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Atlanta Marriott Buckhead Hotel & Conference Center

3405 Lenox Road NE, Atlanta, GA 30326
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Guests1 room, 2 adults, 0 children
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Traveler (120)
Room & Suite (74)
Dining (11)
Certificate of Excellence

About

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Certificate of Excellence
Atlanta Marriott Buckhead Hotel & Conference Center is located in the heart of Buckhead, the shopping, dining and entertainment district of Atlanta, Georgia, Our hotel in Atlanta is also within walking distance of Lenox Square Mall, Phipps Plaza and MARTA- Lenox Station. Atlanta Marriott Buckhead Hotel & Conference Center just completed a multimillion dollar renovation, offering upscale amenities. Enjoy fine dining in our signature restaurant, Shula's 347 Grill and the latest sporting events in Shula's 347 Lounge. The hotel has covered self parking and valet parking available.
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Property amenities
Parking
Wifi
Fitness Center with Gym / Workout Room
Outdoor pool
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Business Center with Internet Access
Public wifi
Paid wifi
Paid internet
Internet
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Room service
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Hotel links
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Popular mentions
Shame on this hotel. I waited five hours in a sweltering lobby to check into this hotel which had completely lost all power. No other hotel in the area had lost power. This was not a hurricane. This was a normal day. Apparently a very normal day for them. During my five hour wait I visited not one, not two, but three restaurants in the area they confirmed this hotel is regularly out of power when no one else is. Shame on Marriott for selling us a defective product. They know this hotel is bad but it’s well located and too large to shut down and fix. So they just keep selling rooms. They lost me as a Marriott customer for life. If they’re willing to treat us this way I suggest you all do the same. At the very least avoid this hotel like the plague
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Response from Navigate28321310213, Manager at Atlanta Marriott Buckhead Hotel & Conference Center
Responded 1 week ago
Dear Citation525, On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay at the Atlanta Marriott Buckhead Hotel & Conference Center and we're sorry for any inconvenience you experienced during your stay due to power outrage.
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One of the best Marriott hotels I have stayed. They are closed to Marta station, only 5 minutes of walk. Hotel staff were helpful and seem motivated. I was granted M lounge during my stay and lots of amenities . Free food everyday! Popcorns, bloody mary, spring rolls, etc etc. They gonna feed you well in the hotel, made sure you are not hungry.
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Response from HotelMgmt1, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center
Responded 1 week ago
We enjoy pampering our guests and making sure every need is met, and we are elated by your wonderful review for the Atlanta Marriott Buckhead Hotel & Conference Center. Thank you for the terrific feedback about our convenient location, delicious food, and exceptional service, and we hope you'll come back to visit us soon!
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Stayed here with my wife on a recent Atlanta business trip. Common areas are clean and attractive. Room was large and quiet, good to excellent linens, toiletries, bedding. A/c and tv worked well. Overall impression a notch lower because of a very stained chair in our room. Service was generally excellent--particularly appreciated the courtesy of a late checkout--although we did have to call the front desk to get housekeeping on the first day. Very nice gym and pool, although the pool maintenance and landscaping could be upped a notch. Nice daily extras with smoothies and appetizers, sorry we just missed the manager's reception. Very good breakfast, especially the fruit and coffee, which was included. Not a hotel issue per se, but I was a little disappointed in the area. I'd heard so many nice things about Buckhead that I expected a cross between Beverly Hills and the Garden District. Instead, the hotel is surrounded by big box chains and wide, busy thoroughfares. Definitely nowhere you'd want to walk. While I'm not sure I'd choose Atlanta for sightseeing, if I did, I'd likely choose a different hotel, but for a work trip, I think that this hotel, reasonably priced, fairly close to downtown and good quality, would be a good choice.
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Response from HotelMgmt1, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center
Responded 2 weeks ago
Thank you for taking the time to share your helpful and comprehensive feedback for the Atlanta Marriott Buckhead Hotel & Conference Center. It's wonderful to hear that our beautiful property, fun extras, and delicious dining pleased you, though I regret that we weren't able to completely win you over. It will be our pleasure to welcome you back when you're in the Atlanta area again for business!
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I was a guest of this great hotel for 2 evenings. It was a quick walk from the Lenox MARTA station and in a convenient location! The hotel is very clean and customer oriented! My check in was first rate and the front desk lady was so great! I was grateful to have access to the M Club, which was amazing! Great dinner and breakfast options! Very clean and great Starbuck’s coffee! The staff here are wonderful including Mr. Ronnie McCrea, a professional and helpful gentleman!! The staff here at the Marriott work very hard to make a guest feel very welcome! And for that I am grateful. I was SO impressed by the “complimentary extras” this hotel offers guests! Morning smoothies, beautiful waters and teas, A Manager’s Evening Reception, desserts. Amazing and first time seeing this at a Marriott. My room (#707) was clean, quiet and relaxing. Kudos to Housekeeping! Love having coffee maker in the room! Everyone who works here really goes the extra mile to help guests feel welcome! Security, Lobby, Managers were all amazing! Although I didn't drive, the Valet Staff are the hardest working ladies and gentlemen I have ever seen! Alicia was so great at check out and I was sad to leave because my stay was so wonderful! I hope to return very soon to the wonderful Marriott Buckhead Hotel! Kudos to the General Manager of this hotel! Your staff are AMAZING! Thank you!!! Sincerely, Lisa H. (Florida)
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Response from Navigate28321310213, Manager at Atlanta Marriott Buckhead Hotel & Conference Center
Responded 3 weeks ago
Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization.
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Hotel is clean and in the centre of buckhead. M club is a big joke, coffee machine not working, it's a fancy starbucks machine but not working. No attention by the staff fin the lounge, left a cup in the morning on the table, evening it was still there. Breakfast ends at 9 am!!!! No information upon checkin at all. Mobile key didn't work during my 2 days stay. Pool is small but nice. Beer in the lounge is more expensive then in the bar during happy hour(same timing) Housekeeping didn't come, had to ask for it. Hors d'œuvres in the lounge was just chicken wings, and cold vegetables. There are much better hotels in the area with a much better service, for similar prices. Not marriot standard
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Response from Navigate28321310213, Manager at Atlanta Marriott Buckhead Hotel & Conference Center
Responded Aug 18, 2019
Thank you for choosing to stay at the Atlanta Marriott Buckhead Hotel & Conference Center and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent such issues from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Atlanta.
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PRICE RANGE
$129 - $436 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
atlanta marriott buckhead hotel atlanta, atlanta marriott buckhead hotel and conference center, sheraton atlanta
LOCATION
United StatesGeorgiaAtlantaBuckhead
NUMBER OF ROOMS
349
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