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Extended Stay America - Atlanta - Marietta - Wildwood

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2010 Powers Ferry Rd SE, Atlanta, GA 30339-5003
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Traveler (12)
Room & Suite (17)
Dining (2)

About

#144 of 189 hotels in Atlanta
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Laundry service
Self-serve laundry
Parking
Wifi
Outdoor pool
Vending machine
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Room features
Air conditioning
Kitchenette
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Non-smoking rooms
Suites
Family rooms
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Location

Full view
38Car recommended
Grade: 38 out of 100
33Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
66Reviews0Q+A13Room tips
Traveler rating
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Hiltkeira C wrote a review Oct 2020
1 contribution
Casendra(spell check) and Honor are the sweetest and are always helpful and understanding. Honestly all the employees here are great! Always smiling and never have an attitude about helping. The housekeepers does a great job throughout the entire extended stay. You will always see them out working inside and outside. The environment is Beautiful, mainly because of the employees here.
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Date of stay: October 2020Trip type: Traveled with family
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Response from iResponze Alerts, Agency / Consultant at Extended Stay America - Atlanta - Marietta - Wildwood
Responded Oct 23, 2020
We are delighted that you stayed at Extended Stay America, and thank you for taking the time to post a review. Our associates are committed to delivering an exceptional experience for each guest, and they love being recognized for a job well done. We look forward to sharing your kind remarks with the associates you mentioned. They will be so excited! Thank you once more for staying with us, and we look forward to seeing you again soon. Sincerely, Hotel Management
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Wendy Y. wrote a review Sep 2020
2 contributions
The most disgusting place I've stayed in my life. The most incompetent staff, led by the most inept manager (they certainly didn't send their best here!). If you can ever even FIND them at the front desk to be able to check-in, pay, get your mail, make exchanges, etc... Who knows what they're doing-- certainly not laundry (they'll frequently tell you to come back because it's not ready while having mountains of it piled up in the laundry room) or ordering special supplies like TOILET PAPER! Yes, that's right. They regularly run out of toilet paper. They're always too busy congregating in the backroom or some other place, like smoking at the entrance, to do their jobs, regularly missing package deliveries too (4 times, 3 days in a row recently!). They'll mess up the billing, they no longer provide coffee nor other breakfast items as promised on virtually every place their brand is present, along with the pool being closed, fitness room being closed, etc. and, rather than lowering their rates as a result, instead sent out a notice at the beginning of summer that they were going to raise them. They have the worst WiFi of any hotel I've stayed in, which is the same AWFUL service when you pay extra for it! I had to go to Boston Market when things were open and then had to buy a hotspot for work when everything shutdown-- seriously, McDonald's has more reliable service than this place. They make no effort to enforce their supposed "mask requirement" with neither most of their staff nor the guests (completely laissez-faire-- trashy people constantly hanging out in the lobby and the entryway completely uncovered, one day people are covered the next they're not, etc.), among whom regularly includes ex-cons and women who take part in the "world's oldest profession." I'd liken it to an eternal sick day, because you'd think Jerry Springer and Maury dumped all their guests off here after filming! They sit by and let junked-out, broken down cars sit out in the parking lot for months along with letting it double as a repair shop. They let their employees and workers alike sit outside (sometimes even sitting on the trashcan, as previously mentioned) blowing smoke into people's faces at the entrance (extra fun during a pandemic of a disease spread by vapors!). They do nothing about the constantly loud, screaming, cussing guests, slamming doors who carryon at all hours of the night and disturb the few of us who actually work for a living. They do nothing about the numerous loud, barking dogs (when you call, all you get is a "They paid for it!" As though I didn't too?). The incompetence goes all the way up too, as I tried to contact the district manager about all of this and he never had the courtesy nor the professionalism to call me back until I sent in a customer "satisfaction" survey. It figures though. From top to bottom, this place is a total and utter blight. Sleep in your car instead, it'll be safer and you'll have better WiFi access.
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Date of stay: August 2020
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Room Tip: Choose another hotel.
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Response from iResponze Alerts, Agency / Consultant at Extended Stay America - Atlanta - Marietta - Wildwood
Responded Sep 14, 2020
Wendy, we were disheartened to read your review. Please accept our sincere apology for the problems you encountered during your stay. You deserved a comfortable and stress-free visit, and we regret not meeting your expectations. We assure you that what you experienced is not acceptable, and we will address your concerns with our team to take appropriate actions. We value you as our guest, and we are sorry for the inconvenience caused. We hope to have a chance to provide you with the stay you deserve on your next visit to the area. Sincerely, Hotel Management
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LUzdemaria S wrote a review Jul 2019
Bridgeport, Connecticut6 contributions5 helpful votes
