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The Ritz-Carlton, Buckhead

#10 of 177 Hotels in Atlanta
Certificate of Excellence
GreenLeadersSilver level
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The Ritz-Carlton, Buckhead
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1,064 Reviews from our TripAdvisor Community

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Showing 1,052: English reviews
Columbus, Ohio
Level Contributor
70 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed yesterday NEW

The location of this hotel is perfect. You can walk to both Lenox Mall and Phipps Mall. There are many different types of restaurants close by with all different ethnicities. The hotel offers a package where breakfast, valet and wifi are included. The breakfast buffet is fabulous with many hot and cold choices. The room is spacious and the beds... More 

Helpful?
Thank lindak7160
Thomasville, Georgia
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We come to shop Lenox yearly and this is our jewel. We love the atmosphere and staff are exceedingly friendly. The rooms are comfortable. We will make this weekend thing from now on. Downstairs bar is quaint but has snacks and eats for when you return from carrying your wives bags from the mall.

Helpful?
Thank Traveller31792
E_Schinnerl, General Manager at The Ritz-Carlton, Buckhead, responded to this review

Dear Guest, thank you for sharing your kind feedback regarding your recent visit to our hotel with us. Our team of ladies and gentlemen joins me in expressing our appreciation for your loyalty and we look forward to your return, so we may provide you, once again, provide you with a truly memorable experience. We take great pleasure in exceeding... More 

Atlanta
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

The Ritz Carlton Buckhead is a classic Hotel in Atlanta. The staff is sure to impress. We had a private prepared dinner that was delicious and presented beautifully. The perfectly cooked, crispy, and buttery Wiener Schnitzel with a zesty cucumber onion salad, fingerling potatoes, and green beans in a sweet butter sauce was tasty. The dessert platter was so decadent.... More 

Helpful?
Thank takeout
E_Schinnerl, General Manager at The Ritz-Carlton, Buckhead, responded to this review

Dear Guest, thank you for sharing your wonderful feedback on your recent visit to our hotel. I am delighted to know that you thoroughly enjoyed your special family dinner in our Café Restaurant and that our culinary team assured that your expectations were not just met, but exceeded. I will be certain to personally recognize those ladies and gentlemen who... More 

Hobart, Indiana
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Overall an average stay for the Buckhead area. The rooms and common areas, especially the elevator chandeliers are in need of some TLC. The chandlers were missing pieces in all of the elevators. The rooms carpeting looks tired and worn and past its time. While we had a good time, not sure this was up to Ritz pricing or standards.

Helpful?
Thank Dabrowiak
E_Schinnerl, General Manager at The Ritz-Carlton, Buckhead, responded to this review

Dear Guest, thank you for your feedback on your recent visit to our hotel. We value your comments and pride ourselves of looking for continuous improvement, so the needs of our guests are not just met, but exceeded. My team of ladies and gentlemen joins me sharing our appreciation for your past loyalty and we hope to be of service... More 

Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

I've stayed all over the world and would expect more from the Ritz properties, last 2 trips have me wondering if I'm at an average Marriott. Check in and out for myself was very handled professionally and quickly, I did notice during my 4 nights stay lines. Since I was here for a work trip I did notice the loud... More 

Helpful?
Thank Denise W
E_Schinnerl, General Manager at The Ritz-Carlton, Buckhead, responded to this review

Dear Guest, thank you for your recent visit and for taking the time to share your comments with us. My team of ladies and gentlemen joins me in sharing in your disappointment for not having met your expectations, since it is always our intention to create an experience that is memorable for the right reasons - we take great pride... More 

Shawnee Mission, Kansas
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This may not be the newest hotel. However, it is certainly the nicest. Every employee goes out of his/her way to help and make you feel pampered. Although the hotel has been impeccably maintained, I understand that the rooms will be undergoing a renovation in the future. We thought they were beautiful as is. I will stay there whenever we... More 

Helpful?
Thank TravelerfromOZ
E_Schinnerl, General Manager at The Ritz-Carlton, Buckhead, responded to this review

Dear Guest, thank you for sharing your kind comments with us and we appreciate your loyalty to our hotel. Our team of ladies and gentlemen and I look forward to your next visit, so we may once again, provide you with the highly personalized service and special ambiance our hotel is known for. It will be our sincere pleasure to... More 

Montgomery, Alabama
Level Contributor
196 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was only our 2nd time for this Ritz and the room and service was outstanding. It is a great central location for shopping plus to access all areas of Atlanta. We were able to visit friends in Johns Creek and also Midtown with relative ease. Shopping is incomparable in Atlanta.

