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Embassy Suites by Hilton Atlanta - Buckhead

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Embassy Suites by Hilton Atlanta - Buckhead
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1,115 Reviews from our TripAdvisor Community

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Showing 1,102: English reviews
Round Rock, Texas
1 review
3 of 5 stars Reviewed today NEW

Housekeeping is poor! Room wasn't cleaned for a few days. It took 45 min for the hotel shuttle to pick me up from the MARTA station, which is less than a quarter of a mile away. Will not stay here again. For this to be a Hilton hotel and the location of the hotel, I expected better service.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank M7656KIevak
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

This embassy suites is a nice refuge in the busy and loud area of Buckhead. When you walk in, you hear the sound of the water in the koi pond right by the check in desk. Very nice. The rooms have always been nice, and the staff were helpful. The self parking garage was just fine as I could walk... More 

Helpful?
Thank Jasongordo1
Plainfield, United States
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

The lobby of the hotel was nice. The room was in dire need of being redone. The wallpaper in the bathroom was just plain nasty looking. Whiter patches on the wallpaper in the bedroom. It was just dingy looking everywhere. Whoever stayed before me had long dark hair that I found in the bathroom for 3 days. YUCK. The complimentary... More 

Helpful?
Thank Jo F
New Braunfels, United States
3 of 5 stars Reviewed 2 days ago NEW

Terrible driveway access and often partially blocked. Safe in room did not work. Moldy smell. Scratched furnishings. Convenient location to mall and meeting locations. Hot tub not in service. Rooms spacious. Had TV in both rooms. Had a microwave and fridge.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Verna Lee W
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear Verna Lee W, We appreciate your comments and unfortunately you had a few unfortunate experiences. If you care to discuss this further, please contact me at the hotel. Best regards! More 

Buckhead Atlanta, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

The staff provides a 5 Star hotel experience. The cost to upgrade to a premium room and have access to in-room refreshments far exceeds its benefits. Other than being on a separate floor (not the top floor), the rooms appear to be the same. During my stay, the refreshments were old, stale, cheap (not premium), nor healthy. Also limited healthy... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Lorna M
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear Lorna M, We appreciate your very kind words about You make some interesting comments on the food and beverage experience. We also appreciate your much appreciated recognition of our team. We hope to serve you again! More 

Fort Worth, Texas
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed for four nights on a business trip. Decided to choose embassy suites over other options because of previous excellent experiences with embassy suites and for the Hilton honors points. I can't give it a higher rating because of the lack of cleanliness. I arrive to my room and there are hair balls from I don't know how many... More 

Helpful?
Thank David F
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear David F, We appreciate your comments. Sorry to hear about your Housekeeping concerns. If you care to discuss this in greater detail please contact me at the hotel. Best regards! More 

San Antonio, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

Good service and great breakfast! My kids enjoyed the indoor and outdoor pool. Fast and easy checkout. I love the fact that it was easy to get around with great places located around the hotel. Thank you!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank preciousc123
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear preciousc123, Thank so very much for your very kind review. We appreciate how you so perfectly capture the essence of what make Embassy Suites hotel a great place to stay. We look forward to serving you again! More 

Lakeland, Florida
1 review
3 of 5 stars Reviewed 4 days ago NEW

I always stay at Embassy Suites. Spent last week at Embassy Vanderbilt and it was awesome. This week was disappointing for the price we paid. Lots of guests but why give up quality of service? Breakfast was like fast food and reception was mi us usual choices.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank mikeoJ101LV
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear mikeoJ101LV, Thank you for your comments. We too are disappointed that a loyal guest like you walks away so unhappy, after many happy past experiences. If you care to discuss this further please contact me at the hotel. We hope to have the opportunity to serve you again! More 

va
Level Contributor
4 reviews
1 of 5 stars Reviewed 5 days ago NEW

This is the dirtiest hotel ever! When I arrived there was a dried cherry seed outside my door and everyday for 10 days it sat in the same place. It's probably still there. They don't change your sheets and they don't mop the bathroom floors. Obviously they don't clean.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank needavactaionva
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear needavactaionva, We appreciate your comments and obviously you were not happy with our Housekeeping team. We respectfully disagree with your conclusion and can state factually that we are fully committed to cleanliness and comfort for every guest, every day. Best regards! More 

2 reviews
2 of 5 stars Reviewed 5 days ago NEW

This was probably one of the worst hotels i have ever stayed at before. I have stayed in nicer motels off the interstate than this crummy hotel. they offer free food and drinks from 5-7 but these were no name drinks and basic bar pretzels. very disappointed and would not recommend this hotel to anyone.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Nolen S
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear Nolen S, Thanks for sharing your review, albeit a brief one. Not exactly sure why we disappointed you, but we wish your time with us was more enjoyable. Best regards! More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Only all suite full service hotel located in the heart of Buckhead. Our boutique style property features Ruth's Chris Steak House. All guests receive omplimentary Cooked-to-Order Breakfast and an Evening Reception with snacks and drinks. Short walk from world class shopping at Lenox Square and Phipps Plaza. Two blocks from MARTA which will transport you to all local destinations including the airport, convention center and the Georgia Aquarium. Free shuttle provided within one mile of the hotel. ... more   less 

Additional Information about Embassy Suites by Hilton Atlanta - Buckhead

Address: 3285 Peachtree Road Northeast, Buckhead, Atlanta, GA 30305
Location: United States > Georgia > Atlanta > Buckhead
Price Range: $139 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Atlanta - Buckhead 3.5*
Number of rooms: 316
Reservation Options:
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Also Known As:
Embassy Suites Atlanta - Buckhead Hotel Atlanta
Embassy Suites Buckhead
Atlanta Embassy Suites
Hotel Style:
#13 Spa Hotel in Atlanta
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