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Atlanta Marriott Northwest at Galleria

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#73 of 177 Hotels in Atlanta
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Atlanta Marriott Northwest at Galleria
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491 Reviews from our TripAdvisor Community

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Showing 486: English reviews
New York City, New York
Level Contributor
104 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed January 31, 2015 via mobile

Not great but better than average. Rooms and decor look to have been redone and the restaurant downstairs looked nice. Concierge lounge had great service but it was a bit small. The gym was fine but a crowded in the morning. The staff was extremely friendly.

Helpful?
Thank avidtraveler1976
Joel D, Manager at Atlanta Marriott Northwest at Galleria, responded to this review

Dear Reviewer, Thank you for letting us know about your visit. I'm glad to hear that you enjoyed your stay with us, and appreciate you helping us spread the word here. We always want our guests to feel well-taken care of, so if there's anything more we can do to make your next visit even better, please let us know!... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed January 29, 2015

Say hello to Jimmy, the Bellman! Jimmy offered to drive me and a colleague from the entrance of the hotel to our car. It was raining very heavily, the hotel was out of umbrellas, and he offered, without us having to ask. He even placed the bags in our car for us. I have traveled for business for 3 years... More 

Helpful?
Thank Gina T
Joel D, Manager at Atlanta Marriott Northwest at Galleria, responded to this review

Dear Gina, Thank you for such a great comment and posting about Jimmy! Jimmy is a wonderful team member, and I will certainly ensure that he receives the recognition deserved for going the extra mile. He'll be thrilled to know that he made such a great impact on your experience, and I truly appreciate you sharing this with us. We... More 

Los Angeles, California
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 25, 2015 via mobile

I have stayed at this hotel several times while on business, and each time has been a pleasurable experience. They have definitely hired staff to reflect the highest standard of customer care, and the GM is available to insure that every aspect of your visit is perfect. The hotel has gone through a recent renovation, which makes staying there even... More 

Helpful?
Thank Pamela M
Jason L, Manager at Atlanta Marriott Northwest at Galleria, responded to this review

Dear Pamela M, Thank you so much for such a great review. We are definitely excited to hear that my team made you feel so welcome throughout your visit. It's is always a pleasure to consistently create a lasting and memorable experience for all our guests. I look forward to your next visit and continuing to exceed your expectations. Thank... More 

Nashville, Tennessee
Level Contributor
129 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed January 19, 2015

This was my first trip to Atlanta and I picked this hotel for location & price. Free parking too. The lobby is nicely updated with a very contemporary look. Check in was seamless and the clerk was very friendly. Sadly, I do not remember her name but she is from Dallas, GA (can't forget that as a Texan!). Room was... More 

Helpful?
Thank befrank1
Joel D, Manager at Atlanta Marriott Northwest at Galleria, responded to this review

Dear befrank1, Thank you so much for taking time out of your day to post a review about your visit to our hotel. It's absolutely wonderful to hear that you had such a great experience and that your children really enjoyed swimming in the pool and hot tub. Our guests happiness is always our top prioity, so your feedback about... More 

roswell
Level Contributor
99 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed January 17, 2015 via mobile

This hotel is outstanding. Everyone I encountered went out of their way to make my stay comfortable. Crystal at check in recognized me from a previous stay and welcomed me warmly. She is a true professional. The recent renovation is modern and clean. Rooms are clean and spacious. Staff makes you feel like family. I would stay here again

Helpful?
Thank susan b
Joel D, Manager at Atlanta Marriott Northwest at Galleria, responded to this review

Dear Susan B., Thank you so much for staying with us. I am absolutely delighted to hear that you had a great visit and really enjoy the new look of the property. We truly appreciate the compliments and I'm so glad that Crystal made you feel welcomed. Thanks for giving us such a great recommendation, and we hope we'll have... More 

Level Contributor
126 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed January 7, 2015

This hotel is always my first choice when traveling for business in Atlanta. The staff is friendly. Rooms are clean and comfortable. Each visit they have surprised me by updating something more. The new bar lounge area is great and we really enjoyed our time there.

