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Crowne Plaza Atlanta Airport

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Crowne Plaza Atlanta Airport
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659 Reviews from our TripAdvisor Community

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Showing 633: English reviews
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

This was my first trip to Atlanta and I have never met a staff that worked so hard to make myself and the others attending a conference here so special. No detail was left out. Our needs were addressed to the fullest. Ms. Havolyn Brown had an amazing attitude and expressed the best southern hospitality ever. (As a Texas resident,... More 

Helpful?
Thank Janice P
Sharjah, United Arab Emirates
Level Contributor
107 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

Its a shamed to be a branch of crown plaza.. Not clean,pillows bed sheets towels... None of the computers in the business centre were available. Housekeeping were very rude. Nobody answered calls whether it was the front desk, housekeeping or business centre! They only had one thing: PAID PARKING!

Helpful?
1 Thank DrTravel2009
Andre M, Manager at Crowne Plaza Atlanta Airport, responded to this review

Thank you for taking the time to write a review about your recent stay at our property. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. The condition of the sheets and towels you described are certainly not to the level of our hotel and this is... More 

Kenner, Louisiana
1 review
2 of 5 stars Reviewed 1 week ago

This hotel is a joke. Traveling with my family to bring my son to college (CAU). The parking is $14.00 a day and the card doesn't work for the ticket machines. The pool area is so filthy, the plants were dead and it is very dull. Paid for breakfast to be included, charged my 9 year old son $7 for... More 

Helpful?
Thank KQJLJP
Andre M, Manager at Crowne Plaza Atlanta Airport, responded to this review

Thank you for taking the time to share your experience at Crowne Plaza Atlanta Airport. Please accept our apologies for the experience you had during your stay. It is always our first priority for guests to have an enjoyable stay. We give the utmost importance to our guests comments as they help us to improve and provide the best guest... More 

Franklin, Tennessee
Level Contributor
169 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is your average hotel with ample conference space. I stayed here one night for short conference and was impressed with staff who, although very busy with crowds from conference, were polite and helpful at every turn. From wait staff in restaurant to check in staff and luggage bellman, every employee I encountered tried to accommodate wishes, answer questions and... More 

Helpful?
1 Thank Kim T
San Antonio, Texas
Level Contributor
165 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Brief stay for early am flight. Room was clean and quiet. Staff was nice and best was speedy shuttle to the airport for early am flight. Great driver!!! Shuttle runs every 15 min. With no advance request required. Only down side was no super early grab and go breakfast only coffee and no tea.

Helpful?
Thank SpotTVMom
Flower Mound, Texas
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Location to ATL airport is the key here. It is absolutely a great hotel for early flights out of Atlanta. Rooms were also quite large. And plenty of room for sure. Television was also rather large, which is a great plus for watching tv from bed. However, the hotel is dated, room felt dark and kind of old/dated, and hallway... More 

Helpful?
Thank michelcamargo
IHGService, Guest Relations Manager at Crowne Plaza Atlanta Airport, responded to this review

Dear michelcamargo, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. Whilst I am pleased to know that you found our property great and shuttle service excellent, I truly value the negative comments as this gives us the opportunity of improving what we can offer. I am sorry for the shortcomings you... More 

Fort Worth, Texas
Level Contributor
294 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel is dated and showing it. Even for guests they will charge $14/day parking with no exceptions (hiding behind a it's a 3rd party lot answer). This is no way to treat a Spire level guest. If it wasn't for the Executive floor room and the exceptional courtesy of the executive lounge staff, I'd have found better accommodations across the... More 

Helpful?
1 Thank Phil S
IHGService, Guest Relations Manager at Crowne Plaza Atlanta Airport, responded to this review

Dear Phil S, Thank you so much for staying with us and for taking the time to leave us your feedback. I am pleased to know that you liked our executive floor room and the exceptional courtesy of our executive lounge staff. On the other hand, I am sorry if our hotel fell below your expectations. Your review is vital... More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

One of beast hotels in Atlanta it has a big rooms and it has water pool in the 2fl it has good design and ausam breakfast area and it has alot of big wading halls and natural trees and fountains in side and outside good place for you and your family

Helpful?
Thank Saeed A
Florida
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Crowne Plaza is a good choice for stranded travelers. Nearby the airport, you can take a free shuttle and avoid the cab line. The lobby is enormous, with comfortable seating, copious electrical outlets, and plenty of table space to spread your work out on. Check-out time is a very helpful noon. There's also a restaurant with a good breakfast buffet... More 

Helpful?
Thank Richard G
Lafayette, LA
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here for 2 nights while conducting business in the Atlanta. I arrived late with no bags (thanks United!). I asked the front desk to alert me when my bags arrived. Didn't happen and I eventually went down to the front desk at 5 am. After my day of work, and upon my return I found my room cleaned... More 

Helpful?
1 Thank JAreg
IHGService, Guest Relations Manager at Crowne Plaza Atlanta Airport, responded to this review

Dear JAreg, Thank you for posting a review of our property. We strive to ensure all of our guests needs are met, but we're very sorry that in this case, we were not able to make that happen. Please accept our apologies for the staff service deficiencies. Rest assured that we take all comments and suggestions to heart so that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take a video tour of this hotel!The Crowne Plaza Atlanta Airport includes 378 guest rooms and over 17,000 square feet of meeting space in a total of 17 meeting rooms. Each guest room is equipped with FREE HIGH SPEED WIRELESS INTERNET access for the busy traveler. Renovated in 2007, guest rooms offer a classic décor that is a welcome respite from a busy day of meetings or travel. The location at the Hartsfield Jackson International Airport is ideal for both the group and individual traveler. The Crowne Plaza Atlanta Airport hotel is near the Georgia International Convention Center, Delta Airlines World Headquarters and is only 10 minutes from downtown and its many attractions. The Atlanta Airport Crowne Plaza offers 24-hour free airport transportation that operates every 20 minutes. The Crowne Plaza at Atlanta Airport is a short distance to all Atlanta attractions including: Six Flags over Georgia, the new Georgia Aquarium, Phillips Arena, the Georgia Dome, CNN, Stone Mountain, and the Buckhead shopping and entertainment districts. Many attractions are easily accessible via MARTA, making getting around the city that much easier. Our new Crowne Plaza Sleep Advantage program features comfortable new bedding with pillow top mattresses, triple sheeting, a plush duvet cover and feather, down or synthetic pillows. ... more   less 

Additional Information about Crowne Plaza Atlanta Airport

Address: 1325 Virginia Ave, Atlanta, GA 30344-5213
Location: United States > Georgia > Atlanta
Price Range: $106 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Atlanta Airport 3.5*
Number of rooms: 378
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Odigeo, Hotels.com, Hotwire, Priceline and Travelocity so you can book your Crowne Plaza Atlanta Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Atlanta Airport Hotel Atlanta
Atlanta Crowne Plaza
Hotel Style:
#60 Business Hotel in Atlanta
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