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The Ritz-Carlton, Atlanta

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#21 of 172 Hotels in Atlanta
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The Ritz-Carlton, Atlanta
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1,403 Reviews from our TripAdvisor Community

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Greenville, South Carolina
Reviewed 5 days ago NEW

Customer service is their specialty at this location. From the valets to the housekeeping staff they were very attentive and accommodating. They were very helpful with directions and recommendations for dining and entertainment. Walking distance to many fine restaurants in downtown ATL as well. A bit of street noise and thin walls were only downside we found. We will be...

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Helpful?
Thank luv2travelfam
Grosse Pointe, Michigan
Reviewed 6 days ago NEW

This Ritz is located in the heart of downtown Atlanta. Our room was much bigger than is typical in a downtown hotel, and quite comfortable. The bathroom was also spacious. However, the walls were paper thin and early Sunday morning we could clearly hear the family in the room next door. That was disappointing, but thankfully we had an early...

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Helpful?
Thank Bernadette D
Matthew S, Director of Operations at The Ritz-Carlton, Atlanta, responded to this review

Thank you for the positive review in regards to your guestroom size and accommodation. I apologize you were disturbed by other guest noise. We look forward to welcoming you again in the future.

Atlanta, Georgia
Reviewed 1 week ago

Our experience with The Ritz Carlton, Atlanta was superb! The Senior Catering Manager and the Senior Manager of Meetings and Special Events were an incredible team to work with! Their attention to every detail helped create one of the most amazing nights of our lives! The guests loved every minute and were continually saying to me, "This is the BEST...

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Helpful?
Thank bethelight2017
Reviewed 1 week ago

We checked in and ran into a few problems. I was very unhappy at the time but the director of operations took care of things and kept us as a Ritz-Carlton customer. The hotel is a nice place to stay in Atlanta for business or pleasure. We appreciate the assistance from the management and we will be back.

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Helpful?
Thank Matt M
Barcelona, Spain
Reviewed 1 week ago

At a price of about $280 plus tax, this is a perfectly satisfactory hotel. It is well-located and well-maintained, staff are cheerful and helpful. However, as a very experienced traveler, I simply wouldn't consider this Ritz-Carlton a 5-star property. My bedroom was small and had no special luxury features, though the bed was comfortable. The bathroom was diminutive; a plastic...

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Helpful?
Thank MannyG2000
Matthew S, Director of Operations at The Ritz-Carlton, Atlanta, responded to this review

Thank you for the positive remarks in regards to the service you received by our Ladies and Gentleman. We are currently in the design stages for our upcoming room renovation which will occur at the end of the year. We are excited about the modern upgrades our guestroom will receive.

New York City, New York
Reviewed 1 week ago

Stayed at this hotel for a meeting with Deloitte as it is connected to their building in downtown Atlanta. Great location for other activities and restaurants nearby. Service was great as usual with most Marriotts, but Ritz Carlton's are a cut above the rest. They have a concierge option for a higher room rate which includes lounge access, food, and...

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Helpful?
Thank Erwin K
Austin, Texas
Reviewed 1 week ago

I attended a business conference here. I stay in hotels over 120 nights a year, and I thought that the staff were among the friendliest and most helpful I have encountered in U.S. hotels. The room was well-decorated, with a comfortable bed and good water pressure in the shower (I have stayed in too many allegedly high-end hotels with uncomfortable...

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Helpful?
Thank TexasTraveler78701
Nashville, Tennessee
Reviewed 1 week ago

We selected the Ritz to start our cross country Amtrak journey with and were not disappointed! The room was great, the service impeccable and the food marvelous. The connection to the ATL Amtrak station was handled by the concierge. We wished we could have stayed another night. When we arrived the hotel was at capacity, but the staff treated us...

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Helpful?
Thank kenpthomas
Scotch Plains
Reviewed 2 weeks ago via mobile

We were here for a conference and experienced their restaurant and their catering. Their catering staff was very eager to please and th food was excellent. In fact all their staff was welcoming and helpful from housekeeping to front desk to the bellmen. The only reason I didn't give them a 5 rating is that they don't have a spa...

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Helpful?
Thank IMB95
Southeast US
Reviewed 2 weeks ago

What to say about any Ritz Carlton, supposed to be one of the top of the line hotels, right? Well, the Atlanta downtown location certainly has a large staff ready to help. In fact, it appeared there were two (or more) people for every job to be done: from the valet parking and greeters in the lobby to waitresses and...

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1Thank cinesage
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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Ritz-Carlton, Atlanta is downtown's premier business address and a luxurious oasis in the heart of the city. Awe-inspiring interiors create an unequaled environment for work and play. Surrounded by the state's centers of finance and government, and just minutes from the Georgia Aquarium and sports events at the Georgia Dome, Philips Arena and Turner Field, The Ritz-Carlton, Atlanta is ideally situated. ... more   less 

Additional Information about The Ritz-Carlton, Atlanta

Address: 181 Peachtree Street N.E, Atlanta, GA 30303
Location: United States > Georgia > Atlanta
Price Range: $229 - $543 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Atlanta 5*
Number of rooms: 444
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Also Known As:
The Ritz-Carlton Atlanta Hotel Atlanta
Ritz Carlton Atlanta
Atlanta Ritz Carlton
Ritz Atlanta
Hotel Style:
#11 Luxury Hotel in Atlanta
#13 Romantic Hotel in Atlanta
#19 Business Hotel in Atlanta
#26 Family Hotel in Atlanta
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Questions & Answers

Here's what travelers have asked, with answers from The Ritz-Carlton, Atlanta staff and other travelers.
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Questions? Get answers from The Ritz-Carlton, Atlanta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“high floor for less street noise”
 of 5 bubbles luv2travelfam, 5 days ago | Read review
“Away from elevators, higher floor. It is located downtown so there can be a lot of street noise.”
 of 5 bubbles LG12302000, 3 weeks ago | Read review
“Free coffee in the lobby during the early morning hours. You can control the TV with the Stayconnect phone app.”
 of 5 bubbles bogeygolfer, 4 weeks ago | Read review
“Ask for a renovated room, once they're available”
 of 5 bubbles Thunderbowl, Feb 9, 2017 | Read review
“Request a city-view room”
 of 5 bubbles courtneybO9712RP, Feb 8, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question