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We traveled to Atlanta to visit colleges and stayed in the King Suite, room 1112. The location is outstanding with dining options only a short walk away, and significant attractions 10-15 minutes walk (Centennial Park, College Football HOF, Atlanta Aquarium.)
The staff were all quite...More
Thank Jay M
Response from Tamara D, Front Office Manager at Twelve Centennial ParkResponded March 19, 2017
We appreciate you for taking the time to leave us a very detailed and honest review.
I am glad to hear that you enjoyed the location and the amenities in the room.
We are proud of our Front Desk staff - but a...More
This was my first time staying at this property. My family and I had a good experience. The front desk and valet staff were very courteous and friendly. The furniture in the room was a bit worn, however the spaciousness of the suite met our...More
Thank Mia J
Response from Tamara D, Front Office Manager at Twelve Centennial ParkResponded May 1, 2017
Good morning Mia J,
Thank you for staying at the Twelve and sharing your experience with us.
I am glad to read you enjoyed the size of our suites and the service we provided.
We will start with our renovation soon - this includes new...More
The front desk personnel were exceptional! Especially Jeffrey. He went out of the way to take a personal interest in me and all the other guests I observed him serving. Jeffrey is among the best!! Don't hesitate to stay here if you enjoy service. Even...More
Response from Tamara D, Front Office Manager at Twelve Centennial ParkResponded March 9, 2017
We really appreciate your feedback. It is so nice to hear that you enjoyed your stay and the service. We are very proud of all our team members and I will share your feedback to keep everyone motivated.
Thank you so much again, I...More
This was one of my worst Marriott experiences to date. Every contact point that I had with the hotel was screwed up. I gave it two stars because of location, view, and (relative) amenities. Otherwise, the constant mistakes, unfriendly/incompetent staff, inability to remedy problems, modest...More
We arrived at the Twelve Hotel to check and was told that they couldn't locate my reservation. after standing in line for 20 min. After showing them my confirmation from the book agent. I was told that they would not honor this reservation, because they...More
Response from RustinMoore | Property representative |
Greetings. There is no shuttle to or from the airport but for $2.50 you can take the MARTA from the airport to the doorsteps of the hotel. Just take the MARTA north to the Civic Center station and we are right next door. As... More
Greetings. There is no shuttle to or from the airport but for $2.50 you can take the MARTA from the airport to the doorsteps of the hotel. Just take the MARTA north to the Civic Center station and we are right next door. As far as local attractions, the hotel is only a .5 mile walk to Centennial Olympic Park and all of its surrounding attractions like the GA Aquarium, Civil Rights Museum and World of Coke.