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Hilton Atlanta

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3,389 Reviews from our TripAdvisor Community

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Showing 3,193: English reviews
Reviewed December 13, 2015

This is my second stay at the Hilton Atlanta in a few months. I found this stay even better than previous one. I'm a HHonors member and was placed in Executive Floor, which has its advantages, such as greater privacy and access to the executive lounge, plus as a Honours member, you get complimentary in-room Wi-Fi. Every evening I would...

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Helpful?
Thank Tom L
hiltonatl, Public Relations Manager at Hilton Atlanta, responded to this review

Dear Tom, Thank you for sharing your comments. As a Hilton HHonors member we would like to thank you for your loyalty to our brand. We are thrilled that you enjoyed your stay with us and we look forward to welcoming you back the next time your travels bring you to Atlanta.

Waldorf, Maryland, United States
Reviewed December 13, 2015 via mobile

My experience at this Hilton was less than desirable. From the moment I drove up and valet was so full I wasn't able to give them my car. I drove around two blocks to self park only to find out the elevators where out of order in the hotel side. I then had to lug my luggage down two flights...

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Helpful?
Thank DrLaurie A
hiltonatl, Public Relations Manager at Hilton Atlanta, responded to this review

Thank you for your review and your loyalty as a Hilton HHonors member. We're sorry that you encountered an unacceptable level of service during your stay. We do our best to ensure all of our guests have a rewarding stay. We have addressed these issues with our staff and hope that next time you're in the area you will consider...

Reviewed December 12, 2015 via mobile

The entire experience we had was exceptional. The staff exemplified "southern hospitality". I definitely recommend self parking and getting executive level if you can. The executive level lounge was a great perk offering complimentary breakfast and evening appetizers. I would absolutely stay here again.

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Helpful?
Thank Keith R
hiltonatl, Public Relations Manager at Hilton Atlanta, responded to this review

Dear Keith, Thank you for sharing your comments. We are pleased to hear that you found our hotel to be up to your standards and that you were able to take advantage of our amenities during your time here. We hope to see you again the next time your travels bring you to Atlanta.

Raleigh, North Carolina
Reviewed December 11, 2015 via mobile

Good tv, and good location for conferences. Otherwise the location is highly dated compare to the Marriott next door. Room was, for the most part, renovated properly. Breakfast was overpriced. It was an underwhelming experience, minus Trader Joe's downstairs.

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Helpful?
Thank Ryan S
hiltonatl, Public Relations Manager at Hilton Atlanta, responded to this review

Dear Ryan, Thank you for your review. Your feedback is extremely valuable to us as we strive to improve with each and every stay. We appreciate your comments about aspects the hotel that need updating. It is our main priority to be able to offer a well-maintained and comfortable atmosphere. Your feedback will be considered as we implement upgrades to...

Reviewed December 10, 2015

Upon arrival we found the parking in the check in area congested and a bit confusing at first. As the parking options were explained and time was allowed to check in we realized that the hotel staff far exceeded the standard decorum and comportment. Vincent the front desk agent went over and beyond to help expedite the check-in process. Throughout...

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Helpful?
Thank Ahmad K
hiltonatl, Public Relations Manager at Hilton Atlanta, responded to this review

Dear Ahmad, Thank you for your review. We are so pleased to hear that your stay with us was pleasant and that our Team was able to make your trip that much more enjoyable. We hope to see you again soon!

Genoa, Italy
Reviewed December 9, 2015 via mobile

Considering it is a hilton, this not the best hotel I have seen. The place is good and the service is friendly and warm but this is not the best hilton definitely. It is nearby the centre and esy to reach but I think you can find best hotel for the same price

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Helpful?
Thank Andrea_Sciarrone
hiltonatl, Public Relations Manager at Hilton Atlanta, responded to this review

Thank you for your review. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience.

Atlanta, Georgia
Reviewed December 9, 2015

When I first stepped into my room, it was a little warm and called down to the concierge reporting a problem with my AC. In a very friendly way, he responded he would send up a maintenance person. I left my room and returned to find my AC was fixed, there was a note from James from the engineering department...

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Helpful?
Thank Sarah J
hiltonatl, Public Relations Manager at Hilton Atlanta, responded to this review

Dear Sarah, Thank you for the lovely review. Our staff strives to provide the service you described to each and every guest and it is a pleasure to hear that we succeeded in making your stay with us enjoyable from beginning to end. We hope to welcome you back again the next time your travels bring you to Atlanta!

Grand Cayman
Reviewed December 7, 2015

There so many areas that need improvement at this hotel that I do not know where to start. 1. The parking is awful as it is easily accessible for other individuals that do not stay at the hotel to enter which causes a security issue. My boyfriend and I came back to the hotel after a long Black Friday shopping...

