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3850 Wailea Alanui Drive, Wailea, Maui, HI 96753-8443
20 people are viewing this hotel
Hotel direct offer!Price Match Guarantee
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What you can expect during your stay
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Wailea
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 9 in Wailea
Location
4.7
Cleanliness
4.4
Service
4.3
Value
3.6
Grand Wailea Maui, A Waldorf Astoria Resort, is the ultimate destination for a fabulous Hawaii vacation, perfect for families, spa goers, honeymooners, golfers and active vacationers. Situated on 40 acres of lush, tropical Hawaiian gardens, Grand Wailea opens onto Maui's beautiful Wailea Beach, voted one of the best beaches in America, with elegant and newly-renovated accommodations, indulgent spa treatments, fine dining and thrilling recreational options.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Paid private parking on-site
Wifi
Paid wifi
Lazy river
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Diving
Water park
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Additional bathroom
Housekeeping
Private balcony
Room service
Safe
Iron
Wake-up service / alarm clock
Flatscreen TV
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, Spanish, Filipino
Hotel links
Special Offer:Price Match Guarantee
8507Reviews291Q+A100Room tips
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Most Recent
Bart R wrote a review May 20
1 contribution
If you have a couple of very active elementary school aged children, and you wear a backward facing baseball hat, and you and your SO are well tattooed, a bit overweight, and wear tank tops to dinner, you will feel very at home at the Grand Wailea.
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Date of stay: May 2022
Rooms
Location
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Response from General Manager, General Manager at Grand Wailea
Responded 3 days ago
Aloha Bart, Thank you for taking a moment to reach out to us. We hope that you enjoyed your time with us, and we wish you safe and happy travels ahead. Mahalo, JP Oliver, Managing Director
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LAR wrote a review Aug 2021
Rochester, New York235 contributions86 helpful votes
Hotel's Favorite
Great stay. Due to Covid- much was closed including their signature restaurant. But the luau was on and amazing!!! It made up for the rest! Smaller crowd- spaced out and an incredible show, food and service. The beach is awesome. Low waves and amazing night walks while tide is low. The pool is nice and loved the chair reservation so that you knew you had chairs and didn’t have to get up early to reserve. And after a certain point/ are open again if unclaimed. Bummed the water elevator and swim up bar closed due to Covid. But the pools and slides were all open and very enjoyable. The dive pool was open and active! The ambiance and grounds of this resort are beautiful. Close to many things- drove to the top of the mountain, road to Hana and more. Many resorts, restaurants and boutique shops nearby.
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Date of stay: February 2021Trip type: Traveled
Room Tip: Upgrade to ocean view was nice, but doubt there is a bad view on this property!!!
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5 Helpful votes
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Response from JP Oliver, General Manager at Grand Wailea
Responded Aug 29, 2021
Mahalo for staying with us and for your review, wanderlust7473! We appreciate the detailed review and your five star rating. We look forward to opening both our water elevator and grotto bar once county social distancing guidelines allow, and we are happy to have reopened Humuhumunukunukuapuaʻa, our signature restaurant, earlier this summer. We hope that we have the opportunity to welcome you back again soon! Mahalo, JP Oliver
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chipatch wrote a review May 17
Chicago, Illinois12 contributions4 helpful votes
The Grand Wailea was everything I expected from an upscale resort. We had a deluxe ocean view room which had a generous size, a nice bathroom with a water closet, and a small bar area. Although the property is slightly dated, it is undergoing an on-going renovation to fix that, but it might impact your stay. This is one of the first hotels I've been to that really earns its resort fee by including chairs and an umbrella for the beach (just be sure to go before 9:30 am if you want a spot). We didn't have any problem getting shaded lounge chairs around the pool during our stay. As for the pool itself, it's a real treat and will bring out the kid in you! The on-site restaurants are good, but not great. Humu Humu was pretty good for breakfast though. Highly recommend making reservations well in advance for the restaurants at the adjacent Four Seasons or the Shops at Wailea, which are easily accessible from the beach path or sidewalks. Would definitely recommend this resort for an indulgent getaway.
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Date of stay: May 2022
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Response from General Manager, General Manager at Grand Wailea
Responded 6 days ago
Aloha Chipatch, It's always a pleasure hearing from our guests. We're glad our beautiful views and well-appointed rooms added to your experience. Thank you for sharing how much you enjoyed the pool and for your feedback about the onsite dining. The next time you're in town, we invite you to stay with us again. Mahalo, JP Oliver, Managing Director
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Neetha V wrote a review May 14
San Francisco, California51 contributions20 helpful votes
Had a great time at the resort! We did not drive around Maui much and chose to spend most of the time in the resort! It had many options to entertain the kids! Would go back if in Maui again! CheckIn to CheckOut process was an amazing experience! Loved the kid centric activities and options!
