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W Atlanta Downtown

#49 of 177 Hotels in Atlanta
Certificate of Excellence
GreenLeadersBronze level
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45 Ivan Allen Jr. Blvd, Atlanta, GA 30308
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W Atlanta Downtown
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885 Reviews from our TripAdvisor Community

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Showing 857: English reviews
Knoxville, Tennessee
Level Contributor
6 reviews
5 hotel reviews
1 of 5 stars Reviewed 2 days ago NEW via mobile

My stay at the W Hotel can be summarized with one word "disappointing." Don't be fooled by the modern, flashy appearance of the hotel when you first walk in - that's where the glitz and glam really end. I booked and prepaid for this hotel prior to arriving. The usual check in procedures behind, my family and I took the... More 

Helpful?
Thank tyguar
WAtlantaDowntownGM, General Manager at W Atlanta Downtown, responded to this review

Please accept our deepest apologies for the experience that you had during your recent family visit to W Atlanta-Downtown. This is not at all reflective of the relaxing and welcoming environment that we strive to provide our guests with on a daily basis, and we will be directly addressing each of the issues mentioned above. In the meantime, please do... More 

Sheffield, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

W Hotels are very trendy. We stayed in a corner room which gave great views. Lots of places to visit including Coca Cola, Aquarium, Zoo etc. Right in the heart of Downtown Atlanta means lots of shopping as well. The hotel staff are excellent. Rooms are a good size.

Helpful?
Thank Barry H
WAtlantaDowntownGM, General Manager at W Atlanta Downtown, responded to this review

So pleased to hear that you enjoyed your stay with us, Barry, especially the central location and assistance from our Talent. We hope to have you back in for another visit next time you are in the city! More 

Dubai, United Arab Emirates
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This property is not at the W standard. I had problems in several areas which I had to address with the front desk management. There was 45+ minute wait for car although parking is $32 a day. I had to call to get toiletries replenished..and to make matters worse I requested wake up call 2 days and both days they... More 

Helpful?
Thank shannon l
WAtlantaDowntownGM, General Manager at W Atlanta Downtown, responded to this review

Hi Shannon, Please accept our most sincere apologies once again for the experience you had during your recent stay with us. This is not at all reflective of the service excellence standards that the W Atlanta-Downtown has in place. While the experience is regrettable, we do appreciate you reaching out to us so that we can appropriately address each of... More 

Chicago
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Posting this as a warning to dog owners. I cancelled my reservation before I arrived as the result of rude customer service. The hotel says that it accepts pets. I had booked a room and had included information that we were bringing our dog. I did not hear anything so I called and was told that they charge $100 plus... More 

Helpful?
Thank ChicagoALG
WAtlantaDowntownGM, General Manager at W Atlanta Downtown, responded to this review

Please accept our apologies for the customer service experience you had while trying to book with us recently. This is not at all on par with the five-star service standards we strive for, and we will be addressing the issue with our Talent. In the meantime, we encourage you to reach back out to the hotel directly with any additional... More 

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

I selected the W Downtown Hotel for the night of my wedding stay. Prior my I stay, I reached out to the hotel to have my room set up for a special Bride and Groom wedding night. I asked for chocolate strawberries, rose petals and whatever else they could do to make the room romantic and a special evening. I... More 

Helpful?
Thank Darien S
WAtlantaDowntownGM, General Manager at W Atlanta Downtown, responded to this review

Hi Darien, Please accept our apologies for the difficulties you faced during your recent stay at W Atlanta-Downtown. This is not at all reflective of the five-star service experience we strive for and encourage you to reach back out to us to discuss further. More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Me and my family just recently stayed at w Atlanta downtown everything was truly nice and close to the places that the family was trying to visit for example of the Atlanta aquarium and the Coca-Cola museum very clean great staff the only thing that I really would complain about is the parking was very limited you had to pay... More 

Helpful?
Thank McDaniel G
WAtlantaDowntownGM, General Manager at W Atlanta Downtown, responded to this review

Thank you for taking the time to leave a review of your recent stay at W Atlanta-Downtown. We are happy to hear that your family enjoyed their time with us and apologize for the parking inconvenience; our Talent is always happy to offer additional parking recommendations for guests that do not want to use the valet option. More 

Charlotte, North Carolina
Level Contributor
125 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for a work function back in June. The hotel was great! The beds were comfortable and the rooms were immaculately clean. The staff was super helpful. This hotel is a part of Starwood's Keyless Entry Program -- while I didn't get it set up, they have it available to use the Starwood App as your room key.... More 

Helpful?
Thank Taylor M
WAtlantaDowntownGM, General Manager at W Atlanta Downtown, responded to this review

Thank you for taking a moment to leave a review of your recent conference stay with us, Taylor. We are happy to hear that you had a pleasant experience and hope to have you join us again on your next trip to Atlanta! More 

Bellingham, Washington
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We came here because it looked like a very different, fun option and we wanted a unique place to stay. This hotel did that. We had a top level floor that overlooked the city. It was a very modern room that was comfortable and spacious and romantic. We really liked it. On the down side of the room, it was... More 

Helpful?
Thank Lisadawnstevens
WAtlantaDowntownGM, General Manager at W Atlanta Downtown, responded to this review

We are pleased to hear that you enjoyed your recent stay with us, Lisa! Please accept our apologies for the limited poolside seating and elevator timing; they are being looked into, and we hope that neither will deter you from joining us again on your next visit to Atlanta. More 

Madrid, Spain
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Like other Ws the rooms at the W Atlanta Downtown are very comfortable and well equipped. I particularly liked the gym facilities which are large and offer great views of the city. The problem with this property are the limited food options available, particularly if you want to have breakfast. There is either room service or a steakhouse where service... More 

Helpful?
Thank eljavs
WAtlantaDowntownGM, General Manager at W Atlanta Downtown, responded to this review

Thank you for taking a moment to review your recent stay at W Atlanta-Downtown. We are happy to hear that you enjoyed the gym and view, and will be looking into your comment regarding alternative food options. Hope to have you join us again on your next adventure downtown! More 

U.S.
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is boutique and meant to be modern and hip. My main concern is that it needs updating because the walls and furniture were dirty and old. There were stains, as if housekeeping hadn't cleaned well. I also had problems with the TV. Maintenance said that is the way it was and couldn't be fixed. Not one to sit... More 

Helpful?
Thank gettingworried
WAtlantaDowntownGM, General Manager at W Atlanta Downtown, responded to this review

Please accept our apologies for the experience you had during your recent stay at W Atlanta-Downtown. We strive to provide a clean and comfortable environment for all of our guests to enjoy and will be looking into the points mentioned above immediately. More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The W Atlanta Downtown energizes and inspires, a wonderland of sensual style amid major corporations and specialty shopping. Close to Georgia Aquarium, Centennial Olympic Park and the Georgia Dome. ... more   less 

Additional Information about W Atlanta Downtown

Address: 45 Ivan Allen Jr. Blvd, Atlanta, GA 30308
Location: United States > Georgia > Atlanta
Price Range: $183 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W Atlanta Downtown 4*
Number of rooms: 237
Reservation Options:
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Also Known As:
w Atlanta Downtown Hotel Atlanta
w Hotels Atlanta
w Hotel Atlanta
Hotel Style:
#10 Spa Hotel in Atlanta
#16 Green Hotel in Atlanta
#18 Luxury Hotel in Atlanta
#29 Business Hotel in Atlanta
#30 Romantic Hotel in Atlanta
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