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Holiday Inn Express Hotel & Suites Keystone

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Holiday Inn Express Hotel & Suites Keystone
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521 Reviews from our TripAdvisor Community

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Showing 502: English reviews
Saint Louis, Missouri
Level Contributor
429 reviews
159 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 2 days ago NEW

It's great to stay with a familiar brand and still be pleasantly surprised with more. Parking is close and plentiful (thank you, front desk staff, for letting me know not to park in the "employees only" spots), the lobby very attractive with game and décor that reflected the area, a room that was spotless with high ceilings and everything you... More 

Thank EnjoyTravelAlways
Level Contributor
21 reviews
6 hotel reviews
Reviewed 3 days ago NEW via mobile

This Holiday Inn was pretty nice, It is very close like (10 minutes or less) to Mt. Rushmore. The parking situation isn't that great but the little downtown mountain town stuff is all walking distance. Not alot of competition, but good for the price!

Thank Robert A
Boynton Beach, Florida
Level Contributor
381 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 267 helpful votes
Reviewed 4 days ago NEW

The hotel was perfect for our purposes. It was conveniently located only a couple of miles from the iconic Mount Rushmore, was reasonably priced, and was one of the only (if not the only) hotel still open. All of the other hotels were shut down for the winter season. The lobby was cozy. It had a western mountaineer charm complete... More 

Thank Lenore R
CZeimet, Front Office Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again! More 

Wichita, Kansas
Level Contributor
57 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 5 days ago NEW

One of the nicest Holiday Inn Express hotels I have stayed at. Less than $100 a night when we traveled there as well. Great breakfast. Neat small water park for kiddos. I traveled on business so I did not partake in neat kid pool stuff. Good shower height, water pressure, quiet room, nice bed/pillows, friendly staff, large dining area, really... More 

Thank FoodNerd4life
Sioux Falls, South Dakota
Level Contributor
6 reviews
Reviewed 6 days ago NEW

Well at check in, I expected to get the option between a property gift or points.. didn't happen. Not a big deal, but then I wasnt even greeted as a gold elite member. Okay not a big deal. We got to our room and I noticed a couple strands of hair on the sheets...no big deal I pulled them off.... More 

Thank Angela L
CZeimet, Front Office Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you for choosing our hotel and taking the time to place a review of your stay with us. Please accept my sincerest apology that your experience did not meet your expectations and that we did not provide and excellent stay for you, as this is not at all the experience we want any guest to have. We will definitely... More 

Eagan, Minnesota
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

I'm not sure how this place is during summer, I went with my kids and a bunch of relatives , and let me tell you something ... this place is great !! Good prices , excellent beds , super clean, the breakfast is way good , the decor is nice, the swimming pool was good and the service is awesome... More 

Thank jefe2016
CZeimet, Front Office Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you very much for choosing out hotel and taking the time to place a review of your stay with us! It's great to hear that you and your family enjoyed your stay at our hotel and your visit to Keystone! We are already looking forward to your next visit! More 

Louisville, KY
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 weeks ago

This was a typical Holiday Inn Express, in that it was very comfortable and we enjoyed our room and slept well. However, I just have two suggestions for management: a) The wifi was fairly slow, and perhaps it should be looked at. It is frustrating to have to wait for websites to load. This system could probably be updated. b)... More 

Thank ckpLouisvilleKY
Bad Homburg, Germany
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago

I had to postpone my visit to Mt. Rushmore and could not stay in Custer (shut down for winter), so I booked this hotel. Which was more convenient, cause it is only 2 Miles from the attraction that you need to see :-) The ambience of the lobby and front desk was different and not modern - but the rooms... More 

Thank Shadia1071
Medaryville, Indiana
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 weeks ago via mobile

We were really astonished to see that this entire town shuts down for winter. This place was open plus one restaurant & a motel down the street. The room was nice, pool & sauna were warm, lobby was beautiful.

Thank AramentaF
Westminster, Colorado
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 29, 2016

I came in the off season, literally it is a ghost town with only a couple of hotels and resturants open. This is the time to go to Mt Rushmore! So pretty and no people except for the family of screamers that had the room next to me. The hotel is new this year and typical of Holiday in Express... More 

Thank Michael G
CZeimet, Front Office Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you very much for staying at our hotel and taking the time to share your experience, we truly appreciate the feedback. I am very sorry that you experienced issues with the level of noise around your room. Our front desk staff is trained to help guests with situations like this and we encourage you to talk with us about... More 

Questions? Get answers from hotel staff and past guests. Ask a question

159 photos of this hotel

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Room/Suite (25)
Bathroom (6)
Hotel & Grounds (30)
Pool/Beach Area (5)
Dining (3)
Family/Play Areas (1)
View from Room (1)
Other (58)

Management photos: Courtesy of the property manager

All Management Photos (30)
Hotel & Grounds (12)
Room/Suite (9)
Dining (2)
Pool/Beach Area (1)
Bathroom (1)
Business Center/Function Rooms (2)
Other (3)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Keystone is located at the base of Mt. Rushmore in the bustling historic town of Keystone, SD and central to all family-approved attractions. Just minutes from Mt. Rushmore, Crazy Horse and Custer State Park. The Holiday Inn Express Hotel & Suites Keystone is a new, deluxe hotel architecturally designed after the magnificent look of Mt. Rushmore. Come and enjoy our Great Room as you relax around our 3-sided fireplace featuring a Western/Native American flair. The hotel features include free local phone calls, high-speed internet access, business center, and a large pool and hot tub.Enjoy a unique breakfast experience at our new continental deluxe Express Start Breakfast Bar served every morning featuring biscuits & gravy, bacon & eggs, the world's best tasting cinnamon roll, and much more. Visit Keystone, SD and stay smart at the Holiday Inn Express Hotel & Suites Keystone. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Keystone

Address: 321 Swanzey St, P.O. Box 430, Keystone, SD 57751
Location: United States > South Dakota > Keystone
Price Range: $58 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Keystone 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Keystone
Holiday Inn Express Keystone
Holiday Inn Keystone
Keystone Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel & Suites Keystone staff and other travelers.
3 questions
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Tecumseh, Michigan
5 months ago
Commerce, Texas, United States

See all questions (3)

Questions? Get answers from Holiday Inn Express Hotel & Suites Keystone staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I don't think there is a bad location when you are there off-season. Sleepy town!”
 of 5 bubbles EnjoyTravelAlways, 2 days ago | Read review
“no recommendation - my room on the 2nd floor was quiet - but so was the town”
  • view from entrance
  • twin bed room
  • TV, fridge, microwave
  • small sink
  • built in tub
 of 5 bubbles Shadia1071, 2 weeks ago | Read review
“get a room that only shares one wall with another guest room! Lousy sound deadening between rooms.”
 of 5 bubbles Mgiffy, Oct 29, 2016 | Read review
“Good location”
 of 5 bubbles MariaD365, Sep 28, 2016 | Read review
“I don't know about all of the rooms, just that our room was quiet”
 of 5 bubbles Cricket2825, Sep 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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