We stayed here two nights in July 2021. We had booked a, not so good, Airbnb in Hot Springs, SD. So, after several hours of searching for a new place to stay I was so lucky to find The Historic Ice House in Keystone, SD. This was one of the coolest places I have ever stayed. We had our three teenage daughters with us and it was the perfect size. Upon check-in there was a small snafu but they were so quick to fix it that I was blow away by the service. I will always try to book a spot with any of the vacation rentals that Battle Creek have in Keystone! Thank you so much for saving our family trip and giving us wonderful memories!
The place needs to be updated. The beds are very uncomfortable. Stains on the carpet. The bathroom fan doesn't do anything. Shower drain is very slow. Fills up while taking a shower. Every time we received towels, some we still damp. The location is great and the lady in the office is very friendly.
We spent a week at Battle Creek Lodge. It definitely is not the average big name hotel! This cute rustic lodge has charm that doesn’t end! The rooms are nicely and simply decorated with pictures and furniture that fits the rustic look. The queen bed we had was very comfortable. Tammy and Cine are great hosts, treating their guests like family! We immediately felt at home. If you want a more personal touch when staying in Keystone, stay at Battle Creek Lodge. We think you will not be disappointed!
I'm giving this a 5 star review because the proprietors were awesome! Great Location a bit off the main drag of Keystone. When we went to check in, the front desk staff was away, but left us the information for us to enter into our room, this is where the fun and the excellent service started! When we opened the door to our room....oopsie it was not made up from the prior guests. Concerned I called the number left for me in the event there were any Problems. In an instant Tracy and Cine were there to immediately clean the room and were very apologetic. (I don't cast aspersions on the staff that should have cleaned room). But once we got into the room it was very comfortable and appointed to feel like the area. Nothing fancy, but just what was needed. Bed was super comfortable and the TV and Internet (not so great) worked fine. But the real difference maker here was the staff, they were very attentive and went out of their way to ensure that everything was OK (even after I left and felt I left my rain jacket at the Hotel - I did not, but that didn't stop them from immediately responding to my text). I'd definitely stay here again if in the area, unfortunately it was raining the entire time of our stay, so we didn't have the opportunity to enjoy the outdoor area as much as we'd like and since it was the height of travel season, the town was packed...so restaurants were packed as well. This was an excellent choice both for value and service.…
Second time I stayed in the Lodge. Overall a great place to stay. Front office was closed due to an emergency. Commination was great and check in was smooth using the pass code for the room. Room 26 was perfect for two adults. I wouldn't want to stay in this room if more than two adults (One queen bed). Room was clean and location of the room was very quite. AC worked great. Never saw the owners but met them last visit. It seems they do a little upgrading each year. Close to town with no car needed. Overall a great stay and I look forward to my next visit