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3850 Wailea Alanui Dr, Wailea, Maui, HI 96753-8443
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About

#7 of 9 hotels in Wailea
Location
Cleanliness
Service
Value
Travelers' Choice
Grand Wailea Maui, A Waldorf Astoria Resort, is the ultimate destination for a fabulous Hawaii vacation, perfect for families, spa goers, honeymooners, golfers and active vacationers. Situated on 40 acres of lush, tropical Hawaiian gardens, Grand Wailea opens onto Maui's beautiful Wailea Beach, voted one of the best beaches in America, with elegant and newly-renovated accommodations, indulgent spa treatments, fine dining and thrilling recreational options.
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Room & Suite (1,228)1,228
Full view
Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Paid private parking on-site
Wifi
Paid wifi
Lazy river
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Diving
Water park
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Picnic area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Additional bathroom
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
8,219Reviews284Q+A100Room tips
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Popular mentions
Ivy T wrote a review Today
20 contributions10 helpful votes
We love Hawaii and were extremely excited to stay at the beautiful Grand Wailea. The rooms were nice and the beds were comfortable. The lush grounds were gorgeous. The pool and slides were fun for our whole family. Each morning started with a long line to secure a pool chairs and wrist bracelets for the pool. We would arrive 6:15-6:30am each morning for the opening of the pool chair line, which actually opened at 7am. Usually by 7:30-8am we would have a chair, but was always assigned a beach chair as the pool chairs had already been given away. Then we had to stand in a second line to get a wrist band and towel to be allowed to play in the hotel's pools. We paid so much for this dream vacation and it was more a nightmare because we spent our family time waiting in lines each morning. My husband complained so many times to the manager that she finally gave us a poolside chair the 8th day we were there. We were willing to pay the outrageous fees because we expected amazing service. We left the Grand Wailea feeling like it was a scam because we paid way too much for way too many problems. If you're look for a dream vacation in Hawaii, choose a different hotel.
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Date of stay: April 2021
Location
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3 Helpful votes
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KEA322 wrote a review Mar 2021
Roberts, Wisconsin22 contributions71 helpful votes
Hotel's Favorite
We just made our second trip to the Grand Wailea. Our first time was in March 2019. When we walked in the front of the property, we were just as excited about how breathtaking it is as we were the first time. My 9 yo daughter said “we’re home” (I wish!) and my 13 yo son said “this place is so sick”. The grounds, pools, beach...everything is just stunning. We were lucky to get upgraded to a 9th floor ocean view room. We absolutely loved looking at the ocean and often seeing whales from our balcony. Yes, the rooms are a little worn but very comfortable, plenty of room and everything else makes up for it. We love this place. On this trip, we spent almost all of our time at the resort and misty in the pool area. We are many of our meals there. The food is excellent- although spendy and gets a little old just due to lack of options. We love the hot tubs and slides. We rented snorkel gear for the week. My husband enjoyed the work out area. Everyone on staff is so friendly and pleasant. The resort is doing a great job with all the COVID procedures. I was a little hesitant that it wouldn’t be as good as the first time. It was just as good if not better. We were so sad to leave. I can’t imagine staying anywhere else. We hope to be back in 2 years!!
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Date of stay: March 2021Trip type: Traveled with family
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Response from Grand Wailea, Guest Services / Front Office at Grand Wailea
Responded 1 week ago
KEA - we look forward to welcoming you back in two years, and we look forward to hearing what phrases your keiki use to describe their visit on that visit, too :)
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icarpenterjnc wrote a review Yesterday
1 contribution3 helpful votes
From the second that we checked in until the second that we left the grand Wailea was full of issues. No room service, long lines to wait for everything and a staff that seems to not care at all. Each day got worse and worse
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Review collected in partnership with Waldorf Astoria
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
3 Helpful votes
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Justin wrote a review Yesterday
Marin County, California1 contribution4 helpful votes
Firstly I hate making any complaint in Hawaii. We feel so fortunate to be able to come here. We travel to Hawaii once or twice a year and love it here. The people and beautiful nature are our favorites. We decided to spend a few days at the Grand Wailea before settling in to a week at the Hyatt Residence Club. With a party of 5 and two rooms our all in costs was about $2000 per night at the Grand Wailea. For that price you would assume that you would be entitled to a chair at the pool.... or the case. We were told to get in line at 6am to get a pool chair.... so we did. After 1.5 hours of standing in line we got two chairs for 5 people which had to be occupied or we risk losing them. The next day we literally just grabbed a small area on the ground to sit. There was literally nowhere to get food for my kids in the morning. I feel really bad for the staff here... they are being forced to deal with a bunch of angry guests. The management really needs to figure out some smoother procedures and better advance warning about the availability of a seat at the pool or beach.
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Date of stay: April 2021Trip type: Traveled with family
4 Helpful votes
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Cory wrote a review Apr 10
Spokane, Washington1 contribution5 helpful votes
The good: Beautful grounds, fountains, art and walking paths to the pool and beach. Convenient shops and cafe on site. Pretty good snorkeling in the early AM. Very nice hotel staff at every post. As Hilton Diamond members we received an upgraded view and breakfast credit. The bad: Stressful. I feel like I spent 25% of my vacation waiting in long lines. Either for food, pool chairs/wristband access or beach chairs. Rooms were average. We still had a great time, but this was most likely our last visit to the Grand Wailea.
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Date of stay: April 2021
Cleanliness
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5 Helpful votes
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PRICE RANGE
$551 - $1,023 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand wailea - a waldorf astoria hotel wailea, grand wailea maui, grand wailea resort maui, grand wailea hawaii, grand hotel wailea, grand resort wailea
LOCATION
United StatesHawaiiMauiWailea
NUMBER OF ROOMS
776
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Frequently Asked Questions about Grand Wailea
Which popular attractions are close to Grand Wailea?
Nearby attractions include Wailea Beach (0.2 miles), Ulua Beach (0.2 miles), and Little Beach (0.2 miles).
What are some of the property amenities at Grand Wailea?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
What food & drink options are available at Grand Wailea?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Wailea?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Grand Wailea?
Conveniently located restaurants include Honolulu Cookie Company, Lappert's Ice Cream, and Lobby Lounge at Four Seasons Resort Maui.
Are there opportunities to exercise at Grand Wailea?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Grand Wailea have an airport shuttle?
Yes, Grand Wailea offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Wailea?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Wailea offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Grand Wailea have any great views?
Yes, guests often enjoy the ocean view available here.
Is Grand Wailea accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.