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Sheraton Suites Galleria Atlanta

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Sheraton Suites Galleria Atlanta
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487 Reviews from our TripAdvisor Community

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Showing 476: English reviews
Jacksboro, United States
Level Contributor
4 reviews
4 of 5 stars Reviewed yesterday NEW

Other than the internet service in the room I found this to be an excellent place to stay. It is extremely clean, the food that I was served was great, and the bed was very comfortable. I will stay here again when I'm in the area.

Helpful?
Thank Mike F
Miamisburg, Ohio
Level Contributor
249 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is very well located close to the Galleria Mall in Atlanta. All of the rooms are two room suites. The bed was very good, as always at Starwood hotels. We had a problem with the phone ringing at midnight to ask us if we wanted a wake up call. We thought that was very stupid. Then the next... More 

Helpful?
Thank timesharetraveler11
Georgetown, Tennessee
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Went to ATL for 2 nights during the week. Decent hotel. OK location. I can see the appeal for concerts and other big venues, though. We were not there for a big venue. Bed was comfortable. We had a corner room, and very quiet. Pillow situation was meh....3 pillows too much. 2 pillows - not enough. A goldilocks situation, I... More 

Helpful?
Thank Dawn W
Jacksonville, Florida
Level Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

While on vacation we stayed at this awesome hotel Beds are so comfortable 11th floor suite was amazing,staff so friendly super clean place the food is off the chain good Whenever I'm there I will be at the Sheraton Galleria for my stay that will be most likely in October 2016 I did not have one problem with this place... More 

Helpful?
Thank PastorDeborah3
glenn s, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Many times we only hear the negative aspects of an individual's stay, so it was very refreshing to hear that we exceeded your exaptation's during your most recent stay with us. We hope that if your travels bring you back to the Atlanta area that you will once again staying. Again thank you for your business and have a great... More 

Cleveland, United States
2 reviews
1 of 5 stars Reviewed 2 weeks ago

I am continually disappointed with the service at this Sheraton. Unfortunately since there is no other SPG property within 5 miles of this location, I have to stay there to make it easy for me to get to my work location. Some lowlights from this year: - Wakeup calls that are missed by the front desk - Long wait times... More 

Helpful?
Thank Jason S
glenn s, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Thank you for taking the time from your day to share your comments about your most recent stay with us. We are truly sorry that we did not meet your expectations in the area of overall customer service and phone service at the hotel. It is from individuals such as you who share their experience that enable us to correct... More 

Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked a 4 day stay at the Sheraton Suites Galleria Checked in with Terrance ( at the front desk) , he was great helped me with all questions.. Was on the Club Level, Had a great breakfast every morning. The young lady that works the breakfast on the club level was great! Friendly, Fun and very efficient... The hotel... More 

Helpful?
Thank scooter1961
glenn s, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Many times we only hear the negative aspects of an individuals stay so your comments were very refreshing. We were so pleased to hear that we exceeded your expectations in such areas as overall cleanliness, great location and overall customer service from the staff. We were pleased to hear that staff members such as Terrance and Eric at the front... More 

Dublin, Ireland
Level Contributor
41 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for a business trip in July. Hotel is bright and airy on the ground floor, with plenty of areas to sit and work as well as dine. Rooms had a modern decor, in very good condition and state of cleanliness. Rooms are a very generous size. Kitchenette is pretty basic, just offers a kettle and a microwave. Staff... More 

Helpful?
Thank irlrobins
glenn s, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Thank you for taking the time from your busy schedule to share such wonderful comments about your most recent stay with us. We were so pleased to hear that we exceeded your expectations in such areas as overall cleanliness and the staff being friendly and helpful. We hope that if your travels bring you back to the Atlanta area that... More 

Marlborough, Connecticut
Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed here for a convention at the Cobb Galleria. A few pluses first: clean, nicely appointed rooms. Pleasant front desk staff. Well stocked (if over priced) hotel convenience store. Cons: I had SUCH a hard time with the room booking. Back and forth with Glenn, the manager for WEEKS. Didn't receive callbacks, problems running my CC on their end...they even... More 

Helpful?
Thank tdumpling
glenn s, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

As General Manager of the hotel I greatly appreciate those individuals that share not only the good aspects of their stay, but also area in which we fell short to their expectations. It is from individuals such as you that enable us to correct our shortfalls for future guests. Enjoy the balance of the week and the upcoming weekend. All... More 

Philadelphia, Pennsylvania
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 25, 2016

I had to travel to Atlanta for business and had a choice between Sheraton Suites and another comparable hotel. The hotel was small but well kept. I noticed immediately it was a bit humid in the hotel, uncomfortably so. That was quickly overshadowed by the wonderful service by a gentleman at the front desk by the name of Terence. He... More 

Helpful?
1 Thank rashiidkcoleman
glenn s, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Thank you for taking the time to share your experience not only with the property, but also with other TripAdvisor readers. We are fully aware of both the elevators and hallways being warm and are addressing the area. Unfortunately the unit that supplies these areas is not working to its fullest capacity and we had to order a new unit... More 

Tampa, Florida
Level Contributor
3 reviews
5 of 5 stars Reviewed July 24, 2016

I stay at the Sheraton Suites Galleria monthly as my company's corporate Headquarters is located in Atlanta. This hotel has been totally refurbished - lobby, bar, restaurant, rooms are very large and nice. I would highly recommend this location to anyone spending a couple days in the area. Staff is always friendly and takes great care of SPG Platinum members... More 

Helpful?
Thank jbpayne98
glenn s, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Many times we only hear the negative aspects of an individual's stay so your comments about how we exceeded your expectations were very refreshing to hear. We look forward to welcoming you back if your travels bring you back to the Atlanta area. Enjoy the balance of the week, and thank you for your business. All the best, Glenn Spanier... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Suites Galleria Atlanta is adjacent to Cumberland Mall, Cobb Galleria Convention Centre, and Cobb Energy Centre. Our hotel has 4,000 sq ft of meeting space, accommodating up to 200 guests. ... more   less 

Additional Information about Sheraton Suites Galleria Atlanta

Address: 2844 Cobb Pkwy SE, Atlanta, GA 30339-3113
Location: United States > Georgia > Atlanta > Cumberland
Price Range: $119 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Galleria Atlanta 3.5*
Number of rooms: 278
Reservation Options:
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Also Known As:
Sheraton Suites Galleria Atlanta Hotel Atlanta
Sheraton Hotel Galleria Atlanta
Sheraton Atlanta
Atlanta Sheraton
Hotel Style:
#78 Business Hotel in Atlanta
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