Elma Hotel Arts Complex

Elma Hotel Arts Complex

Outdoor pool
Traveler (1108)
One Bedrooom Suite
Room & Suite (282)
Oratorio Restaurant
Dining (55)
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About

4.0
#1 of 3 hotels in Zichron Yaakov
Location
4.7
Cleanliness
4.4
Service
4.3
Value
4.3
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Imagine a place as uplifting for the soul as it is relaxing for the body. A place of understated luxury and utter comfort, where you are surrounded by beauty at every turn - a place that, in bringing together the finest art and the warmest hospitality, brings people together from all over the world to share and experience both. A place built on the belief that when you stay with art, the art stays with you long after you leave. Such a place is the Elma Arts Complex Luxury Hotel. Located atop the hills of Zichron Ya'akov, its elevated position allows for breathtaking views of the Mediterranean. Elma itself is a work of art. And like the pioneers who built Zichron over a century ago, Elma brings something completely new to the world. The vision of arts patron Lily Elstein, it offers an experience that pampers the body as it nourishes the spirit.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Business Center with Internet Access
Conference facilities
Spa
Wifi
Indoor pool
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Banquet room
Meeting rooms
Facial treatments
Massage
Rooftop terrace
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Mountain View
Languages Spoken
Russian, Hebrew

Location

Yair Street 1, Zichron Yaakov 30900 Israel
1,777Review12Q+A100Room tips
Traveler rating
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Detailed Reviews
tomty2015 wrote a review Mar 2021
New York City, New York19 contributions4 helpful votes
+1
3.0 of 5 bubbles
A decent hotel with some nice touches, and might be a unique experience for art lovers, but otherwise nothing that justifies the price.
We got 2 nights at the hotel as a present, and honestly even having gone there for free I'm not sure I'd recommend it.

The design style is unusual and may appeal to some, but to our taste it was a bit grey and reminiscent of a hospital or university.
We found the ("deluxe") room's design to be a little nicer, and the view is pretty great, but other than that nothing special (slow WiFi and limited Cable in 2021 feels well below expectations).

The location definitely isn't great (no major attractions around, and nothing in the area is open past 22:00), and the hotel itself has some amenities, but not any that looked interesting to us. The (indoor) pool is very small, we didn't bother trying out anything in the spa (has to be booked and paid separately from the hotel stay anyway), and there's a daily art tour that we'd heard may be interesting for fans of architecture, but having seen the kind of art strewn throughout the hotel, it didn't look promising enough to spend our time finding out.

The restaurant has a nice buffet dinner, though nothing to write home about and again not really worth the price, and the included breakfast was pretty basic - below average for any hotel, let alone a supposedly high-end one.

Finally, the service was pleasant enough on the surface, but the moment they needed to accommodate anything even slightly outside the norm (like receiving payment in advance, or even just suggesting a place to eat at night) the reception staff completely fell apart and repeatedly demonstrated utter incompetence.

Overall, not a bad hotel by Israeli standards, but fairly dull. Some of it may just be a matter of taste, but I wouldn't suggest anyone come into this place with expectations of some luxury hotel, as the price point might otherwise lead you to believe.
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Date of stay: March 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ILAN2008 wrote a review Aug 2021
Jerusalem, Israel105 contributions97 helpful votes
5.0 of 5 bubbles
The idea around this special place has a great potential if someone in this fabulous place will wake up and make big changes in the management of this resort and keep a daily watchdog to be sure that guests are getting a professionnal treatment and that this wonderful place being maintained and cleaned in a professionnal way .
Although the corona is coming back and there are regulations not all the guests are wearing masks inside the building or restaurant, and the hotel staff doesnt interfere to prevent guests guests to enter the restaurant without masks or to self serving food without masks .The general facilities of the hotel are not clean and also we spent 4 nights at the hotel when we came back at the end of the day of the second night our room wasnt ready and clean and we had to speak with 4 differents people at the managemenf and room service and request the cleaning of the room which was done at 18.12 pm when we didnt get any apology about the failure .As there was a wedding in the hotel , after the wedding it took 2 days for the staff t to collect empty alcoholic bottles from the gardens and clean the mess that was left by the wedding guests .There is a great lack of professionnal management and you cant feel a real care of the client . The way by wich the resort is managed today will bring this place to a future failure when clients will not come back another time as they will realize that this resort is not a luxury managed hotel at that the whole dream of Mrs Allstein is getting sel drowned .
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Date of stay: August 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
orbitmic wrote a review Aug 2022
Nice, France60 contributions28 helpful votes
5.0 of 5 bubbles
This hotel is a historic architectural landmark from the second half of the 20th century on the outskirts of Zikhron Yaakov. If I'm not mistaken, it was initially a holiday place for the histadrout (the main trade union), was nearly abandonned for a while, and then taken back by new owners who transformed it into a luxury hotel and arts complex.