Helpful?
Thank Allen0116
Joel D, Manager at Atlanta Marriott Northwest at Galleria, responded to this review

Dear Allen0116, Thank you so much for continuing to choose our hotel for your traveling accommodations. I'm happy to hear that our staff always provides you with a memorable and relaxing experience. It's our goal to always strive for the ultimate in guest satisfaction. Thank again for sharing, and we look forward to welcoming you back again soon! Safe Travels,... More 

Allentown, Pennsylvania
1 review
5 of 5 stars Reviewed January 4, 2015

As always awesome stay! I had to travel for business. While there I had to check out to go to another state for one night and then check back in. The staff was so accommodating keeping my luggage. I stay here a lot and the renovations are great so fresh clean and trendy. I can't say enough about the staff...Betty,... More 

Helpful?
Thank OhSue2
Joel D, Manager at Atlanta Marriott Northwest at Galleria, responded to this review

Your review is more encouraging than you know! It's fantastic to hear that our team makes you feel so welcomed and at ease. We certainly want our guests to feel at home, and I couldn't be happier that we're knocking it out of the park. Thanks for sharing, and we look forward to welcoming you back in again soon! Travel... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 3, 2015

I took my family here for the Christmas holiday so that my children could spend Christmas with each parent. Long story short Marriott Northwest ruined my my 2014 Christmas. First I called the front desk to tell them about the heat as it was freezing in the Atlanta area. They acted as if it wasn't their problem that the room... More 

Helpful?
Thank DaBoss30
Joel D, Manager at Atlanta Marriott Northwest at Galleria, responded to this review

Dear Daboss30, Thank you for staying at our hotel and taking time out of you day to post a comment on your visit. Our guests' happiness and comfort is our top priority and you certainly had every right to be disappointed with your stay. You should always feel like your concerns are being addressed, and I apologize that you were... More 

Albany, Georgia, United States
2 reviews
5 of 5 stars Reviewed January 2, 2015

This hotel was by far one of the best Marriott's I've stayed in, in the Atlanta area, I'll even go as far as saying anywhere. The hotel is located in a great area, clean rooms, lobby looks great, great beds but most importantly the CUSTOMER SERVICE was amazing. It was really great to feel welcomed and treated so kind. I... More 

Helpful?
Thank DisappointedGuest229
Joel D, Manager at Atlanta Marriott Northwest at Galleria, responded to this review

One of the best Marriotts you've stayed in? That is such a great compliment, and you can be sure that I'll pass on all of your wonderful comments on to my team, especially Samantha. They'll all be thrilled to hear how welcomed you felt, and we truly appreciate you letting us know about your experience. I hope you'll come back... More 

Atlanta, Georgia, United States
1 review
1 of 5 stars Reviewed January 2, 2015

Customer service/front desk was poor when inquiring about room temperature was told there was no way to change without engineer changing (who by the way was not available). And people please if you smell a strong musty/dirty cat odor it's more than likely the shower curtain (the outside fabric one). It was horrid had the whole room smelling like musty... More 

Helpful?
Thank missmissymm
Jason L, Manager at Atlanta Marriott Northwest at Galleria, responded to this review

Dear missmissymm, Thank you so much for taking time to post a review about your last stay here at the Atlanta Marriott Northwest. Please accept my apology for the inconvenience that occurred due to the room temperature and odor. You definitely had every right to be disappointed as it caused an unpleasant stay. I can assure you that this is... More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Across from the Cobb-Galleria Convention Center, Atlanta Marriott Northwest offers luxurious accommodations and exceptional service to make you feel at home. ... more   less 

Additional Information about Atlanta Marriott Northwest at Galleria

Address: 200 Interstate North Pkwy SE, Atlanta, GA 30339-2111
Location: United States > Georgia > Atlanta
Price Range: $107 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Atlanta Marriott Northwest at Galleria 3.5*
Number of rooms: 398
Reservation Options:
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Also Known As:
Atlanta Marriott Northwest Hotel Atlanta
Marriott Atlanta
Hotel Style:
#17 Green Hotel in Atlanta
#52 Family Hotel in Atlanta
#68 Business Hotel in Atlanta
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