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Sentido Sea Star

Traveler (1069)
Room & Suite (237)
Pool & Beach (196)

About

#5 of 82 hotels in Icmeler
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
The SENTIDO Sea Star is an adults only hotel and is located at the Aegean Coast. Here you can find a balance between the ideal relaxing at the beach and the different activities in the city. You have got in the entire hotel and in the rooms free WIFI. In Icmeler (Turkey) is the SENTIDO Sea Star directly at the wonderful beach. Not far away from the hotel you can find many shopping facilities and restaurants. The city center is just 1,5 km from the SENTIDO Sea Star away. The airport of Dalaman is around 100 km away from the SENTIDO Sea Star. In the main restaurant of the SENTIDO Sea Star you can enjoy from a buffet the meals which are fresh prepared. Besides many regional meals you can find also the international cuisine. Moreover, you have got the possibility to enjoy drinks at the Lobby and Pool Bar. The gym of the SENTIDO Sea Star is modern and with new equipment. Furthermore, in the Spa area you can find a pool to relax. Outside from the SENTIDO Sea Star you can find the pool with an wonderful view.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Adult pool
Concierge
Dry Cleaning
Indoor pool
Laundry Service
Multilingual Staff
Outdoor pool
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Romantic

Location

Full view
87Good for walkers
Grade: 87 out of 100
106Restaurantswithin 0.75 miles
30Attractionswithin 0.75 miles
1,212Reviews
230Q+A
100Room tips
Traveler rating
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Popular mentions
Me and my partner have stayed at a few Sentido hotels over the last few years so after reading many great reviews on TripAdvisor we decided to celebrate our anniversary by having a 10 day holiday at the Sentido Sea Star at Icmeler...from June the 14th to the 24th....I can't find words to describe how fantastic it really is..The staff are amazing nothing is too much trouble. Ozan and Sezai from the restaurant were really great very friendly and attentive.. Our house keeper Ayse was brilliant Anastasia from the Animation team was very friendly .That's just to mention a few....When we got home we booked another 10 day holiday at the Sea Star hotel for next June..We would recommend it to anyone...Best hotel we have ever been to...we are looking forward to going back.... Andy and Esther
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Response from aksoym92, Guest Relations Manager at Sentido Sea Star
Responded yesterday
Hello Andy and Esther, First of all, thank you for choosing Sentido Sea Star and for taking the time to review us so nicely! We are all so proud to hear you had such a lovely holiday and that we could provide you with such good service. Your individual accolades will be delivered to each person and department, but thank you on behalf of them. You are most welcome whenever you wish to be back. On a different note, kindly do let us know if your next visit falls on your anniversary. Kind regards.
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Thomas Cook Holiday. Booked this after looking at reviews,just shy of two thousand pounds for ten nights all inclusive. So this was beginning of June arrived at the hotel in the early hours nice reception area quick check in,guy showed us to the room, which I must say was very nice and clean. It was down hill from there in,woke up at around six am to the sound of pots pans being thrown around and people shouting this was from the hotel across from our room also a generator and aircon unit what a racket. so from then in it was balcony door shut to try and get some decent sleep not easy ! The room it self was lovely with a view of the sea and the bins and air con units so sitting and relaxing on the balcony was a no go,and for the ten nights I saw no one on that side off the hotel sitting out Such a shame as the place is really nice. The hotel then - really nice and clean in all areas, Staff really helpful if you are of Russian Nationality, if British it seems an effort to be polite Note: This hotel is geared up for anyone other than British. Food = Although a good selection of food it was not of a really good quality the selection was the same every day no change except for one night which was Turkish Night. Breakfast : fruit, spicy sausage in a pepper gravy scrambled egg and cereal. Lunch: Macdonald style fry's pasta,fish,and other such boring delights. Evening meal : pretty much same as lunch such a boring menu. Pool Side Cafe: would not be out of place in Blackpool but the food would more likely be better serving Pizza,Fry's,meatballs,burgers, Conclusion on the food = It was so bland and not catering for anything British eat we had to eat out most days not good when you have paid that amount of money,one Scottish lady asked if she could have a jacket potato they did this but the skin was hard as rock so on complaining they scooped the middle out and said it would have to do totally not acceptable when you are the customer. The pool and beach area = very clean however the early towel brigade was rule of thumb placing towels on the sea front/pool side sunbeds at early o'clock then off out for the day again should be managed by the staff/managment. Cleaners= the cleaners are the only staff that deserve any praise they keep that place immaculate and I mean everywhere rooms and all public areas so bigg well done and thanks to them. In Summery, Very nice Hotel shame about the negativity around the British, ***Hotel managers, take note we pay the same money as others visiting your hotel*** Icemeler is a lovey place I have booked another hotel nearby for September,I shall never go back to the SEA STAR. THOMAS COOK you should review the hotels you advocate no wonder you are going down hill,think its Jet2 for me now you've lost custom.
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Response from aksoym92, Guest Relations Manager at Sentido Sea Star
