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The Madison Hotel

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1 Convent Rd, Morristown, NJ 07960-6922
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (237)
Room & Suite (54)
Dining (24)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 08/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 5 hotels in Morristown
Location
Cleanliness
Service
Value
Travelers' Choice
The Madison Hotel is an excellent choice for travelers visiting Morristown, offering a romantic environment alongside many helpful amenities designed to enhance your stay. Rooms at The Madison Hotel offer a HD flat screen TV, premium movie channels, premium amenities, spaciousness, our rooms are designed with three different color schemes, multiple, convenient charging locations offered near desk and bed side, digital thermostats, black out drapes and air conditioning providing exceptional comfort and convenience, and guests can go online with complimentary Wi-Fi. Upgraded rooms available that include a pull out sofa, refrigerator and microwave. A 24 hour front desk, complimentary parking, room service, library, garden courtyard, snack shop, poolside dining and two (2) restaurants are some of the conveniences offered at this hotel. An indoor heated pool, hot tub, gym featuring cardio equipment as well as free weights and a complimentary continental breakfast will also help to make your stay even more special. If you are taking the train to The Madison Hotel, the Convent Station (NJ Transit) stop is directly across the street (easy access from NYC or Morristown and Madison). Close to some of Morristown's most popular landmarks, such as The Frelinghuysen Arboretum, Morristown National Historical Park, George Washington’s Headquarters, Jockey Hollow, Ford Mansion and Museum, Morris Museum, Fosterfields Living Historical Farm, Historic Speedwell, Fort Nonsense and many more make The Madison Hotel a great destination for tourists. While visiting our hotel you may want to try the Keller Family Special at Rod’s Steak and Seafood Grille, it is a house aged USDA Prime NY Sirloin Steak or a Kobe Beef Burger, Disco Fries and a milk shake at GKs Red Dog Tavern. If you’re looking to hike, walk or bike, Traction Line Recreation Trail is a 2 mile paved trail located across the street and Loantaka Brook Reservation (1.1 mi away) is a nice way to relax or exercise outdoors. Drew University, Saint Elizabeth’s University and Fairleigh Dickinson University - Florham are all within 1.5 miles of The Madison Hotel so whether you are taking a college tour, visiting a child or taking a class or seminar at one of the universities The Madison Hotel is the place to stay. WELCOME HOME we know you will enjoy your stay in Morristown, NJ at The Madison Hotel!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Children's television networks
Shuttle bus service
Parking
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Wine / champagne
Highchairs available
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Interconnected rooms available
Room service
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Radio
iPod docking station
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Business
Languages Spoken
English, Spanish
949Reviews16Q+A100Room tips
Traveler rating
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  • 29
  • 17
Time of year
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Popular mentions
jkropiwnicki wrote a review Sep 2020
Brooklyn, New York1 contribution
My boyfriend and I checked in to the hotel for a 2 days. Upon arrival the bellman instead of greeting a guest was doing nothing, sitting at his chair and watching movies or shows. No hello, no welcome. In fact, any time we would pass by the bellman he was watching something instead of acknowledging the guest. Prior entering the lobby, we had to ring the bell, front desk lady asked what did we want when it was obvious we were checking in. Once again, no service at all. It was quite comical that employees of that type are actually working there. During the stay we called reception desk and asked about dinner recommendations, front desk response was simply: “we don’t know, due to C-19 everything is closed, we are not sure”. How this is possible, they were not able to recommend at least 1-2 places? Again, simply laziness. Who recruited and trained the employees I thought ..? Additionally, hotel is outdated looking and needs some TLC however the bed was very comfortable. Despite horrible service we both enjoyed sleeping on the bed. The coffee supplies were not sufficient for 2 people. The creamers and sugars were terrible quality. Also, there is no minibar available however the restaurant opens at 4pm. Overall, we are giving the hotel 2 stars. The entire negative experience was all employee related. Thanks
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Date of stay: September 2020Trip type: Traveled with family
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Response from Scott McArthur, General Manager at The Madison Hotel
Responded Sep 4, 2020
I truly am sorry and embarrassed by the service you witnessed. I have spoken to the employees involved and they understand what they did wrong and will improve. Their performance is in no way a reflection of the entire team nor of the training they received. I hope you will stay with us again. If you make plans to return feel free to reach out to me at smcarthur@themadisonhotel.com and let me know.
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Amy G wrote a review Aug 2020
6 contributions
+1
My boyfriend and I come here a few times a year to celebrate special occasions. It is always a fantastic stay. We usually get one of their special packages which most recently was not available. I reached out to the GM and let him know we were celebrating my boyfriend's birthday this trip and he went above and beyond to make sure it was a great stay. We also had a fantastic meal at Rods Steakhouse in their outdoor dining area. We can not wait to return.
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Date of stay: August 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Scott McArthur, General Manager at The Madison Hotel
Responded Sep 4, 2020
Thank you for your kind words and for your repeat business, we truly appreciate it and look forward to your return.
