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181 Peachtree Street, N.E., Atlanta, GA 30303
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Traveler (152)
Room & Suite (111)
Dining (41)

About

#98 of 194 hotels in Atlanta
Location
4.3
Cleanliness
4.5
Service
4.0
Value
3.6
GreenLeaders GreenPartner
In the heart of downtown, The Ritz-Carlton, Atlanta celebrates contemporary Southern luxury. Enjoy long brunches and leisurely dinners at AG, the hotel’s modern bar and steakhouse. Gather within more than 17,000 square feet of event space, recharge in renovated accommodations and savor the details that bring tradition to life, from artfully displayed vintage photography to bourbon tastings in the Club Lounge. This is the new South.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
Baggage storage
Paid public parking on-site
Paid wifi
Coffee shop
Restaurant
Taxi service
Banquet room
Meeting rooms
Concierge
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Cable / satellite TV
Sofa bed
Bath / shower
Room service
Safe
Sofa
VIP room facilities
Bottled water
Iron
Flatscreen TV
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Green
Hotel links
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221Reviews3Q+A26Room tips
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Dana T wrote a review Nov 2022
3 contributions1 helpful vote
I was greeted within seconds of pulling up by Chris and Randy (valet guys) even though they were so busy they made me feel like a priority. Before I made it there I called to see if I was able to get an upgrade with a view as I’m celebrating my 40th. Christopher (front desk agent) not only granted my request but was very attentive, informative and gave impeccable service. By far this hotel gave me the BEST service I’ve had at a hotel! Thank you to Christopher, Randy and Chris for making my stay and birthday amazing! I’ll always remember y’all and the respect you all gave me. It’s visits like this that keep my faith in humanity!
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Date of stay: November 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Erwin Schinnerl, General Manager at The Ritz-Carlton, Atlanta
Responded 2 weeks ago
Dear Chocolateisgood4U82, thank you for celebrating your special occasion of your birthday with us and for allowing us to creating memories that last. Nothing is more rewarding for our team of ladies and gentlemen than feedback that validates our efforts. I will be certain to personally recognize the members of our team that stood out - Chris, Randy and Christopher are wonderful representatives of our hotel and it makes me very proud to have the opportunity to work with them. They join me in looking forward to welcoming you back in the future, so we may build on the relationship this recent visit allowed us to create. We thank you for your loyalty. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kathrine wrote a review Jul 2022
707 contributions175 helpful votes
Hotel's Favorite
The Ritz Carlton Atlanta is situated in a prime location near The World of Coke, College football Hall of Fame, Atlanta’s Aquarium, and The Mercedes Benz Stadium. They are all within walking distance. Elizabeth Barker in the Executive offices made sure our reservation was in place prior to arrival. Not a detail was missed to make the stay a perfect one. Under the direction of the GM, Mr. Erwin Schinnerl who we have followed from the Buckhead location, all runs splendidly. He has put together an excellent team! The hotel is meticulous and very well kept. The rooms themselves are well appointed and spacious. You will have a restful sleep in the very comfortable beds. As far as the staff goes, you will meet two friendly faces upon check-in. Kerry Robbins and Frederick Burwell are the Guest Arrival Experts who will make your first impression of the Ritz a pleasant one. If you choose to stay on the Club Level, you will be met with 5 scrumptious tastings throughout the day and Antoinette will take care of your every need. She knows how to take the Ritz Experience to another level. This property is one that we would recommend when visiting Atlanta.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bayan Sabermanesh, Innkeeper at The Ritz-Carlton, Atlanta
Responded Oct 23, 2022
Thank you for taking the time to provide us with your feedback and experience. It's very rewarding to hear we met and exceeded your expectations. Also, your very kind and generous words are greatly appreciated it by our team. We certainly look forward to an opportunity to welcome you back to your home away from home. We appreciate your continued loyalty and trust.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
D. Nathan M wrote a review Oct 2022
Spring, Texas201 contributions81 helpful votes
As a lifetime Titanium member I mainly travel to Marriott properties and have stayed at and enjoyed Ritz-Carlton properties around the world. This is the only one I can say was really a disappointment. Mediocre amenities, fair service, multiple items in need of repair or replacement, fair service and average food.
