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Twelve Downtown, Autograph Collection

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400 W Peachtree St NW, Atlanta, GA 30308-3536
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (243)
Room & Suite (288)
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 11/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Twelve Downtown, Autograph Collection
Updated 11/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#66 of 195 hotels in Atlanta
Location
Cleanliness
Service
Value
Twelve Downtown, Autograph Collection, proud member of Marriott Bonvoy Loyalty Program and a Marriott family brand hotels is a full-service hotel in Downtown Atlanta, Georgia located just 0.5 miles from The World of Coca-Cola and next door to MARTA, Atlanta’s Rapid Rail Transit System. We feature stylish 1 and 2 bedroom suites throughout our entire hotel near Centennial Park. We feature free WiFi, flat-screen TVs in the living and sleeping areas, Keurigs are in all suites, and a console for accessing hotel services such as dinner reservations or valet parking, which is at $32 per night, per car with IN/ OUT priviledges included. All suites have laptop safes and desks with ergonomic chairs as well as full kitchens with stainless steel appliances. ROOM, our casual Steak and Sushi Resaurant has an outdoor terrace. There's a rooftop pool deck and a fitness center.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Paid private parking on-site
Wifi
Pool with view
Outdoor pool
Restaurant
Breakfast available
Breakfast in the room
Taxi service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Safe
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Modern
Languages Spoken
English, Spanish, German
Hotel links
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Joshua W wrote a review Aug 2021
2 contributions1 helpful vote
We took a quick family weekend trip to Atlanta for fun. We are a family of five, and we were looking for a nice place to get away with the kids in walking distance to activities. Pros: --The service was very nice. All hotel staff was very personable and eager to help. --The suites are big. We got a one-bedroom suite, and there was plenty of room for the family of five. We also did not hear other guests at all. --The pool area is pretty sweet. The pool itself is big enough for plenty of people to enjoy, and the pool deck has very nice seating with shady spots for parents. Very relaxing. --The location is great. We were able to walk to food and activities. Centennial Olympic Park (World of Coca Cola, Aquarium...etc.) is just a few blocks away. Cons: --The nights are noisy, just like other reviews note. After bedtime loud motorcycles and cars seem to get really cranked up. (Some of it is probably due to the location right next to the interstate.) --The quality of the furniture in the room is alright. The sleeper sofa had tears in the cushion, and the frame was bent. The beds are comfortable enough, but certainly not luxurious as you will find in other high-priced hotels.
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Date of stay: July 2021Trip type: Traveled with family
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DArdofSC wrote a review Jul 2021
West Columbia, South Carolina176 contributions107 helpful votes
Stayed here for daughter in laws weekend birthday. Called hotel directly to make sure everything was open..talked to Ms Shanita personally,she was an absolute Joy !Had a wonderful check in,no wait,and was surprised with a Fantastic room upgrade! Hotel is set up like condos, lots of space in the rooms, full kitchen , large TV s in ever room, nice showers, large sleeper sofa,very comfortable beds.Great bar, Marquis did a Great job,nice restaurant on site, large Olympic size rooftop pool...loved it! Super nice and quick valet parking, pretty much everything you can say for in a Great stay.Everyone was super friendly and greeted us every time we came in,Ms Rachael, Jeffrey..who looks a whole lot like a famous NFL quarterback...and Devon made us feel like family. Excellent job!! All are an absolute valuable asset to the Marriott family!!Will definitely stay here Again !!!
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Date of stay: July 2021Trip type: Traveled with family
1 Helpful vote
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N L wrote a review Jul 2021
Welsh, Louisiana8 contributions9 helpful votes
Dirty shower, globs of hair on the bathroom floor, light bulbs out on make up mirror and safe that does not work upon arrival. Reported problems to front desk. The light bulb fixed and safe now works but black mold still all around the splash guards and trim along shower door and wall!!! No night manager so they want us to relocate after a 12 hour day at a trade show. Checked out the new room and it is no better.
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Date of stay: July 2021Trip type: Traveled on business
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Tobie S wrote a review Jun 2021
Douglasville, Georgia3 contributions1 helpful vote
The hotel itself was very nice HOWEVER, our food at Catch 12 was cold, I called in advance and was told my room was ready at 11am but when I arrived at the hotel to check in at 215 I had to wait 45 mins in the lobby to check in at 3pm, there were not enough valet people on staff so I had to wait 35 mins to get my car when we went out for room snacks, and the guests in the room next to us decided to have sex on their porch. I expected to have a much better experience in a hotel that costs almost $500 per night. I was very disappointed
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Date of stay: June 2021Trip type: Traveled as a couple
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Sarah O wrote a review Jun 2021
20 contributions26 helpful votes
The manager, Kay, is a crook. We arrived to the hotel and booked a 2br suite at over $1000 for two nights. The room was filthy, the AC didn’t work, and the hotel employees didn’t respond on the chat until 3am. I detailed my issues to Kay, the horrible manager, as we decided to check out the next day and skip our second night. Kay promised a refund of the night we stayed, the night we didn’t stay, as well as 35000 points. Kay was apologetic at the time, and we were pleased. I realize now that Kay was just lying to us the whole time. While we Got the 35k points, Kay did not process the refund to us for either night- neither the one we stayed or the night we didn’t stay. We have Kay in writing, over email, telling us to “allow 48-72 hours for the refund to process.” In addition, several calls to the Twelve resulted in the same assurances. Yet Kay has closed our complaint with Marriott and marked it as resolved three times. Once again, Kay promised us, in writing, on May 25th, 2021, that our refund would take 48-72 hours. We are now in mid-June and have yet to see a cent. Kay is a liar and a crook, and stole our hard-earned money. The hotel should be ashamed of itself and ownership should seriously reconsider her employment. DO NOT STAY- AVOID AT ALL COSTS. The hotel is filthy, the hotel is mismanaged, and the manager Kay is a crook.
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Date of stay: May 2021Trip type: Traveled with friends
4 Helpful votes
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PRICE RANGE
$230 - $431 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
12 centennial park, twelve centennial park atlanta, twelve centennial park hotel atlanta
FORMERLY KNOWN AS
12 Downtown, Autograph Collection
LOCATION
United StatesGeorgiaAtlantaDowntown
NUMBER OF ROOMS
102
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Frequently Asked Questions about Twelve Downtown, Autograph Collection
Which popular attractions are close to Twelve Downtown, Autograph Collection?
Nearby attractions include Shakespeare Tavern Playhouse (0.2 miles), The Basilica of the Sacred Heart of Jesus (0.1 miles), and Atlanta First United Methodist Church (0.1 miles).
What are some of the property amenities at Twelve Downtown, Autograph Collection?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Twelve Downtown, Autograph Collection?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Twelve Downtown, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Twelve Downtown, Autograph Collection?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Twelve Downtown, Autograph Collection?
Conveniently located restaurants include Polaris Restaurant, Corner Bakery Cafe, and Mellow Mushroom Atlanta - Downtown.
Are there opportunities to exercise at Twelve Downtown, Autograph Collection?
Yes, guests have access to a pool and a fitness center during their stay.
Does Twelve Downtown, Autograph Collection have an airport shuttle?
Yes, Twelve Downtown, Autograph Collection offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Twelve Downtown, Autograph Collection located near the city center?
Yes, it is 0.6 miles away from the center of Atlanta.
Are any cleaning services offered at Twelve Downtown, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Twelve Downtown, Autograph Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.