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Twelve Atlantic Station

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Twelve Atlantic Station
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314 Reviews from our TripAdvisor Community

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Showing 304: English reviews
Rome, Italy
Level Contributor
126 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I visited this hotel again during my stay a couple of weeks ago. Frank, the manager, was very kind and genuinely interested in ensuring a nice visit. The hotel was full, due to a tennis tournament taking place close by. But even with the hotel full, it didn't feel like it. The staff was friendly and helpful, and the housekeepers... More 

Helpful?
Thank ANF1111
FrankKren, Manager at Twelve Atlantic Station, responded to this review

Dear ANF1111, Thank you for your kind words on Trip Advisor regarding your recent stay at the Twelve Atlantic Station. As our valued guest, we appreciate your long time loyalty and will value your future feedback as we embark on our hotel renovation which will bring us to "like new" status by May of 2017. We will look forward to... More 

Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This was my first stay at this hotel. The rooms are very big and spacious with kitchen dining area with a sofa and table and tv. The bedrooms were very large with wardrobe space and room for a sofa bed. The bathrooms are large and balcony with great views. The lobby is great with a bar offering wide range or... More 

Helpful?
Thank Mariam G
FrankKren, General Manager at Twelve Atlantic Station, responded to this review

Dear Mariam G, Thank you for your review on Trip Advisor regarding your recent stay at the Twelve Atlantic Station. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team... More 

Atlanta, GA
Level Contributor
389 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Twelve during the BB&T Tennis tournament and you can't beat the location for that scenario. Many of the players stay there as well if that interests you. The hotel in general is nice and the rooms are suites with large areas and kitchenettes. Everything in our room was in working order and was up to date.... More 

Helpful?
Thank ATL-travel71
FrankKren, General Manager at Twelve Atlantic Station, responded to this review

Thank you for sharing your experience at the Twelve Atlantic Station through Trip Advisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. As you may know, we will be starting a renovation... More 

Adelaide, Australia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel for two nights. Great location. Room was effectively a one bedroom apartment which was nice. Comfortable bed. The thing that let this hotel down was poor service. When my room was serviced my towel and bathmat were taken and not replaced nor were the toiletries. The only thing they did was make the bed. Bins were... More 

Helpful?
Thank Arthur T
FrankKren, General Manager at Twelve Atlantic Station, responded to this review

Dear Arthur T, Thank you for taking the time to complete this Trip Advisor review regarding to your recent stay at the Twelve Atlantic Station. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback... More 

Milledgeville, Georgia
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The first six floors of this building are supposedly going to become taken over by a branch of Marriott. The rooms are extremely large and fairly comfortable. They are loft like. The ceilings are high and "intentionally" unfinished (for those that question this and dont know much about the style.) Our room had a fantastic view. Unfortunately for some reason... More 

Helpful?
Thank Geni S
FrankKren, General Manager at Twelve Atlantic Station, responded to this review

Dear Geni S, Thank you for taking the time to complete the Trip Advisor survey about your recent stay at the Twelve Atlantic Station. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. As I believe you are aware,... More 

Lauderhill, Florida
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 5, 2016

I was not pleased with this hotel because it is outdated, construction not completed, damaged furniture, torn and damaged headboard (photos attached). The mattress was not comfortable because it was worn. Outdated furniture as well. Our closet did not have a light. There were exposed pipes and an unfinished vent cut out. The walls could use some paint because they... More 

Helpful?
3 Thank acc336
FrankKren, General Manager at Twelve Atlantic Station, responded to this review

Dear acc336, Thank you for taking the time to review your recent stay at the Twelve Atlantic Station. As you may know, we will begin an extensive renovation in the near future. Your feedback is important to us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 5, 2016 via mobile

First let me say that I paid $248 (including valet) for a room I could not stay in and terrible service from every staff member. I work at a hotel & pride myself on the quality of service that I give my guest so I expect that especially at this hotel. I arrived at 3:00 (check-in time) and the front... More 

Helpful?
1 Thank Kimberly C
FrankKren, General Manager at Twelve Atlantic Station, responded to this review

Dear Kimberly C, Thank you for taking the time to complete the review of your recent stay at the Twelve Atlantic Station. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate... More 

Vancouver, BC
Level Contributor
83 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed June 29, 2016

The pros: - Great location with shopping and restaurants nearby. - The Lobby restaurant downstairs is pretty decent, although service is spotty. - The gym here is much better equipped than most other hotel gyms. - The suites are very large with lots of space. - In-suite laundry available. The cons: - Very noisy, and you'll hear a train throughout... More 

Helpful?
2 Thank victor t
FrankKren, General Manager at Twelve Atlantic Station, responded to this review

Dear Victor T, Thank you for your recent review of TWELVE Atlantic Station. I am glad that you enjoy the neighborhood, the restaurant, the fitness center and the spacious rooms. We take your feedback seriously and will be using your comments to improve immediately and as we move forward with our renovation. We are excited to hear what you think... More 

Silver Spring, Maryland
Level Contributor
48 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 17, 2016 via mobile

I actually got a pretty good deal on this hotel room. But if I had paid alot for it I probably would be more frustrating. Spacious room. Very nice kitchen area and big balcony. There were a few details to tweak. There was a hole in my sheets, the toilet seat needed to be repaired, some of the light bulbs... More 

Helpful?
Thank Yvonne S
FrankKren, General Manager at Twelve Atlantic Station, responded to this review

Dear Yvonne S, Thank you for taking the time to complete the review of your recent stay at the Twelve Atlantic Station. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 24, 2016 via mobile

My family and I stayed at this hotel on May 23rd. We chose this hotel due to its close proximity to the IKEA store. I would stay FAR AWAY from this hotel. I've stayed in better 3 star hotels! The outside of the hotel was nice, but once you check into the room it's a different story. Here are my... More 

Helpful?
1 Thank Josh F
FrankKren, General Manager at Twelve Atlantic Station, responded to this review

Dear Josh F, Thank you for taking the time to complete the review of your recent stay at the Twelve Atlantic Station. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Lobby at Twelve
Lobby at Twelve
Cuisines: American, Contemporary
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Twelve Atlantic Station

Address: 361 17th St NW, Atlanta, GA 30363-1078
Location: United States > Georgia > Atlanta > Atlantic Station
Price Range: $200 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Twelve Atlantic Station 4*
Number of rooms: 101
Reservation Options:
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Also Known As:
12 Atlantic Station
Twelve Atlantic Station Atlanta
Twelve Atlantic Station Hotel Atlanta
Hotel Style:
#29 Luxury Hotel in Atlanta
#55 Romantic Hotel in Atlanta
#59 Business Hotel in Atlanta
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