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Helpful?
Thank Bonns1567
hiltonatl, Public Relations Manager at Hilton Atlanta, responded to this review

Thank you for your review. Please accept our sincere apologies for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our best for all of our guests and we will check into each issue you noted in an attempt to correct and improve our hotel experience.

Reviewed December 7, 2015

I stayed in this hotel a few months back and was appalled by the disaster that it was. I stayed on a weekend where there was a lot going on (The bet awards, and a major falcons game)... about 2 hours after checking into our room and wandering around we came back to find that half the hotel had lost...

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Helpful?
Thank amala k
hiltonatl, Public Relations Manager at Hilton Atlanta, responded to this review

Dear Amala, Thank you for taking the time to share your valuable feedback. The experiences you described are not characteristic of the level of service our Team strives to provide and we apologize that your stay was unsatisfactory. You feedback has been shared with our Team and we hope to have the opportunity to welcome you back and exceed your...

Reviewed December 7, 2015

I would stay here again and again in any state. The staff was wonderful. In Atlanta the view from the hotel was wonderful and my overall experience was amazing. I was always assisted when needed and accommodations were made if needed. It was a great couples weekend for us.

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Helpful?
Thank J'Marie P
hiltonatl, Public Relations Manager at Hilton Atlanta, responded to this review

Dear J'Marie, Thank you so much for taking the time to write this review! It is wonderful to hear that you found our hotel up to your standards and that our Team was able to meet your expectations. We hope to see you again the next time you visit Atlanta!

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Nikolai's Roof
Nikolai's Roof
Cuisines: Contemporary
Southern Elements
Southern Elements
Cuisines: American
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
A modern convention hotel, the Hilton Atlanta defies typical and embraces extraordinary in an ideal setting for business or pleasure. Positioned in the heart of downtown Atlanta, Hilton Atlanta is conveniently location near renowned attractions and premier venues and only 15 minutes from Hartsfield-Jackson Atlanta International Airport. 1,242 guest rooms provide a comfortable home-base to recharge and rejuvenate, and a full range of amenities are offered to conduct business, stay fit and unwind. Known for delectable culinary delights, Hilton Atlanta features a variety of dining options including the award-winning Nikolai’s Roof and Trader Vic’s restaurants. Hilton Atlanta boasts 65 individual meetings rooms and approximately 129,000 square feet of SMART-FLO™ flexible space designed to maximize meetings and events for productivity and success. In May, 2017 Hilton Atlanta will complete a multi-million dollar renovation consisting of enhancements to public areas, guestrooms, suites and meeting spaces. Meeting planners can expect increased flexibility and functionality with the transformation of ballroom space, as well as increased internet bandwidth to fulfill demands and expectations. A revamped Lobby will provide a captivating sense of arrival with a new front desk location and vibrant lighting. The second floor will be completely transformed as the ceiling height is raised and pillars are removed in the Grand Salon for increased flexibility and functionality. The 38,000 square-foot Galleria Exhibit Hall will be reconfigured to include breakouts, and all meeting space will feature increased internet bandwidth to fulfill meeting planners’ demands and expectations. ... more   less 

Additional Information about Hilton Atlanta

Address: 255 Courtland Street NE, Atlanta, GA 30303-1265
Location: United States > Georgia > Atlanta > Downtown
Price Range: $94 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Atlanta 4*
Number of rooms: 1242
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Cancelon, Expedia, Hotels.com, Orbitz, HotelsforEveryone, Odigeo, TripOnline SA and Travelocity so you can book your Hilton Atlanta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Atlanta Hotel Atlanta
Atlanta Hilton Hotel
Hilton Hotel Atlanta
Hotel Style:
#28 Luxury Hotel in Atlanta
#76 Business Hotel in Atlanta
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Atlanta staff and other travelers.
25 questions
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Questions? Get answers from Hilton Atlanta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Downtown Atlanta”
 of 5 bubbles sarahwG1570KG, 2 weeks ago | Read review
“If you stay before the remodeled is done, ask for room on the 15th floor and above.”
 of 5 bubbles helen1479a, 2 weeks ago | Read review
“Ask for and secure a room with a king bed. Doubles feel like a twin.”
 of 5 bubbles TNonama, 4 weeks ago | Read review
“Upgrade to business class, its worth it and opt for city views.”
 of 5 bubbles twanzie, Nov 1, 2016 | Read review
“If you are sensitive to smell you may want to ask for a floor that has not been recently renovated.”
 of 5 bubbles CarolineH200, Nov 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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