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W Atlanta - Downtown

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Traveler (644)
360
Panoramas (26)
Room & Suite (358)

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About

#67 of 189 hotels in Atlanta
Location
4.4
Cleanliness
4.4
Service
4.2
Value
3.9
GreenLeaders Bronze level
W Atlanta - Downtown offers a chic, high-end experience and one of the finest accommodations that will make your visit to Georgia memorable. Ideally located in downtown Atlanta, our hotel provides an authentic urban experience and allows guests to immerse in the historic center city, specialty shopping, upscale living, and relaxing in a luxurious style. When you enter our modern hotel, bright and colorful lights with glass facades welcome you to our elegant entrance to the hotel’s lobby. Enjoy a good night’s sleep and relax in our guest rooms with stunning panoramic views of downtown Atlanta. Spacious suites for leisure travelers or ergonomic workstations for corporate travelers, we offer all the ingredients you need for a perfect stay. Host a banquet or a corporate function at our eight modern event spaces & our event planning staff will help you bring your vision to life. Experience a new meaning of Southern hospitality at its best at W Atlanta - Downtown.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Car hire
Wifi
Paid wifi
Rooftop pool
Pool with view
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Makeup services
Manicure
Massage
Pedicure
Steam room
Waxing services
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English
Hotel links
Special Offer:Earn points toward free nights.
1339Reviews28Q+A100Room tips
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Darin M wrote a review Feb 19
7 contributions
+1
Sadly a very rundown hotel with poor customer service. Stayed at many Ws and this is definitely not the norm. Took hours to have are room ready after pre check-in via the Bonvoy app. Room furniture, dressers, drawers and paint all damaged. The restaurant charges five dollars for coffee and six dollars for apple juice. With a minimum 15% gratuity already on the bill. Whether the service is decent or not. The restaurant was always empty at peak times for obvious reasons I suppose. It was raining in Atlanta and asked if there was an umbrella available in the room which I have never not seen one. They then requested a fifty dollar deposit for the umbrella. Even though I have titanium elite status. I felt very devalued as a customer and client at this hotel. I was offered five thousand points for bringing issues to their attention, even this felt like an insult. The manager Alexy reached out to me on the last day of our stay which was very nice.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, General Manager at W Atlanta - Downtown
Responded 3 days ago
Hello darinm804, Thank you for being a valued Marriott Bonvoy Titanium Elite member and for your loyalty to our brand. It is disappointing to learn about the delay you experienced in getting your accommodations ready for your arrival and for not meeting your expectations with the condition of your room. Your concerns have been noted and shared with the appropriate individuals as we are continually striving to ensure a flawless visit for every guest. Furthermore, knowing that you were not satisfied with the charges for our beverages and the gratuity added to your bill concerns us. Your feedback is important, and we will use it to improve communication and services with our guests. Please come back and allow us an opportunity to show our dedication to distinct and tailored hospitality. Best Regards, Alexey Muravskiy Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Christine G wrote a review Jan 2024
7 contributions
This hotel is fine, I guess. It has no soul, no personality. I don’t know what its purpose is. It was nice enough but no one acknowledged us and it felt empty. Staff felt like they were hired that day. Just an odd nothing vibe. The area is a little off putting- there is nothing directly adjacent to the hotel. Bed was comfortable, room was clean but I left with no feeling whatsoever about this hotel. We barely saw any other guests either.
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, General Manager at W Atlanta - Downtown
Responded 3 weeks ago
Hello christineigreen, Thank you for choosing us and also for your review. We want every guest who stays with us to have a magnetic, vibrant experience and to depart with a lasting favorable impression. Please accept our apologies that we did not meet these expectations. We have shared your feedback with our Talent and will use it to improve our services. On a positive note, we are happy to know you were pleased with our refreshing accommodations with comfortable beds. We hope you will reconsider and stay with us again the next time you are in the area. Best Regards, Alexey Muravskiy Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Linda B wrote a review Jan 2024
Louisville, Kentucky53 contributions42 helpful votes
First impressions were not great. Few staff working the front stands to check in folks. Lines were forming quickly. Staff appeared to be new and in need of training. Other than those of us checking in, there were few signs of life. We ate at the bar on our first night and there were not many of us. Food arrived quickly and was decent for bar food. The hotel was quiet at night. Lobby area was not conducive to mingling or even sitting due to little seating areas. Close proximity to MARTA station was a plus for us as we had a quick trip to the Mercedes Benz Stadium for a football game. Leaving the next day on our Uber to the airport was interesting. The door staff refused to recognize our ride, but I did. Our driver informed us that the front door staff at the hotels did not like "rideshare" drivers. Back in the day, the front door staff would "shake down" Taxi" drivers for $. He was once a taxi driver. I personally saw the $ change hands in San Francisco.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Team Marriott, General Manager at W Atlanta - Downtown
Responded Jan 6, 2024
Hello Y7948JSlindab, Thank you for taking the time to share your experience at check-in. Please accept our apologies for any issues you encountered at our Welcome Desk. We realize the importance of a first impression, and your comments will be shared with the appropriate individuals as we are always striving to improve our service on all levels. On a positive note, we are happy to hear our location worked well for you and that you had a good time at the bar. We look forward to another chance to provide you with the seamless stay you deserve. Best Regards, Alexey Muravskiy Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joi J wrote a review Oct 2023
2 contributions1 helpful vote
I had a GREAT stay at the W hotel Hasani was such a wonderful night staff and took care of all of our needs so happy to see people care about providing great customer service these days! Thank you to the wonderful staff and everyone that made my trip comfortable and luxurious! -jj