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Billy D wrote a review Jul 2020
Union, New Jersey7 contributions3 helpful votes
YOU HEAR THE TRAIN ARRIVE AT THE STATION 100 YARDS AWAY 24 HOURS A DAY, 7 DAYS WEEK! I can't take highway and city traffic and fall asleep but the train whistle made me seriously twitch it was so loud. If I didn't prepay the room I would have gone back the other hotel I was staying in down the block. That alone makes this hotel intolerable. The previous reviews here and other websites talk about bugs which I thought might be an exaggeration until my last night there when I saw one crawling my suitcase. The hotel is ancient, probably over 70 years old in a plot of land which is semi-rural. Unless they invest in a professional exterminator they will never solve this problem. Arrived to a room that was 82 degrees. After 3 hours it was 79 & told the manager. Said the I had the settings incorrect, which was false. Told him I didn't want to unpack 5 suitcases and then find out it's broken an asked to be moved but there weren't any rooms which weren't 82 degrees. The AC was off in every room on a 90 degree day. They couldn't find another room for me where the AC was off. If you've ever heard of this, please make a comment. If they had a room they would have offered to move me but they didn't. That's horrendous and embarrassing. I should;not even had to go on writing the rest of the review. Two hours after I came back it didn't get any cooler and told them to cool up another room and by the time I took a shower and fell asleep it was 2am. The unit was circulating a foul odor from the unit. How this hotel can get a 4.5 is beyond me and trust me, I don't complain if you look at my most recent review of a hotel in North Brunswick. If you stay here, remember my review. I always keep it 100.
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Date of stay: July 2020
Rooms
Service
Sleep Quality
Room Tip: Room not facing train station
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1 Helpful vote
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Response from Scott McArthur, General Manager at The Madison Hotel
Responded Jul 31, 2020
This is the second review you have made (first one was on Goggle) and you changed things a bit but the facts are still the same. Simply put, in order to save energy we decided in mid March to turn off heating and cooling in guestrooms. We also, in the interest of guests safety promised no one would enter a room less then 72 hours prior to a guest entering a room. Not one other guest since early March has complained! In fact it was quite the opposite. We were complimented for our commitment to GUESTS safety. I was the manager who DID offer to move you once in person at the desk when I told you we had another room on the first floor which I personally checked and knew the AC worked and filters were clean but when I told you the engineer checked your room and the AC worked but the settings were wrong you thanked me and went back to your original room. The second time you called the other manager offered to move you and you said ok but you wanted to leave your items in the first room and we agreed to that. As of 10PM you had not come down for the keys to the other room (5 hours after you called). Lastly, you didn't mention any insects on your Google review you only were coming to the defense of someone else who mentioned a spider saying that I did not apologize. As I said then and now I did in the first sentence on her Google review as I did on yours. Please check you facts and realize we did all we could for you but you refused our efforts.
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ElainA wrote a review Apr 2020
1 contribution
If you want a classy, clean place that thinks of everything to stay that has professional yet friendly staff willing to please this is your place. Completely satisfied. Thank you again. Refferring to anyone coming your way.
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Date of stay: March 2020Trip type: Traveled solo
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Response from ScottDMcArthur, General Manager at The Madison Hotel
Responded Apr 28, 2020
Thank you for your kind words, we appreciate your business and referral and hope you will stay with us whenever you visit NYC or northern NJ. We know you have a choice and are thrilled you chose The Madison Hotel.
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dina m wrote a review Mar 2020
1 contribution
My brother had his wedding there on February 21, 2020. It was absolutely amazing!! That place is gorgeous!! If and when I get married i would love to have my wedding there too. We all had a great time thank you
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Date of stay: February 2020Trip type: Traveled with family
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Response from ScottDMcArthur, General Manager at The Madison Hotel
Responded Mar 4, 2020
Thank you for kind words, we are thrilled you had a great time and even more thrilled that your brother and sister in law trusted their very special day with us. We all look forward to sharing many more special events with all your loved ones including your wedding day.
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PRICE RANGE
$111 - $286 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
madison hotel morristown
LOCATION
United StatesNew JerseyMorris CountyMorristown
NUMBER OF ROOMS
186
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Frequently Asked Questions about The Madison Hotel
Which popular attractions are close to The Madison Hotel?
Nearby attractions include Mayo Performing Arts Center (2.1 miles), Morristown National Historical Park, Washington Headquarters and Museum (1.8 miles), and Jockey Hollow (1.7 miles).
What are some of the property amenities at The Madison Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at The Madison Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at The Madison Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Madison Hotel?
Yes, free parking is available to guests.
What are some restaurants close to The Madison Hotel?
Conveniently located restaurants include H2Ocean Restaurant & Raw Bar, Scalini Fedeli, and Rod's Steak And Seafood Grille.
Are there opportunities to exercise at The Madison Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at The Madison Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Madison Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Madison Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Madison Hotel?
Many travelers enjoy visiting Morristown National Historical Park, Washington Headquarters and Museum (1.8 miles), Ford Mansion and Museum (1.7 miles), and Fosterfields Living Historical Farm (3.7 miles).