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The Ritz-Carlton, Buckhead

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#12 of 178 Hotels in Atlanta
Certificate of Excellence
GreenLeadersSilver level
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The Ritz-Carlton, Buckhead
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1,101 Reviews from our TripAdvisor Community

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Showing 1,089: English reviews
Kansas City, Missouri
Level Contributor
13 reviews
7 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Here for a conference and every single staff member have gone out of their way to way to make you feel welcome. We didn't have our children with us but for those do bring their children for a stay, the hotel has a dedicated children's check in desk. The pool and spa have been a lifesaver after some very long... More 

Helpful?
Thank needlottery
E_Schinnerl, General Manager at The Ritz-Carlton, Buckhead, responded to this review

Dear Guest, thank you for taking the time to share your kind feedback regarding your recent visit to our hotel, with us. I am delighted to hear that you found our service highly personal and of consistent high quality throughout our hotel - we pride ourselves of looking for ways to exceed expectations and nothing is more rewarding than knowing... More 

Los Angeles, California
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

This is an older property, and not one I would have thought to choose if not for a conference that we needed to attend there. However, looking past the dated decor and little details like in room phones, there were some important things to love about the hotel: *Service was among the best I've had at any hotel chain: from... More 

Helpful?
Thank One More Bite B
E_Schinnerl, General Manager at The Ritz-Carlton, Buckhead, responded to this review

Dear Guest, thank you for your recent visit to our hotel as part of attending a conference and for taking the time to share your wonderful feedback with us. My team of ladies and gentlemen and I are delighted to know that you had the opportunity to experience many features of our hotel, that make it unique, memorable and personal.... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My girlfriend and I stayed here back in July 2016 for my birthday as a little weekend getaway. This hotel is gorgeous and the service is second to none. Great location just north of Atlanta. I am Marriott Platinum and was upgraded to a room with a very nice view. The property is everything and more that you would expect... More 

Helpful?
Thank RBAllDay
E_Schinnerl, General Manager at The Ritz-Carlton, Buckhead, responded to this review

Dear Guest, thank you for taking the time to share your kind comments regarding your visit to our hotel from earlier this summer. I am delighted to know that you and your girlfriend thoroughly enjoyed your birthday get-away and am most pleased to know, that the service provided by our Concierge, Ms. Jessica Gorman, in particular, left a such a... More 

Fayetteville, Georgia
2 reviews
5 of 5 stars Reviewed 1 week ago

My wife and I wanted to get away for a weekend and this was the perfect place to do it. The staff was very attentive to our needs and made our stay very pleasurable. If you need some place to get away and just be yourself, pampered, close to shopping and find dining, this is it!!!!

Helpful?
Thank Chris F
E_Schinnerl, General Manager at The Ritz-Carlton, Buckhead, responded to this review

Dear Guest. thank you for sharing your comments regarding your recent get-away weekend to our hotel. Our team of ladies and gentlemen and I are delighted to know that you thoroughly enjoyed your experience and we look forward to the next opportunity to welcome you back. It will be our sincere pleasure to be of service once again. Warm regards,... More 

Miami, Florida
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I love the Ritz Carlton chain. I organized a small convention with people from Latin America. The hotel offered superb service and it is excellently located. The hotel is OK but I think it needs a bit of a face lift...it feels a bit tired. I also didn't like the self parking process in which you have to get a... More 

Helpful?
Thank RGN_7228
E_Schinnerl, General Manager at The Ritz-Carlton, Buckhead, responded to this review

Dear Guest, thank you for your kind feedback on your recent visit to our hotel. Our team of ladies and gentlemen and I look forward to the next opportunity to be of service, so we may once again provide you with an experience that is worth remembering. We offer valet parking via our team of service professionals, yet the self-parking... More 

Saint John, Canada
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First time at a Ritz and very impressed. Excellent service. Super friendly staff especially the ladies supporting my meeting (Susan from Kenya was a sweetie). Very clean hotel, classic style. Great looking lounge with big red leather cigar parlour chairs and dark lighting. Nespresso machine in the room and super comfy robes. The bed was amazing. Really enjoyed this hotel... More 