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Team Marriott, General Manager at W Atlanta - Downtown
Responded Oct 31, 2023
Hello joij118, It was our pleasure to welcome you to W Atlanta Downtown. We are delighted to know you had an excellent stay and that our Talent left such a warm impression. They emphasize giving every guest the best experience possible, down to the smallest detail, is something that makes us very proud. We look forward to sharing your kind comments with them! We appreciate the wonderful feedback, and we look forward to seeing you again soon. Best Regards, Alexey Muravskiy Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Schilack605 wrote a review Oct 2023
Bedzin, Poland361 contributions123 helpful votes
Not the best experience in US (Atlanta). Rooms not cleaned properly but quite comfortable. Beds comfortable. Good bathroom. Breakfasts quite expensive and not always fresh (once we found mould on a toast). Very good fitness center. Service very friendly.
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Date of stay: October 2023Trip type: Traveled on business
Room Tip: Breakfast is quite expensive.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Footprints282606 wrote a review Oct 2023
1 contribution
+1
The hotel has a fabulous location. Parking is $55. and you can't even park your own car. It's valet and wait every time you want to go somewhere. There is lower cost parking directly across the street. Great staff and location. The pool was amazing but small. I think I will just pay to go to the pool next time. This is not the quality I expected for $300 + a night room. They fill the fridge with Expensve items and don't leave room for it to be used even for water. They provide shampoo and conditioner and will kindly charge you $45. a bottle if you take it home. It's not even a name brand. There was no steamer or fridge to use. And the hairdryer was a Conair. The shower curtain looked like it belonged in a Motel 6. It was disappointing and even though this was a personal trip, I am a travel agent and I have to say I won't be able to recommend this hotel to my clients. The experience was disappointing and not worth the money.
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Date of stay: September 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, General Manager at W Atlanta - Downtown
Responded Oct 5, 2023
Hello Footprints282606, Thank you for your recent stay and the illuminating review. We want every guest who stays with us to have a magnetic, vibrant experience and to depart with a lasting favorable impression. We sincerely apologize for not meeting your expectations during your recent visit. Thank you for sharing your observations so we may improve going forward. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest. Best Regards, Alexey Muravskiy Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Amilli Webb wrote a review Sep 2023
3 contributions
The wait to check in was extremely long. The staff weren’t attentive nor were they engaging. They were rude! Not sure if the guy who checked me in was over worked or not However, he was very nasty. Smh I will not be returning
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Hopefully your stay will be better than mines
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HASANI MOORE, Guest Services / Front Office at W Atlanta - Downtown
Responded Sep 30, 2023
Thank you for your recent stay at our W Atlanta Downtown. I am very sorry to hear about your experience; particularly on the frontline. Whereas we strive to excel in Whatever/Whenever accommodations, I hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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USKiwiTraveler wrote a review Sep 2023
S. CA64 contributions56 helpful votes
Reviewer - A Bonvoy Ambassador member - I stay at a lot of Marriott hotels! This was my first stay at a “W Hotel” so I was quite looking forward to it / to the experience. When I arrived the hotel was buzzing, lobby and bar was super busy - they had a conference so there were a lot of people on property. I’d asked for an upgraded room and was given a mid-tier, corner suite. Was nice, great decor and a large bathroom - but, it was pretty noisey. I’ve noticed with central city hotels, for the higher-end properties, the glass is normally double-glazed to cut down on street noise - this property wasn’t like that 😕 My boss and I decided to stay in, have dinner at the restaurant and we both felt it was pretty average for the price (Mains between $35 -$55). For a fancy hotel, the food selection was average and the wine list felt like an after thought! This property advertised themselves, on being a chic, upmarket property and the restaurant / dinner was lacking in that department! In the morning I used the gym and it was good, new equipment / weights, good variety and clean etc 👍🏼 To our surprise the Breakfast was GREAT! Cannot remember our servers name (was te morning of Aug 22) but she was awesome, super professional, chased up the food for us, and for me, packed mine as I had to go to my room for a video conference call - really great service, and the food was very good ! All in all, for $360 a night, was the “W” what I was expecting, well not really. I didn’t feel this was any better than say a Westin, Le Méridien or JW Marriott, it felt a little average vs a Epic Chic hotel 🤷🏻‍♂️
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Date of stay: August 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, General Manager at W Atlanta - Downtown
Responded Sep 27, 2023
Hello USKiwiTraveler, Thank you for choosing us and providing valuable feedback about your stay. We appreciate you mentioning how much you enjoyed your breakfast experience with us, and that you could dedicate some time to keep up your fitness routine while on the road. We strive to provide all of our guests a perfect and unforgettable experience; therefore, we are sorry we did not meet this goal during your visit. We sincerely apologize for the inconvenience caused during your stay. We understand the importance of providing our guests with a peaceful and comfortable environment, and we regret falling short in this regard. We take noise concerns seriously and would like to let you know for future visits, our welcome desk is available around the clock to help make you as comfortable as possible. Thank you again for choosing us, and we would love another opportunity to provide you with a better experience. Best Regards, Alexey Muravskiy Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Calvin W wrote a review Aug 2023
3 contributions
That Man Curtis at the front desk was amazing!! I have a trip from hell until I got to that front desk!! I was on level 5,000 and his customer service skills brought me right on in😂😂😂 lololol but he did it with so much love just like I do my inmates! I appreciate him so much then I had an issue with my bill being charged for something I didn’t do at the hotel him and Alex ( I think that’s her name) took care of me because of them I’m coming back because of them!!
