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      Sheraton Atlanta Hotel

      3,119 Reviews
      #43 of 172 Hotels in Atlanta
      165 Courtland St NE, Atlanta, GA 30303-1750
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      10/8/2017 10/9/2017
      $233
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      $233
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      $233
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      All photos (459)
      Full view
      Certificate of Excellence
      Traveler (381)
      Room & Suite (119)
      Pool & Beach (40)
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      Overview
      4.0
      3,119 reviews
      • Excellent53%
      • Very good29%
      • Average11%
      • Poor4%
      • Terrible3%
      Travelers talk about
      “the club lounge” (245 reviews)
      “jerome smith” (98 reviews)
      “retractable roof” (36 reviews)
      Free Wifi
      Parking
      Air Conditioning
      Pool
      Non-Smoking Hotel
      Restaurant
      Room Service
      Suites
      Bar/Lounge
      Fitness center
      Concierge
      Pets Allowed
      Wheelchair access
      Business Center
      Dry Cleaning
      Self-Serve Laundry
      4.0 Star Hotel
      All hotel details
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      Similar hotels
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      Hilton Atlanta
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      Loews Atlanta Hotel
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      Rooms
      Oct 8Oct 9
      |
      1 room, 2 adults, 0 children
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      Write a Review
      Reviews (3,119)
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      1 - 5 of 2,989 reviews

      Reviewed 5 days ago
      Stellar Staff Compensate for Facility Shortcomings

      While the facility wasn't perfect (thin walls, noisy neighbors, lounge needs remodeling), the staff absolutely made up for the shortcomings. Standing ovation for Martha (cafe) and Hannah (? in Fandangles), who were warm, personable, and delivered A-plus service. And Jazy Jeffrey in the lounge is...More

      Thank TimezoneOrphan
      Reviewed 1 week ago
      Not-so-peaceful night away

      I'm a mom and local business owner. Feeling overwhelmed and in need of some peace, I decided to book a quick getaway in town on Priceline. I rolled the dice on a 4 star deal and landed at the Sheraton. I'm not sure what criteria...More

      Thank amandae21
      Response from Sheraton_ATLDT, Guest Relations Manager at Sheraton Atlanta HotelResponded 1 week ago

      Hello amanda21, I certainly appreciate you taking the time to inform me of the inadequacies you experience during your stay. I am very sorry to see the trouble and confusion you experienced with the parking garage, your wine bottle request, front desk interaction, fire alarm...More

      Reviewed 1 week ago
      This is why I keep coming back

      And here we go again, my fifth? stay in three years. It is heartwarming to see how the Sheraton staff puts up with us DragonCon folks. We show up with enough luggage to invade a foreign country, we jam the hotel to the rafters, and...More

      Thank Dan K
      Response from Sheraton_ATLDT, Guest Relations Manager at Sheraton Atlanta HotelResponded 1 week ago

      Hello Dan, Thank for your amazing review and your continued loyalty with us. We truly are appreciative and thankful for your kind words and thoroughly enjoyed reading about your pleasant experience with us and how we'e consistently met your expectations in the past three years...More

      Reviewed 1 week ago via mobile
      Irma was not their finest hour - the problem wasn't the storm it was the staff

      We were supposed to be flying to Orlando but due to Irma we were marooned overnight in Atlanta minus our cases The greeting when we got to the hotel around 630pm was poor: "the restaurant is closed now and probably won't be open tomorrow morning...More

      Thank Guy H
      Response from Sheraton_ATLDT, Guest Relations Manager at Sheraton Atlanta HotelResponded 1 week ago

      Hello Guy H, I appreciate you taking the time to leave your review with us. Guest service is our number one goal and it is apparent that we fell short of this goal on your stay with us. We want our staff to be responsive,...More

      Reviewed 2 weeks ago
      Great Hotel

      This hotel is in a great location for bars and restaurants and sight seeing. Rooms are very spacious and well decorated. The staff work as a team except for the lady in the coffee shop who closed at 8,30 when she was supposed to close...More

      Thank elizabeth f
      Response from Sheraton_ATLDT, Guest Relations Manager at Sheraton Atlanta HotelResponded 1 week ago

