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3850 Wailea Alanui Dr, Wailea, Maui, HI 96753-8443
COVID-19 update: See the added health and safety measures this property is taking.Read more
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What you can expect during your stay
  • Face masks required for staff in public areas
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 10 hotels in Wailea
Location
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Value
Grand Wailea Maui, A Waldorf Astoria Resort, is the ultimate destination for a fabulous Hawaii vacation, perfect for families, spa goers, honeymooners, golfers and active vacationers. Situated on 40 acres of lush, tropical Hawaiian gardens, Grand Wailea opens onto Maui's beautiful Wailea Beach, voted one of the best beaches in America, with elegant and newly-renovated accommodations, indulgent spa treatments, fine dining and thrilling recreational options.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Paid private parking on-site
Wifi
Paid wifi
Lazy river
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Diving
Water park
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Additional bathroom
Housekeeping
Private balcony
Room service
Safe
Iron
Wake-up service / alarm clock
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Bay View
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
8352Reviews286Q+A100Room tips
Traveler rating
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Popular mentions
Mike S wrote a review Yesterday
Los Angeles, California108 contributions104 helpful votes
The Grand Wailea is under construction and you will hear loud jack hammering and see construction throughout the hotel (see photo). I have mixed feelings about the Grand Wailea. The check-in woman, Moani, told us we were upgraded to an Ocean View room. Since I am a Hilton Diamond member and the hotel had a very low occupancy, I asked for a Deluxe Ocean View (same room but on higher floors 5-9). She told me there were non available. I checked on my phone and showed her there were rooms available. She then said her system is different and she can’t find any available. She was very combative and very rude and never smiled. I asked for the manager, Jonathan, and then miraculously a Deluxe Ocean view room was found. This was a very bad first impression for a “5 star” Waldorf Astoria hotel. We just left the Wailea Marriot (see my review) and the check-in lady, Judy, smiled and was more than happy to upgrade us to a very nice room. Night and Day. Once we finally got our room, it was very spacious with a lanai where we could relax and enjoy the ocean view. We took the Garden Tour with Kai and it was great. They have 18 groundskeepers to keep up the spectacular 40 acre property. There are many tropical plants, fruit trees,and statues. Kai was very friendly and we loved the tour. The lazy river pools are fun but the slides close at 4:00 pm,, the swim up. bar and the water elevator are closed. We preferred the Adults pool which is very relaxing with jacuzzis and waterfalls. You can get chairs and an umbrella on the beach and there is good snorkeling. We saw several Green Sea Turtles right off the shore. We also enjoyed Humu Humu restaurant for breakfast and dinner. The food, drinks, views, service and ambience were fantastic. Sept 2021, the average nightly rate was $1,000. It seems the hotel should compensate for the construction and closures but it’s all about supply and demand. Once the hotel has been remodeled I would consider returning and hoping that the front desk service improves.
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Date of stay: September 2021
Value
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Room Tip: Deluxe Ocean View Room
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LAR wrote a review Aug 2021
Rochester, New York235 contributions78 helpful votes
Hotel's Favorite
Great stay. Due to Covid- much was closed including their signature restaurant. But the luau was on and amazing!!! It made up for the rest! Smaller crowd- spaced out and an incredible show, food and service. The beach is awesome. Low waves and amazing night walks while tide is low. The pool is nice and loved the chair reservation so that you knew you had chairs and didn’t have to get up early to reserve. And after a certain point/ are open again if unclaimed. Bummed the water elevator and swim up bar closed due to Covid. But the pools and slides were all open and very enjoyable. The dive pool was open and active! The ambiance and grounds of this resort are beautiful. Close to many things- drove to the top of the mountain, road to Hana and more. Many resorts, restaurants and boutique shops nearby.
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Date of stay: February 2021Trip type: Traveled with family
Room Tip: Upgrade to ocean view was nice, but doubt there is a bad view on this property!!!
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Response from JP Oliver, General Manager at Grand Wailea
Responded 3 weeks ago
Mahalo for staying with us and for your review, wanderlust7473! We appreciate the detailed review and your five star rating. We look forward to opening both our water elevator and grotto bar once county social distancing guidelines allow, and we are happy to have reopened Humuhumunukunukuapuaʻa, our signature restaurant, earlier this summer. We hope that we have the opportunity to welcome you back again soon! Mahalo, JP Oliver
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PMF0108 wrote a review Sep 20
Philadelphia, Pennsylvania1 contribution
This is our 4th visit to the Grand Wailea and the first time without the kids. You made our anniversary vacation simply the best. From the time we checked-in to the time we went to breakfast to the time we went to beach and then dinner, we always felt like we were finally at our "vacation home". Walking around the resort is so relaxing and the island breeze makes you feel that you are truly in paradise. We can't wait to share this great resort with our kids again next summer. We will be back!
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Review collected in partnership with Waldorf Astoria
Date of stay: September 2021
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reumanns wrote a review Sep 17
1 contribution
The rooms could have had better decor and bedding. The pool activities shut down at 4pm which is way too early. Would have liked more dinning options. Wish the swim up bar was open. Place is definitely overpriced.
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Review collected in partnership with Waldorf Astoria
Date of stay: September 2021
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MikeEy21 wrote a review Sep 16
Carlsbad, California21 contributions5 helpful votes
Great resort if you want the full Hawaii experience. Great for kids and amenities. If you rent a car, expect a high parking valet fee. This is expected from this area but will cost as much as your rental car charge.
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Review collected in partnership with Waldorf Astoria
Date of stay: September 2021
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PRICE RANGE
$551 - $1,023 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand wailea - a waldorf astoria hotel wailea, grand wailea maui, grand wailea resort maui, grand wailea hawaii, grand hotel wailea, grand resort wailea
LOCATION
United StatesHawaiiMauiWailea
NUMBER OF ROOMS
776
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