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Atlanta Marriott Buckhead Hotel & Conference Center

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#75 of 178 Hotels in Atlanta
Certificate of Excellence
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Atlanta Marriott Buckhead Hotel & Conference Center
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539 Reviews from our TripAdvisor Community

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Showing 528: English reviews
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 6 days ago NEW via mobile

The valet staff failed to let us know the lot was full. Instead they remained on the curb while we waited. We assumed they were just busy parking cars or monitoring something and would come to us at some point. Disengaging from the phone and approaching our car would have been quite simple instead of letting us wait and then... More 

Helpful?
Thank Bryon H
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this review

We can understand your frustrations and would like to extend our heartfelt apologies that your experience did not reflect our usual high standards of service. We regret that we missed the opportunity to provide the perfect accommodations for you and would like another opportunity to make things right. Please feel free to reach out to us directly with any additional... More 

Greenville, South Carolina
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

This is the most average Marriott I have ever stayed in. When I pulled in to the check in I asked the valet attendant if I could just idle there and get my bags out while I got checked in, he said absolutely not and that I had to go and self park (I did not want to valet) and... More 

Helpful?
Thank Haley H
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this review

We aim to provide each of our guests with an experience that is reflective of the Marriott brand and deeply regret that we let you down on this occasion. The issues that you’ve mentioned have been noted and will be shared with the rest of my management team. We are committed to gaining your complete satisfaction and as a loyal... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We did a 36 hour visit to Atlanta and this hotel in order to catch a couple of baseball games. The hotel staff was extremely friendly, courteous and accommodating. Comfortable rooms at a great rate which includes breakfast in their restaurant which was top notch (buffet). A couple of fine shopping malls in walking distance, i.e. Lenox Mall and Phipps... More 

Helpful?
Thank Gary G
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this review

Thank you for your great review regarding your recent experience with us here at the Atlanta Marriott Buckhead Hotel & Conference Center. We’re happy that our location worked out so perfectly for your trip. It was a pleasure to host you while in Atlanta and we hope you’ll think of us again the next time you are catching a baseball... More 

Swadlincote, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for business and first time I've been to the property... The staff were awesome. From start to finish, they were attentive, friendly and a greeting from Tracey every morning was friendly, funny and set up for a better drive in THAT Atlanta traffic... Great job guys! I'll be back.

Helpful?
Thank Andy D
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this review

First impressions are everything so we are delighted to learn that we succeeded in providing a memorable experience for you from beginning to end. Your kind words mean so much and will certainly be shared with my team so they know that their attentive service was the highlight of your stay! Whether visiting for business or leisure, we look forward... More 

Mumbai (Bombay), India
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

While the hotel is bang opposite Lenox Mall in Buckhead, it makes an ideal place to stay while visiting Buckhead. This is highlight of the hotel. It has nice restaurant as well as an outdoor pool. If you are an Gold/Platinum elite member, note that the Lounge is closed in weekend. That's a big downside. Only consolation is that the... More 

Helpful?
Thank Jigs13
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this review

Thank you for sharing your experience with us. We appreciate that you enjoyed our location but regret that not everything was up to par. Your comments have been noted so we can share them with our team in order to better our hotel for our guests. It is our hope you will visit with us again so we can provide... More 

Level Contributor
14 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

My boyfriend and I stayed here for several days so he could attend a work conference downstairs. The staff is very friendly and extremely helpful. My only complaint is that they didn't clean the room one of the days we were here. Other than that, no issues.

Helpful?
Thank Ashley M
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this review

Thank you for sharing your recent experience with us at the Atlanta Marriott Buckhead Hotel & Conference Center. It was a pleasure to welcome you and your boyfriend for the conference. We pride ourselves on delivering world class service and apologize if we fell short of our standards at any time during your visit with us. We would love to... More 

Charleston, South Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Broken toilet seat, drain flies, worn out mattress, AC never got cool. We had booked a room with a king sized bed. When we checked in they said they didn't have that info and put us in a room that was part of a suit with a smaller room and bathroom even though the hotel was half empty. Breakfast is... More 

Helpful?
Thank Monica F
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this review

The experience, as you described it, is certainly not the way we want our guests to spend time with us. We sincerely regret any inconvenience you may have gone through. It is always our intention to resolve issues immediately. It would have been our pleasure to address your concerns while at the hotel to ensure the pleasant stay we strive... More 

DeWitt, Michigan
1 review
5 of 5 stars Reviewed 4 weeks ago

I will definitely stay at this hotel the next time I visit Atlanta. The front desk staff was extremely friendly and professional. Demetra was welcoming and provided helpful information about the hotel and services. The breakfast was excellent and the restaurant staff was friendly. Rose kept a smile on her face as she managed a very busy day at the... More 

Helpful?
Thank Alan H
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this review

We are thrilled to learn that you’ve added us to your list of places to return! Thank you for mentioning the staff members who helped make your stay so memorable, as we look forward to passing along your compliments. We never grow tired of hearing positive feedback regarding the friendliness of our staff and we hope we have the pleasure... More 

Maryland, New York
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed August 19, 2016 via mobile

The front desk clerk was very rude and unprofessional. I booked with the friends and family rate and my form was dated June 2nd. Demetri would not honor my form she told me the form had expired when in fact the form doesn't expire for 90 days. So that happened, then she tells me that the hotel is sold out... More 

Helpful?
Thank Kymmee2013
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this review

After a 10 hour drive, the situation as you described is not one that we want our guests to experience. We regret any inconvenience you may have experienced and apologize for any issues you encountered with your reservation. Your feedback is greatly appreciated and we will be sure to share your comments with our team. It is our hope that... More 

New Delhi, India
Level Contributor
59 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed August 19, 2016

The location of hotel is great - just across the mall. Rooms are neatly done with all modern facilities. Staff is very helpful and service is awesome. Food and bar is great. Parking is paid but not heavy on pocket for short stay. Overall Hotel is recommended if you visiting Atlanta.

Helpful?
1 Thank Jaitly_A
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this review

We are thrilled to hear that our location worked out so well for you! Thank you for letting us know how much you enjoyed our accommodations and facilities. It is always nice to hear when we’ve succeeded at providing high quality service to our guests. We hope we have the pleasure of welcoming you back to the Atlanta Marriott Buckhead... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Atlanta Marriott Buckhead Hotel & Conference Center is located in the heart of Buckhead, the shopping, dining and entertainment district of Atlanta, walking distance to Lenox Square Mall, Phipps Plaza and MARTA- Lenox Station. The Atlanta Buckhead Hotel just completed a multimillion dollar renovation, offering upscale amenities. Enjoy fine dining in our signature restaurant, Shula's 347 Grill and the latest sporting events in Shula's 347 Lounge. The hotel has covered self parking and valet parking available. ... more   less 

Additional Information about Atlanta Marriott Buckhead Hotel & Conference Center

Address: 3405 Lenox Rd NE, Atlanta, GA 30326-1308
Location: United States > Georgia > Atlanta > Buckhead
Price Range: $151 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Atlanta Marriott Buckhead Hotel & Conference Center 3.5*
Number of rooms: 349
Reservation Options:
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Also Known As:
Atlanta Marriott Buckhead Hotel And Conference Center
Atlanta Marriott Buckhead Hotel Atlanta
Sheraton Atlanta
Hotel Style:
#40 Family Hotel in Atlanta
#52 Romantic Hotel in Atlanta
#56 Business Hotel in Atlanta
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