Stayed a few days. Quiet and clean. Housekeeping only at your request. Utensils at your request. No hot biscuit breakfast here. Coffee, granola and muffins. But the fridge allows for you to store your meals. The only complaint was about the pool. Kids said their were insects and creepy crawlers in there.
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Date of stay: July 2019Trip type: Traveled with family
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Response from 00esa, Manager at Extended Stay America - Atlanta - Marietta - Wildwood
Responded Jul 13, 2019
Thank you for staying at Extended Stay America. We are glad to know you enjoyed our well-appointed room and that you had a pleasant visit. We appreciate your feedback and look forward to seeing you & your family again soon. Sincerely, Hotel Management
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631BarbaraM wrote a review Jun 2019
Inwood, West Virginia142 contributions50 helpful votes
Hope I have the correct Extended Stay America...the one we sadly booked was at 2010 Powers Ferry Road in Atlanta. Very shabby and certainly not a place we would ever want to come back to. From the comments already posted, one can tell that Extended Stay America "hotels" or whatever they are, are places one should not book. Just plain awful.
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Date of stay: June 2019
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Trip type: Traveled as a couple
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Response from iResponze A, Manager at Extended Stay America - Atlanta - Marietta - Wildwood
Responded Aug 30, 2019
Barbara, It is disheartening to read that we did not live up to our usual standards, and we are truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. Please accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
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AmitBK wrote a review May 2019
Mumbai, India122 contributions50 helpful votes
The location of the property was good. The room decor was also fine. The problem lies in the staff and the maintenance issues. We had booked 3 rooms and we requested for rooms adjacent to each other. However that was not available as per the front office lady. We were given 2 rooms and the third room was alloted at 4 pm. We were denied rooms next to each other but within 30 minutes other guest was offered 2 adjacent rooms next to one of our rooms. So I feel there was a possibility of giving us rooms next to each other. Also the lady on the front desk was horribly rude and disrespectful to us. Rudeness doesn't work in hospitality industry. One has to be courteous to the customers. Later on the lady tried to cover her rudeness by cracking some lame jokes which didnt please us at all. Inside the room when we opened the sofa cum bed it was very dirty and not cleaned at all. The mattress was very dirty and having food particles on it. No extra pillow or blanket was available at the hotel for the third person in the room on the sofa cum bed. The front desk lady said that they are running out of pillows and blankets. Instead she gave us 2 bedsheets to be used as blankets. As a result we had to sleep 3 people on the sofa cum bed. All this in a deluxe suite which were sold as family rooms for 4 people. Even in the bathroom the water was flowing in the WC for the full night. Inspite of bringing it to notice of the front desk and they sending a person it wasn't sorted. Water drained for a full night. There was a foul smell coming from the bathroom. The bath tub had a spider crawling in it. We didnt complain to the front office because they were very rude and unhelpful. I believe the owners had no control on the staff managing this property. Breakfast was a joke. Only tea, coffee, hot chocolate, oatmeal packets and nutribars. Will not recommend this property or chain. They were worser to an ordinary motel.
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Date of stay: May 2019Trip type: Traveled with family
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Response from 00esa, Manager at Extended Stay America - Atlanta - Marietta - Wildwood
Responded May 27, 2019
We are disheartened to read your review. Please accept our sincere apology for the service and cleanliness you encountered. We aim to exceed all our guests' expectations - especially the cleanliness of our facility - so we are sorry that this was not your experience. We will be more diligent following established protocol so we do not repeat what you experienced. Also, our staff genuinely cares about providing an enjoyable stay for all of our guests, so we regret the rude behavior you faced. Appropriate action has been taken to ensure this is not repeated. We apologize for this unpleasant experience and hope you will consider a second visit. Sincerely, Hotel Management
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PRICE RANGE
$75 - $111 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay deluxe atlanta - marietta - powers ferry road hotel atlanta, extended stay atlanta, atlanta extended stay
FORMERLY KNOWN AS
Extended Stay Deluxe
LOCATION
United StatesGeorgiaAtlanta
NUMBER OF ROOMS
88
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Frequently Asked Questions about Extended Stay America - Atlanta - Marietta - Wildwood
What are some of the property amenities at Extended Stay America - Atlanta - Marietta - Wildwood?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Extended Stay America - Atlanta - Marietta - Wildwood?
Guests can enjoy free breakfast during their stay.
Is parking available at Extended Stay America - Atlanta - Marietta - Wildwood?
Yes, free parking is available to guests.
What are some restaurants close to Extended Stay America - Atlanta - Marietta - Wildwood?
Conveniently located restaurants include Pappadeaux Seafood Kitchen, Pappasito's Cantina, and Mellow Mushroom.
Are there opportunities to exercise at Extended Stay America - Atlanta - Marietta - Wildwood?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Extended Stay America - Atlanta - Marietta - Wildwood?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Extended Stay America - Atlanta - Marietta - Wildwood?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Extended Stay America - Atlanta - Marietta - Wildwood?
Many travelers enjoy visiting Plum Orchard Mansion (3.4 miles).
Is Extended Stay America - Atlanta - Marietta - Wildwood accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.