      Hello Elizabeth, Thank you for sharing your kind comments and honesty. We are thrilled to see you enjoyed your experience with us and loved your room. I do apologize for the unpleasant encounter encounter at the deli, but I am glad to see Alex and...More

      Similar hotels
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      About
      Awards & Recognition
      Certificate of Excellence
      Amenities
      • Top amenities
      • Free High Speed Internet ( WiFi )
      • Pool
      • Fitness Center with Gym / Workout Room
      • Room Service
      • Restaurant
      • Bar/Lounge
      • Hotel Amenities
      • Business Center with Internet Access
      • Room Service
      • Dry Cleaning
      • Meeting Rooms
      • Laundry Service
      • Concierge
      • Banquet Room
      • Multilingual Staff
      • Self-Serve Laundry
      • Conference Facilities
      • Room amenities
      • Air Conditioning
      • Refrigerator in room
      • Things to do
      • Pool
      • Fitness Center with Gym / Workout Room
      • Restaurant
      • Bar/Lounge
      • Hot Tub
      • Heated pool
      • Indoor pool
      Details
      • Price range
      • $134 - $340 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Hotel Style
      • #12 Business Hotel in Atlanta
      • #15 Family Hotel in Atlanta
      • #15 Romantic Hotel in Atlanta
      • #18 Luxury Hotel in Atlanta
      • Room types
      • Non-Smoking Rooms ,
      • Suites ,
      • Family Rooms ,
      • Accessible rooms
      • Number of rooms
      • 763
      • Reservation Options
      • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Orbitz, Priceline, TripOnline SA, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your Sheraton Atlanta Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
      • Location
      • United States >
      • Georgia >
      • Atlanta
      • Also Known As
      • Sheraton Atlanta ,
      • Atlanta Sheraton
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      All photos (459)
      Full view
      Traveler (381)
      Room & Suite (119)
      Pool & Beach (40)
      Dining (35)
      Hotel & Grounds (226)
      Bathroom (30)
      Business Center & Event Rooms (8)
      Family and Play Areas (1)
      Nearby
      Sponsored by:
      Nearby HotelsSee all 172 hotels in Atlanta
      The Westin Peachtree Plaza
      2,265 reviews
      .29 miles away
       
      Hilton Atlanta
      3,858 reviews
      .18 miles away
       
      Loews Atlanta Hotel
      2,221 reviews
      1.67 miles away
       
      Omni Atlanta Hotel at CNN Center
      5,760 reviews
      .65 miles away
       
      Nearby Restaurants
      Red Phone Booth
      87 reviews
      .19 miles away
      Fandangles
      1,028 reviews
      .02 miles away
      Nikolai's Roof
      278 reviews
      .17 miles away
      Gus's World Famous Fried Chicken
      314 reviews
      .16 miles away
      Nearby Attractions
      Rialto Center for the Performing Arts
      59 reviews
      .36 miles away
      Juke Joint
      59 reviews
      .24 miles away
      The Mall at Peachtree Center
      166 reviews
      .21 miles away
      The Basilica of the Sacred Heart of Jesus
      14 reviews
      .35 miles away
      Ask a question
      Questions & Answers
      See all 46 questions
      Dave W
      August 6, 2017|
      AnswerShow all 2 answers
      Response from Sheraton_ATLDT | Property representative |
      Hello Dave, Sheraton Atlanta here hoping to give you some clarity on your question. Anything beyond the hotel room rate is considered an incidental charge. For our property, the initial incidental charge of $50.00 is not... More
      0
      Votes
      June 15, 2017|
      Answer
      Response from LTWEBB | Reviewed this property |
      There was additional parking on the backside of the hotel. That's the only area we saw people smoking.
      0
      Votes
      June 15, 2017|
      AnswerShow all 3 answers
      Response from Marina S | Reviewed this property |
      Smoking area is situated in front of the main entrance. It is quite nice since it is basically roundabout for cars, but it is small garden with benches and haven for smokers :)
      1
      Vote
      Room Tips
      "Ask for a higher floor or a view of the pool area. Make sure not to get the Dept of Labor building view."
      Read review
      "Club lounge is South Tower, but I doubt there is a bad bed in the place."
      Read review
      "ask for a room with a view of the city."
      Read review
      "Downtown city access"
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