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Hi everyone, I posted a review a while back about th Jagua hotel. Well this pass weekend I was there again this time just for breakfast wanted to know if anything that I had reviewed has been taking under consideration, and I was happy to...More
Thank Henry M
Response from OrlandoJ217, Community Manager at Hotel Jagua Managed by Melia Hotels InternationalResponded 1 week ago
Mr. Henry, we thank you for sharing your experiences, though we regret not having exceeded your expectations. We’d like you to know that Meliá Group has designed a very serious project to raise quality standards of Hotel Jagua for its final incorporation throughout this year....More
The Jagua is my favorite hotel in Cienfuegos. My room has always been clean and the bed has always been comfortable. After playing baseball in the stadium, their pool is always refreshing. When I wake up, the first thing I think about is the breakfast...More
Response from Jennifer G, Director Comercial at Hotel Jagua Managed by Melia Hotels InternationalResponded April 6, 2018
We appreciate your comment. It is very important for us the satisfaction of those who visit us, that's the reason why we are always happy to welcome you in our Hotel; opinions like yours help us improve our service. Thank you very much.
Having read reviews of many hotels in Cuba I feel that you have to downgrade your expectations in countries where tourism is still evolving. That said, I really liked this hotel. It was situated in a great location - not far from Cienfuegos, lovely views...More
1 Thank madmanda19
Response from Orlando J, Community Manager at Hotel Jagua Managed by Melia Hotels InternationalResponded August 4, 2018
Thank you very much for your comments; we have read every word of yours, as we usually do, and we appreciate your opinion, which is rich in detail.
Visited the island for just over a week and stayed here for a few days, was immensely intrigued by the local culture and fascinated by much of the cities particularly Havana, I thoroughly enjoyed the trip and the hotel was only a small feature so...More
Thank Alistair H
Response from Orlando J, Community Manager at Hotel Jagua Managed by Melia Hotels InternationalResponded July 16, 2018
Hello Alistar H, we appreciate your comment. It's very important for us the satisfaction of those who visit us; opinions like yours help us to improve our services. Thank you very much!
Another tired hotel, the reception, bar and restaurant were all OK. Just the rooms a bit tired and in need of a refurb. The pool area was OK, not many people there when we visited, and the local boys kept breaking in and had to...More
Thank Robert S
Response from Orlando J, Community Manager at Hotel Jagua Managed by Melia Hotels InternationalResponded July 10, 2018
Hola Mr. Robert S, we appreciate your comment; we will consider them to improve our service and to raise the quality standards as well. It's very important for us the satisfaction of those who visit us. Thank you very much!
Hotel Jagua by MELIÁ HOTELS INTERNATIONAL: The true spirit of Cienfuegos Hotel Jagua is a comfortable, contemporary hotel in the exclusive district of Punta Gorda, next to the beautiful Cienfuegos Bay and just ...Morefive minutes from the Old Town. Its rooms, occupying a main building and three beautiful villas, offer a diverse range of accommodation options with views of the sea, gardens and swimming pool, as well as numerous restaurants and bars with Day Around & Dining Around service. Just some of the facilities that the hotel boasts are an events area, pool, gym and souvenir shops, making it the ideal place for circuits, tours, meetings and events, weddings and honeymoons. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.