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    The Madison Hotel

    1 Convent Rd, Morristown, NJ 07960-6922
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    12/3/2017 12/4/2017
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     3 people are viewing this hotel
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    Traveler (188)
    Room & Suite (184)
    Dining (54)
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    Overview
    • Excellent60%
    • Very good27%
    • Average10%
    • Poor2%
    • Terrible1%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    3.5 Star Hotel
    All hotel details
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (836)
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    331 - 335 of 818 reviews

    Reviewed March 23, 2015

    Christine was SO helpful! I needed to book a cab last minute for a very early flight the next morning and she took care of it with a smile. She had to call multiple cab companies and found someone who was on-time the next morning...More

    Thank Jennifer K
    Response from ScottMcArthurGM, General Manager at The Madison HotelResponded March 26, 2015

    Thank you for staying with us and for taking the time to post comments about your stay on Trip Advisor. I will be sure to share your comments with Christine and I know she will be thrilled. Christine is one of many outstanding team members...More

    Reviewed March 16, 2015

    Stayed from the 6th March until the 14th March, my daughter got married on the 11th March and had her reception at Rods in a private room, the food was very good and our server could not be faulted. We had a junior King suite,...More

    Thank asheyWhitstable
    Response from ScottMcArthurGM, General Manager at The Madison HotelResponded March 20, 2015

    Congratulations on your daughters wedding. We are thrilled that you allowed us all to be part of your families very special moment. We really enjoy reading reviews from guests that stay with us for a long time since in the 8 nights you stayed with...More

    Reviewed March 12, 2015

    I just want to share with everyone that I use the Madison regularly for business and sometimes personal. I held a meeting there last week and I have to tell you that the staff (from Hotel Manager right on down) is most accomodating, friendly as...More

    Thank BaLawry
    Response from ScottMcArthurGM, General Manager at The Madison HotelResponded March 20, 2015

    It truly is our pleasure to be there for you both professionally and personally and we look forward to being there for you in the future. Thank you for being loyal to us and recommending us to others. Scott McArthur General Manager

    Reviewed March 10, 2015

    The catering management and staff are very professional and excellent at providing outstanding service and support for our events. We will return there soon for future meetings and receptions and know that we'll be well taken care of and our guests will enjoy a well...More

    Thank Diane M
    Response from ScottMcArthurGM, General Manager at The Madison HotelResponded March 16, 2015

    Thank you for holding your event at the Madison Hotel and for commenting about it on Trip Advisor. We appreciate your business and are happy to hear you will return again. Scott McArthur General Manager

    Reviewed March 10, 2015 via mobile

    Nice hotel for a getaway with the wife there are two restaurants a upscale steakhouse that is good not great but good there is also a pub style place but we did not eat there overall nice place to getaway for the night it's also...More

    Thank chris m
    Response from ScottMcArthurGM, General Manager at The Madison HotelResponded March 16, 2015

    Thank you for staying with us and for taking the time to post comments about your stay on Trip Advisor. We truly appreciate it and hope you will stay with us again whenever you need another get away. Scott McArthur General Manager

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Center with Internet Access
    • Shuttle Bus Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • $139 - $343 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Morristown
    • #1 Family Hotel in Morristown
    • #1 Romantic Hotel in Morristown
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 186
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Travelocity, TripOnline SA, Orbitz, Hotwire, Cancelon and getaroom.com so you can book your The Madison Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New Jersey >
    • Morris County >
    • Morristown
    • Also Known As
    • Madison Hotel Morristown
    Add Photo Photos
    Traveler (188)
    Room & Suite (184)
    Dining (54)
    Pool & Beach (22)
    Hotel & Grounds (185)
    Bathroom (12)
    Business Center & Event Rooms (8)
    Nearby
    Sponsored by:
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    398 reviews
    1.16 miles away
     
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    1,001 reviews
    2.44 miles away
     
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    1.50 miles away
     
    Nearby Restaurants
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    .03 miles away
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    Friendly's
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    .93 miles away
    GK's Red Dog Tavern
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    .03 miles away
    Nearby Attractions
    Shakespeare Theatre of New Jersey
    43 reviews
    1.50 miles away
    Museum of Early Trades & Crafts
    19 reviews
    1.97 miles away
    Morristown National Historical Park, Washington Headquarters and Museum
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    1.79 miles away
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    21 reviews
    2.03 miles away
    Ask a question
    Questions & Answers
    jakedeels
    Question for the GM Scott McArthur, do you really think your pathetically condescending responses to any/all postings or reviews of bad experiences at the hotel have any chance in bringing business back or even attracting new guests? Although I'm sure you're already chomping at the bit to write one of what you would consider as a one-up, take that sort of response, but for your advice from a person who was seeking a hotel, consider this - Your responses to the negative reviews are what fuel mine and many other guests' decisions on whether to book with you or not. I've not stayed in Morristown before, but I will be in December. I will be booking at another hotel ONLY because of your smart mouth to people who are attempting to offer feedback for improvement for the hotel, not YOUR personal business. The sharp tongued feedback you're posting turns it into some sort of online D measuring where you're very unprofessional and hiding behind other positive instead of trying to become even better by learning from the bad ones. For me, you're either very green in the industry and haven't yet mastered the whole 'learn from it and get better' or you're well too seasoned and no longer care to put the work in to be better. Again, I don't care which one it is because I'm going to stay somewhere else to be certain I dont have to find out. Good luck to your staff and your future. Let's HOPE nobody else thinks like I do and that all of the good reviews continue to outweigh the bad ones. The public shaming of bad experience reviews seems to be working so far.
    September 16, 2017|
    AnswerShow all 5 answers
    Response from ScottDMcArthur | Property representative |
    Feel free to call me about your concerns, 862-345-5500. I am fairly certain this is not the proper forum. I am not even sure how to respond other then saying you really ought to get to know me, I am sure we would get along... More
    0
    Votes
    Judy W
    March 22, 2017|
    Answer
    Response from ScottDMcArthur | Property representative |
    No, we are not. Scott McArthur General Manager
    0
    Votes
    kenatofc
    March 1, 2017|
    AnswerShow all 7 answers
    Response from JoeHLexington | Reviewed this property |
    Question should be directed to hotel staff. I suggest a phone call.
    1
    Vote
    Room Tips
    "we stayed in a corner unit on the fourth floor with two large window exposures. Very bright and airy with..."
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    "Some of the rooms were recently renovated, ask in advance"
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    "room over looking courtyard"
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    "Not really sure - liked every room I have stayed so far"
    Read review
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