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We were here for a small group business meeting...roughly 15-20 people. The hotel itself was good quality. Clean room, modern and I'd score it a "good" but not great on comfort. The "not great" part is just that the mattress was firmer than I like,...More
This was a great hotel in a great location for what we were looking for. The rates were reasonable. The staff were all nice. The facility is beautiful and clean. The rooms were spacious and clean. A great stay for a girl's night out.
I stayed at the hotel for a conference and found this to be a typical Marriott hotel that was not disappointing nor impressive. It is a conference style hotel and busy, the location is not completely convenient to the Lennox Mall from a walking perspective,...More
Response from MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference CenterResponded 1 week ago
Having great snacks is important, but we want to ensure that every aspect of your stay is enjoyable and outstanding. Although it’s disappointing we couldn’t make changes when it mattered the most, your review will help us create an even better guest experience in the...More
Had a good experience here. Nothing particularly stood out either good or bad. Everyone was polite, parking onsite wasn't too much of a hassle, and the beds were pretty comfortable. Would stay here again.
Response from MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference CenterResponded 2 weeks ago
We are happy to see you enjoyed your stay and all of our amenities. Our staff would like to thank you for your compliments on their service and we hope to welcome you back to the Atlanta Marriott Buckhead Hotel & Conference Center
When on a business trip, internet speed is critical.
At check in, I was told to join Marriott Guest. This wasn’t even available as an option in my room! The other 3 Marriott internets were so slow.
The Marriott lounge was disappointing too. It’s only...More
Response from MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference CenterResponded 4 weeks ago
It is great to see you felt our staff did a good job, but we strive for each aspect of your stay to be as outstanding. We understand your frustration and are working with technology teams to ensure our services are in line with the...More
Response from MariaMcLendon | Reviewed this property |
The concierge level is a HUGE disappointment. You get access to the "lounge" that serves stale bread and dry powdered eggs from 6:00am-8:59am. The staff actually told some guests in the concierge lounge that they would... More
The concierge level is a HUGE disappointment. You get access to the "lounge" that serves stale bread and dry powdered eggs from 6:00am-8:59am. The staff actually told some guests in the concierge lounge that they would probably prefer "fresh breakfast from the restaurant". Parking is not free. Wifi is complimentary if you are a Marriott rewards member. I would recommend staying at the Marriott Marquis in downtown Atlanta, they have much better service and customer care.