Renaissance Atlanta Midtown Hotel
866 W Peachtree St NW Nw, Atlanta, GA 30308
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About
#34 of 199 hotels in Atlanta
Location
4.5
Cleanliness
4.5
Service
4.4
Value
4.1
GreenLeaders Silver level
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Property amenities
Paid private parking on-site
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Patio
Table tennis
Babysitting
Children's television networks
Parking garage
Paid wifi
Wine / champagne
Board games / puzzles
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Outdoor furniture
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Desk
Housekeeping
Interconnected rooms available
Room service
Cable / satellite TV
Flatscreen TV
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Radio
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Green
Languages Spoken
English
Location
86Good for walkers
Grade: 86 out of 100
83Restaurantswithin 0.3 miles
14Attractionswithin 0.3 miles
866 W Peachtree St NW Nw, Atlanta, GA 30308
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1403Reviews33Q+A100Room tips
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i've lived in dorms, gone to sleepaway camps, and lived with gross roommates, but the first time i've ever gotten athlete's foot is from this $300/night hotel. the floors were dirty, the bathroom didn't have a fan and the housekeepers didn't clean the room during my 4-day stay there. also the wifi is $15/day lol
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Date of stay: May 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Quinea Anderson, Guest Services / Front Office at Renaissance Atlanta Midtown Hotel
Responded 1 week ago
We apologize for the challenges you experienced with the lack of housekeeping servicing of your guest room during your stay. We will look into the events as you have described and will address those concerns with all of our team members.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beware! Do not get your room cleaned or you may have items stolen. A group of 15 of us stayed at this hotel for a competition. Four of us staying in four different rooms who had our room cleaned, were missing items after we had our room cleaned. Two necklaces, one pair of earrings, and a pair of AirPods. All of us made complaints to the hotel management. They said that they completed their investigation and found nothing. My girlfriend whose AirPods were stolen could see the address where her pods were and the hotel management did nothing. It’s now April and I have yet to receive a refund of the value of my missing earrings. I also called Corporate and have not heard back either. The hotel itself was fine but the cleaning service makes it difficult to ever stay here again especially since nothing was ever done. Clearly they have a problem. We did not all stay on the same floor and did not have the same cleaning people so that means many of their employees are stealing items from rooms, not just one. Don’t stay here if you value your items.…
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Date of stay: January 2023Trip type: Traveled with friends
Room Tip: Don’t stay here if you value your personal belongings.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Quinea Anderson, Guest Services / Front Office at Renaissance Atlanta Midtown Hotel
Responded 1 week ago
Thank you for your feedback. We have addressed this issue with you via email.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a great stay at a beautiful hotel, staffed with very friendly staff! I was here for three nights, and the front desk staff was fantastic throughout. The lobby of the hotel is beautiful - open, and classy. The rooms were large and very comfortable, and were very up to date (I believe the hotel is a bit newer). I had housekeeping service every day (without requesting)...which nowadays, is rare....and very, very much appreciated. Location wise, it's very convenient to many of the venues and options in Mid-town. Definitely look forward to returning.
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Date of stay: February 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Had a quick two night stay at this hotel and felt welcomed. My room at the top floor was spacious and the staff was professional. The breakfast at 1st floor restaurant tastes OK (not good, not bad) Parking was expensive since only valet service was offered. The only bad thing I felt was the elevator. It was shaking when going up and down. Not very pleasant...
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Date of stay: March 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Very disappointed in this hotel and had a terrible experience in my last stay. I stayed 3 nights Feb.5-8th 2023. Will not list all as I was trying to resolve through the Marriott resolution service, but the executive team has ignored all requests to address my concerns. Feb. 5th - stuck in their elevator for over an hour. Front desk "called technician" and kept telling us he was coming. After over an hour of no resolution we called 911 to get us out of the elevator at close to 11pm at night. No communication from front desk to apologize or care about the inconvenience for myself and my two colleagues. Feb. 6th - Came back to my room after our business dinner and was locked out of my room. No communication or call to me on why I was locked out. Had to go back down to the front desk and they said we have to confirm your credit card. Instead of calling me they just shut off my room key. Just a few of the disappointing occurrences at this hotel, which points to the team that is running the hotel and their lack of accountability when issues arise. Again, I opened a case and tried to handle the "correct" way but they are choosing not to respond.…
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Date of stay: February 2023Trip type: Traveled on business
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Quinea Anderson, Guest Services / Front Office at Renaissance Atlanta Midtown Hotel
Responded Mar 11, 2023
Thank you for your feedback. I will contact you via email as I was the manager that took care of you during your experience with the elevators the night it occurred and the next day with your colleague.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
