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Sheraton Suites Galleria Atlanta

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2844 Cobb Parkway S.E., Atlanta, GA 30339
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Sheraton Suites Galleria Atlanta
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475 Reviews from our TripAdvisor Community

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Showing 464: English reviews
Raleigh, North Carolina
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

We were disappointed with the overall experience during our recent week long stay at this hotel. The bed was uncomfortable, from the mattress to the ill fitting sheets. One of the cleaning staff was very pleasant but another was almost rude and did not seem to care about the lack of cleanliness in the hallway. We pointed out a ball... More 

Helpful?
Thank RaleighRE
glenn s, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Thank you for taking the time to share your comments about your most recent stay with us. We are truly sorry that we did not meet your expectations in such areas as overall housekeeping service and the hallways being warm. I have addressed your concerns with my Executive Housekeeper pertaining to the cleanliness issues. As for the hallways we are... More 

Stockholm, Sweden
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great hotel with large suites if you have business in the area between the city and Marietta. It is right by Cumberland mall (which has some nice restaurants) and some strip malls. The staff is very helpsome and friendly.

Helpful?
Thank Ankan44
glenn s, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Many times we only hear the negative aspects of an individuals stay, so thank you for taking the time from your busy schedule to share such wonderful comments. We were so pleased to hear that we exceeded your expectations in such areas as location, and overall helpfulness/friendliness of the staff. We hope that if your travels bring you back to... More 

Tampa
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

We have stayed here the last two years for baseball tournaments. We have always had a great stay here. The staff is very friendly, professional and attentive. We like the lay out of the rooms. There is a big vanity area separate from the toilet and shower area. There are also two separate rooms, a bedroom and a living area... More 

Helpful?
Thank Susan B
glenn s, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Thank you for sharing such wonderful comments about your most recent stay with us. Many times we only hear the negative aspects of someone's stay, so your comments were refreshing. It was great to hear that the staff was friendly and professional during your stay which I will share with them. Again thank you for your business and enjoy the... More 

Fort Worth, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Excellent room. Even better - the pillows and bed were great. Nice room. We stayed at several hotels on this vacation and this was by far the best. What I want in a hotel. It is also next to a mall. I travel to Atlanta from time to time and will definitely stay again.

Helpful?
Thank JnJHunt2
glenn s, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Many times we only hear from guests when they want to sharing negative things about their stay so your comments were very refreshing. We were so pleased to hear that we exceeded your expectations in many levels and hope to see you again if your travels bring you back to the Atlanta area. Again thank you for your business and... More 

Marshville, North Carolina
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 days ago NEW

From the beginning of our stay everyone at the Sheraton was so friendly and helpful. We had lots of things to unload from our car that were bulky and the "bell boy/gentleman" was so gracious helping us unload on to the trolley.

Helpful?
Thank bookwormrh
glenn s, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Thank you for sharing such wonderful comments about your most recent stay with us, and were very pleased to hear that we exceeded your expectations in the area of overall customer service, especially in the area of the bell staff. Again thank you for your business, and enjoy the balance of the week. All the best, Glenn Spanier General Manager... More 

Trondheim, Norway
Level Contributor
59 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

Rooms are nice and spacious, but the facilities are so old and everything seems to be falling apart. The phone system never worked during our entire stay which meant that either we physically went to the front desk to ask for anything or called on our mobile phone. The rooms never got made up and definitely never cleaned because we... More 

Helpful?
Thank Cat K
glenn s, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Thank you for taking the time to share your comments with us regarding your most recent stay with us. We are truly sorry that we did not meet your expectations in such areas as overall housekeeping service, the issue you experienced with the phone system, and your overall experience in our Club Lounge. Pertaining to your check in experience it... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 5 days ago NEW

My family and I stayed at this location in multiple rooms. We were extremely late for check-in as there were multiple accidents on the interstate and bad weather as we traveled to Atlanta. I called and spoke with Mattie, who was EXTREMELY polite. She even went as far to wish us a safe travels. Upon arriving to the hotel around... More 

Helpful?
Thank wantstoseetheworld1
glenn s, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Thank you for taking the time to share such wonderful comments about your most recent stay with us. Many times we only hear the negative aspects of one's stay so your comments were very refreshing. We were pleased to hear that the entire staff exceeded your expectations and that both Mattie and Renada has such a great impact on your... More 

Level Contributor
4 reviews
2 of 5 stars Reviewed 1 week ago

Stayed here as part of a business trip. I used my debit card to cover incidentals. When I attempted to check in the system was having an issue and attempted to put me a room that was already booked, but they recorded my debit card to that room anyways. Once I was checked into my own room, my debit card... More 

Helpful?
Thank Melissa B
glenn s, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

As General Manager I greatly appreciate those individuals that share not only the good aspects of their stay, but also areas in which we feel short to their expectations. We are sorry that we did not meet your expectations in the areas of efficiency of checking in, and overall follow up from the stay. It is from individuals such as... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

Great, clean hotel. Staff is very friendly and goes above and beyond to make sure you're happy. We were very satisfied. Kids loved the indoor/outdoor pool. Would definitely stay here again if returned to Atlanta.

Helpful?
Thank Sherri T
glenn s, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

It is refreshing to hear from individuals that share positive comments about their stay since many times we only hear the negative aspects of individual's stays. It was great to hear that we exceeded your expectations in such areas as room cleanliness, and overall customer service. We hope that you will stay with us again if your travels bring you... More 

Mechelen, Belgium
Level Contributor
63 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel had the perfect location for us, Northwest of Atlanta. Huge parking garage next to the hotel, very convenient. All staff were helpful and polite at reception. Very spacious and clean room, the bed was so comfortable. Wi-fi wasn’t an issue. As SPGP we had breakfast in the Club Level. That was just excellent. A lot of fresh fruit,... More 

Helpful?
Thank SVanDC
glenn s, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Thank you for taking the time to share such wonderful comments about your most recent stay with us. Many times we only hear the negative aspects of an individual's stay so your comments were very refreshing. We thank you also form being an SPG member and we look forward to welcoming you back if your travels bring you back to... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
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About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Suites Galleria Atlanta is adjacent to Cumberland Mall, Cobb Galleria Convention Centre, and Cobb Energy Centre. Our hotel has 4,000 sq ft of meeting space, accommodating up to 200 guests. ... more   less 

Additional Information about Sheraton Suites Galleria Atlanta

Address: 2844 Cobb Parkway S.E., Atlanta, GA 30339
Location: United States > Georgia > Atlanta > Cumberland
Price Range: $145 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Galleria Atlanta 3.5*
Number of rooms: 278
Reservation Options:
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Also Known As:
Sheraton Suites Galleria Atlanta Hotel Atlanta
Sheraton Hotel Galleria Atlanta
Sheraton Atlanta
Atlanta Sheraton
Hotel Style:
#78 Business Hotel in Atlanta
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