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Hilton Garden Inn Frederick

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Hilton Garden Inn Frederick
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550 Reviews from our TripAdvisor Community

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Showing 545: English reviews
Frederick, Maryland
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 6, 2015 via mobile

Great and fast check in. Friendly service. Clean and organized room and common areas. I recommend this hotel. Love it!!!! Breakfast was great! A lot of parking available. There was a wedding and the service with other guests was great! The fitness center was good.

Helpful?
Thank Damy1212
977JustinD, General Manager at Hilton Garden Inn Frederick, responded to this review

Thanks for taking the time to let everyone here at Tripadvisor know how much you enjoyed your visit! Sounds like you were able to enjoy several of our many amenities in addition to your clean and comfortable review. Our entire team of guest service ambassadors was pleased to learn how happy you were with your visit, and eagerly awaits your... More 

North Berwick, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed August 6, 2015

All front line staff were friendly, knowledgeable and efficient. We arrived early but immediate check in was arranged. The room was well appointed and very comfortable. We were given a room on the top floor, but this was near the elevators, ice machine and vending machine and the external noise was intrusive. Our request to move to a quieter room... More 

Helpful?
Thank jbnberwick
977JustinD, General Manager at Hilton Garden Inn Frederick, responded to this review

Thank you for taking the time to provide constructive feedback regarding your visit. We are glad that you had such a favorable experience, particularly since you were here so long. You did give us a couple of areas that you would like to see improvement in, and we are confident that we can bring those areas up to your, and... More 

Baltimore, Maryland
Level Contributor
78 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed July 30, 2015

This was my second time staying at this hotel for the Frederick Running Festival. The hotel is perfect for a visit to Frederick. It has easy access to downtown, and the hotel is in good shape with friendly staff. The bed is comfortable, and the room is spacious. There was a minifridge in the room (pretty sure all the rooms... More 

Helpful?
Thank Goosebump6
HGI-Frederick, General Manager at Hilton Garden Inn Frederick, responded to this review

Thank for taking the time to leave such a glowing review! We appreciate you letting your fellow TripAdvisor users know about some of the many great features of the property. It was great to here that we can expect many future visits from a such a great and courteous guest. As you mentioned, our hotel is in a safe and... More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 30, 2015 via mobile

I stayed at this hotel for 3 nights. It's just good! Rooms are really spacious and clean, the bed is super comfortable and the staff is friendly. The breakfast cost 12$, but you can eat anything you want. It's not a luxury hotel, but in its category you really can't ask more! Go here! There is also a pool &... More 

Helpful?
Thank thetom100
HGI-Frederick, General Manager at Hilton Garden Inn Frederick, responded to this review

Thank you for letting everyone here at TripAdvisor know how much you loved your visit with us! I was very happy that you had time to enjoy so many of our amenities, and that our recent renovation agreed with you. I will pass along your generous comments to the entire team. Our entire Hilton Garden Inn Frederick family will work... More 

Revere, United States
1 review
3 of 5 stars Reviewed July 28, 2015

My wife and I were greeted by James. He made us feel like we were in his home. Outstanding feeling. Sat morning at 4.30 a.m. we had a toilet problem. Went to the front desk met with Kyle. He wanted me to plunge the toilet. He went to our room and said the same to my wife. Now my wife... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Frank Q
HGI-Frederick, General Manager at Hilton Garden Inn Frederick, responded to this review

Thank you for taking the time to provide constructive feedback about your visit. On behalf of the entire Hilton Garden Inn Frederick family, I want to apologize that our entire team did not meet our expected high standards of guest service. The care and attention you received from Jaymes, a true guest service ambassador, is far more typical of what... More 

Montclair, New Jersey
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 22, 2015

A pleasant patio greets you upon arrival; an indoor pool proves to be a reliable family spot. The rooms are clean and reasonably comfortable. The breakfast buffet choices are pretty appealing but pricey. Where things came apart was on the communication front. We had called the hotel's reservation department to reserve 2 adjoining rooms with a special request that those... More 

Helpful?
Thank Jason D
HGI-Frederick, Manager at Hilton Garden Inn Frederick, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and communication. I am very sorry for our oversight in your reservation Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer... More 

Phoenix, Arizona
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 22, 2015

Will not be disappointed. This hotel is quality throughout, staff - rooms - perks. This was a very quiet room with lots of extras, also looked and smelled new. Bfreakfast was great! We made the mistake and stayed at a different chain in the area earlier in the week for the same price which was a dump.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank D S
HGI-Frederick, Manager at Hilton Garden Inn Frederick, responded to this review

Thank you for taking the time to share a review with us. We appreciate your feedback and are delighted to hear that you enjoyed your stay here with us. We do hope to see you again soon in the future More 

San Antonio, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 20, 2015

Have stayed here a few times in the past year. Staff is generally pleasant and helpful, although I've noticed high turnover. Manager was never present or available except when no guests were actually at the hotel! Had a few problems. They have a satisfaction guarantee policy, but that was never communicated. I'm a Hilton HHonors member and if I'd known,... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Barbara S
HGI-Frederick, Manager at Hilton Garden Inn Frederick, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve at our hotel. This is not typical, but we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you... More 

virginia
Level Contributor
383 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
5 of 5 stars Reviewed July 19, 2015

We stayed there on a night that 2 wedding parties were staying at the hotel. We got our room as Diamond customers, while others had to wait. Very quiet at the hotel, but the bar was very busy and noisy. Food adequate and quick. Within sight and a short drive is an outdoor mall with lots of food places but... More 

Helpful?
Thank yahootraveler64
HGI-Frederick, Manager at Hilton Garden Inn Frederick, responded to this review

Thank you for taking the time to share a review with us. We appreciate your feedback and are delighted to hear that you enjoyed your stay here with us. We do hope to see you again soon in the future More 

North Canton, Ohio
Level Contributor
105 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 14, 2015

Great ease of access, close to the Monocacy Battlefield and others...clean, quiet. Great chef for breakfast. Staff friendly and understood we were traveling with a cancer patient and needed really clean facility. Totally understanding!

Helpful?
Thank Jill M
HGI-Frederick, Manager at Hilton Garden Inn Frederick, responded to this review

Thank you for taking the time to share a review with us. We appreciate your feedback and are delighted to hear that you enjoyed your stay here with us. Our staff takes pride in making sure our guests and our property are well taken care of. We do hope to see you again soon in the future and hope for... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Frederick is located in the historic area of Frederick, MD. Surrounded by historical and cultural attractions along with the Maryland’s wine country, there is no shortage of places to visit while in town. During your downtime, enjoy free, high-speed internet access, heated indoor pool and fitness center. Order room service or visit the Great American Grill for a cooked-to-order meal. In a rush? Grab a microwavable meal and cool beverage from the onsite Pavilion Pantry. ... more   less 

Additional Information about Hilton Garden Inn Frederick

Address: 7226 Corporate Court, Frederick, MD 21703
Location: United States > Maryland > Frederick
Price Range: $116 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Frederick 3*
Number of rooms: 143
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hilton Hotels, Hotwire, Expedia, Orbitz, Odigeo, Priceline and Travelocity so you can book your Hilton Garden Inn Frederick reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Frederick Hotel Frederick
Hilton Frederick
Hotel Style:
#2 Family Hotel in Frederick
#2 Business Hotel in Frederick
#2 Romantic Hotel in Frederick
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