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Extended Stay America - Frederick - Westview Dr.

Booking.com$90*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Extended Stay America - Frederick - Westview Dr.
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98 Reviews from our TripAdvisor Community

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Showing 95: English reviews
Start your review of Extended Stay America - Frederick - Westview Dr.
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Frederick
Reviewed 2 days ago NEW

I find this motel to be one of the upper class motels' in the Frederick area. It is centrally located to interstate highways, malls, restaurant, movies while keeping the privacy of the city at bay, so that you can get a good nights sleep.

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Helpful?
Thank Mdouglas S
Bowie, Maryland
HOTEL’S FAVORITE REVIEW
Reviewed July 25, 2016

Easy Check In, Clean and Refreshing Atmosphere. This is your comfortable, mini home away from home without the hassles with a full kitchen, the dishware to be picked up at the front desk. There is a breakfast spread with your standard fare of muffins, fruit, and coffee. Very nice deal, you will be pleasantly surprised.

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Helpful?
Thank Cassiodorus
About Hotel's Favorite Review
Manager_11525, Manager at Extended Stay America - Frederick - Westview Dr., responded to this review

I appreciate you taking the time to write such a great review of our property! I'm thrilled that you felt that we provided a “Home Away From Home” . We are very proud to hear that we created such a positive atmosphere for your during your recent trip to Frederick. Thank you again for your kind words. The staff and...

Overijse, Belgium
Reviewed 1 week ago

This is a one star hotel, not a pleasant place to stay. I checked out after one night. Bed was uncomfortable, wall paper thin. The internet was so slow I could not use it. Hallways were dirty. The place is old and tired.

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Helpful?
Thank 277MaryK51
00esa, General Manager at Extended Stay America - Frederick - Westview Dr., responded to this review

Mary, it was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is not acceptable by our standards, and we will be reviewing and altering our guidelines to...

Reviewed 2 weeks ago

service is great, rooms are clean, staff is great. anything you need is close staff treat you like family, house keeping is great , laundry is clean ,parking lot is clean an well lighted. You will not be sorry you chose extended stay.

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Helpful?
Thank donald l
00esa, General Manager at Extended Stay America - Frederick - Westview Dr., responded to this review

Donald, thank you for choosing Extended Stay America - Frederick - Westview Dr. for your stay. We appreciate you highlighting our well-kept property and friendly staff. We pride ourselves on 100% guest satisfaction, so we are thrilled this was your experience. Your compliments will be shared with the team to let them know their efforts were noticed. Thanks again for...

Tucson, Arizona
Reviewed 3 weeks ago via mobile

I had a confirmed reservation for a non-smoking king room. The receptionist was very pleasant, but explained that what I reserved was unavailable but the only room available was a queen non-smoking. But she acknowledged that it smelled of smoke and they couldn't get the smell out. But, it was all she had. The sign on the door said NO-SMOKING....

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Helpful?
Thank Ldean3954
00esa, General Manager at Extended Stay America - Frederick - Westview Dr., responded to this review

Thank you for your feedback and for letting us know that you liked our courteous service. I apologize for not living up to our commitment to clean, fresh accommodations during your stay. I am working with my housekeeping department to make sure all procedures are being followed so this does not happen again. We sincerely hope you will give us...

Stroudsburg, Pennsylvania
Reviewed April 17, 2017

Hotel is okay. I stay here when I work for a week in the area. Coffee area is not filled in at times. Have to ask for dishes, glasses, etc. Cannot get the wifi to work. That is annoying when you stay for a week. Place isn't bad as long as someone doesn't trip off the fire alarms and then...

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Thank CCZ_10
Reviewed March 14, 2017

The first two months of my stay weren't bad, quiet comfortable stay. It is a good basic place to stay, especially for the price...but you get what you pay for. The place needs updated, cable TV package could be better. Internet is ok for sending an email or two, but that's about it. Smoking is supposedly allowed only on the...

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Helpful?
Thank KeithH72
Frederick, Maryland
Reviewed March 1, 2017

Management always available to help with any questions ... staff is very courteous....and overall great place to stay. I was very confused on where I wanted to go but so happy I made a great decision...keep up the good work!

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Helpful?
Thank pettshar
Manager_11525, Manager at Extended Stay America - Frederick - Westview Dr., responded to this review

The team and I appreciate your remarks. It is great to see you were provided with excellent customer service from our management team and staff. They will be informed on the excellent job they are doing. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our...

Frederick
Reviewed February 5, 2017

As motels go, this particular one gets a 4.0 out of a possible 5.0. It is central located to everything. It is a clean safe motel. The staff are very friendly and helpful. The rates are very good for what you receive. Easy access to main interstate hyways. Hot water every time good heat, and beds are very comfortable. However,...

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Helpful?
Thank Mdouglas S
Manager_11525, Manager at Extended Stay America - Frederick - Westview Dr., responded to this review

The staff and I read your review, and would like to thank you for sharing. Your positive comments regarding our convenient location, helpful staff, and easy access are satisfying. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Baltimore, Maryland
Reviewed February 1, 2017

We're happy with our stay here. We were in town for a wedding and all of the other hotels were asking double the costs. This hotel is very close to the all the others, we had no issues walking over to join the others in the wedding. The room is a bit dated but for the money I would stay...

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Helpful?
Thank Star1472
Manager_11525, Manager at Extended Stay America - Frederick - Westview Dr., responded to this review

Thank you for taking the time to write a review. Reading how well you enjoyed your stay for the affordable price you paid is satisfying. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included

Additional Information about Extended Stay America - Frederick - Westview Dr.

Address: 5240 Westview Dr, Frederick, MD 21703-8327
Location: United States > Maryland > Frederick
Price Range: $81 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Frederick - Westview Dr. 2.5*
Number of rooms: 101
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Also Known As:
Frederick Extended Stay
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Questions & Answers

Here's what travelers have asked, with answers from Extended Stay America - Frederick - Westview Dr. staff and other travelers.
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Frederick, Maryland
over a year ago

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Questions? Get answers from Extended Stay America - Frederick - Westview Dr. staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Top floor and front side of the building.”
Scot2014, 2 days ago | Read review
“Don't know which rooms would be pleasant.”
277MaryK51, 1 week ago | Read review
“any room on any floor is good”
709donaldl, 2 weeks ago | Read review
“Try top floor.”
CCZ_10, Apr 17, 2017 | Read review
“First floor is best, be prepared to listen to foot traffic from 2nd floor. 3rd floor are smoking rooms.”
KeithH72, Mar 14, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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