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The Moat House

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The Moat House
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605 Reviews from our TripAdvisor Community

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Showing 603: English reviews
1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

We ate from the tasting menu, food was absolutely amazing! Wine waiter recommended a great wine which really complimented the exquisite food! Service was fantastic as always, you can certainly see the kitchen uses modern techniques. We have tried most of the Michelin restaurants in Birmingham and this restaurant is just as good.

Helpful?
Thank Millie D
Birmingham
1 review
5 of 5 stars Reviewed 1 week ago

We only stayed for one night and dined in the Orangery restaurant. It was absolutely wonderful, the staff were so efficient and pleasant and made our dinner a superb experience. Our room was excellent and clean with every facility you would expect from a four star hotel. Breakfast was to die for, loved every minute and wouldn't hesitate to recommend... More 

Review collected in partnership with this hotel

Helpful?
Thank Graham C
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed for 2 nights. Comfortable rooms. Lovely quiet location. Only negative was slow checkout and was there a lift. Suitcase was heavy ! Food was fabulous ! Would go there again just for dinner. Great service in the pub too.

Helpful?
Thank Helen C
San José, Costa Rica
2 reviews
5 of 5 stars Reviewed 1 week ago

Beautiful countryside location, construction with a hint of old English arquitectura as well as modern. Excellent room accommodations, nice restaurant environment, excelent food, and friendly service. Found Stecie at the reception desk very efficient and helpful.

Review collected in partnership with this hotel

Helpful?
Thank ananas_72
ChrisLStaffs, Owner at The Moat House, responded to this review

Thank you for your kind comments regarding your recent visit to The Moat House. I have passed your comments on to Stacie our receptionist and we hope to welcome you back very soon. More 

North Yorkshire, United Kingdom
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

A superb place to visit with gorgeous gardens and lakes. I arrived late at about 11.30pm and was a little surprised to find reception empty and a note to request that any gusts should ring this number for attention. I do expect this in a small hotel establishment but not in a large 4 star hotel. The room was spacious... More 

Helpful?
Thank Paul E
ChrisLStaffs, Owner at The Moat House, responded to this review

Thank you for your recent review regarding your stay at The Moat House. Our reception desk is manned until 10.00 pm when the desk is looked after by our night porter team. They have the task of setting up conference and function rooms during the evening for the next day and if not at the desk leave a sign with... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The best afternoon tea I've ever had. The whole experience was relaxing and in beautiful surroundings. The staff were welcoming, friendly and extremely professional and efficient. The food was of very high quality and I particularly enjoyed being talked through a range of teas both loose and fruit infused that were available. An absolutely lovely afternoon and worth every penny.

Helpful?
Thank Ruth R
ChrisLStaffs, Owner at The Moat House, responded to this review

Thank you for your recent review regarding your afternoon tea experience at the Moat House. I am pleased that you enjoyed your time with us and hope that you will not leave it too long until you return. More 

Cambridge, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The hotel was badged to me by the cab driver as the best in Stafford......that doesn't say a lot for the rest. My room smelt musty, didn't have aircon and was dated and a little shabby - annoyingly this hotel is right next to the motorway and as such having the window open isn't an option due to noise. In... More 

Helpful?
Thank AdMep
ChrisLStaffs, Owner at The Moat House, responded to this review

Thank you for your comments regarding your recent stay at The Moat House. It appears that from start to finish you were unimpressed with our offering. You may have been in a bedroom that is due to be refurbished in the new year - I am sorry about this. I have taken note of your comments regarding our staff and... More 

Cannock
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a works Christmas function last year and I must say considering the amount of people they catered for, the food was outstanding. Everyone had a great time and no complaints from anyone, which makes a change considering we were a big party. Would highly recommend the venue and the food. Staff were great too!

Helpful?
Thank BeckyCannock
ChrisLStaffs, Owner at The Moat House, responded to this review

Thank you for your comments regarding your christmas party booking last year. If you want to come back dates are filling fast for this year! Hopefully you may decide to visit us before Christmas. More 

Munich, Germany
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Once again our thanks to the Team of Chefs, Kitchen staff and Service Staff for a wonderful meal and evening. The food lived upto expectations and complimented by an attentive, polite, and efficient team of service staff. Well done. Just two slight critisms regarding the evening: 1) The Strawberry Sorbet was a little too sweet for the course. 2) Some... More 

Helpful?
Thank George M
ChrisLStaffs, Owner at The Moat House, responded to this review

Thank you for your recent review regarding your dining experience at The Moat House. I am pleased to hear that you enjoyed your meal with us and have passed your comments on to Chef regarding the sweetness of the sorbet. We continually upgrade all our public areas and it can be a little like painting the fourth bridge once we... More 

Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We visited for our 30th wedding anniversary and were not disappointed. The service was very attentive and timely. The food was cooked well and presented well and did not disappoint. We will definitely be going again the next time we have a special occasion event.

Helpful?
Thank Beverley H
ChrisLStaffs, Owner at The Moat House, responded to this review

Thank you for your lovely comments. Hope to see you again very soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Free Breakfast
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
The Moat House Staffordshire, an independent, family run hotel with four coveted AA stars....a unique and very special place. The luxury Moat House Hotel boasts a canal side location in the picturesque village of Acton Trussell. It extends a warm family welcome which guarantees industry leading professionalism and service. Whether your need is for accommodation, fine dining, a wedding venue or the best in corporate hospitality, our beautiful, historical buildings provide the perfect solution. Close to junction 13 of the M6 and within a short drive of Stafford, The Moat House combines a taste of history with leading-edge facilities and unrivaled service. ... more   less 

Additional Information about The Moat House

Address: Lower Penkridge Road, Acton Trussell, Stafford ST17 0RJ, England
Location: United Kingdom > England > Staffordshire > Stafford > Acton Trussell
Price Range: $169 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Moat House 4*
Number of rooms: 41
Reservation Options:
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Also Known As:
The Moat House Acton Trussell Hotel Acton Trussell
Moat Hotel Acton Trussell
The Moat House Acton Trussell, UK - Staffordshire
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