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Hilton Atlanta

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Hilton Atlanta
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3,259 Reviews from our TripAdvisor Community

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Showing 3,073: English reviews
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

We arrived late and exhausted so we did not call to ask for new room but i did show photos to the manager when checking out he was apologetic and refunded us the valet parking fee. Hilton rewards points was used for the room. I've never stayed in a hotel and the room was this bad and i've stayed in... More 

Helpful?
Thank connie t
Airdrie, United Kingdom
1 review
3 of 5 stars Reviewed 3 days ago NEW

Rooms were big and clean I had no refrigerator but my two colleagues had one . Internet connectivity was woeful as complimentary gold card Honors and not worth a dam . Used public access internet although continually wasted time trying to get room access

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank X9746KUjohnc
Porto Alegre, RS
Level Contributor
99 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I went to Atlanta for a Congress at the Convention Center. The hotel is walking distance. But downtown Atlanta is something scaring... so many people asking for money... The hotel is fine- good room, the breakfast was excellent and the fitness center was really good.

Helpful?
Thank MaryRs
Hewitt, Texas
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed 4 nights in this supposed to be rightly appointed hotel as it is among the other names Marriott Marquis, Hyatt, Westin and Ritz Carlton. It is also not far from a lot of local attractions, like aquarium etc. But the management obviously can be better as the front desk efficiency and courtesy have lot of room for improvement. I... More 

Helpful?
Thank aoct88
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Thank you for your review and for your loyalty as a Diamond Member. We appreciate your feedback and we are sorry we did not provide you with the service you deserve and we will address the issues you mentioned with our Front Office Team. Although we cannot control the area surrounding our hotel, we appreciate that you brought this to... More 

Charlotte
1 review
2 of 5 stars Reviewed 4 days ago NEW

Hotel was nice, room was nice, bathroom needs renovation, but was lied to about a room being available for check in twice. It would've been fine if it weren't ready but I don't appreciate being lied to.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Z2722HVjonathanb
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Thank you for your review. Please accept our sincere apologies for the issue you encountered with the availability of your room. This is not typical of our team members and we will address this issue. More 

Harpenden, England, United Kingdom
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for 2 nights so that we could visit the Martin Luther King Jr. Historic museum and centre for civil rights. Staff were very friendly and helpful. My hubby left his iPad in room when we checked out and they couriered it down to us in Hilton head free of charge. Great service!

Helpful?
Thank Lyn P
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Dear Lyn, Thank you for your review! We are pleased to hear that you enjoyed your stay and that you were able to experience the Hilton service and hospitality we are so proud of! We hope to see you again the next time your travels bring you to Atlanta! More 

Bowie, Maryland
2 reviews
1 of 5 stars Reviewed 6 days ago NEW

Bad customer service employees clueless sheets carpet and room filthy Phones missing from the room The bell men did not ask you if you needed help when entering the hotel concierge dry and no personality female just standing there not friendly at all when answering a question

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank RoseM444
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Dear Rose, Please accept our sincere apologies for not providing you with the service you deserve during your recent stay. This is not typical of our hotel and staff and we have addressed the issues you mentioned. We appreciate your comments and hope you will stay with us again and experience a higher level of satisfaction. More 

Myrtle Beach, South Carolina
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

I came down for a weekend with 10,000 other bassheads! It was a great stay and everyone that worked here was very accommodating. Rooms were clean and all of the staff was friendly and helpful. I would definitely stay here again! This hotel deserves better reviews honestly!

Helpful?
Thank WhitCrawford
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Thank you for your review! We are so glad you enjoyed your stay with us and that our team was able to contribute to a pleasant experience! We sincerely appreciate reviews like yours' and hope you will stay with us again the next time your travels bring you to Atlanta! More 

Level Contributor
5 reviews
3 of 5 stars Reviewed 6 days ago NEW

Stayed here for a Concert in downtown Atlanta. When checking in and trying to use a Bellman the staff at the bellman desk who was assigning help seemed very annoyed and rude. I am a 24 year old woman and it appeared that the staff decided that I wouldn't tip (which I would have) that they didn't want to provide... More 

Helpful?
Thank Sarah H
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Dear Sarah, Thank you for your review. We are pleased to hear you found our location and accommodations up to your standards. Please accept our sincere apologies for the issues you encountered with the bathtub in your room and mostly for the treatment you received from our bell staff. This is not typical of our team members and we will... More 

Denver, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

My room smelled and everything needed a deep cleaning. The ceiling cooler dripped and made a puddle on the stained carpet. I also saw stains on the bed curtain and the drapes. How did they get there? I hate to think about it.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Stephanie W
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Dear Stephanie, Please accept our apologies for not meeting your expectations and based upon your review we are actively participating with our housekeeping team to handle the issues you encountered. We are in the process of renovating all of our guestrooms and we hope you will consider staying with us again and experiencing a higher level of satisfaction. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Nikolai's Roof
Nikolai's Roof
Cuisines: American, Contemporary, Russian
Southern Elements
Southern Elements
Cuisines: American
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Atlanta hotel in downtown Atlanta is within walking distance of the city's best attractions and venues including Centennial Olympic Park, College Football Hall of Fame, Georgia Aquarium, Georgia World Congress Center, Inside CNN, and World of Coca-Cola. This property is located at the 75/85 connector and is approximately 12 miles from Hartsfield-Jackson Atlanta International Airport. Enjoy stylish and modern guestrooms and award-winning restaurants on-site including Nikolai's Roof and Trader Vic's. Hilton Atlanta provides a complete recreational menu including a fitness center with cutting-edge equipment, outdoor swimming pool, outdoor running track, and tennis and basketball courts. This convention hotel offers 129,000 sq. ft. of flexible function space designed to maximize meeting and events productivity and success. ... more   less 

Additional Information about Hilton Atlanta

Address: 255 Courtland Street, NE, Atlanta, GA 30303-1265
Location: United States > Georgia > Atlanta > Downtown
Price Range: $115 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Atlanta 4*
Number of rooms: 1242
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Expedia, Booking.com, Cancelon, Hotwire, TripOnline SA, Orbitz, Travelocity, Odigeo and Hotels.com so you can book your Hilton Atlanta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Atlanta Hotel Atlanta
Atlanta Hilton Hotel
Hilton Hotel Atlanta
Hotel Style:
#28 Luxury Hotel in Atlanta
#76 Business Hotel in Atlanta
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