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The Ritz-Carlton, Atlanta

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#18 of 178 Hotels in Atlanta
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The Ritz-Carlton, Atlanta
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1,281 Reviews from our TripAdvisor Community

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Showing 1,242: English reviews
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

WiFi should be free, this is meanwile one of the necessities of the time We stayed here 3 years ago and we loved it. Breakfast still excellent, staff still accommodating. The hotel is located in the heart of downtown, close to lots of restaurants and things to do (just 5 min walk to Hard Rock Cafe). There is also an... More 

Helpful?
Thank Halil O
Savannah, Georgia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

first time at this Ritz-Carlton, above average property. room was as expected. Always love the lighted magnifying mirrors in the bathrooms! Staff was friendly, but expect a little more, stays in the past at other Ritz properties they usually go above and beyond, always addressing you by name etc. But over all a nice stay

Helpful?
Thank sbass464
Houston, Texas
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

My husband and I flew to Atlanta where I was to attend the VOW Bridal Market to order merchandise for our family's store. Shortly after checking in I discovered my 80 yr old husband had a noticeable fever. When I realized it was 103.5 I called the concierge desk and asked about a doctor or the closest Emergency Room. With... More 

Helpful?
Thank Barbara T
Washington DC, District of Columbia
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

I take a yearly trip to Atlanta and stay at the Ritz Carlton Downtown. The service is wonderful, and it's always clean and neat. I love they have jelly belly's in the lobby of the hotel in peach and vanilla flavor. They also have ice tea or lemonade in the lobby as well. I love the location, once time there... More 

Helpful?
Thank NIC5712
Atlanta, Georgia
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We recently stayed for our first time at a Ritz Carlton hotel. We stayed at the downtown Atlanta location. I was pleasantly surprised with all of the amenities that were offered. The hotel was in need of some minor cosmetic repairs but the rooms themselves were nice. The rooms were spacious and well appointed. This hotel only offers valet and... More 

Helpful?
Thank Mark E
Atlanta, Georgia
Level Contributor
30 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
2 of 5 stars Reviewed 1 week ago

I just finished a quick one night stay here and would definitely not return. The hotel is 4 stars at best and my room was filthy and worn. The knobs behind the sink looked like they had not been cleaned in months, caked with green and black soap scum and toothpaste residue – there was even an old toothpaste cap... More 

Helpful?
1 Thank mcadrenaline
ManuelDeisen, General Manager at The Ritz-Carlton, Atlanta, responded to this review

Thank you for posting your review and your feedback. I sincerely apologize for the housekeeping issues and please trust that they will be addressed. As regards to carpet and décor I would politely disagree with your description. On the other hand the hotel will undergo a major guest room renovation in 2017. Regards, More 

Atlanta, Georgia
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

The valet and bellman service was top notch. The rooms are spacious and lovely. Unfortunately, two guests in our party became sick, and we believe our drinks from the bar may have been tampered with. We asked to see security footage and was told they do not have security cameras. The hotel manager and security manager were friendly and efficient... More 

Helpful?
1 Thank DeniseWC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Working in the room late one evening, the power pops in half of the room. I called the desk, no answer. I called the desk again, no answer. Third times a charm, someone finally answered. Told them about the power popping, engineering visited and after less than 5 minutes of troubleshooting...I was moved to a different room. Thinking I would... More 

Helpful?
1 Thank Matt L
ManuelDeisen, General Manager at The Ritz-Carlton, Atlanta, responded to this review

Dear Matt, thank you very much for sharing your feedback. First and foremost I sincerely apologize for the power outage and the less than satisfactory resolution. I agree this could and should have been handled better. I will send you a private message with my contact information and look forward to connecting with you. More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

Stayed with family for a special occasion. The staff was wonderful as always at a Ritz Carlton, the lobby area is beautiful and the complementary jelly beans are a nice touch. Stayed in a room with the Club Level access. Club was great..staff friendly, atmosphere inviting, and food delicious. The hotel room itself however lacked the attention to detail that... More 

Helpful?
Thank Paul S
Danielson
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Wanted to love our one night stay but when we found a pair of soiled ladies undies in the pocket of their iconic symbol of luxury, the ritz carlton robe, our hopes were crushed. Even worse the robe had been staged by the maid service as if freshly placed for our stay. (How could we be sure the sheets were... More 

Helpful?
3 Thank LisaDanielson
ManuelDeisen, General Manager at The Ritz-Carlton, Atlanta, responded to this review

Dear Ms. Danielson, first and foremost please accept my sincere apologies for the opportunities you encountered while staying with us. Please rest assured that we do have rigorous cleaning standards in place and while this was a huge oversight, it is certainly a rare exception. As regards the elevators, they were fully functional and only taken out of service for... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Ritz-Carlton, Atlanta is downtown's premier business address and a luxurious oasis in the heart of the city. Awe-inspiring interiors create an unequaled environment for work and play. Surrounded by the state's centers of finance and government, and just minutes from the Georgia Aquarium and sports events at the Georgia Dome, Philips Arena and Turner Field, The Ritz-Carlton, Atlanta is ideally situated. ... more   less 

Additional Information about The Ritz-Carlton, Atlanta

Address: 181 Peachtree St NE, Atlanta, GA 30303-1705
Location: United States > Georgia > Atlanta
Price Range: $215 - $880 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Atlanta 5*
Number of rooms: 444
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Also Known As:
The Ritz-Carlton Atlanta Hotel Atlanta
Ritz Carlton Atlanta
Atlanta Ritz Carlton
Ritz Atlanta
Hotel Style:
#10 Luxury Hotel in Atlanta
#13 Romantic Hotel in Atlanta
#19 Business Hotel in Atlanta
#26 Family Hotel in Atlanta
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