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Holiday Inn Express Hotel & Suites Keystone

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Holiday Inn Express Hotel & Suites Keystone
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526 Reviews from our TripAdvisor Community

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Showing 506: English reviews
Duluth, Minnesota
Reviewed 1 week ago NEWvia mobile

Pleasant hotel stay. Right in town, about ten minutes from Mount Rushmore. Room was cheap but spacious, clean and comfy. Delicious breakfast with Chobani yogurt and super soft cinnamon rolls. Friendly staff also

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Helpful?
Thank Nicole D
CZeimet, Front Office Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you so much for choosing our hotel and for taking the time to review your stay with us! We truly appreciate the positive feedback so we can continue to improve our hotel! We hope you were able to enjoy your visit to Keystone and see all the sites you came to see. Thank you again for the review, we...

Reviewed 2 weeks ago via mobile

Very nice hotel we got to park our car in underground parking.we got the Room then we went too Mount Rushmore we really enjoyed that. Then we went and had Pizza. The rooms were very nice and everyone there was very nice we really enjoyed our stay. The Rooms were very cleaned

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Helpful?
Thank Deanna C
CZeimet, Front Office Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you very much for choosing our hotel and for taking the time to place a review of your stay with us! We are very happy to hear that you enjoyed your visit to Keystone and Mt. Rushmore and that our hotel and staff were accommodating for this visit! We hope you had safe travels and good weather throughout your...

Reviewed December 14, 2016 via mobile

The lobby is out of a decorator's magazine, beautifully rustic & festive holiday decorations! Beautiful! If you are looking for a quiet out of the way place to stay this is it! Rooms are large and comfortable but I wouldn't say the beds are queen. I had to wait a bit for service, I don't know where the help came...

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Helpful?
Thank Mj C
CZeimet, Front Office Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you very much for choosing our hotel and taking the time to place a review of your recent stay with us, we truly appreciate the feedback! Thank you for the compliment on our lobby decor! We really want to make our guests feel at home and be able to enjoy the beauty that the Black Hills gives us! We...

Reviewed December 6, 2016

Stayed here for a night on Day 3 of our road trip from Wisconsin on Nov. 22nd. We didn't have any reservations, so we just pointed and picked this and were not disappointed. The room was very inexpensive being that its is off season. The town was like a Ghost town. But the location in proximity to Mt. Rushmore is...

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Helpful?
1Thank jrbork74
CZeimet, Front Office Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you very much for choosing our hotel and taking the time to place a review of your stay with us! Our entire staff truly values a positive guest experience so we love to hear positive feedback! We are really happy that you were able to enjoy our small town, and have it pretty much to yourselves as it is...

Saint Louis, Missouri
Reviewed December 2, 2016

It's great to stay with a familiar brand and still be pleasantly surprised with more. Parking is close and plentiful (thank you, front desk staff, for letting me know not to park in the "employees only" spots), the lobby very attractive with game and décor that reflected the area, a room that was spotless with high ceilings and everything you...

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Helpful?
Thank EnjoyTravelAlways
CZeimet, Front Office Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you so much for choosing our hotel and taking the time to place a review of your recent stay with us! Our entire staff highly values a positive guest experience for all of our guests, so to get this feedback truly means a lot to us! We're glad that you enjoyed our hotel and town during the off-season; it's...

Reviewed December 1, 2016 via mobile

This Holiday Inn was pretty nice, It is very close like (10 minutes or less) to Mt. Rushmore. The parking situation isn't that great but the little downtown mountain town stuff is all walking distance. Not alot of competition, but good for the price!

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Helpful?
Thank Robert A
CZeimet, Front Office Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you very much for choosing our hotel and taking the time to place a review of your stay! We're glad that our hotel was accommodating to you and your visit to Mt. Rushmore! We do offer free parking on either end of our building, as well as the front parallel spots against our building. You will see a lot...

Boynton Beach, Florida
Reviewed November 30, 2016

The hotel was perfect for our purposes. It was conveniently located only a couple of miles from the iconic Mount Rushmore, was reasonably priced, and was one of the only (if not the only) hotel still open. All of the other hotels were shut down for the winter season. The lobby was cozy. It had a western mountaineer charm complete...

