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The Ritz-Carlton, Atlanta

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#19 of 172 Hotels in Atlanta
Certificate of Excellence
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The Ritz-Carlton, Atlanta
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1,365 Reviews from our TripAdvisor Community

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Showing 1,320: English reviews
London, United Kingdom
Reviewed yesterday NEW

Stayed for two nights. Accommodation was comfortable and overall impression was good. Fixtures and fittings were a little tired. Service was generally good even though there was some difficulty regarding payment.

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Helpful?
Thank Jonathan P
Alexandria, Virginia
Reviewed 3 days ago NEWvia mobile

Although they've tried to keep it spruced up, there's no disguising the outdated building (low ceilings, little standard boxy hotel rooms), and there's no avoiding the homeless people on virtually every single block of this neighborhood. I don't know Atlanta well but would never stay at this hotel again. Yes you can walk to a lot of attractions, if you...

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Helpful?
Thank ChuckM58
Savannah, GA
Reviewed 4 days ago NEW

My wife and I stayed here while in town for the Falcons-Seahawks game. This is a great location, and the room was superb -- beautiful decor, spacious, and quiet, with high-quality amenities. Desk staff were gracious in accommodating our early check-in, and valet parking was quick to retrieve our car when we departed. I would give this hotel five stars...

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Thank originalbob
Reviewed 5 days ago NEWvia mobile

DO NOT stay here unless you have very low expectations. Downtown Atlanta is not a place to go unless you HAVE to and this property is the same. It's located across from a loud bar and positioned on a very loud street with cars honking and loud music playing. This goes on until midnight on the weekends. There is absolutely...

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Helpful?
Thank Laura F
ManuelDeisen, General Manager at The Ritz-Carlton, Atlanta, responded to this review

Dear Laura, thank you for sharing your thoughts. First and foremost I apologize that the hotel and its location do not meet your expectations but there are numerous options in the city of Atlanta if downtown is not your destination of choice. Many find both very desirable - see numerous positive comments on this site as a reference. The rosemary...

Charlotte, North Carolina
Reviewed 5 days ago NEW

Enjoyed a two-night stay at the Ritz. Very convenient location, very nice room and very accommodating staff. Ate a late night bite in the first-floor restaurant- the charcuterie tray was excellent and well-priced. Only small negative, DJ at the bar was way, way too loud - but the place was packed! Overall a great stay!

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Thank Diane S
Lakeland, Florida
Reviewed 5 days ago NEW

We stayed here just before Christmas with our 2 kids for 2 nites on our way to Blue Ridge - excellent downtown location - we walked to a Falcons game, 15 min walk. The RC is very family oriented and has all of the small, nice extra touches that make a RC the RC - hot chocolate in the lobby...

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Helpful?
Thank exploringwfamily
Boca Raton, Florida
Reviewed 1 week ago

I was up in Atlanta for a business trip with my husband and 2 month old daughter. The room was very dated and the crib was super dated... The crib had paint chips missing all over the railings. While i was there the maid/turn down service went thru my belongings and took my credit card and used it till i...

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Helpful?
1Thank Laurie R
ManuelDeisen, General Manager at The Ritz-Carlton, Atlanta, responded to this review

Dear Laurie, thank you very much for posting your review. We certainly do respect the privacy of all of our guests. As you pointed out, we had been in communication with you to find a mutually agreeable resolution as throughout the investigation the findings were inconclusive. I will send you a private message with my contact information if you wish...

Haymarket, Virginia
Reviewed 1 week ago via mobile

I really enjoyed my business stay for two nights. The hotel is very central, with many good restaurants that are walking distance. Every time I would come back to the hotel I was greeted very nicely and professionally. I was very impressed as the staff at the front desk remembered my name and would always greet me by my name...

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Helpful?
Thank Sarab D
Naperville, Illinois
Reviewed 1 week ago via mobile

Stayed at this hotel for 3 nights . Was able to take advantage of the club level which had exceeded my expectations for food and drink. Breakfast was perfect. Unfortunately we were at the hotel during the Passion conference. The attendees staying at the hotel came back to the room after midnight and proceeded to go in and out of...

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Helpful?
Thank sharonika25
Atlanta, Georgia
Reviewed 2 weeks ago

This property is in an excellent and central location in downtown Atlanta and has great service. However, beware the very modern and update lobby, restaurant, and bar area is deceiving as it leaves much to desire from the very outdated (carpet, furniture, lighting, drapery, and bathroom) and small rooms. The meeting rooms on the 3rd floor are in similar outdated...

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Helpful?
Thank BusinessSox
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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Ritz-Carlton, Atlanta is downtown's premier business address and a luxurious oasis in the heart of the city. Awe-inspiring interiors create an unequaled environment for work and play. Surrounded by the state's centers of finance and government, and just minutes from the Georgia Aquarium and sports events at the Georgia Dome, Philips Arena and Turner Field, The Ritz-Carlton, Atlanta is ideally situated. ... more   less 

Additional Information about The Ritz-Carlton, Atlanta

Address: 181 Peachtree St NE, Atlanta, GA 30303
Location: United States > Georgia > Atlanta
Price Range: $222 - $725 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Atlanta 5*
Number of rooms: 444
Reservation Options:
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Also Known As:
The Ritz-Carlton Atlanta Hotel Atlanta
Ritz Carlton Atlanta
Atlanta Ritz Carlton
Ritz Atlanta
Hotel Style:
#7 Spa Hotel in Atlanta
#11 Luxury Hotel in Atlanta
#13 Romantic Hotel in Atlanta
#19 Business Hotel in Atlanta
#26 Family Hotel in Atlanta
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Questions & Answers

Here's what travelers have asked, with answers from The Ritz-Carlton, Atlanta staff and other travelers.
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Questions? Get answers from The Ritz-Carlton, Atlanta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms on a high floor clearly quieter though walls are not solid...”
 of 5 bubbles jonathanpX6386XU, yesterday | Read review
“We had a standard double which had a nice sitting area, good size, not cramped”
 of 5 bubbles exploringwfamily, 5 days ago | Read review
“I would suggest a higher floor to avoid the noise from the busy downtown streets.”
 of 5 bubbles BusinessSox, 2 weeks ago | Read review
“The upper, the better”
 of 5 bubbles jww57, 3 weeks ago | Read review
“Choose Another Marriott or comparable brand hotel near here, there are plenty”
 of 5 bubbles GraysonCampbell, Nov 25, 2016 | Read review
5 of 5
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