seasons
LOCATION
United StatesHawaiiMauiWailea
NUMBER OF ROOMS
383
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Frequently Asked Questions about Four Seasons Resort Maui at Wailea
Which popular attractions are close to Four Seasons Resort Maui at Wailea?
Nearby attractions include Polo Beach (0.3 miles), Fishpipe Hawaii (0.2 miles), and Grand Wailea Luau (0.1 miles).
What are some of the property amenities at Four Seasons Resort Maui at Wailea?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Four Seasons Resort Maui at Wailea?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Four Seasons Resort Maui at Wailea?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Four Seasons Resort Maui at Wailea?
Yes, paid private parking on-site, secured parking, and valet parking are available to guests.
What are some restaurants close to Four Seasons Resort Maui at Wailea?
Conveniently located restaurants include Lobby Lounge at Four Seasons Resort Maui, Ferraro's Bar e Ristorante, and DUO Steak & Seafood.
Are there opportunities to exercise at Four Seasons Resort Maui at Wailea?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Four Seasons Resort Maui at Wailea have an airport shuttle?
Yes, Four Seasons Resort Maui at Wailea offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Four Seasons Resort Maui at Wailea?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Seasons Resort Maui at Wailea offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Four Seasons Resort Maui at Wailea?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Portuguese, and Japanese.