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TownePlace Suites Atlanta Buckhead

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TownePlace Suites Atlanta Buckhead
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134 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Check-in and check-out are streamlined with the Sheraton app. Our room was ready before actual check-in time. The staff is very friendly and accommodating. There is a very nice pool and grilling area. The rooms, and common areas are very clean. The rooms have small kitchens and a wonderful desk area for business users. For the price and location this... More 

Helpful?
Thank Ronni S
Pennsylvania
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 5 weeks ago via mobile

We stayed for one night , actually only 10 hours, in this appalling hotel. We had a two bedroom suite. The hallways stunk of burnt "something". The pull out sofa is a twin size. We were supplied a blanket and mattress cover, no sheets. When we did eventually get sheets, the sheets were for a queen bed and both were... More 

Helpful?
Thank danitroline
Cynthia S, General Manager at TownePlace Suites Atlanta Buckhead, responded to this review

Hello danitroline, Please accept our sincerest apologies in regards to your recent stay here at the TownePlace Suites by Marriott Atlanta Buckhead. The comments you mentioned are quite embarrassing and doesn't represent the service we strive to deliver each day. The team is committed to resolving these issues and determined to not allow another guest experience these same issues. I... More 

Travelers are raving about these Atlanta hotels

Philadelphia, Pennsylvania
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 19, 2016

We reserved and received a two bedroom suite with a sofa bed. The suite was modern and furnished very nicely. It was a bit tight for a family of 5, but we spent most of our three day stay sightseeing so the room size worked for us. The staff was extremely friendly and helpful. We had an issue with our... More 

Helpful?
Thank RJS99
Paterson, New Jersey
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 11, 2016

The rooms are very small. Traveling with a family of 4 it was extremely tight. They come equipped with a small kitchenette but they should make the rooms more comfortable and take away the kitchenette because if you were to cook your entire room would smell like food. Nice hotel they just need to revamp the rooms to make them... More 

Helpful?
1 Thank Pammie1971
Cynthia S, General Manager at TownePlace Suites Atlanta Buckhead, responded to this review

Hello Pammie1971, We would like to thank you for taking the time to share your valued feedback regarding your recent stay at the TownePlace Suites by Marriott Atlanta Buckhead. We're disappointed to hear that the size of the suite didn't meet you and your family's needs. We offer many suite types to accommodate the number of guests per room and... More 

Rocky Mount, North Carolina
Level Contributor
62 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed August 6, 2016 via mobile

Stayed at this location with family. This hotel is about 10 minutes from the aquarium and other downtown attractions. The staff was very friendly and the room was comfortable. The hotel is close to the highway which can be a downside depending on where your room is located. We could here the traffic from our room, however it didn't interrupt... More 

Helpful?
Thank Angela P
Stone Mountain, Georgia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 21, 2016 via mobile

I normally stay with Hilton properties but decided to give Towne Place Suites Atlanta Buckhead a try because it was convenient in its location. I arrived to a warm and friendly staff got my hotel key and went to the room. The room was ok but I was only there for a few hours before heading to the airport at... More 

Helpful?
1 Thank T F
Cynthia S, General Manager at TownePlace Suites Atlanta Buckhead, responded to this review

Hi T F, We appreciate you giving us an opportunity to accommodate your brief trip to Atlanta. It is certainly unfortunate that we weren't able to give you the service experience you should expect at the TownePlace Suites by Marriott Atlanta Buckhead, or any other Marriott hotel for that matter. After reviewing your valued feedback regarding the lack of sleep... More 

Apopka, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 19, 2016

The staff was very nice, room clean, like the extra space of a suite. However, the bedroom did not have an air condition vent, so you had to leave door open to get air. The sofa bed was rough and not a queen size, more like a full. The breakfast was good, just the basics but nice to have included.... More 

Helpful?
Thank Natalie S
St Augustine FL
Level Contributor
268 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
3 of 5 stars Reviewed July 6, 2016

We had a two bedroom suite for three people. Suite layout was good, private bath for the couple in master bedroom and a full bath with access from living area for second bedroom. The master bedroom had controls for the a/c. Mine was cooled by a small vent that let air in from the living area, so my room was... More 

Helpful?
Thank havaneseangel
Cynthia S, General Manager at TownePlace Suites Atlanta Buckhead, responded to this review

Hello havaneseangel, We appreciate you taking the time to share your compliments as well as your concerns regarding your recent stay here at the TownePlace Suites by Marriott Atlanta Buckhead. We apologize that the design of air flow for the secondary bedroom didn't give you the comfort level you expected, and certainly didn't intend on any internal staffing issues to... More 

Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 5, 2016 via mobile

My son and I stayed here during our visit to Atlanta for the Peachtree Road Race. The staff was very accommodating, tue rooms were neat and clean and the location was perfect for our needs. The hotel is about 1/2 mile from Lindberg MARTA Station, which provides a race day shuttle directly to the race start area, the hotel provides... More 

Helpful?
Thank Tom F
Cynthia S, General Manager at TownePlace Suites Atlanta Buckhead, responded to this review

Hi Tom F, It was a pleasure having you and your son stay with us while joining the thousands that participate in the Peachtree Road Race! We're happy to hear that our Buckhead location was convenient and perfect for your needs. We hope to see you again next year, if not sooner! More 

Philadelphia, Pennsylvania
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 5, 2016

We really enjoyed our stay here. We had the double bedroom (2 beds) in one room and a sofabed in another with a Kitchen. for 5 of us this was really great. Everyone there was really polite, place was really clean. Breakfast was good, Targets across the street, get location

Helpful?
Thank Bob R
Cynthia S, General Manager at TownePlace Suites Atlanta Buckhead, responded to this review

Hello Bob R, Thanks for making our TownePlace Suites by Marriott Atlanta Buckhead your Atlanta trip destination! We strive to provide a clean and comfortable stay for all of our guests and we're happy to hear we got it right. We appreciate your feedback and will continue to make it our goal to provide exceptional service. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Pool
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about TownePlace Suites Atlanta Buckhead

Address: 820 Sidney Marcus Blvd NE, Atlanta, GA 30324-5652 (Formerly MainStay Suites)
Location: United States > Georgia > Atlanta
Price Range: $137 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Atlanta Buckhead 2.5*
Number of rooms: 75
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Also Known As:
Towneplace Suites Atlanta Buckhead Hotel Atlanta
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