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Holiday Inn Express Hotel & Suites Keystone

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Holiday Inn Express Hotel & Suites Keystone
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484 Reviews from our TripAdvisor Community

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Showing 467: English reviews
Corona California
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Keystone itself is s very small town with not much to do. But it's all about location! It is the hub for all of the great monuments parks and legendary towns. My. Rushmore is only 5 minutes away, Crazy Horse 15 minutes. Deadwood , my favorite ... About 45 minutes. Sturges ( although nothing there) bike week was over about... More 

Helpful?
Thank wildnsoft
Level Contributor
57 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel was so nice. It is located in the town of Keystone which has a few restaurants and many small shops. The hotel is a three minute walk from the main road. The lobby of the hotel was beautiful- decorated very rustic to suit the location. There is coffee available in the lobby (not sure if all night, but... More 

Helpful?
Thank Luv2travel1981
CZeimet, Front Office Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you for choosing our hotel and taking the time to place a review of your recent stay with us! It's great to hear that you enjoyed your overall stay with us and that our hotel and staff met your expectations! We hope you had a great time visiting Keystone and Mt. Rushmore. We welcome you back in the future! More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

We have stayed in a handful of Holiday Inn Express hotels over the years, Keystone SD location is over the top! Very nice and the style fits the area perfectly. Our room was the perfect temperature, nice and tidy neat. The handicap accessible bathroom was perfect for my wife who is in a chair. The location is just minutes away... More 

Helpful?
Thank A TripAdvisor Member
CZeimet, Front Office Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you so much for choosing our hotel and taking the time to place a review of your recent stay with us! We are so happy to hear that you enjoyed staying at our hotel and that it was accommodating during your trip to Keystone and Mt. Rushmore! We hope you were able to see all the sights you wanted... More 

Oberlin, Louisiana
Level Contributor
96 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We enjoyed our 2 nights here so much. We were walking distance to the board walk where there are many places to eat and shop. Our beds were very comfortable, our room stayed cold and clean, and it was quiet when sleeping. We also enjoyed the indoor pool and hot tub. Breakfast was great and the coffee was the best... More 

Helpful?
Thank Erica C
CZeimet, Front Office Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you very much for choosing our hotel and taking the time to place a review of your recent stay with us! We are very happy to hear that you enjoyed your trip to the Black Hills and that our hotel was accommodating throughout your visit! That's great you were able to do some site seeing and enjoyed yourselves! We... More 

Adelaide, Australia
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We arrived late at night and only stayed for the night but we wish we'd stayed longer. The staff were lovely & we really enjoyed the decor of the lobby, especially the taxidermy. The room was clean, spacious and provided everything we needed. The breakfast was great as well, hopefully we'll be back for another stay.

Helpful?
Thank 8081louise
CZeimet, Front Office Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you so much for choosing our hotel and taking the time to place a review of your recent stay with us! We're really glad to hear that you enjoyed your stay at our hotel and that it met your expectations! We hope you had a great time visiting Keystone and hopefully we will see you again in the future! More 

Level Contributor
8 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 weeks ago

Worst experience at a hotel EVER. I came in the evening after 12 hours of travelling, but was really looking forward to my stay as this hotel had looked great online. I checked in fine, the guy at the front desk was kind - but when I got to my room on the second floor it was messy - beds... More 

Helpful?
Thank Erika H
CZeimet, Front Office Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you very much for choosing our hotel and taking the time to place a review of your experience staying at our hotel. I am sincerely sorry that you experienced difficulty with your room and the WiFi password, and that our staff offered no comfort during the situation. If a mistake occurs we believe it should never be blamed on... More 

Lexington, North Carolina, United States
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

My family and I stayed here because it was convienent to Mt Rushmore (2.5 mi) and Crazy Horse (17 mi). This hotel is just around the corner from downtown Keystone, which is a very short walk. The hotel was very clean, the desk clerks were very friendly and helpful. The breakfast bar was very good, lots of different foods to... More 

Helpful?
Thank Gail M
Topeka, Kansas
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here one night on our way home so that we could go to Mt. Rushmore. It did not meet my usual expectations for an HI Express and was extremely overpriced. The parking lot is small and is only on the sides of the hotel. There is parallel parking in front of the hotel. The front desk and breakfast... More 

Helpful?
Thank Lori W
CZeimet, Front Office Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you for taking the time to place a review of your recent stay with us. We apologize that our hotel was not up to your standards. We hope you enjoyed your overall visit to Keystone and were able to see and enjoy all the sites you wanted to. We hope you had safe travels throughout your vacation and hope... More 

San Francisco, California
Level Contributor
102 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I would recommend this hotel. It is convenient to Mt. Rushmore, smack in the middle of the town surrounding it, clean, seems newly renovated, friendly staff, and free breakfast (as with other HIE). You can't go wrong with this hotel while visiting the Black Hills area. Easy to find and convenient.

Helpful?
Thank NickChicago
CZeimet, Front Office Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you so much for choosing our hotel and taking the time to place a review of your recent stay with us! We truly appreciate all the feedback so we are able to tell what our guests are enjoying and what we can improve on! We are really happy to hear that our location was convenient for the sites you... More 

A TripAdvisor Member
1 of 5 stars Reviewed 3 weeks ago via mobile

We could not use either. We told the lady at the front desk, blah, excuses. I guess it was our imagination. The night guy at the front desk was nice and helpful. Overall, they must be overrun tourist. No, we would not cone back.

Helpful?
Thank A TripAdvisor Member
CZeimet, Front Office Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you for choosing our hotel and taking the time to place a review of your recent stay with us. We are extremely sorry that you experienced problems with our pool and hot tub. We do everything we can to adjust the temperatures in a timely fashion, and hopefully you were able to enjoy our facilities during your stay. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Keystone is located at the base of Mt. Rushmore in the bustling historic town of Keystone, SD and central to all family-approved attractions. Just minutes from Mt. Rushmore, Crazy Horse and Custer State Park. The Holiday Inn Express Hotel & Suites Keystone is a new, deluxe hotel architecturally designed after the magnificent look of Mt. Rushmore. Come and enjoy our Great Room as you relax around our 3-sided fireplace featuring a Western/Native American flair. The hotel features include free local phone calls, high-speed internet access, business center, and a large pool and hot tub.Enjoy a unique breakfast experience at our new continental deluxe Express Start Breakfast Bar served every morning featuring biscuits & gravy, bacon & eggs, the world's best tasting cinnamon roll, and much more. Visit Keystone, SD and stay smart at the Holiday Inn Express Hotel & Suites Keystone. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Keystone

Address: 321 Swanzey St, P.O. Box 430, Keystone, SD 57751
Location: United States > South Dakota > Keystone
Price Range: $94 - $488 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Keystone 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Keystone
Holiday Inn Express Keystone
Holiday Inn Keystone
Keystone Holiday Inn
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