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The Ritz-Carlton, Atlanta

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181 Peachtree Street, N.E., Atlanta, GA 30303
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (140)
Room & Suite (108)
Dining (40)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 03/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton, Atlanta
Updated 03/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#93 of 197 hotels in Atlanta
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
The Ritz-Carlton, Atlanta is downtown Atlanta, Georgia's premier business address and a luxurious oasis in the heart of the city. Awe-inspiring interiors create an unequaled environment for work and play at our hotel in Atlanta, Georgia. Surrounded by the state's centers of finance and government, and just minutes from sports events, The Ritz-Carlton, Atlanta is ideally situated.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Books, DVDs, music for children
Car hire
Business Center with Internet Access
Conference facilities
Paid public parking on-site
Paid wifi
Coffee shop
Restaurant
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business center
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Room service
Safe
Flatscreen TV
Bath / shower
Sofa
VIP room facilities
Bottled water
Iron
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Classic
Languages Spoken
English
Hotel links
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193Reviews1Q+A23Room tips
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JenBeaches wrote a review Nov 2021
Atlanta112 contributions78 helpful votes
The Ritz is a lovely hotel in a great location in downtown Atlanta. The rooms are nice and beds comfy. They need to work on customer service and satisfaction. It seems as if they could honor simple requests, like a higher floor for a better view to make the customer happy. Especially when it's not a busy night at the hotel. However, many staff members were friendly.
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Date of stay: November 2021
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DamienBE wrote a review Nov 2021
New York, New York, United States288 contributions93 helpful votes
Do yourself a favor and stay somewhere else! The service is TERRIBLE. The dinner at the steakhouse is average. The southern hospitality is nowhere to be found. The hotel rooms are clean but they don’t have cotton, cute tips and other items. The internet speed is limited to 2MG per sec which is the speed we all had 10 years ago. Good luck keeping a work video conference on google meet or zoom. Over several video meetings the video or the sound kept on dropping. The hostesses at the steakhouse (both for the evening shift and the midday shift) were both unfriendly and unhelpful. The lady at night was very frazzled and clearly unhappy that we arrived at 9.45pm. When asked for her recommendation we got :”whatever you would like to eat” on a tone. The waiter was cold at first but we were super nice with him and he warmed up and became more friendly and helpful for example just for a refill of Diet Coke or some small attention. But this was still the very minimum to be expected. We were shocked to realize that the service at Hooters was SIGNIFICANTLY more professional, attentive and friendly. Despite having a 4pm check out and the privacy sign on the door as I still had a work call, house keeping knocked and entered twice in the room between 3.30 and 4pm. The windows need a good wash. There is a thick layer of dust on them. Room were clean, beds comfortable, cheap water is provide and expensive water is for sale in the room. No pens available. The valet when we first arrived were useless and didn’t even move a finger on Thursday night. Then on Saturday we clearly showed the cash and then we had 3 people just to get into a car. Very much a let down.
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Date of stay: November 2021Trip type: Traveled with friends
2 Helpful votes
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Jacob S wrote a review Nov 2021
1 contribution2 helpful votes
I’ve stayed at Ritz Carlton hotels around the world…and this is the worst by far! Front desk staff was rude, didn’t acknowledge my Titanium Elite status, didn’t offer any benefits or describe any amenities at the hotel (turns out there aren’t really any). It was 11pm, I’d be traveling all day, and starving - asked if there was food on property, he said everything was closed. Asked what was good around, he said nothing was open. He suggested Uber Eats, I asked who to order from, he said he didn’t know. Then when my food finally arrived, the front desk refused to bring me my food - I asked the front desk what services they provided to guests and one of the examples was bringing in your bags…but apparently not if there’s food in it. Rest of the hotel is just average at best, no amenities, rooms are small/old, bathrooms are average - just not a quality hotel at all.
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Date of stay: November 2021
Location
Cleanliness
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Room Tip: Avoid hotel
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2 Helpful votes
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minhnvu2014 wrote a review Nov 2021
Alexandria, Virginia430 contributions203 helpful votes
Our stay was disappointing though there were some good things which I will mention first. The doormen and valet people were excellent and attentive. Housekeeping also did a nice job cleaning one time and my request for a sewing kit was promptly fulfilled. The bathroom in the standard king was also nice and the shower had good water pressure which I always appreciate. The gym was spacious and had a separate studio so I could do my workout there away from other people. The bed was comfy with nice sheets and pillows. The decor in the room, however, was really drabby (grey everything) with unattractive furniture. It does not feel like a five star hotel at all. The room service meal took over an hour and my pizza was limp and undercooked. A Trader Joe’s pizza would have been tastier, sadly. The coffee place where you can get a breakfast sandwich, pastries abs fruit cup were just ok and the wait was at least 15 minutes. The location of the hotel is kind of a wasteland with nothing interesting or attractive nearby (including other dining options) so unless you need to be near there I certainly wouldn’t stay there. Also, no turndown service or robes. Bottom line: it’s not really a “luxury” hotel.
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Date of stay: November 2021Trip type: Traveled as a couple
Room Tip: Don’t order overpriced and terrible room service food.
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GlobeTrotter wrote a review Oct 2021
Brooklyn, New York41 contributions31 helpful votes
I’ve stayed in Rittz hotels in other cities and they have generally been very nice. This one feels much more like a low level chain hotel. There was no bellhop service. The restaurant is really poor quality and the food takes forever to come. There are no “do not disturb“ signs for the doors, so I was awakened repeatedly by the staff knocking on the door to come for housekeeping. The tub is crummy contractor grade, that look like something you would find in a rental apartment. The decor looks like it’s from Target and the wallpaper is made of vinyl. The woman at the front desk misspelled the wifi password so I had to call downstairs for it. It’s not really a “grand” style property with beautiful interior spaces. Just a total miss all around.
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Date of stay: October 2021Trip type: Traveled on business
1 Helpful vote
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PRICE RANGE
$261 - $658 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz-carlton atlanta hotel atlanta, ritz carlton atlanta, atlanta ritz carlton, ritz atlanta
LOCATION
United StatesGeorgiaAtlanta
NUMBER OF ROOMS
444
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Frequently Asked Questions about The Ritz-Carlton, Atlanta
Which popular attractions are close to The Ritz-Carlton, Atlanta?
Nearby attractions include Time to Escape: the Escape Room Experience (Downtown Atlanta) (0.10 miles), Agatha's Mystery Theater (0.08 miles), and Escape The Room Atlanta (0.04 miles).
What are some of the property amenities at The Ritz-Carlton, Atlanta?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Ritz-Carlton, Atlanta?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at The Ritz-Carlton, Atlanta?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Ritz-Carlton, Atlanta?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton, Atlanta?
Conveniently located restaurants include Aviva by Kameel, Nikolai's Roof, and Ray's in the City.
Are there opportunities to exercise at The Ritz-Carlton, Atlanta?
Yes, guests have access to a fitness center during their stay.
Is The Ritz-Carlton, Atlanta located near the city center?
Yes, it is 0.2 miles away from the center of Atlanta.
Are any cleaning services offered at The Ritz-Carlton, Atlanta?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton, Atlanta offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Ritz-Carlton, Atlanta?
Many travelers enjoy visiting Martin Luther King Jr. National Historic Site (0.8 miles), Oakland Cemetery (1.1 miles), and Centennial Olympic Park (0.5 miles).