This type of architecture can be very polarising (some people hate it) but I really loved it myself. The grounds are pretty, and the views from the front towards the coastline are striking. Interior decor is very tasteful including the furniture. Breakfast was excellent (loved the orange press!) and extremely diverse, and the public areas are great. I was in a Deluxe room with great little balconies, tasteful decor, and upgraded amenities like a Nespresso machine and bottled water.

Some things are a lot less nice, and if I'm honest, whilst I gave the 5* rating because the place is so unique, in some other ways, I could have given it a 4, or even a 3* quite easily depending on what matters to you most.

First, luxury is not a very intuitive concept in Israel. It is reflected in the price (for sure) and the decor, and to an extent the opulence of breakfast but certainly not in the service. My room was not ready at the time it was supposed to be (I didn;'t care as I went to the pool anyway), family who joined me later in the evening found the reception to be empty so we needed to call (not great from a foreign mobile phone) just for someone to show up, cleaning leaves quite a bit to be desired (there were long dark hair in my bed!) and don't even think about stuff like concierge, help with luggage (most rooms involve stairs) or things of the kind. The swimming pool was also very crowded and people left rubbish about and used towels which stayed there for hours.

Finally, I found the price ridiculous. We are talking about fares of €500/$500+ a night, often with a minimum of two nights, even for the entry room category. This is way overpriced by any standard.

So in a way, I loved staying there. In others, I found it very expensive for what it is and off key on many grounds. I'd suggest that people should only go there if the specific, unique place makes them "dream" in some ways, but if the rate it by traditional hotel standards let alone as a luxury hotel, it is probably not the right choice for them.
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Date of stay: August 2022
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eyal L wrote a review Jan 2020
2 contributions
2.0 of 5 bubbles
At amazing location and view. We, 15 persons, came to celebrate a birthday in the family.
The total experience is like a mid level hotel worth of apprx NIS 500 per couple per night but the cost was over 2400 per night and separate dinner of 200 NIS pee person which was also a medium restaurant fest.
The refrigerator in the room did not work so in the morning we found out that the birthday cake was ruined.
At the restaurant, we have ordered a table for 15 especially for the occasion. When we got to the dinner we found out that it was not reserved and another family of about 9 persons occupied the table. We were placed in a corner near the toilet and with dimmed light and it took us a while to move to another location which was a compromise. We were all disappointed.
We asked the reception to send us missing cups to the room. It has not happened.
Breakfast was fine, but not worth the price either.
Not recommending and not coming back.
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KerenA148, Guest Relations Manager at Elma Hotel Arts Complex
Responded Feb 13, 2020
Dear guests, Thank you for taking the time to share your experience with us on Tripavisor. Feedback from our guests is one of the main tools to improve service and to learn about our shortcomings. We kindly thank you for your letter and look forward to the opportunity to change your impression of our hotel for the better. Best regards, Elma Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AR wrote a review Sep 2021
2 contributions
2.0 of 5 bubbles
Very unpleasant stay.
Ordered half bord, arrived on time, no table for us even though we reserved well in advance. Staff not helpful to say the least.
Room not clean and missing basic stuff. For soap we had to go to reception (8 flights of stairs, no elevator) and they had no soap.
When we begged (after asking 3 times) for the room to be cleaned, wet towels were taken away, but none supplied in return. Water from shower and sink did not drain so main use of the few towels was used to absorb dirty water.
When asking to speak to a manager to correct some of our impression, we were told that all managers are on vacation, staff is short and that is the best we can get.
Going to the pool to cool down was not successful as no towels and no shady places were available.
Told our disappointment to the evening manager and got a mouthful of apologies and promises to correct our experience. Of course, that did not happen.
At the end of our stay, we were charged an extra 10% over the initial price offering, just because of blunder in the hotel reservation system.
Suggest you visit the place before choosing a room or even making a reservation. Most rooms are unreachable for people with any difficulty in climbing stairs and a definite NO-NO for disabled persons.
Some technologies used are bizarre (turning on and off the toilet light from the bathroom lobby that is on the other side of the room.

