Hyatt Regency Atlanta Perimeter at Villa Christina
1,120 reviews
#27 of 187 Hotels in Atlanta
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4000 Summit Blvd, Atlanta, GA 30319-1448
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About
#27 of 187 hotels in Atlanta
Location
Cleanliness
Service
Value
Travelers' Choice
The Hyatt Atlanta Perimeter at Villa Christina is situated in an 83 acre development and is located inside the Perimeter and just minutes from Buckhead. We offer meeting and conference facilities, wedding and fine dining venues, and multiple dining and retail options. Our Atlanta Perimeter hotel offers the perfect accommodations for leisure travelers, business travelers and families alike. AAA Four Diamond Award Designation!
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Full view
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Banquet room
Meeting rooms
Fax / photocopying
Concierge
Convenience store
Newspaper
Non-smoking hotel
Shared lounge / TV area
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Housekeeping
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Location
Full view
43Car recommended
Grade: 43 out of 100
60Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
Contact
4000 Summit Blvd, Atlanta, GA 30319-1448
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1,120Reviews38Q+A100Room tips
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The hotel is not at the standard that it should be. Hotel leaves a lot to be desired! Not sure what was going on but the atmosphere was just off...people were hanging around in the lobby and hallways like it was a bar or club! Women coming in and out half naked and guys standing out in garage! Definitely did not feel safe! I got a vibe of sex, drug, trafficking/prostitution was going on. That’s just my instinct. There is a bad smell in the hallways and in the room! Carpet was smelly and dingy looking! You can tell that things were not cleaned or wiped down/sanitized. This is why I brought my own cleaning supplies. Don’t let the name, decor, and presentation of the hotel fool you.
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Date of stay: August 2020Trip type: Traveled as a couple
Helpful
Responded 2 weeks ago
Please accept our sincere apologies that your recent encounter fell short of expectations. We are very surprised to read some of your comments and know that this is not a typical experience at our property. We take these concerns very seriously and want you to know that any illegal behavior is not tolerated. All our valued guests should be treated to clean, sanitized guest rooms and attentive, gracious staff. It would have been our expressed desire to have had the chance to address all your concerns while you were still here when it would have mattered most in making your stay all that you deserve. We hope to restore your confidence and welcome you back for another stay that satisfies your every expectation.
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I was a little concerned about going here with some of the more recent reviews. However, I had a great experience. The room was clean and comfortable and the service was also very good. No complaints from me! Due to Covid they only clean the rooms when you leave (not daily) and the restaurants and pool were closed. It was in a good location with easy access to other restaurants. I am not sure where the other reviews are coming from but my stay was great.
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Date of stay: August 2020Trip type: Traveled on business
Helpful
Responded 4 weeks ago
Thank you for sharing your insight on our hotel and appreciate your high recommendation, Steve! We thank you for your acknowledgment of our dedication to cleanliness and value your feedback as we strive to deliver excellence in service, accommodations, and convenience. Your comments are deeply appreciated and it would be our pleasure to welcome you back the next time your travels bring you to our area.
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I stayed for 2 nights and I must say, this is one of the worst hotels I have ever stayed at., mind you I travel a lot for work. 1. Blood spatter on the wall in the bathroom. See photos. I Immediately asked for a different room 2. Key card would not work for the new room. Had to go down to the front desk 3 times! The staff at the desk had to use her key to let us in. It took almost an hour to finally settle into our room after a 12 hour drive. Apparently other guests complained of the same issue 3. At 3am someone kept knocking on the door. At 4am someone tried to open the door. Thank goodness the bolt was in place. I waited a few minutes and peeked outside to check, I saw a custodial staff and he yelled across the hallway at 4am! and said the door was open so he tried to close it. This is not true! Because I had to unlock to door to see who was trying to open it. I couldn’t go back to sleep because I felt unsafe 4. I planned to do some work on my computer but the WiFi was down for more than 4 hours! Horrible. I suggest you spend your money elsewhere. 5. They had signs everywhere asking guests to wear masks. Most of the guests were NOT wearing their masks. When I asked the staff at the front desk, she said they could not stop everyone to ask them to wear their mask. So why put up signs stating that it is required? So irresponsible. No wonder Georgia has high rates of Covid 19 infection.…
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Date of stay: August 2020Trip type: Traveled on business
2 Helpful votes
Helpful
Responded Aug 7, 2020
Please accept our sincere apologies that your recent encounter fell short of expectations. The safety and well-being of our guests and colleagues is always a top priority and what you have experienced is certainly not in line with the high service standards we have put in place. All our valued guests should be treated to clean, sanitized guest rooms, and our team can always help if this is not the case. We will most assuredly address your concerns with appropriate staff and hope for another chance in the future to offer you the experience you truly deserve.
