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Hotel Arctic Ilulissat

Traveler (493)
Room & Suite (158)
Dining (49)
Certificate of Excellence


#1 of 3 hotels in Ilulissat
Certificate of Excellence
Welcome to Hotel Arctic, the world's most northerly 4 star hotel with a 5 star conference centre. Right on the edge of the Ilulissat Ice Fjord - a wonder of the world which is on the UNESCO World Heritage List - and well within reach for everyone who wants the experience of a lifetime.
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Property amenities
Free parking
Breakfast included
Room service
Free High Speed Internet (WiFi)
Airport transportation
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
Bay View
Great View
93Room tips
Traveler rating
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Popular mentions
We stayed in the superior room no. 710 which had an excellent view! we stayed from 19th to 21st June. Please do take the mosquito repellant which was offered at the reception as soon as we checked in. This is probably the best hotel on count of amenities in Ilulissat. The rooms have an excellent view of the water, which is peppered with small ice . However the water is a bit away so we see a lot of land and rocks before the water, we visited Icefiord hotel also, which is much closer to the water, hence has a better view. if you book rooms on the lower floors, you may not have a view of the water as it is at a level below the rocks. We had a few drinks and dinner at the restaurant in Arctic and i must say the food was excellent - i have never had a better lamb steak in my life. A surprising part of the food was the butter which came along with the bread, it was green (possibly because of the herbs) but it had us asking for more. We went for breakfast with a little trepidation since we had read that the area was crowded, however, we didn’t encounter anything such as that, in fact it was very relaxed. The hotel offered an airport shuttle for pickup and drop (the hotel is hardly 5 minutes drive from the airport). However the shuttle to the town was not very well organised, it didn’t follow a timetable, we stayed there for 2 nights, and could never get the shuttle either to the city centre or back. The taxis cost us about 80 DKK. The housekeeping was excellent, the room had become warm, but we could open the windows to make it bearable, the windows were equipped with nets to keep the ubiquitous mosquitoes out. If you are finicky about sleeping in a darkened room, forget it because the curtains could darken the room enough, although for us it wasn’t a problem. The walk to the centre is a bit long and not very pleasant. On the whole our stay was pleasant and would love to come back.
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I was trying to decide between two hotels- both appear the same distance from the center of town (ie tour meeting point) and chose Hotel Arctic because it offers a shuttle to town. I only used the shuttle once during my four days though, because they don’t run regularly and there was confusion for pickup times. Taxis to center of town cost about 60 DKK. There was variation with the level of service of the front desk staff- the morning one seemed helpful but the evening one did not seem to want to be bothered; both seemed tired and overworked. My friend told me the staff at the other hotel were much more helpful. The hotel does tend to cater to loud large (30+) groups of ill-mannered tourists, making breakfast time chaotic with food running out frequently and staff could not keep up with cleaning the tables. The food at Olo is very good and the food at Arctic Wine Bar is superb. All rooms seem to have fantastic view. I had an”Outside Room” turns how this is at the lowest floor of one of the buildings with a door that walks out directly on to a patio with a view. These rooms might be more prone to mosquitos entering. I was worried because these patios were designated smoking areas although I never saw people smoking. If you stay in an outside room all you have is the door and no other windows to open for air so you can’t leave it open while you sleep (doesn’t lock) the room itself is modern and new. Housekeeping is minimum. TIP: make sure everything works on room check in and get everything fixed right away so you are not left with surprises later on. Having said all that I’d probably stay in Hotel Arctic again as it’s likely the nicest one in Ilulissat and there are no loud late night parties going on around here.
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We had a good sized quiet room with adequate storage and hanging space and fantastic views of Disko Bay and the icebergs. The staff were friendly and helpful. Breakfast choice was good on our first day but several things were not available on the second day. The town is a slightly challenging 20-minute walk from the hotel (no continuous pavement) and the hotel runs a shuttle bus when trips to/from the airport permit.
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What a place - helped by the incredible views across the bay. We really did wake up to icebergs foating past the window and saw the northern lights from the board walk! This place is all about nature - being in it, recognising its raw quality and yet the Hotel manages to offer gentle care and modern facilities without intruding and taking away from what draws you here. If you are after top end of everything then this is the best in the area. Its possibly not like some other 4* hotels we have stayed in...but nature is against them. We appreciated the thoughtfulness, the creativity and the ability to do so much with what was available. Although there is the pick up from town we walked backwards and forwards most times, allowing us to use up some calories from the fantastic breakfasts. We also found that walking 10 minuts towards the airport we were able to find enough dark to take some incredible photos of the stars and skies at night. We would like to return to Greenland and possibly would stay elsewhere, not because we didnt enjoy it here but more because having been once I now know its possible to 'do it' cheaper. However for a treat and if you can afford it I would highly recommend.
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Hotel Artic is beautifully located with impressive views over the harbour, Ilulissat town and the Disco Bay. From the terrace you can take some fantastic pictures. About the hotel; staff and services were perfect. There is a fresh walk down to town center and takes approximately 20 minutes. Besides the hotel has several times a day a shuttle bus going, and taxi service is constantly running with in total 30 taxi in Ilulissat. Check-inn to the flight we had carried out at the reception desk at Hotel Artic. The wifi worked fine. Thanks to all the sweet staff at the hotel Artic for insuring is having a lovely stay here.
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$309 - $345 (Based on Average Rates for a Standard Room)
GreenlandQaasuitsup MunicipalityIlulissat
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