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Renaissance Concourse Atlanta Airport Hotel

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Renaissance Concourse Atlanta Airport Hotel
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1,075 Reviews from our TripAdvisor Community

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Showing 1,050: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

I had a lovely time due to Ms. Lynn Scott. One could tell she really loves her job due to the way she interacts with you as she does her room service. She lightened up my day.I can't ask for more and would like tell her how excellent her service was!!

Helpful?
1 Thank Marina O
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

My husband and I had to wait at least 30 to 45 mins for the airport shuttle to take us to the hotel. Then the shuttle driver let 17 people onto the shuttle. The seats are made for children and we were more crowded than on the plane! The air conditioning wasn't strong enough to cover the whole vehicle. We... More 

Helpful?
1 Thank Sheilad1029
max g, Guest Relations Manager at Renaissance Concourse Atlanta Airport Hotel, responded to this review

Dear Sheilad1029, Thank you for leaving a review of our Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for issues with the shuttle and check in process. I have shared your feedback with the appropriate hotel team... More 

Orlando, Florida
1 review
1 of 5 stars Reviewed 1 week ago

I stayed at this hotel because it was so close to Atlanta airport and I had a very early flight. They advertise a shuttle service to the airport but it is not a 24/7 service. The hotel is run down and old looking. overnight staff not very friendly and when asked for change to get a taxi was given a... More 

Helpful?
Thank Cheryl2832016
Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

Hello, I just spent 3 days at this hotel and I am very happy with hotel shuttle pickup. Mr. Johnny Thompson is very nice person, considerate for hotel residents and a skilled driver. I would recommend this hotel for other travelers.

Helpful?
Thank ambujhbti
Atlanta, Georgia, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel in June, and I was so impressed by the level of customer service from the moment I arrived at the hotel until I got to my room. I want to give special attention to Richelle Rimpola. She was so courteous, professional, and had a great attitude! She gave me the complete rundown of the hotel... More 

Helpful?
Thank Baron D
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Since we are leaving early tomorrow morning, we thought we would simply stay at a hotel near the airport here in Atlanta. I'm so glad we chose the Renaissance, not only is it quite elegant, with very soft beds, inviting rooms, even a mini fridge… But the view, wow! Watching the planes land and take off is a great treat!

Helpful?
Thank Robin L
Chicago, Illinois
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

I would like to send a huge THANK YOU to Ralph for the assistance he provided me and my team with an engineering issue during our conference. You are a life saver, as always. Thank you for making sure we always have what we need.

Helpful?
Thank Tricia G
Washington, District of Columbia, United States
Level Contributor
5 reviews
2 of 5 stars Reviewed 2 weeks ago

This hotel has potential, as the lobby area is very nice and the added bonus of being able to watch planes takeoff and land. However the actual rooms need serious renovations done, they look very dated. A couple of problems we had with the rooms; we changed rooms once at the beginning because the toilet seat was peeling only to... More 

Helpful?
Thank letsgoagainRay
Ian L, General Manager at Renaissance Concourse Atlanta Airport Hotel, responded to this review

Dear letsgoagainRay, Thank you for choosing to stay with us while in Atlanta! I apologize for the inconvienence you encountered with maintenance issues in your rooms. We are diligently working on our rooms to ensure that they are top notch for our guest's. We look forward to having you back as a valuable guest soon! Sincerely, More 

Paget Parish, Bermuda
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I wasn't going to get my hopes up on this hotel as most I've stayed at near airports are bad. The service was great. The balcony overlooking the runway was awesome, room service was great and the room was clean and comfortable. The only downsides were having to pay for internet (who does that anymore?) and maybe im being picky... More 

Helpful?
Thank Yeti335
Chicago, Illinois
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I booked this hotel because of its proximity to the airport, but was quickly disappointed. We dropped out rental car off a day prior to our departure because we had such an early flight out in the morning. My family, along with approximately 10 other hotel guests, waited and waited for the hotel shuttle outside of the airport. Finally another... More 

Helpful?
Thank Allison H
maxgoodman, Manager at Renaissance Concourse Atlanta Airport Hotel, responded to this review

Dear Allison, Thank you for taking the time to review our property in regards to your recent stay at the Renaissance Concourse Atlanta Airport Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the delay in shuttle... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry

Additional Information about Renaissance Concourse Atlanta Airport Hotel

Address: 1 Hartsfield Center Pkwy, Atlanta, GA 30354-1361
Location: United States > Georgia > Atlanta
Price Range: $132 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Concourse Atlanta Airport Hotel 3.5*
Number of rooms: 387
Reservation Options:
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Also Known As:
Renaissance Concourse Resort
Renaissance Atlanta
Atlanta Renaissance
Hotel Style:
#16 Romantic Hotel in Atlanta
#37 Family Hotel in Atlanta
#42 Business Hotel in Atlanta
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