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Helpful?
Thank Lenore R
CZeimet, Front Office Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again!

Wichita, Kansas
Reviewed November 29, 2016

One of the nicest Holiday Inn Express hotels I have stayed at. Less than $100 a night when we traveled there as well. Great breakfast. Neat small water park for kiddos. I traveled on business so I did not partake in neat kid pool stuff. Good shower height, water pressure, quiet room, nice bed/pillows, friendly staff, large dining area, really...

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Thank FoodNerd4life
Sioux Falls, South Dakota
Reviewed November 28, 2016

Well at check in, I expected to get the option between a property gift or points.. didn't happen. Not a big deal, but then I wasnt even greeted as a gold elite member. Okay not a big deal. We got to our room and I noticed a couple strands of hair on the sheets...no big deal I pulled them off....

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Helpful?
Thank Angela L
CZeimet, Front Office Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you for choosing our hotel and taking the time to place a review of your stay with us. Please accept my sincerest apology that your experience did not meet your expectations and that we did not provide and excellent stay for you, as this is not at all the experience we want any guest to have. We will definitely...

Eagan, Minnesota
Reviewed November 24, 2016 via mobile

I'm not sure how this place is during summer, I went with my kids and a bunch of relatives , and let me tell you something ... this place is great !! Good prices , excellent beds , super clean, the breakfast is way good , the decor is nice, the swimming pool was good and the service is awesome...

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Thank jefe2016
CZeimet, Front Office Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you very much for choosing out hotel and taking the time to place a review of your stay with us! It's great to hear that you and your family enjoyed your stay at our hotel and your visit to Keystone! We are already looking forward to your next visit!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Keystone is located at the base of Mt. Rushmore in the bustling historic town of Keystone, SD and central to all family-approved attractions. Just minutes from Mt. Rushmore, Crazy Horse and Custer State Park. The Holiday Inn Express Hotel & Suites Keystone is a new, deluxe hotel architecturally designed after the magnificent look of Mt. Rushmore. Come and enjoy our Great Room as you relax around our 3-sided fireplace featuring a Western/Native American flair. The hotel features include free local phone calls, high-speed internet access, business center, and a large pool and hot tub.Enjoy a unique breakfast experience at our new continental deluxe Express Start Breakfast Bar served every morning featuring biscuits & gravy, bacon & eggs, the world's best tasting cinnamon roll, and much more. Visit Keystone, SD and stay smart at the Holiday Inn Express Hotel & Suites Keystone. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Keystone

Address: 321 Swanzey St, P.O. Box 430, Keystone, SD 57751
Location: United States > South Dakota > Keystone
Price Range: $72 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Keystone 2.5*
Number of rooms: 61
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Also Known As:
Holiday Inn Express Hotel And Suites Keystone
Holiday Inn Express Keystone
Holiday Inn Keystone
Keystone Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel & Suites Keystone staff and other travelers.
3 questions
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Tecumseh, Michigan
6 months ago
Commerce, Texas, United States

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Questions? Get answers from Holiday Inn Express Hotel & Suites Keystone staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I don't think there is a bad location when you are there off-season. Sleepy town!”
 of 5 bubbles EnjoyTravelAlways, Dec 2, 2016 | Read review
“no recommendation - my room on the 2nd floor was quiet - but so was the town”
  • view from entrance
  • twin bed room
  • TV, fridge, microwave
  • small sink
  • built in tub
 of 5 bubbles Shadia1071, Nov 17, 2016 | Read review
“get a room that only shares one wall with another guest room! Lousy sound deadening between rooms.”
 of 5 bubbles Mgiffy, Oct 29, 2016 | Read review
“Good location”
 of 5 bubbles MariaD365, Sep 28, 2016 | Read review
“I don't know about all of the rooms, just that our room was quiet”
 of 5 bubbles Cricket2825, Sep 22, 2016 | Read review
5 of 5
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