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Holiday Inn Express Hotel & Suites Keystone

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Holiday Inn Express Hotel & Suites Keystone
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486 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Keystone
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Showing 468: English reviews
Chattanooga, Tennessee
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 16, 2014

Nice location, away from the main drag so it's quiet, but close enough to walk. As other reviewers have noted the lobby has been decorated with a wildlife theme which really makes it nice. The main problem I saw with the hotel is the breakfast area is small, and that's being generous. When we were there people were eating at... More 

Helpful?
1 Thank LarryZeh
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you for taking the time to review our property. The lobby is decorated with wildlife you would find in our area with a bit of a rustic touch. We are located only two blocks from the main boardwalk as well as several of the restaurants in Keystone, so we are pretty centrally located. We do apologize if part of... More 

Ljubljana, Slovenia
Level Contributor
483 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
2 of 5 stars Reviewed August 15, 2014

Staff at the reception ok, hotel old and needs renovation. Had a room with jaccuzi, but it is in the room and water splashes over it if you are not careful. Room also had a smell,.. Location of the hotel is ok, but not more than that. It was not cheap, about 230$ per night, next time I would prefer... More 

Helpful?
Thank Ales11_11
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you for taking the time to review our hotel. We do apologize if your stay with us was not satisfactory. Our Jacuzzi tubs are in the same room as the living space, and yes they can overflow if overfilled. We are constantly updating the hotel each year, and we apologize that you though some aspects were outdated. I have... More 

Northwich, United Kingdom
Level Contributor
58 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed August 12, 2014

Just one night here, though it was just a formula HIX the owner had made some effort to theme the Lobby and give it some atmosphere. our room was at the back it was nice, clean and comfortable. there is just a steep wooded bank to the rear so nothing to see here. The front overlooks the car park and... More 

Helpful?
Thank dindan
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you for reviewing our property. We are centrally located for all the attractions here in the Beautiful Black Hills. Mt. Rushmore is located only 2 1/2 miles away. We are sorry to hear your dissappointment in Crazy Horse. It is a work in progress. We do have city employee parking in front of the hotel, but we have designated... More 

Seneca, South Dakota, United States
Level Contributor
14 reviews
10 hotel reviews
5 of 5 stars Reviewed August 8, 2014

We Stayed here during a family vacation. Everything at the hotel Was very nice. It is Within walking distance of many shops and attractions. Every member of the family had a good time and enjoyed their stay.

Helpful?
Thank Kristi G
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

We thank you so much for the review. We were excited to hear that everyone in the family had a wonderful time while staying with us. We are conveniently located two blocks away from the main boardwalk, and only 2 1/2 miles from Mt. Rushmore. We appreciate your time and we hope to see you and your family again in... More 

Honolulu, HI
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed August 8, 2014

We stayed at the Holiday Inn (Keystone) in July. It was a very comfortable stay. The staff was very helpful and friendly. Our room was pretty roomy, more than enough room for 3 and quiet too. It had a larger than usual refrigerator for a hotel (not the small square one) and a microwave. The bathroom was clean. Overall a... More 

Helpful?
1 Thank Tylersmommy
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Our staff at the Holiday Inn Express and Suites Mt. Rushmore were delighted to hear that your family had a great stay with us. Our friendly staff, clean rooms, and a great breakfast are things our staff takes pride in hearing about after a guests stay. We do hope that you and your family will come back and see us... More 

Austin, Texas
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed August 6, 2014

It was a lot of money for being just ok. Staff was ok. Room was ok. I will say however that breakfast was good and parking was easy. Walking to nearby restaurants was not as easy as it looked and we didn't find anything good in close proximity. Wifi was spotty.

Helpful?
Thank austin94ag
CZeimet, Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you very much for taking the time to review our hotel. We apologize for the overall dissatisfaction of your stay.We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. We were happy to hear that you did enjoy our hot complimentary breakfast, and you found the... More 

Little River, South Carolina
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed August 2, 2014

Great hotel, great location, great staff. There are many less expensive places to stay. We thought maybe we should have tried to save a few dollars but after speaking to others about their rooms at less expensive hotels, we made the right choice. The breakfast had plenty of choices, there were omelets, bacon, sausage, sausage gravy, biscuits, every kind of... More 

Helpful?
1 Thank L K
Duluth, Georgia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 31, 2014

Rooms are large, and amenities are free WIFI and a laundry room for your use is near the front desk and there is a indoor pool. Staff were very helpful. Hotel is short walk to restaurants and bars. Area is clean around hotel and has a large western theme lobby.

Helpful?
2 Thank Cheryl L
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

We were very pleased that you enjoyed your recent stay with us. We are only a short walk to the main boardwalk area, and have several restaurants within walking distance of the hotel. The staff is always courteous and friendly, and ready to answer all guest questions. We thank you for taking the time to write a review for our... More 

San Diego, California
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 31, 2014

After staying with family for many days, this was our one night to regroup as a family. The kids needed a swim after being in the car and we all needed sleep. After reading reviews we chose this property and were not disappointed. Front desk was friendly, hotel was very clean and the pool was very nice. We were concerned... More 

Helpful?
1 Thank Ladycorcoran
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

We were happy to hear that you had a great stay with us recently. Our staff was pleased that you enjoyed the pool, the hotel was clean and staff was friendly. We were also happy to hear that you got a good nights rest, and the elevator wasn't an issue for you. The breakfast area does get very busy in... More 

Blair, Nebraska
Level Contributor
11 reviews
5 of 5 stars Reviewed July 28, 2014 via mobile

The king bedroom with queen pull out was a nice clean room! Breakfast was good but the eggs were like rubber. If you like carbs that was all good. The pullout bed was a little uncomfortable because you could feel bars underneath. Very pleased with our stay. Would recommend it and stay there again!

Helpful?
Thank salukonis
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Keystone is located at the base of Mt. Rushmore in the bustling historic town of Keystone, SD and central to all family-approved attractions. Just minutes from Mt. Rushmore, Crazy Horse and Custer State Park. The Holiday Inn Express Hotel & Suites Keystone is a new, deluxe hotel architecturally designed after the magnificent look of Mt. Rushmore. Come and enjoy our Great Room as you relax around our 3-sided fireplace featuring a Western/Native American flair. The hotel features include free local phone calls, high-speed internet access, business center, and a large pool and hot tub.Enjoy a unique breakfast experience at our new continental deluxe Express Start Breakfast Bar served every morning featuring biscuits & gravy, bacon & eggs, the world's best tasting cinnamon roll, and much more. Visit Keystone, SD and stay smart at the Holiday Inn Express Hotel & Suites Keystone. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Keystone

Address: 321 Swanzey St, P.O. Box 430, Keystone, SD 57751
Location: United States > South Dakota > Keystone
Price Range: $94 - $488 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Keystone 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Keystone
Holiday Inn Express Keystone
Holiday Inn Keystone
Keystone Holiday Inn
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