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Hotel Jagua Managed by Melia Hotels International

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Traveler (753)
Room & Suite (370)
Dining (153)
Overview
Hotel website
Calle 37 1 Between 0 & 2, Punta Gorda, Cienfuegos 55100 Cuba See on map
AMENITIES
Public Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2.5 Star accommodation
Additional information
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Offers from Hotel Jagua Managed by Meliá Hotels International
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Rooms
Oct 28Oct 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,002)
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509 results
Traveler rating
39
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30
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LanguageEnglish
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197
81
30
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All reviews modern hotel balcony door the main hotel palacio de valle cuban hotels bit dated internet access cienfuegos bay view of the bay great pool plenty of hot water sunset mansion rum malecon
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1 - 5 of 509 reviews
Reviewed September 8, 2018 via mobile

Hi everyone, I posted a review a while back about th Jagua hotel. Well this pass weekend I was there again this time just for breakfast wanted to know if anything that I had reviewed has been taking under consideration, and I was happy to...More

Thank Henry M
Response from OrlandoJ217, Community Manager at Hotel Jagua Managed by Melia Hotels InternationalResponded 4 weeks ago

Mr. Henry, we thank you for sharing your experiences, though we regret not having exceeded your expectations. We’d like you to know that Meliá Group has designed a very serious project to raise quality standards of Hotel Jagua for its final incorporation throughout this year....More

Hotel's Favorite
Reviewed March 11, 2018 via mobile

The Jagua is my favorite hotel in Cienfuegos. My room has always been clean and the bed has always been comfortable. After playing baseball in the stadium, their pool is always refreshing. When I wake up, the first thing I think about is the breakfast...More

Thank 16baseball
Response from Jennifer G, Director Comercial at Hotel Jagua Managed by Melia Hotels InternationalResponded April 6, 2018

We appreciate your comment. It is very important for us the satisfaction of those who visit us, that's the reason why we are always happy to welcome you in our Hotel; opinions like yours help us improve our service. Thank you very much.

Reviewed August 2, 2018

Having read reviews of many hotels in Cuba I feel that you have to downgrade your expectations in countries where tourism is still evolving. That said, I really liked this hotel. It was situated in a great location - not far from Cienfuegos, lovely views...More

1  Thank madmanda19
Response from Orlando J, Community Manager at Hotel Jagua Managed by Melia Hotels InternationalResponded August 4, 2018

Thank you very much for your comments; we have read every word of yours, as we usually do, and we appreciate your opinion, which is rich in detail.

Reviewed July 13, 2018

Visited the island for just over a week and stayed here for a few days, was immensely intrigued by the local culture and fascinated by much of the cities particularly Havana, I thoroughly enjoyed the trip and the hotel was only a small feature so...More

Thank Alistair H
Response from Orlando J, Community Manager at Hotel Jagua Managed by Melia Hotels InternationalResponded July 16, 2018

Hello Alistar H, we appreciate your comment. It's very important for us the satisfaction of those who visit us; opinions like yours help us to improve our services. Thank you very much!

Reviewed July 9, 2018

Another tired hotel, the reception, bar and restaurant were all OK. Just the rooms a bit tired and in need of a refurb. The pool area was OK, not many people there when we visited, and the local boys kept breaking in and had to...More

Thank Robert S
Response from Orlando J, Community Manager at Hotel Jagua Managed by Melia Hotels InternationalResponded July 10, 2018

Hola Mr. Robert S, we appreciate your comment; we will consider them to improve our service and to raise the quality standards as well. It's very important for us the satisfaction of those who visit us. Thank you very much!

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About
Description
Hotel Jagua by MELIÁ HOTELS INTERNATIONAL: The true spirit of Cienfuegos Hotel Jagua is a comfortable, contemporary hotel in the exclusive district of Punta Gorda, next to the beautiful Cienfuegos Bay and just More five minutes from the Old Town. Its rooms, occupying a main building and three beautiful villas, offer a diverse range of accommodation options with views of the sea, gardens and swimming pool, as well as numerous restaurants and bars with Day Around & Dining Around service. Just some of the facilities that the hotel boasts are an events area, pool, gym and souvenir shops, making it the ideal place for circuits, tours, meetings and events, weddings and honeymoons. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Air Conditioning
Banquet Room
Breakfast Available
Conference Facilities
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair access
Beachfront
Room Service
Spa
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
173
Price range
$130 - $237 (Based on Average Rates for a Standard Room)
Also Known As
Jagua Hotel Cienfuegos
Location
Caribbean > Cuba > Cienfuegos Province > Cienfuegos
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
173
Price range
$130 - $237 (Based on Average Rates for a Standard Room)
Also Known As
Jagua Hotel Cienfuegos
Location
Caribbean > Cuba > Cienfuegos Province > Cienfuegos
Photos
Traveler (753)
Room & Suite (370)
Dining (153)
Pool & Beach (101)
Family and Play Areas (9)
Amenities (9)
Business Center & Event Rooms (1)
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Questions & Answers
Ask a question
joe d
January 27, 2018|
AnswerShow all 2 answers
Response from TriciaBY | Reviewed this property |
Not as far as I remember but it has lifts.
2
Votes
teachers55
March 14, 2017|
AnswerShow all 6 answers
Response from HJagua | Property representative |
Good morning: In Jagua hotel you can enjoy differents restaurant: Escambray restaurant (buffet) Palacio de Valle restaurant Los Laureles restaurant (cuban food) and Snack Bar. Regards.
0
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Google Translation
JLWK2015
February 13, 2017|
AnswerShow all 3 answers
Response from HJagua | Property representative |
Good afternoon: Yes, we have internet services. Regards.
1
Vote
Google Translation
Room Tips
"Get as far away from the nightclub as possible."
DCH47
May 9, 2018
Read review
"Casa Verde would be my first choice!"
DogTagTours
Mar 25, 2018
Read review
"One that doesn't smell of mold and where there's a screen door on the sliding glass door."
V8706ZJnancyk
Mar 22, 2018
Read review
"Some rooms have good views over bay"
lynneandkeith
Mar 4, 2018
Read review
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