Helpful?
Thank Jerry K
E_Schinnerl, General Manager at The Ritz-Carlton, Buckhead, responded to this review

Dear Guest, thank you for sharing your comments regarding your recent visit with us. Our team of ladies and gentlemen joins me in looking forward to the next opportunity to welcome you to our hotel, so we may once again, provide you with the refined ambiance you come to expect of us. It will be our most sincere pleasure to... More 

Indianapolis, Indiana
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

In Atlanta for a business trip. After checking in, entered hot, extremely humid room. Air conditioner sounds like a wind turbine - maybe to drown out the noise from neighboring rooms. So much noise comes through the adjoining door - I could hear every word on my neighbor's television. There was a party next door the second night of my... More 

Helpful?
Thank ShannonRW
E_Schinnerl, General Manager at The Ritz-Carlton, Buckhead, responded to this review

Dear Guest, thank you for your recent visit and for sharing your feedback with us. Please forgive the shortcomings your experienced, which are clearly not what you come to expect of us. We very much value your comments and past loyalty and we look forward to the opportunity to be of service to you again so we may restore your... More 

Atlanta, Georgia, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I've stayed at this hotel several times in the past few months. While it does have the appearances of being a Ritz, it does not have the same level of service or facilities you would expect of a Ritz Carlton. The hotel is really showing age, which was apparent when at 8am in the morning I was stuck trying to... More 

Helpful?
Thank Matt D
J_Sanders1, Manager at The Ritz-Carlton, Buckhead, responded to this review

Dear Guest, Thank you for your feedback on your recent stay. Please allow me to extend our apologies for our recent elevator issue and its impact on your stay, and please know that we are taking steps to ensure that such a breakdown in service and availability does not reoccur. Regarding your billing error, I would be happy to look... More 

Greenville, South Carolina
Level Contributor
88 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 1 week ago

What's not to love about this luxury Hotel in a great section of Atlanta? The staff, beds and all the attention to detail that you expect to experience in a Ritz-Carlton is what you'll experience here. The weekend nightlife at the bar is lively and the food flavorful.

Helpful?
Thank PeacefulSoul2
E_Schinnerl, General Manager at The Ritz-Carlton, Buckhead, responded to this review

Dear Guest, thank you for your kind comments and loyalty to our hotel. Our team of ladies and gentlemen joins me in looking forward to the next opportunity of hosting you and for you to enjoy the wonderful ambiance, food & beverage offerings and personalized attention you come to expect from our hotel. It will be our sincere pleasure to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Surround yourself with an irresistible combination of Southern hospitality and relevant sophistication at The Ritz-Carlton, Buckhead, GA, hotel. Ideally situated in the heart of Atlanta’s most celebrated neighborhood, The Ritz-Carlton, Buckhead offers guests effortless access to the city’s finest shopping, dining and entertainment. ... more   less 

Additional Information about The Ritz-Carlton, Buckhead

Address: 3434 Peachtree Road, NE, Atlanta, GA 30326
Location: United States > Georgia > Atlanta > Buckhead
Price Range: $256 - $600 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Buckhead 5*
Number of rooms: 517
Reservation Options:
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Also Known As:
The Ritz-Carlton, Buckhead Hotel Atlanta
Ritz Carlton Buckhead
Ritz Atlanta
Ritz-Carlton Atlanta
Atlanta Ritz-Carlton
Hotel Style:
#5 Spa Hotel in Atlanta
#6 Luxury Hotel in Atlanta
#6 Family Hotel in Atlanta
#9 Green Hotel in Atlanta
#9 Romantic Hotel in Atlanta
#23 Business Hotel in Atlanta
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