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Date of stay: October 2022
Cleanliness
Service
Sleep Quality
Room Tip: The extra charge for the Club floor only worth it if you plan oneating every meal there..it was...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Erwin Schinnerl, General Manager at The Ritz-Carlton, Atlanta
Responded Oct 22, 2022
Dear D. Nathan M, first, allow me to express our sincere appreciation for your recent visit and taking the time to share your feedback. Please forgive us for not meeting your and quite frankly, our own expectations, as we take much pride in meeting or even exceeding expectations. We believe in learning from any shortcomings and use them as an opportunity to improve, thus very much value your insights. It will be our sincere pleasure to welcome you back in the future and to provide with an experience that is truly worthy of our reputation.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
2TravelLuvers wrote a review Sep 2022
Ponte Vedra Beach, Florida740 contributions196 helpful votes
Shakeera (sp?) at the check-in counter was phenomenal. So to was the entire Valet staff. The room was great. The location is within walking distance of the heart of downtown. I know because we walked it :). The staff at the AG restaurant on site was also great, specifically Jahid (sp?).
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Erwin Schinnerl, General Manager at The Ritz-Carlton, Atlanta
Responded Oct 22, 2022
Dear 2 TravelLuvers, thank you for taking the time to share your kind feedback and for choosing our hotel for your recent visit to our hotel. Nothing is more rewarding than knowing that we met, or even exceeded your expectations and it will be my sincere pleasure to personally recognizing members of our team, who left a lasting positive impression on you - it is our ladies and gentlemen who make the difference and they join me in looking forward to your next journey back to our hotel. We appreciate your loyalty. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marriott_Titanium_9988 wrote a review Sep 2022
Hoboken, New Jersey41 contributions17 helpful votes
First the location - it isn't great. To be fair the entire downtown area is something to avoid. I had to step over people sleeping on the street and needles on the sidewalk - very sad. Rooms are nice and well appointed. The bar is small and understaffed. I waited a good 30 minutes for someone to take a drink and food order and when it finally came (30 minutes later) it was completely wrong. When I kindly corrected the waitress I didn't get an apology, I got an attitude. There were also prostitutes at the bar in the evening. The place has a lot of potential but it's far from a Ritz Carlton experience.
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Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Erwin Schinnerl, General Manager at The Ritz-Carlton, Atlanta
Responded Oct 22, 2022
Dear MT9988, thank you for your recent visit to our hotel for taking the time to share your comments with us; allow me to sincerely apologize for the shortcomings you experienced, as they are uncharacteristic and unacceptable. We have built our reputation on consistent, timely and highly personalized service and I will be certain to share your comments with members of our team so it may be used as a learning experience. I trust that you will give us and our city an opportunity to redeem ourselves as part of a future visit. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Julio B wrote a review Sep 2022
Miami, Florida1132 contributions246 helpful votes
For starters The towels were cheesy, cheap and smelled like vinegar, not sure what it was. The set of towels came with stains. The toiletries were smaller than any Ritz that I have stayed in worldwide. The housekeeping came to clean our room and instead of replacing the used toiletries, she left the used ones and did not add new ones, simply ridiculous. The valet parking is a mess, you arrive nobody to greet you, instead they are talking to each other and you have to interrupt them to hand your car keys. I would not stay at this property again.
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: Look for another Ritz
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Erwin Schinnerl, General Manager at The Ritz-Carlton, Atlanta
Responded Oct 22, 2022
Dear juliob837, our team of ladies and gentlemen joins me in thanking you for taking the time to reflect on your recent visit to our hotel. The experience you encountered clearly is not consistent with our reputation and we apologize for having fallen short of expectations. The specific defects you referenced will certainly be address and we thank you for allowing us to learn from our mistakes. We do hope that you will change your mind and visit us once again in the future so we may restore your confidence in us. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ryansox wrote a review Sep 2022
Chicago, Illinois47 contributions78 helpful votes
My wife and I come here every year for a convention and this is our first year trying the Ritz. We have only been to a few others but this one was above and beyond our favorite. We were upgraded to a beautiful king corner room with tons of space and a walk in shower. The only downside to the room was not enough drawer space for all of our clothes. I dislike having to live out of suitcases. While we didn’t pay for the club lounge this time around, we were able to get a tour of it for the future. The staff seemed really nice and the display of food looked amazing. We have been here prior years in the restaurant AG for breakfast and we always return because we love it. Huge shoutout to Carmen, she remembered our groups orders every day. She definitely deserves a raise.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bayan Sabermanesh, Innkeeper at The Ritz-Carlton, Atlanta
Responded Oct 23, 2022
Thank you for taking the time to share your feedback and very kind words. It's wonderful to hear that we met your expectation and so glad you enjoyed your experience in AG. Looking forward to your return and an opportunity to welcome you back. We appreciate your trust.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
magic wrote a review Sep 2022
New York City, New York122 contributions41 helpful votes
Stayed on business for 3 nights and found this hotel to be really average, especially for a Ritz. First night, the bathroom door wedged itself shut and locked from the outside - concierge came and opened it with a...butter knife. Said this happens all the time and that was the only way to fix it (what?!). Also, the bathroom (for a Ritz) was an average standing shower in a cramped mid-range fixture bathroom, really nothing to write home about. Room overall also was pretty drab, no view, dark tones and low ceilings. All in all very unimpressive. Now that I think of it, check in was the same. Bummer overall. Wouldn't stay here on my own dollar. Alas. One bright spot: ask the concierge for access to the Red Phone Booth - a speakeasy around the corner. A bit smoky, but good drinks.
