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Holiday Inn Atlanta - Northlake

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Holiday Inn Atlanta - Northlake
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131 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We came down to Atlanta to visit family & friends we were only suppose to stay for one night but needed another night. I used my IHG app., to find another Holiday Inn Express and book the room. Once we found the location we can called to see what's the earliest we could check-in upon speaking to LEONARD at guest... More 

Helpful?
Thank Theresa C
Cincinnati, Ohio
Level Contributor
75 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed July 27, 2016 via mobile

The room was nice and clean, but the breakfast area was a bit of a joke. Two waitresses fought each other over the tip before I had even got up. To be honest, neither one really deserved one at all, but I wanted to take it all back after seeing their actions. Both treadmills in the tiny fitness center were... More 

Helpful?
Thank BlueBassBoat
IHGService, Guest Relations Manager at Holiday Inn Atlanta - Northlake, responded to this review

Dear BlueBassBoat, Thank you so much for staying with us and for taking the time to leave us your feedback. I am pleased to know that you liked our rooms and I apologize for the breakfast service you received. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating... More 

Little Rock, Arkansas, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 17, 2016

Noisy, outside group of young people making noise and using obscene language, this was about midnight, desk clerk friendly enough, ROOM dirty, the toilet did not flush, did not want to call Maintence at midnight, all furniture greasy fingerprints everwhere, I am a fan of Holiday inn, However based on this stay I might consider taking my business elsewhere, a... More 

Helpful?
Thank Daniel M
IHGService, Guest Relations Manager at Holiday Inn Atlanta - Northlake, responded to this review

Dear Daniel M, Thank you so much for sharing your experience with our hotel. I would like to apologize for the inconvenience you had with noise and the cleanliness of the room during your stay. I would like to follow up on this situation that is why I have sent you a private message to obtain more information. I hope... More 

The Woodlands, Texas
Level Contributor
98 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed July 17, 2016 via mobile

Our visit was not good at all. The check in and check out process was good but it everything else was not good at all. The rooms were a bit run down with paint chipping and the bathroom shower/water pressure was very low. The air conditioner was not cooling at all even after they cleaned it. We only got our... More 

Helpful?
Thank Lori L
IHGService, Guest Relations Manager at Holiday Inn Atlanta - Northlake, responded to this review

Dear Lori L, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. I am delighted to hear that our check-in/out process was at par with your expectations. Whilst I am pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can... More 

Pella, Iowa
Level Contributor
65 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 17, 2016

I really liked this Holiday Inn. I would have no problem staying hear again. It is in a decent location and has a nice bar at the property. The staff was warm and friendly. The rooms were clean and comfortable. I would have probably given this hotel a 5-star rating if it were not for my breakfast. Being as this... More 

Helpful?
Thank Jim Z
Tawanna T, Front Office Manager at Holiday Inn Atlanta - Northlake, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel. We appreciate your loyalty as an Guest at our hotel. I am disappointed to hear about your experience with your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. I will follow up with the staff... More 

Athens, Georgia
1 review
1 of 5 stars Reviewed May 7, 2016 via mobile

Upon arriving on property the hotel looked gorgeous and well kept. My cousin her daughter and I walked in to see 2 females and a gentlemen standing around talking. One whom stated she was the manager. I informed her that I just booked a room through the employee website and she was reluctant to check me in. I am all... More 

Helpful?
Thank Whitney F
Tawanna T, Front Office Manager at Holiday Inn Atlanta - Northlake, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am disappointed to hear about your experience with your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. More 

Richton, Mississippi
Level Contributor
71 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed May 3, 2016

Was very pleased with this hotel! Staff was very friendly & helpful, rooms were clean and had the most comfortable beds! Stopped for a night on my way to DC. Was very pleased and used the same hotel on the way back.

Helpful?
Thank msradwoman
Tawanna T, Front Office Manager at Holiday Inn Atlanta - Northlake, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Lake Havasu City, Arizona
Level Contributor
96 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed April 26, 2016

This property is in a nice location from the highway, shopping and eating. It has a restaurant, small bar, 1 washer and dryer (from what I could tell), ice machine, small snack bar (cookies, trail mix, soda, candy, chips). They serve hot/fresh cookies daily at the front desk. The room has a small desk & chair, coffee & machine, hair... More 

Helpful?
Thank wheretonext123
Tawanna T, Front Office Manager at Holiday Inn Atlanta - Northlake, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Georgia
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 20, 2016

The professionalism, and customer service was outstanding. The staff went out of their way in helping me coordinate accommodations due to short notice changes plans, and medical necessities. The area is within walking distance, or a short Lyft from a diverse collection of restaurants, grocery stores, and shopping centers. The onsite restaurant was good for breakfast, and room service. Utilized... More 

Helpful?
Thank Divacrew1
Tawanna T, Front Office Manager at Holiday Inn Atlanta - Northlake, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

augusta,ga
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 15, 2016

All of the staff was great and always quick to help. Everything is excellent: service, cleanliness, room space and comfort (beds are great!).The breakfast buffet is great.I was very impressed, looking forward to my next stay.

Helpful?
1 Thank jimmiedyess
Tawanna T, Front Office Manager at Holiday Inn Atlanta - Northlake, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Holiday Inn Atlanta - Northlake

Address: 2158 Ranchwood Dr NE, Atlanta, GA 30345-2804
Location: United States > Georgia > Atlanta
Price Range: $113 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Atlanta - Northlake 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Holiday Inn Atlanta - Northlake Hotel Atlanta
Atlanta Holiday Inn
Holiday Inn Tucker
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