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Date of stay: August 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, General Manager at W Atlanta - Downtown
Responded Aug 15, 2023
Hello Calvin609, We are delighted you had such a good time with our engaging and dedicated Talent here at W Atlanta Downtown. We believe we have the best of the best, and we appreciate your kind remarks. Come back soon, we would love to provide you with another exceptional stay. Best Regards, Alexey Muravskiy Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LyneM0409 wrote a review Aug 2023
New Orleans, Louisiana72 contributions34 helpful votes
+1
I really wanted this to be a good experience but it was mediocrity at best! This hotel needs to do some serious updating as their rooms are very dated. I was switched to three rooms and none of them were any better than the other. The walls were stained, furniture was scuffed, rooms were dusty, carpet was stained there was even a bug on the floor one room. A penny and some type of food particle on the floor as well as a dirty pillow and dirty towel. Let’s not mention the built up soap scum on the glass in the shower. I showed photos to the front desk staff and was advised that the lead house keeper would go and ensure the room was cleaned. I was advised this twice and each time the lead housekeeper and my version of clean seemed to be very different. This hotel is definitely not worth the $200 plus per night. I wasn’t even offered a discount or anything for the inconvenience. I don’t even remember anyone sympathizing with me. I only heard excuses and the same line about the lead housekeeper. I could have stayed at a lower budget Marriott and received better service and a cleaner room.
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Date of stay: August 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Team Marriott, General Manager at W Atlanta - Downtown
Responded Aug 14, 2023
Hello LyneM0409, Please accept our apologies for not meeting your expectations. We take the styling of our rooms and hotel very seriously; therefore, we deeply apologize for the concerns you outlined. We are also sorry for the inconvenience of relocating the rooms and even more so that we could not resolve your issues to your satisfaction. Your feedback has been shared with our Style Department, and we have taken action to ensure a better guest experience going forward. In addition, we will share your feedback with appropriate individuals for our future modernization plans. We encourage you to give us another chance so we can provide you the amplified stay you deserve. Best Regards, Alexey Muravskiy Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$278 - $477 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
w atlanta downtown hotel atlanta, w hotels atlanta, w hotel atlanta
LOCATION
United StatesGeorgiaAtlanta
NUMBER OF ROOMS
237
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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W ATLANTA - DOWNTOWN - Updated 2024 Prices & Hotel Reviews (GA)

Frequently Asked Questions about W Atlanta - Downtown
Which popular attractions are close to W Atlanta - Downtown?
Nearby attractions include National Center for Civil and Human Rights (0.2 miles), World of Coca-Cola (0.3 miles), and Children's Museum of Atlanta (0.2 miles).
What are some of the property amenities at W Atlanta - Downtown?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at W Atlanta - Downtown?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at W Atlanta - Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at W Atlanta - Downtown?
Yes, valet parking is available to guests.
What are some restaurants close to W Atlanta - Downtown?
Conveniently located restaurants include Mellow Mushroom Downtown Atlanta, Max Lager's Wood-Fired Grill & Brewery, and Corner Bakery Cafe.
Are there opportunities to exercise at W Atlanta - Downtown?
Yes, guests have access to a pool and a fitness center during their stay.
Is W Atlanta - Downtown located near the city center?
Yes, it is 0.5 miles away from the center of Atlanta.
Are pets allowed at W Atlanta - Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does W Atlanta - Downtown offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to W Atlanta - Downtown?
Many travelers enjoy visiting Martin Luther King Jr. National Historic Site (1.1 miles), Oakland Cemetery (1.5 miles), and Centennial Olympic Park (0.4 miles).