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Extended Stay America - Atlanta - Clairmont

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Extended Stay America - Atlanta - Clairmont
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55 Reviews from our TripAdvisor Community

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Showing 55: English reviews
Lenexa, KS, United States
Level Contributor
6 reviews
4 of 5 stars Reviewed July 8, 2016

This is exactly what I have come to expect from Extended Stay America. Convenient location with almost everything I need close by, easy access to I-85 and the MARTA transit system, short drive from downtown, clean room, friendly staff, and it is at a traffic light so getting in and out is a breeze. I got lucky with a corner... More 

Helpful?
Thank Dwight G
Manager_11525, Manager at Extended Stay America - Atlanta - Clairmont, responded to this review

Thank you for such kind comments in your review. I am pleased to know our convenient location was beneficial to you. While you enjoyed our location, it is also satisfying to know our staff and amenities also were to your expectations. Thank you again for your review. We look forward to seeing you in the future, should your travels bring... More 

Macon, Georgia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 17, 2016

Big big thanks to Abu at this hotel! He has made my stay experience there extraordinary on several different occasions! I take my mother up to Atlanta every other week for her clinical trial treatments at the local medical center and get assistance in staying at different Extended Stays in that area. We are always treated very well no matter... More 

Helpful?
1 Thank Shaya B
Manager_11525, Manager at Extended Stay America - Atlanta - Clairmont, responded to this review

Thank you so much for sharing your experience with us. I am so pleased to hear that our staff and location were able to accommodate your mother and family. We strive to make sure each guest receives a "home away from home" experience. Thank you again for sharing your experience with us. We would love to see you again, should... More 

Raleigh, North Carolina
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 15, 2016

We stayed in a family room for 1 night. It's very easy to find, with ample parking. Check in was efficient and friendly, as was check out. The hotel was great, a good location for getting around the sites, it was quiet,clean comfortable and had everything we needed. The Manager very very friendly and pointed us in the right direction... More 

Helpful?
Thank Road86
Manager_11525, Manager at Extended Stay America - Atlanta - Clairmont, responded to this review

I appreciate you posting a review of our hotel. I am pleased to hear that you enjoyed your clean, comfortable room and our wonderful staff during your visit with us. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. We hope to see you again in the future. More 

Huntsville, Alabama
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 1, 2016

The remodeled rooms are outstanding, great A/C, nice large flat screen TV. Quiet room.. Close to downtown and Lenox Square. Waffle House and McDonalds are down the street from the hotel. I will stay here again

Helpful?
1 Thank O3888BFjamesl
Manager_11525, General Manager at Extended Stay America - Atlanta - Clairmont, responded to this review

Thank you so much for sharing your experience with us. It's great to hear that our newly renovated rooms exceeded your expectations! I’m so glad that we were able to accommodate your needs with convenient amenities and location. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back... More 

1 review
4 of 5 stars Reviewed May 28, 2016 via mobile

Clean, comfortable, and generally safe location. Staff is friendly for sure. Like I said I would only rate it 3 stars (because of some unresolved personnel, pest control, and billing issues), but AGM Lupe's professional level customer service skills and the majority of the other staff's friendliness has pushed my review of this facility to 4 stars.

Helpful?
Thank danishdaisy
Manager_11525, General Manager at Extended Stay America - Atlanta - Clairmont, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our staff's exceptional service; however, we apologize that you experienced billing issues. To ensure that a situation like yours doesn't happen again, we are reviewing our billing procedures with our front desk staff. We continually work to improve our hotel, so... More 

Atlanta, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 27, 2016

The working staff is great! I had my reservation all messed up, room , dates and all ! Lupe fixed everything in a few minutes and gave me an early check in as well ! That was wonderful ! Whenever you see Aboo he's always willing to extend an assisting hand with your issues ..Clean room , you feel at... More 

Helpful?
Thank fatma-elsa
Manager_11525, General Manager at Extended Stay America - Atlanta - Clairmont, responded to this review

Thank you so much for sharing your experience with us. I truly appreciate your comments regarding the customer service provided to you by our staff! It’s great to read that we were able to accommodate your needs with a home away from home experience. Thank you again for your kind words. The staff and I would love to provide you... More 

Atlanta, Georgia
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 19, 2016 via mobile

The rooms are very nice clean the staff is very nice helpful I make you feel right at home. Hotel is tucked away in a nice area but close to a lot of stuff very nice for the price will be staying there again on my next visit to Atlanta

Helpful?
Thank Matthew W
Manager_11525, General Manager at Extended Stay America - Atlanta - Clairmont, responded to this review

Thank you for taking the time to write a review of your stay. I'm thrilled that we were able to provide you with a home away from home experience and exceptional customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 17, 2016 via mobile

No hair dryer in room No house keeping No pool Dirty Failing apart furniture in room Hard beds Not good area crime wise felt unsafe Wouldn't return Room smelled of smoke Staff friendly Wi fi didn't work Grab n go breakfast Weird people hanging out in lobby all hours of night and day

Helpful?
Thank techbeth
Manager_11525, General Manager at Extended Stay America - Atlanta - Clairmont, responded to this review

Thank you for the feedback about your stay at our hotel. I appreciate your comments about our staff; however, I am sorry to hear that your stay was not to our company’s high standards. Your comments were reviewed by the staff, and we will make sure we are implementing deep cleaning and preventative maintenance procedures to ensure your experience is... More 

Guantanamo, Cuba
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed February 2, 2016

This place is good, clean no bugs, no issues with staff. However, you have to figure d staff this place is basically self sufficient and you kind of are responsible for everything including cleaning unless you find them. The eyes for the kitchenette did not work all the time. The elevator was beyond slow and there was never really any... More 

Helpful?
Thank Amber N
Manager_11525, General Manager at Extended Stay America - Atlanta - Clairmont, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that your stove was not working properly. I discussed your comments with the team, and we are thoroughly inspecting rooms to prevent this from happening in the future. Still, I am glad to read that you had a positive stay overall and enjoyed our friendly customer service. Your... More 

Atlanta, Georgia
Level Contributor
6 reviews
4 of 5 stars Reviewed January 6, 2016

My husband and I booked a room while we remodeled our home. I'm writing this review because the experience with Lupe the manager was extremely pleasant, and I wanted to share that with others who may consider this property. She provided us with excellent customer service. The property was clean, easy to access (meaning there was a traffic light since... More 

Helpful?
Thank JamieB_Atlanta
Manager_11525, General Manager at Extended Stay America - Atlanta - Clairmont, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that we were able to exceed your expectations and accommodate your needs with exceptional customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Atlanta - Clairmont

Address: 3115 Clairmont Rd NE, Atlanta, GA 30329-1015
Location: United States > Georgia > Atlanta
Price Range: $85 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Atlanta - Clairmont 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stayamerica Atlanta Clairmont Hotel Atlanta
Extended Stay America Atlanta
Extended Stay Atlanta
Atlanta Extended Stay
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