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Twelve Atlantic Station

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Twelve Atlantic Station
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334 Reviews from our TripAdvisor Community

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Showing 320: English reviews
Reviewed 4 days ago NEWvia mobile

We checked in to Atlantic Station after visiting IKEA and The Varsity. Because we weren't familiar with the area, we struggled with finding a parking place. After driving around the parking deck for 20 minutes, we finally found the appropriate area. The GPS did not lead us to the right place. Check in was easy and we were upgraded to...

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Helpful?
1Thank Susanne E
FrankKren, General Manager at Twelve Atlantic Station, responded to this review

Dear Suzanne E, Thank you for taking the time to complete the review on TripAdvisor in regards to your recent stay at the Twelve Atlantic Station. I am glad that you felt that the hotel was perfect for your family. Your note about the need of maintenance is taken very seriously. We have begun a renovation that will address your...

Philadelphia, Pennsylvania
Reviewed 1 week ago via mobile

I stayed at this property several times now. The staff are very courteous and always welcome you with a smile upon check in. This property is one of my favorites because maybe it's just me but every room seems to be satisfactory and I never have to change rooms once checked in. I personally like facing towards Atlantic station and...

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Helpful?
Thank Gstar404
FrankKren, General Manager at Twelve Atlantic Station, responded to this review

Dear General B, Thank you for taking the time to review our hotel on TripAdvisor. I am glad that the hotel is to your liking. I am also glad that you are pleased with the staff, the rooms, the view, the kitchens and our neighborhood. You are correct. Starting as of today, we are beginning a renovation that will help...

Atlanta, Georgia
Reviewed 2 weeks ago

Very nice hotel, beautifully decorated for the holidays! The staff was great and extremely helpful when suggesting local restaurants, as well as delivery services. Great room with an excellent view of the city!

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Helpful?
Thank jijajr17
FrankKren, General Manager at Twelve Atlantic Station, responded to this review

Dear jijajr17, Thank you for your recent review of TWELVE Atlantic Station Hotel on TripAdvisor. We appreciate your kind comments about the hotel, the view, the staff and the service. We hope that you will visit us again when your travels bring you back to Atlanta. All the best, Frank Kren General Manager TWELVE Atlantic Station Hotel fkren@twelvehotels.com (404) 961-1222

Madison, Alabama
Reviewed 2 weeks ago via mobile

Located in Atlantic Station, steps away from shops and multiple dining options, Twelve Atlantic Station is a combination of hotel suites and owner occupied condos. Hotel is not luxurious as one might expect given the nice location. Starbucks on lobby level is a plus but not open on New Year's Day when we arrived :( Entrance to the hotel is...

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Helpful?
Thank Martina F
FrankKren, General Manager at Twelve Atlantic Station, responded to this review

Dear Martina F, Thank you for taking the time to complete the TripAdvisor review in regards to your recent stay at the Twelve Atlantic Station. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback...

Los Angeles, California
Reviewed December 19, 2016

I have been staying here a few months and the staff is great. All rooms have a kitchen which are very nice. Bathrooms need to be remolded but I was informed that is being done. Pizza bar is delicious.

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Helpful?
Thank jeff M
FrankKren, General Manager at Twelve Atlantic Station, responded to this review

Dear jeff M, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Twelve Atlantic Station. I am glad to hear that your experience with our team has been to your liking. You can be sure that I will share your comments with them today. You are correct that we...

Richmond, VA
Reviewed November 30, 2016

I stayed at the Atlantic Station property over the Thanksgiving weekend. Location: Right in the heart of Midtown Atlanta. Walking distance to lots of shopping and restaurants. Not clearly visible that you’re arriving to the hotel unless you have GPS on. Parking: Overnight valet was $28 a night. Self-parking was $14 a night; however, you have to park below in...

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Helpful?
1Thank busyvatraveler
FrankKren, General Manager at Twelve Atlantic Station, responded to this review

Dear busytraveler, Thank you for your recent review of TWELVE Atlantic Station on TripAdvisor. I am sorry that we fell short of your expectation this visit. We will be renovating the hotel between now and May 2017 which will address the major points of your critique. I am delighted to know that your service encounters were pleasant, helpful and smooth....

