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Renaissance Concourse Atlanta Airport Hotel

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Renaissance Concourse Atlanta Airport Hotel
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1,100 Reviews from our TripAdvisor Community

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Showing 1,074: English reviews
Richmond, Virginia
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed yesterday NEW

I come to Atlanta quite often on business for an airline. I usually stay at the Atlanta Airport Marriott on Best Road, which is amazing. My boss talked me into trying this hotel for my current trip (yes, I am here right now). Never again. I went to get in the shower the first morning and on the main wall... More 

Helpful?
Thank Leslie D
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

The staff was very nice and friendly especially during check in. Mrs.Dominique Flax was very helpful getting our room booked.The balcony view was overwhelming, the food was delicious and Mr. Bill Bellman was great. We would like to thank Ms. Lakeisha for making our stay comfortable and she was very informative. We will be back soon.....

Helpful?
Thank Salik15
Atlanta, Georgia
1 review
1 of 5 stars Reviewed 4 days ago NEW

I would not do business here! The elevator fell from the 3rd floor and a staff member had to pry the doors open to get us out. After it fell we were stuck for a good 5 minutes. NO ONE CAME TO SPEAK WITH US! No one asked if we were okay. I had to go to the front desk... More 

Helpful?
Thank kimber182000
Manila, Philippines
Level Contributor
148 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

If you want a hotel nearby the airport this should be on your list. I've stayed here three times within the past 4 months and I've never had a bad sleep on the rooms provided. All the basics are provided in the room including a Tea-Coffee facility, iron/board, hair dryer and basic toilet amenities. The rooms are generally clean which... More 

Helpful?
Thank KatrisskaTravels
Seattle
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I stayed here in December 2015 and was disappointed, but did not write a review. I stayed here again in June 2016 and it was even worse. I arrived at the hotel about 4pm and had just enough time to check-in and take my things to my room before going out to a business dinner. I get to the room... More 

Helpful?
Thank SeattleKarl
Ian L, General Manager at Renaissance Concourse Atlanta Airport Hotel, responded to this review

Sear SeattleKarl, I wanted to thank you for taking the time to write a review regarding your stay with us. I truly apologize for the inconvienences that you encountered and have addressed it with our appropriate team members so we can ensure that this doesn't happen again. Please let us know when you may be returning so we can make... More 

Spartanburg, South Carolina
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I have seen this hotel for years while flying through ATL and have always wanted to stay here. As a GA pilot I have a love affair watching planes take off and land. After missing a flight to Central America at ATL I got my chance and opted for a runway view room. Absolutely incredible watching air traffic from the... More 

Helpful?
Thank darrellco
Ian L, General Manager at Renaissance Concourse Atlanta Airport Hotel, responded to this review

Dear darrellco, Thank you for taking the time to write a review regarding your stay with us. It is an incredible view to watch the airplanes coming and going! I apologize that the noise levels were to loud for you. Please let us know when you may be returning so we can ensure that we are able to accommodate you... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

My first visit to USA, most welcoming and polite staff. My new friends, the doormen, WILLIAM, William, and Simeon always gave me a cheerie word when they saw me. All the staff were polite and helpful. Hotel was excellent with good facilities,both in my room and throughout. Would have no doubt about booking again should I return to Atlanta.

Helpful?
Thank John F
Atherstone, United Kingdom
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed here 5 times in 2016 and probably another 12 times in the last few year. It is only a $20 cab ride from the airport Arrivals lounge, so is very convenient after a trans Atlantic crossing. Good gym and bar area. Food served is of higher end restaurant quality but reasonably priced. If you want quiet then... More 

Helpful?
Thank bultaco56
Salem, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I will just bullet the list of issues I had with this hotel: - Dirty Towels (questionable stains on EACH towel) - Dirty bedding (pulled back the bed spread and found all kinds of surprises) - Room full of moths - Front desk staff not friendly - Vending machines were empty - Switched room 3 times to get a CLEAN... More 

Helpful?
Thank kynajo
Ian L, General Manager at Renaissance Concourse Atlanta Airport Hotel, responded to this review

Dear kynajo, I wanted to thank you for taking the time to write a review regarding your stay with us. What you had encountered is not acceptable and corrective actions are being taken with the appropriate departments. I apologize for what you encountered and wish that you would give us a second chance in the future. Please contact me directly... More 

Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Ok first let me say that this hotel is very upscale. Nice, clean, fresh. The decor is absolutely beautiful. So when you go to check in, you would expect real human interaction not an almost robotic welcome by the front desk personnel. Don't get me wrong here, she was very informative. It was more of a rehearsed speech instead of... More 

Helpful?
1 Thank Tina S
max g, Manager at Renaissance Concourse Atlanta Airport Hotel, responded to this review

Dear Tina S, Thank you for taking the time to leave a review in regards to your recent stay at the Renaissance Concourse Atlanta Airport Hotel. First and foremost I am so pleased that you thoroughly enjoyed your meals during your stay. I hope that the next time you visit you have a more personal interaction with all of our... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry

Additional Information about Renaissance Concourse Atlanta Airport Hotel

Address: 1 Hartsfield Center Pkwy, Atlanta, GA 30354-1361
Location: United States > Georgia > Atlanta
Price Range: $142 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Concourse Atlanta Airport Hotel 3.5*
Number of rooms: 387
Reservation Options:
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Also Known As:
Renaissance Concourse Resort
Renaissance Atlanta
Atlanta Renaissance
Hotel Style:
#16 Romantic Hotel in Atlanta
#37 Family Hotel in Atlanta
#42 Business Hotel in Atlanta
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