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I was quoted a price over the phone of 383 weekly and even used my credit card to hold the room. On the day of check in i arrived and my room wasn't even ready even after 5pm then I was told that room would...More
2 Thank Audrielle M
Response from Manager_11525, General Manager at Extended Stay America - Atlanta - Perimeter - Hammond DriveResponded July 8, 2015
The staff and I read your comments about your stay with us. I sincerely apologize for the billing issues you experienced. In response to your feedback, I am reviewing our reservation and check-in procedures with our staff. Thank you for sharing your experience with us....More
I booked this hotel due to believing the 700 hotel nationwide presence can screw up in such a big manner. the sofa pull out couch is filthy broken No utensils in the kuchen AC filter accumulated dust about an inch. Missing one portion of the...More
1 Thank 999mukesh
Response from Manager_11525, General Manager at Extended Stay America - Atlanta - Perimeter - Hammond DriveResponded July 7, 2015
Your review for our hotel was recently brought to my attention. I sincerely apologize that your stay with us did not meet our company’s high standards. To ensure that a situation like yours doesn't happen again, I will be making sure we are thoroughly inspecting...More
This place doesn't reflect the upscale nature of the surrounding businesses. The rooms are old and unkempt. The countertops were spray painted rather than cleaned, or as was probably required, replaced. There was a pile of dirt along the tile ledge that wasn't touched by...More
3 Thank drPolar
Response from Manager_11525, Owner at Extended Stay America - Atlanta - Perimeter - Hammond DriveResponded January 27, 2015
I appreciate you taking the time to write a review of your experience with us. The situation you described regarding the severe cleanliness issues in your room, as well as the poor service you received from our staff is truly unacceptable. We are very sorry...More
Don't stay here. Housekeeping seems to be useless, you can find dirt everywhere and staff is really unfriendly. I stayed here for two weeks and couldn't wait to run somewhere else. Besides no amenities in the hotel. Look for other options.More
2 Thank Clau R
Response from Manager_11525, General Manager at Extended Stay America - Atlanta - Perimeter - Hammond DriveResponded January 23, 2015
Thank you for telling us about your stay. We are disappointed to hear that you did not have an enjoyable experience with us. Please accept our apologies. We will work with our housekeeping staff to ensure all areas of our hotel meet our standards moving...More
My name is Mr.Deltric Latham, M.Ed., REAS.
I stayed at your hotel from 7/25/2014 til 7/27/2014. This was quite frankly the most disgusting hotel I have ever experienced! The sheets were dirty and had strings of hair on them. The room reaked! There...More
$77 - $108 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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