They charge a $100 per night incidentals fee. Why? It's not the money because you get it back, just why? There is no room service but they do have dry cleaning services I doubt many people not on a business trip would pay those fees and if used then charge that customer immediately. Back in the day, they used room phone usage as an excuse to pre-charge incidentals fees but no one uses the landline in the room anymore as everyone owns a cell phone. I didn't come with a car but if someone is parking a car and using the valet service maybe that would be a reason to charge the incidentals fee so that the valet charges can be booked against them. But to charge a fee across the board for literally nothing is just not customer friendly and should probably be revisited by management. The water pressure in the sink and toilet leaves a lot to be desired. There was barely any water in the bowl and it took at least 5 minutes to refill after each flush. The sink was a trickle, and when washing your hands is a chore maybe up the water pressure? And even at a trickle, it took forever for the sink to drain. The shower pressure was perfect. So maybe they took from the other two to get good pressure in the shower? I don't know if this is just a personal pet peeve but what is with the soft white (yellow) lights in all of the hotels under the Marriott brand? I could not get my make-up on because the lights were so dim in the bathroom, actually throughout the whole hotel. The lobby was dark no matter the time of day. I feel they keep it dim so the customer won't see the half-hearted cleaning but it is irritating. Buy some daylight bulbs at a little higher wattage!!!…
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Date of stay: March 2023
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Quinea Anderson, Guest Services / Front Office at Renaissance Atlanta Midtown Hotel
Responded Mar 11, 2023
Thanks for taking the time to share your recent experience. Incidental deposits are required at any hotel you make reservations. Some are higher than $100 each day. It is a standard to have an incidental deposit upon check in. In addition we are a brand that has the time of day, light settings. I apologize again if this stay was not what you expected.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This Marriott is OK if proximity to all that Midtown has to offer is your top priority. It's a popular spot, but crowded. I had a business meeting that was held here but I wish I'd stayed elsewhere. The staff are fine, but the rooms are in desperate need of updates and renovations. Cleanliness is so-so; if you have pet or dust allergies, this isn't the hotel for you. My asthma and allergies were aggravated for most of the stay and I wondered what kinds of filters were in use. Towels are rough. At check-in, they'll tell you that the kitchen will be open until 10 pm, don't make my mistake and try to get food after 9:30 pm. Will not return.
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Date of stay: February 2023Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Quinea Anderson, Guest Services / Front Office at Renaissance Atlanta Midtown Hotel
Responded Feb 21, 2023
We always aim to deliver a great experience and are disappointed when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to improve and ensure this doesn’t happen again. We hope you reconsider giving us another chance if your future travels bring you to our area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel in the midtown neighborhood. Its in great proximity to all things you need social, Georgia Tech, or foods! Rooms were spacious and have great views from teh top floors. I had breakfast in the restaurant. It was delivered quick, hot, and had great taste. I look forward to returning.
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Date of stay: February 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
MDDCFlyer wrote a review Feb 2023
Washington DC, District of Columbia267 contributions171 helpful votes
I recently stayed at the hotel for a weekend getaway to Atlanta: Pros: Early check in was provided with relatively quick waiting time on a sold out night – great service from the front desk. Elite breakfast includes anything from the menu. While the selections are rather limited, it is rare to see such a good breakfast provided in any Marriott hotels recently – so definitely a big plus there. While no upgrade was provided, the room assigned was on a high floor with and specious for a basic room. The biggest asset of the hotel is the location. Only couple of blocks away from MARTA and from bus transportation. Close enough to anywhere you want to be as a tourist. The price was just right, as a BRG claim was approved. Cons: No upgrade provided (but that is understandable on a sold-out night). No formal checking of the room by housekeeping – the first day the alarm went off at 6:00am. Yes, I should have checked it was off, but so should have housekeeping. The shower handle fell off the, and despite multiple requests from the front desk, it was not fixed. The shower was still usable though. When checking out, when asked about my stay discussed the two previous issues and unprompted was promised 5,000 points as compensation – but those never posted, to this day. The 1,000 welcome points did not post automatically and necessitated a call to Marriott to fix. All in all, I would stay again. But it would be nice if follow-up on promises will be provided. …
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Date of stay: January 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Wevelyn and Tamesha, the bartenders were so sweet and made me some of the best margaritas Ive ever had! The rooms with runway views are incredible too! The restaurant is also top tier! #Delicious I highly recommend this hotel as a Marriott platinum elite member.
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
$230 - $300 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance atlanta midtown hotel atlanta
LOCATION
United StatesGeorgiaAtlantaMidtown
NUMBER OF ROOMS
304
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Claim Your ListingRENAISSANCE ATLANTA MIDTOWN HOTEL - Updated 2023 Prices & Reviews (GA)
Frequently Asked Questions about Renaissance Atlanta Midtown Hotel
Which popular attractions are close to Renaissance Atlanta Midtown Hotel?
Nearby attractions include Margaret Mitchell House (0.3 miles), Laughing Skull Lounge (0.2 miles), and Eco Denizen (0.3 miles).
What are some of the property amenities at Renaissance Atlanta Midtown Hotel?
Some of the more popular amenities offered include a lounge, a fitness center, and room service.
Which room amenities are available at Renaissance Atlanta Midtown Hotel?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Renaissance Atlanta Midtown Hotel?
Guests can enjoy a lounge during their stay.
Is parking available at Renaissance Atlanta Midtown Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Renaissance Atlanta Midtown Hotel?
Conveniently located restaurants include Ecco Midtown, The Vortex, and Marlow's Tavern.
Are there opportunities to exercise at Renaissance Atlanta Midtown Hotel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Renaissance Atlanta Midtown Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Renaissance Atlanta Midtown Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Renaissance Atlanta Midtown Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Renaissance Atlanta Midtown Hotel?
Many travelers enjoy visiting Martin Luther King Jr. National Historic Site (1.8 miles), Oakland Cemetery (2.3 miles), and Swan House (4.4 miles).