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Renaissance Concourse Atlanta Airport Hotel

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Renaissance Concourse Atlanta Airport Hotel
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1,077 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Concourse Atlanta Airport Hotel
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Showing 1,052: English reviews
Level Contributor
99 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed May 18, 2015 via mobile

Here right now, after a double flight to get here. Super efficient and helpful and friendly reception and club staff. William is quite the character! Great facilities if you like to work out some of that travel or business stress. Pool etc open 24 hours. Clearly operated with a world class business clientele in mind. So far so very good.

Helpful?
Thank Adrienne D
Las Vegas, Nevada
Level Contributor
125 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed May 12, 2015

I travel with a group, but make my own reservations. The hotel contacts in our itinerary are usually in group sales. This contact was a front desk agent who was confused I was calling her directly to make a reservation. After leaving 2 messages with no return call, I was able to reach her. No reservation was made and I... More 

Helpful?
Thank Alantravelreviewa
Salt Lake City, Utah, United States
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 8, 2015 via mobile

A great choice for a few days in Atlanta. Reasonable price for top drawer service. Very comfortable room. Great food and top notch room service. Even the valet guys were awesome! The employees were FANTASTIC I will stay here again for certain!

Helpful?
Thank Leslie J
Atlanta, Georgia, Usa
1 review
5 of 5 stars Reviewed May 7, 2015

I want to thank Mark at the front desk for exceptional customer service. He made sure my out of town guests were well accommodated for their stay during their anniversary weekend. The room was nicely renovated, and all the additional love he put into making sure they had a wonderful stay. Kudos to Mark

Helpful?
Thank Clinton M
Knoxville, TN
Level Contributor
70 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed May 6, 2015 via mobile

Stayed here overnight before an early morning flight. Check in was easy even though the person at the counter wasn't the most pleasant. Definitely can use some retraining on customer service skills. We used a friends and family discount voucher for Marriott and we're met with a less than professional attitude. Instead of treating us as if it was a... More 

Helpful?
1 Thank carmen52794
MgrRenConATL, Manager at Renaissance Concourse Atlanta Airport Hotel, responded to this review

Dear carmen52794, thank you for your feedback. I will be sure to review your comments with our Reception agents. Thank you for the kind words about the rooms. I'll be sure to address all of your concerns. Best, Mike More 

Birmingham
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 5, 2015

Confirmed reservation via priceline.com so expected sub-par room and service but was very surprised. Arrived very late at night after a long day of travelling. Front desk agent quickly recognized that I had a long day and was quick to assist. Reservation was held for a double room and when I asked if king was available she quickly changed my... More 

Helpful?
Thank dreskee
Riverside, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 5, 2015

I have stayed in many Marriott hotels and they have all been nice,but this one was the best. every employee that we had contact with treated our group as if we were visiting royality. I know that they are taught to be pleasant and nice, but we all agreed that they really meant it. a great get together for friends... More 

Helpful?
1 Thank wilma058
MgrRenConATL, Manager at Renaissance Concourse Atlanta Airport Hotel, responded to this review

Dear wilma058, I am so glad to hear about the positive comments about your entire stay. Your comments will be sent to the entire team...we all love hearing about the great visits to our hotel! Can you do me a favor? We were accidentally scored a 1 (I believe based on your awesome review) and that is the lowest score.... More 

Missouri City, Texas
2 reviews
5 of 5 stars Reviewed May 4, 2015

While I always have great experiences at the Renaissance, the service at the Concourse was phenomenal. Of particular note, Jamil Harmon, Loss Prevention Supervisor, deserves kudos for exceptional service and attention to details. I definitely plan to return to this property.

Helpful?
Thank thelaw9
Alexandria, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 4, 2015

I work in the Hangar behind your hotel. For the past two years everyday wishing I could afford to stay there with a view of the run way. On Friday it finally happened, Mark Chappelow made sure I had the best room available with the best view. He cared enough to listen and observe my excitement to finally be able... More 

Helpful?
1 Thank migdaliab_13
Fort Lauderdale, Florida
Level Contributor
22 reviews
3 hotel reviews
5 of 5 stars Reviewed May 4, 2015

I stayed here purposely for the runway views of Hartsfield Jackson Airport but was additionally impressed with service and beauty of hotel. The atrium is awesome. If I had to find a negative it would be the inattentiveness at breakfast buffet. Waiting to be seated, two people at register but I guess not their job to seat you so you... More 

Helpful?
Thank Greg H
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry

Additional Information about Renaissance Concourse Atlanta Airport Hotel

Address: 1 Hartsfield Center Pkwy, Atlanta, GA 30354-1361
Location: United States > Georgia > Atlanta
Price Range: $133 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Concourse Atlanta Airport Hotel 3.5*
Number of rooms: 387
Reservation Options:
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Also Known As:
Renaissance Concourse Resort
Renaissance Atlanta
Atlanta Renaissance
Hotel Style:
#16 Romantic Hotel in Atlanta
#37 Family Hotel in Atlanta
#42 Business Hotel in Atlanta
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