Reviewed November 18, 2016

I cannot believe this is a Marriott property. I'm actually typing this in bed which is squeaky, bumpy and so uncomfortable. There was a large stain on the carpet as soon as we walked in the room. Taking a few more steps you see a stained couch that actually had 2 holes in the cushions. This was definitely a condo...

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Helpful?
2Thank Heather P
FrankKren, General Manager at Twelve Atlantic Station, responded to this review

Dear Heather P, Thank you for taking the time to complete the TripAdvisor review in regards to your recent stay at the Twelve Atlantic Station. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback...

Austin, Texas
Reviewed November 9, 2016

I recently stayed here and overall I give it a solid B but that's it. The suite I was in was large and spacious but there were a number of things missing, specifically it seems to me that this property perhaps used to be a condo complex? (honestly not sure but it felt that way) but they took out certain...

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Helpful?
Thank Kyle D
FrankKren, General Manager at Twelve Atlantic Station, responded to this review

Dear Kyle D, Thank you for your recent review of TWELVE Atlantic Station on TripAdvisor. I am sorry that we fell short of your expectation this visit. We will be renovating the hotel between now and May 2017. We intend to move from decent to great and receive a solid "A" ranking from you in the future. We hope you...

Naperville, Illinois
Reviewed October 13, 2016 via mobile

I've returned to Twelve because the location is so convenient for my business obligations and wanted to update my May review.The manager promised my concerns were being addressed and I'm happy to say the floors are much improved! Thanks!

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Helpful?
Thank leftiowa
FrankKren, General Manager at Twelve Atlantic Station, responded to this review

Dear leftiowa, Thank you for giving us another opportunity to serve you. As we progress with our renovation, which will be complete in May, we will be interested to know your feedback as we seek to improve. All the best, Frank Kren General Manager TWELVE Atlantic Station Hotel

Newcastle upon Tyne, United Kingdom
Reviewed September 23, 2016 via mobile

Stayed here for 3 nights on business, didn't really use the kitchen/living area although nice touch for those staying a while. I really appreciated the water/ice machine on the fridge and if I'd been staying longer I would have made use of the coffee machine. The bed was very comfortable, I can't fault it and I slept like a baby....

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Helpful?
Thank emmacallaghan79
FrankKren, General Manager at Twelve Atlantic Station, responded to this review

Dear emmacallaghan79, Thank you for sharing your experience at the Twelve Atlantic Station through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Lobby at Twelve
Lobby at Twelve
Cuisines: American, Contemporary
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Twelve Atlantic Station

Address: 361 17th St, Atlanta, GA 30363
Location: United States > Georgia > Atlanta > Atlantic Station
Price Range: $191 - $468 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Twelve Atlantic Station 4*
Number of rooms: 101
Reservation Options:
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Also Known As:
12 Atlantic Station
Twelve Atlantic Station Atlanta
Twelve Atlantic Station Hotel Atlanta
Hotel Style:
#30 Luxury Hotel in Atlanta
#55 Romantic Hotel in Atlanta
#59 Business Hotel in Atlanta
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Questions & Answers

Here's what travelers have asked, with answers from Twelve Atlantic Station staff and other travelers.
7 questions
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Questions? Get answers from Twelve Atlantic Station staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I like the 2 bedroom suite. Also if you need a washer and dryer make sure to request ahead of time!”
 of 5 bubbles 16jeffm, Dec 19, 2016 | Read review
“This is a Marriott Hotel”
 of 5 bubbles 642ranaj, Aug 31, 2016 | Read review
“Ask for a city view”
 of 5 bubbles ATL-travel71, Aug 16, 2016 | Read review
“Bring earplugs if you're a light sleeper.”
 of 5 bubbles vtanga, Jun 29, 2016 | Read review
“Room had a very nice and different layout.”
 of 5 bubbles jazzman442016, May 20, 2016 | Read review
5 of 5
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