Responded 2 days ago
Hello Martyn, First of all, thank you for choosing Sentido Sea Star and for taking the time to review us. Your comment surprised our entire team. So much so that we checked the dates of your stay and the analysis asserts that of the residing guests at the time, 55% were of UK origin while the Russians made up a mere 5%. The Europeans constituted 28%, Turkish nationals 9% and other nationalities equaled 4%. We are kind of confused as to how you felt left out as a British citizen. We have here on TripAdvisor and only on TripAdvisor, let alone other online platforms, 767 comments in English language. Some are amazing, some are criticising but not one of them ever mentioned such a discomfort. Nor have we received any such complaints from other nationalities. We still appreciate your comment. You will be most welcome whenever you wish to return. Kind regards.
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This hotel is in the most beautiful setting. The rooms are beautiful and clean with a lovely double walk in shower. Staff are very friendly and helpful. However if you like fish, chicken, chips and salad you’ll be sorted because it’s the same every meal. After 4 days we’d had enough and went out into Icmeler and paid for meals. Never stayed at an All inclusive that was so repetitive. Nothing wrong with the food just the same over and over. This hotel is a 24 hour hotel. They have built a seated terrace in the middle of lots of rooms. As you can imagine the noise from the terrace is awful. 2am and shouting, laughing and general rowdiness. Then at about 6am the doors start banging coming out of rooms. We came home absolutely exhausted. There was nothing to do around the pool all day until 4pm when they did darts. They entertainment team tried dragging mine and another ladies sun lounger across the floor whilst laid on it. Neither of us appreciated it. Especially me as I’m severely disabled. Icmeler is lovely with vibrant shops and bars. But we would not return to this hotel. You can get far better for your money.
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Response from aksoym92, Guest Relations Manager at Sentido Sea Star
Responded 3 days ago
Hello Karen! First off, thank you for choosing Sentido Sea Star Hotel and for taking the time to review us. We are sorry to hear that you experienced certain inconveniences that are not up to our usual standards. The terrace you mention has only been added this year. While we do try to keep a calm atmosphere all over the facility, some of our guests may choose to relax on the terrace in the evenings with friends and our warnings may sometimes not be as effective as everyone holds the right to their dream holiday. However, we enacted a time restriction on terrace use immediately the morning after our chat with you wherein we provided all of the above explanations and have discussed possible precautions listening to your suggestions. We are most delightful to let you know that we have not received any further complaints ever since. The restaurant offers different recipes of chicken/turkey, red meat and fish at every lunch and dinner every day. While you are technically correct that we do repeatedly offer chicken/turkey, fish and red meat every day, we offer different recipes each time. But we do understand why that may feel like repetitive. Our entertainment team do their best to keep a hotel full of individuals happy despite their immensely varying characters and expectations. Some guests prefer lively activities, some prefer quiet chats. It is not always easy to figure out who enjoys what and inclusive approach requires trial and error. We still thank you for your comment and you are very much welcome should you ever wish to visit us again. Kind regards.
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Just came back from this wonderful hotel! What a great two weeks away!Hotel amazing staff so friendly and helpful, could not fault anything really. Couple of observations maybe some music round pool area and some fans in snack bar area. Needs more patrolling on the beach and jetty to stop non guest using!!! Jetty needs notice on explaining no under 16 or non guests of the hotel!!! More entertainment needed although animation staff fabulous!!!! Will definitely be back next year Dawn & Steve X
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Response from aksoym92, Guest Relations Manager at Sentido Sea Star
Responded 1 week ago
Hello Dawn and Steve! First of all, thank you for choosing Sentido Sea Star and for taking the time to review us. We are pleased to hear you had such a lovely time here at our hotel. We appreciate your suggestions and we assure you that they do not go unnoticed. Unfortunately, we cannot place a notice on the jetty claiming it for ourselves as in Turkey, the beaches lawfully belong to all people. We are, however, on the watch to prevent any discomfort for our guests. We look forward to seeing you next year! Kind regards.
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First off all this hotel and the service is fantastic food is great too but the only thing That lets it down a bit is the drink there could be a better selection of beers dark beers otherwise we had a fantastic time and We will definitely return hopefully. Many thanks. Christopher and Nischa..
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Response from aksoym92, Guest Relations Manager at Sentido Sea Star
Responded 1 week ago
Hello Christopher and Nischa! First of all, thank you for choosing Sentido Sea Star and for taking the time to review us! We are pleased to hear you had a lovely time at our hotel. We have taken note of your suggestion; thank you for your kind input. We look forward to seeing you again! Kind regards.
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PRICE RANGE
$158 - $307 (Based on Average Rates for a Standard Room)
LOCATION
TurkeyTurkish Aegean CoastMugla ProvinceMarmaris DistrictIcmeler
NUMBER OF ROOMS
96
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