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Sheraton Atlanta Airport Hotel

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#40 of 177 Hotels in Atlanta
Certificate of Excellence
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Sheraton Atlanta Airport Hotel
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1,108 Reviews from our TripAdvisor Community

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Showing 1,074: English reviews
Cleveland, Ohio
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I actually was placed at this hotel after mechanical issues with our flight caused delays. Landing in Atlanta and finding that you completely missed your connecting flight can put a damper in your day, especially if you had plans for the following day. But knowing that your airline will cover your hotel expense makes up for it a bit. The... More 

Helpful?
1 Thank balletd
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear balletd: We thank you for your posting and are sorry to hear that you were not able to catch your flight due to mechanical issues. We were pleased with your compliments regarding the wonderful service you received from our friendly associates who made you feel valued. It is always our number one priority to ensure that all our guests... More 

Alberta, Canada
Level Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The beds were big, the outdoor pool was lovely, the check in was easy and friendly. We visited on a very busy weekend with multiple family reunions going on, and the hotel seemed big enough that they crowds of people were not overwhelming. We had a lovely dinner in the Finish Line pub - and great service from our waiter... More 

Helpful?
Thank traveller154910
Dubai, United Arab Emirates
Level Contributor
168 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I recently spent 3 nights at this hotel. It's probably one of the oldest Sheraton Hotels and it has not seen any upgrade or renovation. Everything looks tired and used:the staff, the bar interior, the elevator, even the carpet on the 12th floor has bald spots. Yes, the hotel has the heavenly bed, the WIFI is free and quite fast.... More 

Helpful?
1 Thank Holger G
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Holger G: Thanks very much for your posting. We value your constructive feedback so we can make the necessary improvements to any deficiencies in both product and service levels. We sincerely apologize that our room attendant did not acknowledge your DND sign and inconvenienced you. I have forwarded your concern to our Director of Housekeeping and he has already... More 

Wesley Chapel, Florida
Level Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for a short overnight trip. We arrived late and the front parking lot was full. We had to park in the back near a closed parking garage. The area wasn't lit very well. The room was a standard hotel room but the furniture and decorations were a bit dated. Service was good, beds were comfortable. Can't complain... More 

Helpful?
1 Thank Brian U
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Brian U: We thank you for your posting. We are happy to hear that you enjoyed our service and comfortable beds. Please feel assured we are working deligently to provide better lighting in the back parking area for all of our guests. Please also note that we are renovating our entire hotel very soon and we will have a... More 

Metro Manila, Philippines
Level Contributor
77 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Had to stay here overnight a couple of years ago to catch my next flight in the morning. service was good. It only tooked me no less than 15mins to check in. Room was and spacious. Bed was very comfy. Has free wifi. Enjoyed the buffet breakfast. Offers a free shuttle to the airport.

Helpful?
Thank Dan R
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Dan R: Thank you for your posting and for staying with us again. We appreciate your overall very nice comments and are so glad to hear you enjoyed your overnight visit with us. We look forward to welcome you back very soon. More 

Royal Palm Beach, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed on the club floor for three days. I enjoyed the hotel and the service. The dining room service was great southern hospitality. I'm in Atlanta at least seven times a year and I always try hotels in different areas. Trust me this one is good.

Helpful?
Thank Oneblessedchild
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Oneblessedchild: Thank you very much for your posting. We are delighted that you enjoyed our Club Level floor and great Southern hospitality service that you received from our staff, especially in our Restaurant. We appreciate your patronage and hope to welcome you back to the Sheraton Atlanta Airport very soon. More 

Georgia
Level Contributor
88 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a very early flight out at Atlanta and wanted to stay somewhere close by. I was able to use some SPG points for the stay. The hotel is a little older and could use some refurbishment/upgrades, but the rooms on the club (11th and 12th floors) were a little nicer and had mini fridges). The staff was friendly,... More 

Helpful?
Thank ahself
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear ahself: Thank you very much for your posting! We were very happy to hear that you and your family enjoyed your short overnight visit with us. Our indoor/outdoor pool always receives great reviews from families and are glad that your kids had an opportunity to enjoy it. We also appreciate and have passed on your accolades regarding our front... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

We recently stayed at this hotel for a short visit to Atlanta. A nice hotel with free shuttle to airport. I redeem SPG point for this stay and quite surprised that I only needed very few points in comparison to what I get. Great staff.

Helpful?
Thank guantech
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear guantech: Thanks so much for your posting. We were elated to read that your visit with us was wonderful. We also appreciate your compliments regarding our great staff. Hope you can come back and visit the Sheraton Atlanta Airport again. More 

TN
Level Contributor
59 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed July 15, 2016 via mobile

After a long misfortunate day of delay after delay, delta airline put us up for the night at the Sheraton gateway. As frequent flier through ATL with several overnight layover we usually stay at the Marriott gateway on the tram. However, this being unexpected and provided complimentary by delta we decided to try it out. First small issue is the... More 

Helpful?
1 Thank goodymd
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear goodymd: Thank you for your posting and overall valuable feedback. We are sorry to hear that you were stranded in Atlanta due to flight issues, and you were inconvenienced waiting for our shuttle service. We are renovating our entire property very soon and the observances you mentioned will be resolved. We were very pleased to read that you did... More 

Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 14, 2016

We attended a training session here and I was very impressed with everyone knowing exactly which board room we were to go in and the hours of our welcome reception & classes! They even offered extra little things that made us know they were taking extra good care of us!!!

Helpful?
Thank Brencie P
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Brencie P: Thank you very much for your wonderful posting. We were extremely delighted to read that your training session held at the Sheraton Atlanta Airport went extremely well and you enjoyed our special attention to your group. I have passed on your amazing feedback to our Team and they were very grateful for your compliments. We hope you... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our complimentary airport shuttle runs every 20 minutes to and from Ground Transportation at Hartsfield-Jackson International Airport (ATL), a half-mile from our full-service hotel. Downtown Atlanta and its major attractions are only 10 minutes away-including the new Georgia Aquarium; Turner Field, home of the Braves; and Atlantic Station, a new retail and entertainment district. The Georgia International Convention Center is two miles away. ... more   less 

Additional Information about Sheraton Atlanta Airport Hotel

Address: 1900 Sullivan Rd, Atlanta, GA 30337-5706
Location: United States > Georgia > Atlanta
Price Range: $102 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Atlanta Airport Hotel 3.5*
Number of rooms: 395
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Also Known As:
Sheraton Atlanta
Atlanta Sheraton
Hotel Style:
#15 Best Value Hotel in Atlanta
#32 Family Hotel in Atlanta
#40 Business Hotel in Atlanta
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