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Twelve Midtown, Autograph Collection

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361 17th Street NW, Atlanta, GA 30363
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (154)
Room & Suite (90)
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Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Twelve Midtown, Autograph Collection
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#106 of 189 hotels in Atlanta
Location
Cleanliness
Service
Value
Twelve Midtown, Autograph Collection is a premier all-suite hotel in the heart of Atlantic Station in Midtown Atlanta, Georgia. We offer chic guest rooms and suites, as well as unsurpassed amenities, in a boutique setting near shopping, dining and entertainment.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Breakfast in the room
Snack bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Kitchenette
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English, Spanish, German
Hotel links
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414Reviews10Q+A87Room tips
Traveler rating
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Popular mentions
ZebraCakes wrote a review Nov 7
2 contributions
The Twelve Midtown is centrally located and the property itself is beautiful. My room was incredibly comfortable, clean (extra important during these challenging times), and the associates could not have provided better service. Saint and Elondra, were both more than accommodating, and are exemplary associates for the Twelve Midtown. I will be back again!
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Date of stay: September 2020Trip type: Traveled solo
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Laura T wrote a review Oct 2020
Washington, DC41 contributions25 helpful votes
We stayed at this property tonight and it has been a nightmare. Parties going on with loud music above us, so we asked management to get security to the rooms. Front desk delayed in doing this and then claimed it had security go to the rooms (there are several being rented for partying, with strong smell of illegal marijuana there). Then management told us the music was coming from the restaurant. My husband went downstairs and the bar does not have any music - plus it is clearly coming from above us. People are coming and going in the hallways and to/from the rooms without masks, in violation of the posted Marriott policy for this property. Management denied this as well. I have reported this shoddy treatment and behaviour by management to Marriott Corporate Customer Service but I doubt there will be a response. We also asked to be moved to another room and were told that would not be done either. Clearly this property just wants to rent rooms out to keep business, even business that violates Marriott’s own policies and tolerates illegal drug us on the property. We are Platinum members and this is the treatment we get. I’d like my pints credited back to my account for this stay.
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Date of stay: October 2020
Value
Rooms
Service
Room Tip: Don’t ever stay at this property
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Benjamin C wrote a review Aug 2020
Houston, Texas189 contributions13 helpful votes
The service was horrible. Upon arrival, there where guests acting in a horrible manner. The people next door to us where smoking, and what appeared to be selling drugs, and being loud. It was so bad we had to check out immediately. Instead of management completely refunding our reservation they charged us a day and half. Horrible hotel, horrible customer service. This is a so-called luxury hotel but it is by far from it. The clientele that they serve is awful.
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Date of stay: August 2020Trip type: Traveled with family
1 Helpful vote
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Lucy C wrote a review Mar 2020
Atlanta, Georgia52 contributions51 helpful votes
I was excited to stay at the Twelve, myself and a few friends were set to attend a festival at Atlantic Station (where the hotel is located) and decided it would be fun to stay the night before in one of the 2 bedroom balcony suites....... now I regret that decision. Checking in: We were given our keys but none of them work so we had to drag our luggage back down to the front desk and wait in line to get new keys made. Room: We booked (and paid for) a balcony room but the room we were given didn't have a balcony. It had a door that opened onto a section of roof (think strips of tar paper) and had a railing to prevent anyone from actually going out of the door. Additionally, the roof section had quite a tall wall around the edge of the roof so we couldn't actually see much skyline. The "living area" was rather odd, it was a 30 wall of white pain with a TV hung off center. It contained a small sofa and a table with 2 chairs and that was it. Certainly the worst part of the stay was an incident that happened late in the evening, around 11pm. My friends and I were watching a comedy and were laughing out loud, the phone rang and when I answered it was the front desk. There had been a noise complaint called in about us, and I realized we had, in fact, been pretty loud which was inconsiderate with it being so late. I told the guy from the front desk that we were sorry and would try and keep the noise down, his reply was "No, you WILL keep the noise down or I will come up there and physically eject you from this hotel" I'll be honest, I've traveled for work for most of the last 25 years. I've stayed at hundreds of hotels but have never had a member of a hotel's staff talk to me so rudely or threaten me with physically.... I was too stunned to speak. I stood there, probably 10 seconds after the guy had hung up just shocked at how he had spoken to me! As you can imagine, this is not a hotel I'll ever stay at again.....
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Date of stay: March 2020
Rooms
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4 Helpful votes
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NYC2VA13 wrote a review Mar 2020
Richmond, Virginia232 contributions44 helpful votes
Stayed here with friends while visiting the area. We all enjoyed a relaxing stay. The hotel is beautiful and the rooms were nicely appointed. We did have some confusion with parking but that was quickly resolved. Overall a wonderful stay.
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Date of stay: April 2019
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Sleep Quality
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PRICE RANGE
$262 - $474 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
12 atlantic station, twelve atlantic station atlanta, twelve atlantic station hotel atlanta
LOCATION
United StatesGeorgiaAtlantaAtlantic Station
NUMBER OF ROOMS
101
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Frequently Asked Questions about Twelve Midtown, Autograph Collection
Which popular attractions are close to Twelve Midtown, Autograph Collection?
Nearby attractions include Atlantic Station (0.1 miles), Bodies The Exhibition (Atlanta) (0.09 miles), and Amaluna - Cirque du Soleil (0.2 miles).
What are some of the property amenities at Twelve Midtown, Autograph Collection?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Twelve Midtown, Autograph Collection?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Twelve Midtown, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Twelve Midtown, Autograph Collection?
Yes, paid private parking on-site, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Twelve Midtown, Autograph Collection?
Conveniently located restaurants include Endive Publik House, Kilwin's, and The Pig and The Pearl.
Are there opportunities to exercise at Twelve Midtown, Autograph Collection?
Yes, guests have access to a pool and a fitness center during their stay.
Does Twelve Midtown, Autograph Collection have an airport shuttle?
Yes, Twelve Midtown, Autograph Collection offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Twelve Midtown, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Twelve Midtown, Autograph Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Twelve Midtown, Autograph Collection offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.