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Andaz Maui At Wailea Resort

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3550 Wailea Alanui Dr, Wailea, Maui, HI 96753-9518
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2854)
Room & Suite (550)
Videos (5)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 06/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Andaz Maui At Wailea Resort
Updated 06/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 9 hotels in Wailea
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
The Pacific Ocean greets you from the moment you arrive at Andaz Maui at Wailea Resort. Discover a new lifestyle experience in Maui with indulgent amenities that renew your spirit. Dip your toes in the sand, explore Hawaii’s wonders, or lounge poolside with a tropical cocktail. As the best place to stay in Maui, you’ll feel at home in our beautiful guestrooms, suites and villas with ocean or pool views. Relax on your private lanai, dine on locally sourced cuisine at our four restaurants, or plan the wedding of a lifetime on an oceanfront lawn along the coast. Renew your senses at the spa and tap into the energy of the local culture.
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Room & Suite (550)550
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Canoeing
Indoor play area for children
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Swimming pool toys
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Shallow end in pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Poolside bar
Diving
Snorkeling
Water sport equipment rentals
Entertainment staff
Evening entertainment
Walking tours
Children Activities (Kid / Family Friendly)
Kids pool
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Green
Languages Spoken
English, French, Spanish, Filipino and 4 more
3,960Reviews150Q+A100Room tips
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Popular mentions
Kawika Souza wrote a review Yesterday
Kihei, Hawaii53 contributions9 helpful votes
+1
Very modern and intimate resort and service. I highly recommend for adults although its family friendly. Extreme care for every guest. Restaurants on property serves Breakfast, Lunch & Dinner. Definitely enjoyed there garden lanai room! $$$ is not for all but worth it! Beach is great and a couple of steps away from the pool. Walkway on beach is great for morning walks.
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Date of stay: October 2019Trip type: Traveled solo
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Anthony B wrote a review Aug 2020
San Francisco, California168 contributions8 helpful votes
+1
Last October my wife and I celebrated our 1 year anniversary in Wailea, Hawaii at the Andaz hotel. This hotel was amazing and perfect for a couples retreat. The hotel has breathtaking views of the ocean in almost every direction even as you lounge from one of the several pools. We enjoyed our time by the pools so much that we ended up canceling our exploring plans since we were very happy relaxing in our cabana. The room we had was very comfortable even though it was a bit small. Although, to be honest, you spend very little time inside your room other than to quickly refresh and recharge. The hotel has some nice amenities as well like a small market to stock up on snacks, grab coffee, and gifts; a couple of onsite restaurants to quickly enjoy meals; and an Enterprise car rental location. The car rental was a huge plus as we could rent onsite and simply bring the car back to the valet. This hotel is family friendly but it’s not family exclusive which means it caters to the couples too who want to enjoy some serenity and romantic moments together as well. The next time we come to Maui and stay in Wailea, then hands down we will choose Andaz. The staff is top notch and look to make sure you enjoy your stay from start to finish.
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Date of stay: October 2019Trip type: Traveled as a couple
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Barb H wrote a review Aug 2020
Maui, Hawaii4 contributions1 helpful vote
The residents of Maui are appalled that Andaz is hosting a film crew coming to Maui to film a tv show! Really! We are close to a lockdown on this island! This should not be allowed! Also so disappointed in Andaz that they have to bring a crane to the island to add on to the hotel! Go away! This isn’t Oahu!