Helpful?
Thank SUSKNO
E_Schinnerl, General Manager at The Ritz-Carlton, Buckhead, responded to this review

Dear Guest, thank you for taking the time to share your feedback regarding your recent visit with us. I look very much forward to recognizing Susan from our banquet team for having left such a memorable impression on you and she, as well as other members of our team, join me in looking forward to the next opportunity to be... More 

Florence, South Carolina
Level Contributor
93 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here a couple of days ago. The place is very dated and needs major upgrade. Our room was really nothing to write home about. Yes, it is convenient to go shopping, but I will not stay here anymore, unless it goes thru major renovation

Helpful?
Thank MSRDLD
E_Schinnerl, General Manager at The Ritz-Carlton, Buckhead, responded to this review

Dear Guest, thank you for your recent visit with us. I am disappointed to hear that you found some elements of our traditional hotel not meeting your expectations. Our team of ladies and gentlemen takes great pride in providing a memorable experience for our guests, looking for ways to personalize service, thus, we hope to have the opportunity to do... More 

Provo, Utah
Level Contributor
196 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I’ve stayed at both Ritz-Carltons in Atlanta and I think the one downtown is nicer. The rooms feel newer and more recently refurbished. The Buckhead location feels a little tired and in need of some love and attention.

Helpful?
1 Thank Jack H
E_Schinnerl, General Manager at The Ritz-Carlton, Buckhead, responded to this review

Dear Guest, thank you for taking the time to share your feedback from your recent visit with us. My team of ladies and gentlemen and I look forward to the next opportunity to be of service and we appreciate your loyalty to our brand of hotels. Warm regards, Erwin Schinnerl General Manager More 

Raleigh, North Carolina
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Recently enjoyed a mini-vacation to celebrate my wife's birthday. This particular Ritz is situated in a great location in Buckhead, close by to plenty of upscale shopping and restaurants. My one gripe before the good stuff. This hotel is in MAJOR need of an aesthetic upgrade. The Ritz very often comes with a classic look, but in this case, the... More 

Helpful?
Thank cory w
E_Schinnerl, General Manager at The Ritz-Carlton, Buckhead, responded to this review

Dear Guest, thank you for choosing our hotel to celebrate the special occasion of your wife's birthday - it was our sincere pleasure to create a truly memorable experience. My team of ladies and gentlemen takes great pride in delivering truly personalized service and I am delighted to know that we were able to surprise and delight you in several... More 

Clarksville, Tennessee
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Ok so I originally booked a room at another Marriott property. I booked months in advance, a week before going I checked to make sure that they had my reservations correct. We are a military family. We also have other family members who are also military that were coming home for R&R. So I booked 3 rooms. When checking on... More 

Helpful?
Thank njonesckvex
E_Schinnerl, General Manager at The Ritz-Carlton, Buckhead, responded to this review

Dear Guest, thank you for taking the time to share your feedback on your recent visit to our hotel, with us. Allow me to apologize for the confusion and uncharacteristically poor response regarding your rate - we very much value all of our guests and are most thankful to our veterans, active and retired military members for all their sacrifices.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Surround yourself with an irresistible combination of Southern hospitality and relevant sophistication at The Ritz-Carlton, Buckhead, GA, hotel. Ideally situated in the heart of Atlanta’s most celebrated neighborhood, The Ritz-Carlton, Buckhead offers guests effortless access to the city’s finest shopping, dining and entertainment. ... more   less 

Additional Information about The Ritz-Carlton, Buckhead

Address: 3434 Peachtree Rd NE, Atlanta, GA 30326-1172
Location: United States > Georgia > Atlanta > Buckhead
Price Range: $280 - $850 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Buckhead 5*
Number of rooms: 517
Reservation Options:
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Also Known As:
The Ritz-Carlton, Buckhead Hotel Atlanta
Ritz Carlton Buckhead
Ritz Atlanta
Ritz-Carlton Atlanta
Atlanta Ritz-Carlton
Hotel Style:
#6 Family Hotel in Atlanta
#6 Spa Hotel in Atlanta
#7 Luxury Hotel in Atlanta
#9 Green Hotel in Atlanta
#9 Romantic Hotel in Atlanta
#23 Business Hotel in Atlanta
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