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Hotel was very low end for the area it was in. Bed was very hard, amenities weren't great at all. Pool was closed and it was 90 degrees outside. Janitor left rolling garbage bin out in hall all day. Elevator was very loud, and not...More
Date of stay: September 2018
Response from 00esa, Manager at Extended Stay America - Atlanta - ViningsResponded September 24, 2018
We offer sincere apologies for not living up to your expectations for a splendid stay. It feels disheartening to know our hotel’s offerings did not provide the value you were hoping for. Your feedback is shared with our housekeeping department to be more diligent going...More
I was very pleased with my stay the staff were amazing and very helpful the room was beyond clean I felt home even though I wasn’t. I would highly recommend anyone to stay here and I will definitely be back!!More
Date of stay: August 2018
Thank Nikia M
Response from 00esa, Manager at Extended Stay America - Atlanta - ViningsResponded September 4, 2018
Nikia, thank you for recommending Extended Stay America and sharing your review with us. We are thrilled to read you were impressed with the service of our courteous staff and had a relaxing stay in your well-appointed room. Thanks once more for the comments, and...More
Great value for the money. I brought the family with me on a work trip and we enjoyed our stay. The pool is nice and the hotel is conveniently located to restaurants and Publix within walking distance. If you plan on cooking their supplies are...More
Date of stay: July 2018
Response from 00esa, Manager at Extended Stay America - Atlanta - ViningsResponded August 1, 2018
It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you liked the value we offer and that our location was perfect for your needs. Your feedback is valuable as it will help us improve our...More
I recently stayed with your hotel in February and thoroughly enjoyed the stay. When I returned for another church function, Mr. Tony remembered me and began to ask questions about the church. That was phenomenal! I live and teach school in Alabama but pastor my...More
Date of stay: April 2018
Response from 00esa, Manager at Extended Stay America - Atlanta - ViningsResponded May 8, 2018
Thank you for returning to Extended Stay America and for sharing your wonderful feedback. We are thrilled to know our location was perfect for your needs and that you were impressed with our top-notch service. Thanks once more for your business, and we look forward...More
Professional helpful great visit. Staff was awesome room was amazing. Will definitely recommend. And will be back to stay. Very comfortable. Young man thatchecked me in was friendly professional. Loved it
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Date of stay: April 2018
Response from 00esa, Manager at Extended Stay America - Atlanta - ViningsResponded April 9, 2018
Thanks for the awesome feedback. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. We appreciate you recommending Extended Stay America and look forward to welcoming you back soon.