To sum up - we ended up paying round 4,000 US$ for 1 full day (2 nights) in a hotel that rates itself as luxurious and deserves 2-3 stars on service.
Great disappointment, very poor value for a lot of money.
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Date of stay: August 2021
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Room Tip: Suggest you visit the place before choosing a room or even making a reservation. Most rooms are...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alain18 wrote a review Aug 2020
Israel8 contributions4 helpful votes
2.0 of 5 bubbles
I was at the hotel for a couple of days with my family
Hotel is very nice but service , far from a five star hotel
It started on arrival where we could see the reponsable of the rooms that doesn t care if he can help or not, wasn t offer a bellboy to carry luggage....
The rooms weren t clean . Previous guests has left a rotten banana that wasn t even taken away when we checked inn, in another room there was food from another guest, even after i talked to a manager nothing was done. After 2 days they cleaned proparly the room.
Airco are so noisy , you feel in a plane
In one of our 7 rooms , airco didn t work, we asked at least for ventilator to refresh, we didn t get it. you pay expensive for a room and you finish sleeping outside because too hot in rooms and nobody seems to care
After complaining at the manger, he told me that he will take care of me, since then i haven t heard from him
So if you like to have a nice service , elma really not the place for you
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Date of stay: August 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NYtoIL wrote a review Mar 2021
15 contributions
+1
2.0 of 5 bubbles
We booked 2 nights at Elma for a short family getaway (3 kids) after hearing raving reviews from other fiends and family (who had visited prior to Corona). While the grounds and architecture of the place is beautiful, the art impressive and the food satisfactory, Elma is severely overpriced for a hotel with insufficient upkeep and lackluster service. We booked a superior suite and a double room in a single cottage so we can connect to our children’s room. When we checked it they gave us instead two small upper level rooms in separate cottages (thereby essentially trying to give us less than what we paid for). Why we had to explain that this will not work for a family I do not know. Ultimately they gave us two rooms in a single cottage but, having taken 1.5 hours to check in because of this debacle was not the most pleasant way to start the vacation. The rooms were sized well but cheaply built, with low-end tiles and fixtures, certainly not what you would expect given the price of the room. Moreover, the furniture was in disrepair, the bathtub was filthy (I had to request cleaning supplies late at night so I could clean it) and there were dead bugs and cobwebs in the stairwell. The entire feeling of the place was that it was cheaply built and poorly maintained. To top it all off, we had no view. So to conclude, there are other hotels I would recommend in the area that are more luxurious and better maintained for a fraction of the price. Unless it’s summer (and you can use the pool), and there is a worthwhile performance to attend, I would pass on Elma.
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Date of stay: March 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
maxinedds wrote a review Jan 2020
Westfield, New Jersey332 contributions115 helpful votes
3.0 of 5 bubbles
The hotel has an amazing collection of Israeli art worth viewing!
The view is lovely as well.
The rooms and suites are ok. The showers flood the bathroom.
The spa was a real disappointment. Not a luxury spa by any standard no amenities what so ever! They expect you to bring you robe from your room, no lockers unless you come from outside the hotel. The changing facilities and everything else is coed. There are 2 showers and 2 toilets where you can change I’d you want privacy. No brushes, combs or readily available towels if you do want to shower after. Considering the price of services are not a bargain you’d think there would be more amenities.
They rushed us out a back entrance after our messages as the spa was closing when we finished. There should be more time after they book their last appointments so people aren’t pushed out.
The breakfasts are good as was the Shabbat dinner.
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KerenA148, Guest Relations Manager at Elma Hotel Arts Complex
Responded Feb 13, 2020
Dear guests, We thank you for your comments on Tripadvisor. We are glad to read that you enjoyed your stay. However, We are sorry to hear that we could not fulfill your expectations. Feedback from our guests is one of the main tools to improve service and to learn about our shortcomings. We share your feedback with our relevant managers so we can be sure to avoid similar situations in the future. Many thanks again for taking the time writing this important review and we hope to be welcoming you back to Elma again soon. Best regards, Elma management
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yechiya B wrote a review Mar 2021
New York City, New York20 contributions10 helpful votes
5.0 of 5 bubbles
Despite several discrepancies between our reservation and the room we got. The hotel staff is beyond friendly and super professional.

May (not sure if I got the spelling right) form guest services went above any expectation to make sure our stay was perfect.