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Date of stay: November 2021Trip type: Traveled
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Response from General Manager, General Manager at Grand Wailea
Responded 1 week ago
Aloha Neetha, Thank you for your kind feedback about your stay at the Grand Wailea. We are thrilled that you and your family enjoyed the many activities available for children and had a great time during your visit. Our professional staff is dedicated to providing guests with the amazing experience they expect from the Grand Wailea. We look forward to welcoming you back on your next visit to Maui. Mahalo, JP Oliver, Managing Director
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1Burgen wrote a review May 13
Chantilly, Virginia535 contributions106 helpful votes
+1
I would give it five stars, but there was several things closed during our stay do to construction which could have been done the previous 12 months while they were empty due to COVID? The staff was excellent and very helpful. The property and rooms were clean. The food at the restaurants was good. It is a great location right on the beach with a nice long paved walking trail and it is next door to the Shops at Wailea which gives additional dining options and of course shopping. The spa was open, but the service was in one of the hotel rooms instead of the spa itself which was very strange takes away from the full spa experience. The rooms were a nice size with a great view of the ocean. It is a large resort, but not too large that you get tired walking around it or to the restaurants. We attended some events on the property while we were there and they were nice with good food. As I mentioned earlier, staff was friendly, helpful and never seemed rushed. We look forward to staying there again.
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Date of stay: February 2022Trip type: Traveled
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Response from General Manager, General Manager at Grand Wailea
Responded 1 week ago
Aloha, Thank you for choosing our lovely resort for your recent visit to Hawaii. It's great to know you enjoyed our beautiful property, clean accommodations, helpful staff, and convenient location. Your comments concerning the enhancements to our facility are appreciated. We are fully committed to maintaining a seamless execution and delivering the best in hospitality, so please be assured we take your feedback seriously and will be doing our best to ensure it doesn’t impact guests going forward. Please reach out to us directly if you wish to discuss our revitalization further, and we look forward to your return visit to Grand Wailea once the transformation is complete. Mahalo, JP Oliver, Managing Director
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BrownBeast wrote a review May 12
Seattle, Washington2 contributions
We stayed at Grand Wailea for a week in April 2022. It was huge! The staff were very friendly and helpful. We booked for an Ocean View Room and we were told that it was upgraded to Deluxe Ocean View Room. Apart from the fact that it was on 7th floor, there was nothing "upgraded" I felt (but I do not know how a typical Ocean View room would look like). We went to the nearby Wailea Beach Resort, Andaz for brunch on a couple of days, but felt Grand Wailea better than the two. In comparision, probably other two have a more dramatic entrance and a beach vibe in the check-in process, but room and amenities wise, Grand Wailea would definitely beat the other two. The pools and slides at Grand Wailea are much better. Things to note: The resort provides complimentary access to cultural activities (like hula, lei making, weaving lessons), beach yoga classes, in a schedule. Make sure you find out and register for any that interests you ahead of time. Make use of beach cruisers (bicycles), beach towels, etc that are complimentary to guests. Disappointments: We tried food 2 times at the Resort and both were forgettable. (Caution: I'm Vegetarian and my review on food might be skewed / biased for your preferences). The restoration project that impacted the Grand dining room, Cafe Kula also limited our choices. The concierge mentioned a complimentary photoshoot with a professional for 45 minutes. Later mentioned that while photoshoot was complimentary, photos (even digital) were not. I will need to pay $600 for photos. Seriously, do not understand what was complimentary here
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Date of stay: April 2022
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Response from General Manager, General Manager at Grand Wailea
Responded 1 week ago
Aloha, It's always a pleasure hearing from our guests. We're glad our friendly staff and beautiful views impressed you. It's also great to know that you appreciated the many onsite amenities. However, we apologize for any disappointment with the food and for any confusion about the photo session. We'll pass your comments along to our staff for further review, and we invite you to stay with us again should you be back in the area. Mahalo, JP Oliver, Managing Director
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Gary H wrote a review May 9
Portland28 contributions2 helpful votes
We have stayed at many locations in Maui- but this place is always top of our list- from staff to the pools and the beaches it's truly 5 stars and the location is also beautiful. We have stayed here and have never been disappointed.