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Management blocked off all upgrades for Gloablists the day of, claiming “occupancy limits,” even though there is no correlation between. Front desk staff was rude, did not say the room number or tell us where the amenities were. The website says “limited food services,” but this just means they have some chips and water near the check-in desk for purchase. Their restaurants are closed and you will not receive any loyalty benefits, including room upgrades, waters, free breakfast, etc. Upon entering the room, it was clearly dirty and had been likely occupied the same day. Coffee stains on the counter (that I could easily wipe off with a cloth), shower had water still, dusty, etc. Additionally, the sheet of paper explaining how the whole hotel is shut down was wrinkled and marked, which means it was dirty also. I came to this hotel expecting a lot as the reviews pre-COVID were great, but management has let this hotel slip. I emailed management after with no reply. It seems as if they choose to ignore complaints rather than tackle them — which is not the Hyatt customer service that is normally impeccable across the world. If you are looking for a clean room with solid management, I recommend trying elsewhere. There are many properties that take cleaning more seriously in this COVID-19 era.…
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Date of stay: June 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Responded Jul 3, 2020
We sincerely apologize that your stay with us clearly fell short of your expectations, and it's clear from your comments, our high standards in service. Please know that in light of the current Public Health Concerns and for precautionary measures, certain services are impacted. We apologize for your inconvenience and wish we could have done a better job of addressing your concerns while you were here. We hope to have an opportunity to change your impression of us in the future.
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I know everyone is just getting back to work, but having no restaurant, bar or housekeeping is not pretty. Got a printed sheet at check-in that basically said you are on your own and we are not cleaning your room but do let us know if you need towels or whatever.
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Date of stay: June 2020Trip type: Traveled on business
Value
Rooms
Service
1 Helpful vote
Helpful
Responded Jul 3, 2020
Thank you for taking the time to share your thoughts with us. In light of the current Public Health Concerns and for precautionary measures, certain services are impacted. We apologize for your inconvenience and do appreciate your patience as we navigate through our new guidelines. It is our hope to have another chance in the future to welcome you back.
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PRICE RANGE
$113 - $271 (Based on Average Rates for a Standard Room)
LOCATION
United StatesGeorgiaAtlanta
NUMBER OF ROOMS
182
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Claim Your Listing Frequently Asked Questions about Hyatt Regency Atlanta Perimeter at Villa Christina
Which popular attractions are close to Hyatt Regency Atlanta Perimeter at Villa Christina?
Nearby attractions include Perimeter Mall (0.7 miles).
What are some of the property amenities at Hyatt Regency Atlanta Perimeter at Villa Christina?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hyatt Regency Atlanta Perimeter at Villa Christina?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hyatt Regency Atlanta Perimeter at Villa Christina?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Hyatt Regency Atlanta Perimeter at Villa Christina?
Conveniently located restaurants include Savor Bar & Kitchen, Maggiano's Little Italy, and Uncle Julio's.
Are there opportunities to exercise at Hyatt Regency Atlanta Perimeter at Villa Christina?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Hyatt Regency Atlanta Perimeter at Villa Christina?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Atlanta Perimeter at Villa Christina offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hyatt Regency Atlanta Perimeter at Villa Christina?
Many travelers enjoy visiting The Goodwin House (3.9 miles).
Is Hyatt Regency Atlanta Perimeter at Villa Christina accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.