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Date of stay: August 2020
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Patty B wrote a review Mar 2020
Nashville, Tennessee1,169 contributions382 helpful votes
First let me say we booked through American Express Platnium Services which proved useful in getting the free breakfast and $100.00 credit. We were not upgraded which is pretty much the norm with A/E. The Pros: Friendly staff and beautiful property. Complimentary car to take us shopping or to restaurants Although we did not use the service at the pool. They were well staffed and they were very nice and courteous. Housekeeping was good for the most part. Our room was serviced 2 times a day. water bottles are provided to be refilled at stations on different floors of hotel chips an cookies are provided in your room and replenished daily. Cons: Bathroom was the worst we have ever had in any hotel anywhere in the world. The closet is in the bathroom behind the vanity with 2 small drawers and impossible to get to while someone is using the sink. The shower area is absolutely horrible and the oddest design ever. It is directly behind the vanity with 2 openings. One to enter the shower and the other had no use at all except for allowing water to come out of the ill fitting shower curtain. The curtain on the entry part is just as bad, too small. In the middle of the long, narrow shower area is the shower head and a small soap dish. No ledge to put anything on. There is a wood rack at the entry where the towels and their toiletries are. While you are in the shower it is difficult to reach it as it is at least 4 ft away. We ended up putting our shampoo etc on the floor. While you are in the shower there is a glass wall behind you that is covered with wood slats on the other side. That is where the bed is right behind the slats, actually the low headboard is touching the wood slats. All I could imagine was the silicone caulking for the glass failing and my husband getting wet while I was in the shower and he was napping. That didn't happen but that is how close the bed is to that wall. Very strong water pressure which was good, but made all the water come out under the vanity every time we showered. Why that is an opened area is beyond me. It should be glassed in. The sink (only one) is a vessel sink only about 2" deep. No way to rinse out bathing suits, etc. We were there 9 nights so this was a problem. I complained and the housekeeping supervisor went to the kitchen and got one of those big grey bins. Think busboy in a restaurant clearing a table. That was all they had. It was so large I had to use it in the shower like an old washer woman bending down with the handheld wand. The A/C vent was directly in front of the bed and even though the air never was that cool it blew on our heads. We fashioned a hanger with a towel over the rod and secured it with clips we had. No one ever asked us about it, like a housekeeper. The thermostat does not indicate the temp in the room. We had it set as low as it would go, 68 but it never felt that cool. More like 70+ and humid. The TV had to be pulled out to see from the bed. If you didn't get it exactly right part of the screen was obscured. We asked that the heavy down comforter be replaced with a blanket. They brought a twin blanket for the king bed and instead of making the bed with it, just threw it on the bed. I called and they brought a king one. That was fine until when they changed the bed on the third day they removed it an left another twin blanket. I had to go to great lengths to get this resolved and threatened to leave it they did it again. Slippers are by request only. The pool is nice, but the lounge chairs are only inches apart. No privacy whatsoever. They offer drinks and food, but the prices are sky high. Burgers are $24.00 and cocktails are about $20.00. Your only other option for food (ready made sandwiches and flatbreads) etc. is their Marketplace for take out, also available for limited breakfast items. The seating is benches outside the marketplace which in inside the hotel. It is like sitting in a hallway. I do not know if they offer any room service as we did not have an in room dining menu in our room and never saw anyone delivering food. Be aware of the cost of breakfast, it is only buffet and is 49.00 each for adults with an added tip of 18% + tax. Making the total $120.46 per day. As I said we had it included in our A/E package thank goodness !! It is very good, except for the birds landing and pecking on the muffins (hope that was all they were doing). No one shooed them away. We didn't like that waffles, pancakes or french toast were not made to order.They never taste good sitting under a heat lamp. Omelets and eggs were made to order. Service was spotty, some days coffee was brought quickly and refilled immediately. Other days not as good. So for $892.00 per night. including tax and the $48.00 resort fee, it just didn't seem worth it to us given all the cons I sited. The housekeeping supervisor said this property was a Renissance Hotel before Hyatt purchased it and renovated it. She agreed the bathrooms needed to be totally reconfigured and renovated.We were told every room has the same bathrooms. We asked to see another room, but they said they were full and had nothing to show us. Our room was a partial ocean, which was pretty nice. I know I would have been disappointed with a room facing the front. Also lots of construction on one side of the hotel so beware of that.
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Date of stay: March 2020
Location
Service
Sleep Quality
Room Tip: partial / full ocean view rooms are the best, but expensive, no way to avoid the horrid bathrooms...
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7 Helpful votes
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Andrew I wrote a review Mar 2020
1 contribution1 helpful vote
Everything about our stay was amazing. Rooms were clean and luxurious. Grounds are well kept. There are numerous and chairs, so you won't have issues finding some privacy. Every member of the staff that we conversed with was friendly and helpful. We appreciated the in-house laundry room, which was clutch with our young family. Due to coronavirus precautions, we were not able to try any of the restaurants. However, we appreciated the ample of amount of hand sanitizer scattered throughout the resort and free water provided on every other level.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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PRICE RANGE
$635 - $966 (Based on Average Rates for a Standard Room)
LOCATION
United StatesHawaiiMauiWailea
NUMBER OF ROOMS
301
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Frequently Asked Questions about Andaz Maui At Wailea Resort
Which popular attractions are close to Andaz Maui At Wailea Resort?
Nearby attractions include Wailea Beach (0.4 miles), Ulua Beach (0.5 miles), and Little Beach (0.5 miles).
What are some of the property amenities at Andaz Maui At Wailea Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Andaz Maui At Wailea Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Andaz Maui At Wailea Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Andaz Maui At Wailea Resort?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Andaz Maui At Wailea Resort?
Conveniently located restaurants include Honolulu Cookie Company, Lappert's Ice Cream, and Island Gourmet Markets.
Are there opportunities to exercise at Andaz Maui At Wailea Resort?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Andaz Maui At Wailea Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Andaz Maui At Wailea Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Andaz Maui At Wailea Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Andaz Maui At Wailea Resort?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Portuguese, and Japanese.