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Review collected in partnership with Waldorf Astoria
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled
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Response from General Manager, General Manager at Grand Wailea
Responded 2 weeks ago
Aloha Gary, Thank you for your glowing review of your stay at Grand Wailea. It is wonderful to hear that you were able to enjoy some time relaxing at our pools and had pleasant interactions with our friendly staff. We look forward to seeing you again in the future. Mahalo, JP Oliver, Managing Director
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jasmyne wrote a review May 8
San Francisco, California195 contributions138 helpful votes
+1
A gorgeous property that could use some more personal touches. We stayed here as 2 adults and one toddler and had a great and relaxing time. Pros Location- best strip of beach in wailea and right in the middle of hotel row. Sunset location was perfect and we got some great sunset shots Pools-simply amazing. Enjoyed all the slides and pools every day. Truly a stand out. Gardens-gorgeous. Like a postcard. The gardens are meticulously maintained and every morning going for a walk was just peaceful and lovely. Other guests-lovely and not pretentious. Struck up multiple conversations at the pools with other guests Service by the overall staff seemed relatively good. We had good valets and also were typically greeted by various staff. Things to improve on Property is showing some dated elements. Parts of the floors on the room are chipped. Parts of our headboard actually had holes in the upholstery. Seems unexpected for a Waldorf. No turn down service- we received daily housekeeping but no turn down like other waldorf Astoria or ritz or four seasons The bolero bar was not yet open when we were staying but it looks gorgeous and I would love to come back and have a drink there
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Date of stay: May 2022Trip type: Traveled
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Response from General Manager, General Manager at Grand Wailea
Responded 2 weeks ago
Aloha Betty, It was a pleasure to host you at Grand Wailea! We sincerely appreciate you taking the time to provide us with a review, and we're glad to hear you enjoyed our great location, peaceful property, and friendly staff. That being said, we apologize that other aspects of your experience did not meet your expectations, and we have notified the appropriate staff of your comments. It would be an honor to welcome you and your family back to our resort again in the future. Mahalo, JP Oliver, Managing Director
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georgeV2877LW wrote a review May 3
Dayton, Ohio35 contributions33 helpful votes
Great hotel but some of their great assets are down because of remodel. I’m sure it will be great when completed but some things were definently missing during remodel especially the lobby bar. A little a struck in the adult pool with a monitor that was over the top (strict). Outside of that, great hotel
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Date of stay: March 2022
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Room Tip: Get a room at the end of the wings - great views
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Response from General Manager, General Manager at Grand Wailea
Responded 2 weeks ago
Aloha GeorgeV2877LW, We very much value guest feedback and we are so sorry you experienced unwanted noise and the closure of our lobby bar. Your feedback is very helpful to us as we continue to adjust and find new solutions to avoid any disruption to the guest experience. We hope that you will return post rejuvenation and enjoy our newly enhanced facilities. Mahalo, JP Oliver, Managing Director
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Jackie M wrote a review May 1
Chicago, United States3 contributions
We were with small kids (2 and 4) and grandparents (who were celebrating a milestone anniversary). The staff were wonderful. We were put in rooms next to each other on a ground floor by our request, which made our stay so easy with small kids. We couldn't be in a better location near the pools. This allowed us easy access to the wonderful beach as well (which was calmest and less windy in the morning). The pools and slides weren't overly busy and couldn't be beat. Our kids were too small to go on the two largest slides but enjoyed the rest of them. Staff were always friendly. We were bummed by the construction, but it didn't ruin our trip. Servers and bartenders at Bistro Molokini were friendly. The pizza at Bistro Molokini is probably the best deal at the resort for families. A short walk form the shops at Wailea and nice walking beach path along the resorts in the area. Fridges were pretty big for mini fridges. Ask where the water filling stations are, so that you know where the one most convenient to your room is. Don't miss walking the grounds in between the wings. Front desk, pool, housekeeping, valet, and all staff we encountered were friendly.
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Date of stay: April 2022
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Response from General Manager, General Manager at Grand Wailea
Responded 3 weeks ago
Aloha, What a pleasure to read your excellent review of your recent stay at Grand Wailea. We're glad we could be part of your family's special celebration, and you enjoyed our lovely property, excellent accommodations, convenient location, and exceptional service. Your patience with the ongoing enhancements to our facility is much appreciated. Please consider allowing us to host you again should you be returning to beautiful Hawaii. Mahalo, JP Oliver, Managing Director
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PRICE RANGE
$1,473 - $1,747 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand wailea - a waldorf astoria hotel wailea, grand wailea maui, grand wailea resort maui, grand wailea hawaii, grand hotel wailea, grand resort wailea
LOCATION
United StatesHawaiiMauiWailea
NUMBER OF ROOMS
776
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Frequently Asked Questions about Grand Wailea
Which popular attractions are close to Grand Wailea?
Nearby attractions include Wailea Beach (0.2 miles), Little Beach (0.2 miles), and Te Au Moana Luau (0.2 miles).
What are some of the property amenities at Grand Wailea?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
What food & drink options are available at Grand Wailea?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Wailea?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Grand Wailea?
Conveniently located restaurants include Honolulu Cookie Company, Island Gourmet Markets, and Lobby Lounge at Four Seasons Resort Maui.
Are there opportunities to exercise at Grand Wailea?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Grand Wailea have airport transportation?
Yes, Grand Wailea offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Wailea?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Wailea offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Wailea?
The staff speaks multiple languages, including English, Spanish, and Filipino.
Does Grand Wailea have any great views?
Yes, guests often enjoy the ocean view available here.