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Andaz Maui At Wailea Resort

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3550 Wailea Alanui Drive, Wailea, Maui, HI 96753-9518
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$949
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$949
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Free cancellation until 10/30/21
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Traveler (2891)
Room & Suite (710)
Pool & Beach (517)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 06/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Andaz Maui At Wailea Resort
Updated 06/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 10 hotels in Wailea
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
The Pacific Ocean greets you from the moment you arrive at Andaz Maui at Wailea Resort. Discover a new lifestyle experience in Maui with indulgent amenities that renew your spirit. Dip your toes in the sand, explore Hawaii’s wonders, or lounge poolside with a tropical cocktail. As the best place to stay in Maui, you’ll feel at home in our beautiful guestrooms, suites and villas with ocean or pool views. Relax on your private lanai, dine on locally sourced cuisine at our four restaurants, or plan the wedding of a lifetime on an oceanfront lawn along the coast. Renew your senses at the spa and tap into the energy of the local culture.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Canoeing
Indoor play area for children
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Swimming pool toys
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Shallow end in pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Poolside bar
Diving
Snorkeling
Water sport equipment rentals
Entertainment staff
Evening entertainment
Walking tours
Children Activities (Kid / Family Friendly)
Kids pool
Highchairs available
Free shuttle or taxi services
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Bay View
Languages Spoken
English, French, Spanish, Filipino and 4 more
4126Reviews161Q+A100Room tips
Traveler rating
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Popular mentions
jvo532 wrote a review Jun 19
Pasadena, California2 contributions9 helpful votes
My family loves Maui and we stay in the Wailea Area often. We stayed a week in the brand new villas. Service is very inconsistent. Our room wasn’t ready at check-in (we were also not given welcome leis that others received) and were told to check our bags while we waited for our room to be ready. My wife’s Hermès handbag was misplaced. You can imagine how anxious she felt as they scrambled to locate her handbag. We rented a cabana 3 days ($300 per day) and had to compete with regular pool users for waitress service. There was only one waitress serving half the pool area. We were only offered the “complimentary “ pool products that came with the cabana once of the 3 times we booked. By comparison, the Fairmomt Kea lani offered a personal cooler, dedicated waitress, and is consistently checking in on you with fresh fruit and warm towels with cabana service. Food service was also inconsistent. Staff was nice but we constantly had to refill our own water and wine. Not the type of service you would expect from a high end hotel. We ordered the crudités plate daily for the kids at the pool and received varying amounts each time. Again, very inconsistent. We did not feel welcomed at check in and check out. Other hotels constantly checked in to see how you stay is going. Our “dedicated VIP” Andaz team did not. On the plus side, the brand new villas are nicely built with quality finishes. We were one of the first to stay in them. The built in coffee maker didn’t work and we were never offered anything to make up for it (complimentary coffee service?) The Andaz charges and tries to give you a high end hotel experience but does not have the service to back it up. If you want to make your vacation “special” do yourself a favor and stay at the Fairmont or Four Seasons if looking in the Wailea area. The staff is very nice but fails to deliver the high end customer service you would expect at a quality resort.
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Date of stay: June 2021Trip type: Traveled with family
Room Tip: Stay in the newer villas
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Joseph C wrote a review Jun 17
3 contributions5 helpful votes
2nd stay here. Booked on points 6+months ago and secured 6 days. Lucky because the rooms were selling out at premium rates - $1k+. Upgraded my room to a suite - awesome. The 2nd half, had to move to a smaller - double bed room but upgraded me to another suite the day after, without asking for it. It’s this level of service that I love about the Andaz properties. They really do take care of you. As for the property, you get what you pay for. Modern, clean, upscale and the beach is beautiful with snorkeling at its best along with myriad outdoor activities. Will be back.
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Date of stay: June 2021Trip type: Traveled with family
Room Tip: Valet parking. Fresh towels. Awesome beach.. don’t need to go elsewhere.
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jetsasank wrote a review Jun 17
Boston, Massachusetts38 contributions20 helpful votes
The resort is right on one of the best beaches, with great on property options for restaurants and activities. The room price included breakfast buffet, with good choice of eggs and beverages. The Morimoto restaurant on property is a must try ! If you are a vegan or vegetarian, you might be a little disappointed with the limited available choices on the menu in all the restaurants on property. The hotel concierge helps you book activities such as snorkeling, whale watching, hiking etc. The meeting point for most water activities in right on the hotel beach so you dont have to worry about the commute.
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Date of stay: February 2021
Value
Rooms
Service
Room Tip: Find rooms facing the beach and higher than 3rd floors to avoid noise from the pool or restaurants.
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Tyler H wrote a review Jun 14
1 contribution1 helpful vote
Underwhelming and cheap are the perfect descriptions for the Andaz. Rooms are average but extremely poorly insulated. Be ready to hear the people to either side or on top of your room. We were also awoken to an evaluation notice in the middle of the night with no further explanation from the staff. Only saving grace is their beach crew that busts their chops to make sure your seats are set up.
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Date of stay: June 2021Trip type: Traveled with family
Room Tip: Activities desk sells out early so be ready at 7 am to reserve your stuff
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Tracy P wrote a review Jun 13
1 contribution1 helpful vote
My daughters and I just came back from our trip to Maui, and I felt compelled to write a review of the Andaz. From the moment we arrived we were underwhelmed. To give a little background, we spent our first four days at another 5-star hotel in the same area. At the time that we made our reservations we couldn’t decide which hotel to pick, so we chose both! I know it’s not always appropriate to compare hotel properties, but when both hotels are 5-star and in the same area it’s hard not to do just that. At every location in the hotel we had to wait for staff – sometimes to even find any staff at all. When we did find staff we had to ask for everything – there was never a sense of anything being pro-active. When numerous hotels offer the same general amenities/beautiful pool areas/stunning views, there needs to be something that sets them apart to merit a 5-star rating. We did not see anything above and beyond that stood out at this property. The main issues are the hotel seems to be very short-staffed, and their staff is not pro-active at all. They are only responsive to needs, and that’s only if you can find them. I know this sounds picky, but this is a very expensive 5-star hotel and a lot should be delivered. The only reason I gave them two stars is that their grounds and pool area are beautiful and the food in their restaurants was outstanding. If you want a true, 5-star experience for the same price, I would suggest you go elsewhere.
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Date of stay: June 2021
Location
Service
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PRICE RANGE
$635 - $966 (Based on Average Rates for a Standard Room)
LOCATION
United StatesHawaiiMauiWailea
NUMBER OF ROOMS
301
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Frequently Asked Questions about Andaz Maui At Wailea Resort
Which popular attractions are close to Andaz Maui At Wailea Resort?
Nearby attractions include Wailea Beach (0.4 miles), Ulua Beach (0.5 miles), and Little Beach (0.5 miles).
What are some of the property amenities at Andaz Maui At Wailea Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Andaz Maui At Wailea Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Andaz Maui At Wailea Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Andaz Maui At Wailea Resort?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Andaz Maui At Wailea Resort?
Conveniently located restaurants include Honolulu Cookie Company, Lappert's Ice Cream, and Island Gourmet Markets.
Are there opportunities to exercise at Andaz Maui At Wailea Resort?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Andaz Maui At Wailea Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Andaz Maui At Wailea Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Andaz Maui At Wailea Resort?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Portuguese, and Japanese.
Does Andaz Maui At Wailea Resort have any great views?
Yes, guests often enjoy the ocean view available here.