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Date of stay: November 2021
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Erwin Schinnerl, General Manager at The Ritz-Carlton, Atlanta
Responded Oct 22, 2022
Dear Christopher M, thank you for taking the time to share your comments regarding your recent visit to our hotel. On behalf of our team, please accept my sincere apologies for having fallen short of your, and quite frankly, of our own expectations - as one of the longest operating hotels in the country, we certainly have the knowledge, commitment and obligation to meet the high expectations our hotel's reputation has been built-on, thus we are embarrassed to hear about elements of your experience When travels bring you back to Atlanta, it will be our most sincere pleasure to be of service and deliver on the promises our reputation implies. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kayla wrote a review Jul 2022
24 contributions2 helpful votes
We always have a good time at the Ritz. The last few occasions have been a little loud and crowded but its unpredictable. The staff, valet and service is always nice. My young son felt welcomed and enjoyed the activities for kids. We had a blast with the smores in the lobby.
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Date of stay: November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bayan Sabermanesh, Innkeeper at The Ritz-Carlton, Atlanta
Responded Oct 23, 2022
Thank you for taking the time to share your experience and continued loyalty to our brand. Happy to hear that young son enjoyed our Ritz Kids activities. We look forward to your return visit. We appreciate your loyalty and trust.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dlclay1 wrote a review Jul 2022
Locust Grove, Georgia189 contributions23 helpful votes
My husband and I treated ourselves to an overnight stay at the Ritz-Carlton Atlanta to celebrate our wedding anniversary. Check in and out was smooth and very efficient. The lobby is beautiful, our room was clean and comfortable. We especially enjoyed the live music and cocktails in the lobby on the evening of our anniversary and coffee service in our room the following morning. It was a good stay. Only one hiccup, we got stuck in the elevator for 10 to 15 minutes, I was happy to see hotel maintenance on the job when the doors opened.
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Erwin Schinnerl, General Manager at The Ritz-Carlton, Atlanta
Responded Oct 22, 2022
Dear Dlcay1, thank you for selecting our hotel to celebrate your special occasion of your Anniversary - it gives us great pleasure to be part of your meaningful events in your life and as such we look very much forward to future opportunities to be of service. Please forgive the mechanical failure that affected you, yet we are delighted to know that a member of our team as present and eager to assist at the time of need. Our team of ladies and gentlemen join me in looking forward to making your annual Anniversary celebration a most memorable event once again, next year and beyond! Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$300 - $562 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz-carlton atlanta hotel atlanta, ritz carlton atlanta, atlanta ritz carlton, ritz atlanta
LOCATION
United StatesGeorgiaAtlanta
NUMBER OF ROOMS
444
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THE RITZ-CARLTON, ATLANTA - Updated 2022 Prices & Hotel Reviews (GA)

Frequently Asked Questions about The Ritz-Carlton, Atlanta
Which popular attractions are close to The Ritz-Carlton, Atlanta?
Nearby attractions include Time to Escape: the Escape Room Experience (Downtown Atlanta) (0.10 miles), Escape The Room Atlanta (0.04 miles), and The Tabernacle (0.3 miles).
What are some of the property amenities at The Ritz-Carlton, Atlanta?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Ritz-Carlton, Atlanta?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at The Ritz-Carlton, Atlanta?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Ritz-Carlton, Atlanta?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton, Atlanta?
Conveniently located restaurants include by George, Aviva by Kameel, and Nikolai's Roof.
Are there opportunities to exercise at The Ritz-Carlton, Atlanta?
Yes, guests have access to a fitness center during their stay.
Is The Ritz-Carlton, Atlanta located near the city center?
Yes, it is 0.2 miles away from the center of Atlanta.
Are any cleaning services offered at The Ritz-Carlton, Atlanta?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton, Atlanta offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Ritz-Carlton, Atlanta?
Many travelers enjoy visiting Martin Luther King Jr. National Historic Site (0.8 miles), Oakland Cemetery (1.1 miles), and Centennial Olympic Park (0.5 miles).