Love the service.
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Date of stay: March 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ofir D wrote a review Sep 2020
1 contribution
2.0 of 5 bubbles
If you’re passionate about art and architecture it’s a beautiful place to visit but as an hotel it’s totally not worth the price!!! (Min 300$ a night) The rooms are small and not well maintained, dirty and dusty. Towels had stamps on them, AC wayyy too noisy, felt like a plane departure and we couldn’t sleep, the sink was blocked, you couldn’t turn off the tv with the remote even if the remote was working. The service is at the level of 2-3 stars hotel, the staff was unqualified, all young individuals with this temporary job. Breakfast was very average given the fact that it considered a luxury hotel. Average pool with dirty toilets, the food we ordered at the pool bar was bad.
Was hard to navigate within the hotel there were no signs anywhere. Bottom line beautiful view and site to visit, forget about the hotel, not worth your money. Shame it has a great potential.
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Date of stay: September 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from DanielG2365SL
Jerusalem, Israel23 contributions20 helpful votes
I'm sorry, but we don't remember. We are always asking for quiet rooms as we also hate noise, but we don't remember anything bad about the hotel. Best wishes.
Answer from Joan L
Jacksonville, Florida21 contributions7 helpful votes
I am not sure. I went there by myself so it was not an issue for me. Email them. They are very helpful.
TzippiW asked a question Sep 2016
Safed, Israel14 contributions3 helpful votes
Need phone number to front desk
Answer from Marc-Henri C
Brussels, Belgium72 contributions24 helpful votes
04 6300111
Sally G asked a question Jul 2016
London, United Kingdom106 contributions46 helpful votes
Are there any rooms with walk-in showers?
Answer from Eran B
Kefar Sava, Israel7 contributions2 helpful votes
Sally, Yes, I stayed there and they do. They have both rooms with tab (minority of the rooms) and walk in shower (most of the rooms). Drop them an email to inquire about the type room with wi showers - reservations-at-elmahotel-co-il (chnage the dashes...) Look also at their website under "rooms & suits" and note the two different types of classic rooms (500 and 600). It's a vey pleasant and relaxing hotel. Inquire also about (music) shows during your stay as some required advance reservation. Eran
Answer from Tbone36
Chicago24 contributions9 helpful votes
Exterior Rooms away from main lobby are quite close together and shaped into a cube array. Imagine cubes stacked on each other. All rooms are a nice bright white. Golf carts available to ferry you back and forth. Rooms in the main area with lobby are all closer together. I don't recall seeing kids there since I was there in business in the middle of the week.
Philip B wrote a tip Aug 2023
Israel4 contributions1 helpful vote
5.0 of 5 bubbles
"Spend more than a day. One day for the artwork and another day just to explore all the secluded and breathtaking spots"
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Ilan_D wrote a tip Aug 2023
New York City, New York8 contributions6 helpful votes
1.0 of 5 bubbles
"Try another hotel"
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thebestplaceishome wrote a tip Aug 2023
Toronto, Canada33 contributions58 helpful votes
5.0 of 5 bubbles
"Ask for room with Sea View"
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marc b wrote a tip Aug 2023
12 contributions
4.0 of 5 bubbles
"Very hot in summer. Walk around nighttime not daytime"
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cruisingfast wrote a tip Jul 2023
New York City, New York4 contributions
1.0 of 5 bubbles
"Nickel-and-dime service mentality"
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Not the right property for you?
There are more places to choose from in the Zichron Yaakov area.
PRICE RANGE
$286 - $459 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Elma Hotel
LOCATION
IsraelHaifa DistrictZichron Yaakov
NUMBER OF ROOMS
95
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ELMA HOTEL ARTS COMPLEX

Frequently Asked Questions about Elma Hotel Arts Complex
Which popular attractions are close to Elma Hotel Arts Complex?
Nearby attractions include Baron's Code Escape Games (0.6 miles), סטודיו "כלים לחיים" קרמיקה וקדרות (0.6 miles), and Tut Neyar - Handmade paper (0.6 miles).
What are some of the property amenities at Elma Hotel Arts Complex?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Elma Hotel Arts Complex?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Elma Hotel Arts Complex?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Elma Hotel Arts Complex?
Yes, free parking is available to guests.
What are some restaurants close to Elma Hotel Arts Complex?
Conveniently located restaurants include Nili, Tishbi Winery Restaraunt, and Mimi Gelato Art.
Are there opportunities to exercise at Elma Hotel Arts Complex?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Elma Hotel Arts Complex?
Yes, dry cleaning and laundry service are offered to guests.
Does Elma Hotel Arts Complex offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Elma Hotel Arts Complex?
The staff speaks multiple languages, including Russian and Hebrew.
Are there any historical sites close to Elma Hotel Arts Complex?
Many travelers enjoy visiting HaMizgaga - Museum of Archaeology and Glass (2.8 miles) and Burge Binyamina (4.6 miles).
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