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Sheraton Suites Galleria - Atlanta

Traveler (254)
Room & Suite (107)
Dining (24)
Certificate of Excellence

About

#48 of 178 hotels in Atlanta
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
Sheraton Suites Galleria Atlanta is a comfortable and convenient hotel in Atlanta, Georgia's Galleria. We sit adjacent to Cumberland Mall, Cobb Galleria Convention Centre and Cobb Energy Centre. Our hotel has 4,000 sq ft of meeting space, accommodating up to 200 guests.
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Property amenities
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Non-smoking hotel
Dry cleaning
Wifi
Public wifi
Paid wifi
Paid internet
Internet
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Meeting rooms
Laundry service
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Room service
Microwave
Refrigerator
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet
Hotel links
Visit hotel website
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Location

Full view
77Somewhat walkable
Grade: 77 out of 100
46Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
720Reviews
4Q+A
100Room tips
Traveler rating
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Popular mentions
We chose to stay here so that we'd have easy access to The Battery and Suntrust park without breaking the bank. I must say the hotel is very nice. Our room was very spacious, and the bed was so comfortable. We had tickets to the Braves game. They offer a shuttle but it only holds 6 people at a time, there were a dozen or so people waiting ahead of us so we decided to walk. It took roughly 20 minutes to walk to the Battery. From the mall parking lot you take the pedestrian bridge across Cobb Parkway and then work your way over to the pedestrian bridge across I-85. It's very convenient and you don't have to worry about traffic after the game. If I was going to complain about anything it would be the check-in process, it's not very clear. I got an email telling me to download their app and I could go ahead and check in ahead of time and that when my room was ready I'd get a push notification telling me how to access my room. That push notification never came. We got to the hotel right at 3 and had to wait in this ridiculous line to check in. I'm not sure what the point of the app is, seemed like it didn't do us any good. Also, for the price of the room you would think they'd include breakfast, but they don't. I believe it was $15/person for breakfast, we passed. I've stayed at much lesser hotels that offered a decent breakfast with your room. Also there is a $12 fee to park daily, we knew this ahead of time, so no big deal, just wanted to share that fact. Otherwise we were pleased and would stay here again.
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Decent Hotel directly off I75, next to a mall and plenty of restaurants. Very close to Sun Trust Park and you could even walk if you wanted to. The staff is super friendly and a great big shout out to Jonah who ran to his car just to get me change for the laundry. Speaking of laundry, one washer, one dryer, no change machine. When you are here for baseball, you are better off going to the close by coin laundry, it's faster too. The rooms are spacious but there is an odd dampness throughout the hotel, especially in the rooms. They don't smell, it's just damp. They are a tad worn in some areas but nothing major. The lobby is smaller and they serve food, but we never ate there. There is a small pool on #2. There is also a parking garage attached and you will need your key to enter AND exit, but be forewarned.....you will be wacked $12 per day!! I was NOT told this ahead of time. Another tip...anywhere heading toward the expressways or the ballpark, take your car to the top of the parking garage and exit there, not down below on ground level. You can turn left out of the garage up top and left again and you will have a stop light to turn right or left on Cobb Parkway. Otherwise, you will turn right from the ground level and have to proceed to next stoplight and make a U turn. Sadly we discovered this on our second to the last day.
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Fantastic location with lots to do nearby. The staff was very nice. The rooms are roomy and clean. The Cumberland Mall is a 2 block walk and the Battery/SunTrust Park area is about 4 blocks away. Nice bar. Really enjoyed it.
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We were here for a baseball tournament. The team was required to stay here. There was one washer and one Dryer. Really need more and on a positive note love having starbucks coffee in the room and the room was perfect. Great beds and like the sink is outside the bathroom. Thr cucumber water was so refreshing after a hot day at the field. Staff wad exceptionally friendly. Great customer service
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Response from EmmaC6271, Front Office Manager at Sheraton Suites Galleria - Atlanta
Responded 1 week ago
Thank you for your honest feedback. We appreciate your business. I'll definitely pass on to Management your concern regarding more washers and dryers. I apologize we didn't have more washers and dryers at my property but happy to hear that you had a great stay with us. Should your travels bring you back to Atlanta, please don't hesitate to stay with us.
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Great location! Comfy bed, nice clean room. Stayed for Braves game. They offer a shuttle which we took to the game. Shuttle is small probably seats 7 but really close to park so they return relatively fast. We walked back. Quick walk. We went the galleria center way which is less strenuous and seemed pretty fast and safe. Took pedestrian bridge over Cobb and just take the other bridge directly into the battery. Hotel elevator gets bottle necked after the game. Very slow and no stairs. Good place to stay !
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Response from EmmaC6271, Front Office Manager at Sheraton Suites Galleria - Atlanta
Responded 1 week ago
Thank you for the response, we really appreciate you and happy to hear that you enjoyed your stay with us. Should you travels bring you back to Atlanta, please don't hesitate to stay with us.
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PRICE RANGE
$127 - $276 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton suites galleria atlanta hotel atlanta, sheraton hotel galleria atlanta, sheraton atlanta, atlanta sheraton
LOCATION
United StatesGeorgiaAtlanta
NUMBER OF ROOMS
278
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