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Aloft Atlanta Downtown

300 Ted Turner Drive NW, Atlanta, GA 30308
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Guests1 room, 2 adults, 0 children
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Traveler (278)
360
Panoramas (14)
Room & Suite (158)

About

Location
Cleanliness
Service
Value
GreenLeaders Silver level
Situated in the heart of Atlanta, Georgia, Aloft Atlanta Downtown is directly across the street from AmericasMart. Youll be steps away from the World of Coca-Cola Museum, Georgia Aquarium, Georgia Dome, Centennial Olympic Park, and Georgia World Congress Center, and close to shopping, restaurants and golf. Rise and shine in our bright and modern Aloft rooms, featuring plush platform beds, walk-in showers, custom amenities by Bliss(R) Spa and more. Recharge all your gadgets with the plug & play docking station, which also links your laptop or tunes to the 42 LCD TV. Meet and mingle at our w xyz(SM) bar, grab a snack at the 24/7 re:fuel by Aloft(SM) gourmet pantry, or work and play at our re:mix(SM) lounge. Plenty of perks include fast + free hotel-wide Wi-Fi, our always-open re:charge(SM) gym, reviving splash pool, and more! For your convenience we offer guest self and Valet parking - please inquire with the hotel staff for rates
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Billiards
Evening entertainment
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Paid private parking nearby
Secured parking
Free internet
Wifi
Public wifi
Internet
Pool / beach towels
Outdoor pool
Breakfast available
Snack bar
Vending machine
Board games / puzzles
Nightclub / DJ
Business Center with Internet Access
Conference facilities
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Family rooms
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Bottled water
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Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, Spanish
Hotel links
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1,145Reviews34Q+A100Room tips
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Popular mentions
Super convenient- pet friendly, nice staff and good rooms. I love the Bliss marine shampoo, wish I could buy it! Stayed on 7th floor, valet/front desk all nice folks, easy Uber’s everywhere great location and slept well. Pool looks very nice big on site parking lot and helpful staff. All around best value in downtown
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I was most thankful to the clerk at the Westin for getting me this room for this hotel this year. So, this hotel was new to me and it was a pleasant delight. The atmosphere of the main lobby is this really cool concrete build with steel chairs at the bar, and the staff are warm, welcoming, and very helpful. Heck, for the first day of Dragon Con, the receptionists were even dressed up in cosplays of their own to get into the spirit of things! The beds in the double king bed I had reserved were nice and comfortable, and not once did I get any kind of slow signal on the wi-fi, which must be a minor miracle considering how many people were here for Dragoncon, uploading pictures and videos and who knows what. The one complaint I do have though is about the bathroom. The door is a hanging sliding mirror style with no lock, and so far as I could find, there was no fan to turn on for the bathroom, which made things very steamy during showers. I hope they're able to do something about it later on. All in all though, due to price and location, this is a great place to reserve a room for Dragon Con; convenient, nice location, and the view out the room is just astounding.
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we only spent one night after moving the from another hotel and we were glad we did. everyone at the front desk was very professional, the place was very chic, outdoor patio for sitting and people watch etc. if we ever go back to atlanta this is the place i will stay. and also, close to centennial park and many other attractions.
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Response from General M, General Manager at Aloft Atlanta Downtown
Responded 2 weeks ago
Thank you so much for the excellent review! We are glad to hear you enjoyed our location and got to enjoy our many amenities while visiting. We look forward to seeing you upon your return to Atlanta!
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This five year old property has 254 room which means they have 254 hotel safes! I arrived Monday and put my passport and wallet in the hotel safe. My flight was scheduled to depart at 7:00am on Thursday morning. At 4:00am I try to get my wallet out of the safe and the safe screen is dark. I go to the front desk at 4:30am and the clerk was nice but knew nothing about the safe, she did make calls, she did try to get security, who showed up at my room at 5:00am (the first time) and he was on the phone and was told by someone to hit the star then hashtag to open - he stated there is no star or hashtag just numbers plus the safe screen was dark and took no inputs. He left then I call about 6:00am and they are looking for batteries. Security comes again with no success. Then an engineer comes around 6:30 and he can do nothing. Then just before 7 a young man comes with keys and opens the safe in seconds. My flight has departed, I have to pay $330 to rebook my flight and arrive home 10.5 hours later than scheduled missing important meetings scheduled that day. I am gold member for life and my company is now telling me not to use Marriott properties and I am considering this. It would seem with 254 safes in their room that when there is a problem someone can go to one sheet that lays out the steps required for this situation. This was just a case of poor no not poor no planning, no procedures and no processes. Also my first morning I had to take a cold shower as the temperature control was not adjusted correctly.
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Response from General M, General Manager at Aloft Atlanta Downtown
Responded 2 weeks ago
We regret to hear that we did not meet your expectations while staying with our hotel. We truly care about the guest experience, and unfortunately, this did not reflect during your stay. We sincerely apologize, and hope to use the provided feedback to improve.
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The stay at the hotel was fine and the desk staff very pleasant when I checked in. When I checked out they asked if they could email the receipt. Yes please. Big mistake. The next day I went to file my expenses (we are supposed to file within three days) I noticed no hotel receipt so I called. No problem MIss. Nothing. Tried again and also gave her my personal email. Nothing. Called the next day and spoke to Hosen. Is something wrong with your system? No. But I will attach it to an email. Nothing. So the next day I called corporate headquarters in CT. I need your Bonvoy number to help you. I can’t find that. Back and forth. No “I am sorry you are having all these problems.” Just “ Their system is down.” Did someone tell anyone in Atlanta? And down for 3 days? “Do you have a fax machine?” Who still pays for fax machines? Still No receipt. So now we are at a week later and I still have no receipt and am late filing expenses. And not one person has apologized or explained what the issue is. So one last time I called Hosen and he did email it as an attachment this time but again no apology. I will never stay at another Aloft again.
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Response from General M, General Manager at Aloft Atlanta Downtown
Responded 2 weeks ago
We regret to hear that we did not meet your expectations while staying with our hotel. We truly care about the guest experience, and unfortunately, this did not reflect during your stay. We sincerely apologize, and hope to use the provided feedback to improve.
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PRICE RANGE
$120 - $346 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
アロフト アトランタ ダウンタウン
LOCATION
United StatesGeorgiaAtlanta
NUMBER OF ROOMS
254
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