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The Westin Atlanta Airport

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The Westin Atlanta Airport
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1,078 Reviews from our TripAdvisor Community

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Showing 1,046: English reviews
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

This is an airport hotel near an airport, not a city centre. It has genuinely good service, comfy rooms - kind of what you'd want from an airport hotel (which is why I gave 4 stars). It's not cool, nor near the city centre, nor is breakfast cheap. If you want an airport hotel, stay here (it even has a... More 

Helpful?
Thank David M
New York City, New York
Level Contributor
161 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed yesterday NEW

I spent the night at this Westin near th eairport as I had an early flight, and was pleasantly surprised with my large room (couch included). While the bed was comfortable, the HVAC was a little too loud. The airport also has a shuttle to the airport which is very convenient. I enjoyed the usual Westin amenities of coffee maker... More 

Helpful?
Thank DAPJr112
Brasileia, AC
Level Contributor
272 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

The Westin ATL is a nice property with comfortable rooms. The a/c was set full cold in my room yet it struggled to maintain a reasonable temperature. I was told my coworkers had the same experience in their rooms as well. Airplane noise is more than noticeable and could be less if the windows were better quality. The gym is... More 

Helpful?
Thank S G
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

I have stayed at this property at least 30+ times on my work trips to ATL and have not been disappointed. It is newer, more modern and better positioned than the Sheraton a few blocks away. I have tried multiplied items on the in-room dining menu and most have been good. I also like their morning buffet that offers a... More 

Helpful?
Thank Anna S
San Luis Obispo, California
Level Contributor
152 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
3 of 5 stars Reviewed 1 week ago

The first thing I would advise is that if you're driving and have any luggage, drop it off at the front door before parking your car! We parked with our luggage and had to go down one staircase and up another before getting to check-in This should be in the "instructions" to guests. The person at check in was very... More 

Helpful?
Thank sgbslo
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

I am only giving this hotel 3 stars because of the staff. The staff are very helpful, nice, and accommodating. However, the rooms are in need of renovations. There are significant tears and stains in the carpeting, which is coming up in a lot of areas. The furniture also has marks and tears. The conference rooms have a musty, moldy... More 

Helpful?
Thank Mnwilkin
Augusta, Georgia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago

The hotel is definitely showing its age. We like to stay here because of the airport parking service and shuttle service to Atlanta airport. It's just not worth the stress sometimes. Well the parking is well lighted and fenced with a keyed gate but I didn't see an attendant this time. And, there was covered parking for a slightly higher... More 

Helpful?
1 Thank Georgia_10
WestinATLAirport, General Manager at The Westin Atlanta Airport, responded to this review

We sincerely apologize for the inconvenience this caused you during your stay at The Westin Atlanta Airport. As safety and security are of utmost importance, the parking lot is well lit with security cameras. We alerted the police department as soon as this incident was brought to our attention and we assisted by providing the video footage from the cameras... More 

Canton, South Dakota
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

For a name like Westin I expected a lot more from this hotel. The carpets were stained, room was dirty, chairs in the rooms were stained. Bed skirts were almost black with dirt. There was no exhaust fan in the bathroom, mold on the ceiling above the shower, and the tiles were mismatched and dirty. They only gave us one... More 

Helpful?
Thank tcroatt91
WestinATLAirport, General Manager at The Westin Atlanta Airport, responded to this review

Good day, Thank you for choosing to stay with us and sharing your feedback. We are disappointed we failed to provide you with the level of service you expect from Westin. Regarding the comments about your room, we are sorry the room was not properly cleaned and maintained prior to your arrival. We have shared your comments with our Director... More 

Kissimmee, Florida
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We enjoyed our time spent here. Near the airport and filled with excitement! During our stay on July 18, 2016. It was our time spent from home and 20 minutes away from family and near the airport. Although we drove, we enjoy watching the planes come and go. At night the view was awesome. The reps were on task and... More 

Helpful?
Thank lstrong2016
WestinATLAirport, General Manager at The Westin Atlanta Airport, responded to this review

Good day Istrong2016, We are delighted you had such an enjoyable stay with us and enjoyed the view and accommodations. We look forward to your next visit. Be well. More 

Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

No ramp from self parking to the walk to lobby entrance. Followed directions for lobby entrance. Stairs down and then about 20 steps up to actual front desk. No elevator so it was a bit of a challenge with our luggage. Associates were very nice and friendly. Room on 6th floor. I have to admit the carpets and hallway were... More 

Helpful?
Thank krpinparadise
WestinATLAirport, General Manager at The Westin Atlanta Airport, responded to this review

Good day, Thank you for sharing your feedback with us. We are delighted our associates provided you a warm welcome. Regarding your comments about the stained and dirty carpets, we are very sorry. We have reviewed your comments with our Director of Housekeeping to insure the carpets are returned to our usual high standards. Be well. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A short complimentary shuttle ride from Hartsfield International Airport, The Westin Atlanta Airport is adjacent to major interstates I-85 and I-285 and just down the road from Georgia International. ... more   less 

Additional Information about The Westin Atlanta Airport

Address: 4736 Best Rd, Atlanta, GA 30337-5605
Location: United States > Georgia > Atlanta
Price Range: $122 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Atlanta Airport 4*
Number of rooms: 500
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Also Known As:
The Westin Atlanta Airport Hotel Atlanta
Atlanta Westin
Hotel Style:
#27 Luxury Hotel in Atlanta
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