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Grand Wailea - A Waldorf Astoria Resort

6,692 reviews
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Traveler (4044)
Room & Suite (821)
Pool & Beach (776)
Overview
  • Excellent59%
  • Very good22%
  • Average10%
  • Poor6%
  • Terrible3%
Travelers talk about
“water elevator”(419 reviews)
“lazy river”(384 reviews)
“grand wailea”(2,687 reviews)
Free Internet
Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
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Reviews (6,692)Write a Review
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3,609
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2,881 - 2,885 of 6,462 reviews
Reviewed March 9, 2015

Excellent experience - the hotel is very large but the staff, activities and pool/beach make up for the somewhat overwhelming property size. Everything is expensive in Wilea and the Grand is no exception, but quality was fine and service levels measured up to our expectations.More

Review collected in partnership with Waldorf Astoria
Thank Richard J
Response from GWExecutiveOffice, General Manager at Grand Wailea - A Waldorf Astoria ResortResponded March 11, 2015

Aloha Richard J, Mahalo for your review! I'm glad to hear you enjoyed your family vacation and appreciate that you spent your time on Maui with us at Grand Wailea. The entire property is certainly large - over 40 acres and 780 rooms, and I'm...More

Reviewed March 8, 2015 via mobile

Beautiful view. Attentive staff, well groomed grounds, tons of services at your fingertips, and very clean. Pricey but pay the money and you won't be disappointed. Close to Kihei which offers lots of shopping and dinning, also very close to the lava flows which are...More

1  Thank Chris P
Reviewed March 7, 2015 via mobile

From the moment you walk into this hotel you are treated to 5 star service. Hotel room is comfortable with upgraded linens and towels. I had an ocean front room and the balcony view was the best. K cup coffee maker in room is nice...More

1  Thank watervuew
Response from GWExecutiveOffice, General Manager at Grand Wailea - A Waldorf Astoria ResortResponded March 9, 2015

Aloha Watervuew, Mahalo for your review! We appreciate you staying with us and are glad to hear you enjoyed your stay in one of our newly renovated rooms. The Keurig single-serve coffee machines are new to our rooms and have been a favorite of many...More

Reviewed March 7, 2015 via mobile

We are here now and so disappointed. Came here about 4 years ago and it was wonderful. However, now we are in a room that hasn't been refurbished yet. It's like they just decided to ignore quality of rooms until they upgrade them. Closet door...More

3  Thank courtneyp69
Response from GWExecutiveOffice, General Manager at Grand Wailea - A Waldorf Astoria ResortResponded March 9, 2015

Aloha Courtney P, Thank you for staying with us at our hotel, and I appreciate your candor in your review of your stay. We take feedback from our guests very seriously, and guest room appearance is an area of our hotel that we are actively...More

Reviewed March 7, 2015

Excellent place in south Maui. Service is outstanding across the board. Daisy at the front desk was fantastic and service at that level level kept up during our entire stay. The lady bartender at the club level was great as were all the pool personnel....More

Thank Tim K
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15755765775785791293
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Beachfront
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Conference Facilities
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Adult pool
Outdoor pool
Details
Price range
$564 - $1,045 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Wailea
#3 Business Hotel in Wailea
#4 Romantic Hotel in Wailea
#5 Top resorts Hotel in Wailea
#5 On the Beach Hotel in Wailea
#5 Spa Hotel in Wailea
#6 Green Hotel in Wailea
#6 Luxury Hotel in Wailea
Room types
Suites, Non-Smoking Rooms
Details
Price range
$564 - $1,045 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Wailea
#3 Business Hotel in Wailea
#4 Romantic Hotel in Wailea
#5 Top resorts Hotel in Wailea
#5 On the Beach Hotel in Wailea
#5 Spa Hotel in Wailea
#6 Green Hotel in Wailea
#6 Luxury Hotel in Wailea
Room types
Suites, Non-Smoking Rooms
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Traveler (4044)
Room & Suite (821)
Pool & Beach (776)
Dining (286)
Hotel & Grounds (2644)
Bathroom (101)
Business Center & Event Rooms (8)
Family and Play Areas (7)
Questions & Answers
Ask a question
January 21, 2018|
AnswerShow all 2 answers
Response from Zach S | Reviewed this property |
Yes. I believe it is a Full size pullout.
1
Vote
OnAPermanentVacation
January 17, 2018|
AnswerShow all 4 answers
Response from reviewjunkie | Reviewed this property |
Visited in the summer (early August) and there were a lot of families with young children. The many pools are a particular draw for this demographic. There is an adult only pool area but the Four Seasons next door may be a... More
0
Votes
Melissa M
January 15, 2018|
AnswerShow all 7 answers
Response from Jay H | Reviewed this property |
Every room is what most other hotels would call a suite. The differences are mostly views or tower location. A standard king would also have a sofa which pulls out. I would recommend the Napua Tower which includes unlimited... More
2
Votes
Room Tips
"Request one close to the lobby"
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"rooms on the upper floors offer much better view"
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"Try the "Cafe" on the 2nd floor - they have great pizza!"
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"Limit your stay"
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