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Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 08/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Buckhead Atlanta
More questions?
Updated 08/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#15 of 189 hotels in Atlanta
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
Situated on Peachtree Road in the Buckhead area of Atlanta, Georgia, and adjacent to world-class shopping venues, The Westin Buckhead Atlanta has the perfect location in one of the cities best neighborhoods.
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Full view
Property amenities
Parking garage
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Wifi
Paid internet
Indoor pool
Heated pool
Sauna
Restaurant
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Iron
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Quiet
Languages Spoken
English
Location
Full view
83Good for walkers
Grade: 83 out of 100
62Restaurantswithin 0.3 miles
6Attractionswithin 0.3 miles
Contact
3391 Peachtree Rd NE, Atlanta, GA 30326-1083
Getting there
Rental CarsSee rental cars from $19/day
955Reviews21Q+A100Room tips
Reviews
Traveler rating
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- 77
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- 36
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Popular mentions
DO NOT stay at this Westin unless you want your property stolen. The front desk booked another visitor in the room I was already staying in. My belongings were then stolen, and they can't find everything. I lost my money, my passport, and other belongings. Even after calling the police and searching their rooms, it is still not found. How does a 4-star hotel make an amateur mistake and book another person into a room that was already booked? My weekend was ruined, and now I have to deal with identity theft, police, and follow ups for some time to come. This was a terrible experience that should not have happened at a 4 star hotel. DO NOT ever stay at this Westin, or any other Westin ever gain.
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Date of stay: November 2020
Value
Cleanliness
Service
Helpful
The Westin has been a great host to me. I’m here in Atlanta on business for 2 months and it feels just like home. The staff here greets me on a last name basis. They always ask if there is anything they can help with and offer as much service as they can during this COVID epidemic. So far I’ve met Patina, Micheal, Omar, Ashley, La’Shawn, Danielle and Sydney and I must say, all have great customer service and was very friendly. I’ve stayed at many Westin’s in the past and this is by far the best one when it comes to service.
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Date of stay: November 2020Trip type: Traveled on business
1 Helpful vote
Helpful
We wanted to write a review for the hotel. Our stay was fantastic, especially with the covid restrictions. Big Mike, at the reception desk, was incredibly helpful, and our room was extremely nice. He went above and beyond.
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Date of stay: November 2020Trip type: Traveled as a couple
Helpful
I needed to get away from my "at home all the time" life due to COVID-19 and needed a day away. I was not disappointed with the Westin Buckhead. Check in and check our were easy and Omar and Brooke were friendly, helpful and accommodating. My room was upgraded to a higher floor (pleasant surprise) and I was able to check in early and get a late checkout. I also ate at the onsite restaurant, The Palm. The food was pricey but very tasty and a great experience. I am a Bonvoy member and liked the text alert that my room was ready. Also check in and check out were a breeze. I also liked the package of hand sanitizer wipes on the night stand with a bottle of water. I have no complaints and would definitely recommend this hotel to anyone.
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Date of stay: November 2020
Value
Cleanliness
Service
Helpful
Very rarely do I have such a bad experience with a hotel property. I am a Bonvoy member and understandably things have changed during COVID. This property does not have Valet service at this time as do most other Atlanta hotel properties. I booked this hotel for (3) nights and upgraded to a corner deluxe room. The front desk wasn't friendly and felt like they really did not care if I was there or not. Room service is not available and limited restaurant service at this time. The room was outdated and very basic. The phone did not work as well. For the price I paid for the room it was not what I expected and when I asked the manager for a refund for the last 2 nights so I could move to another hotel, he ended up only refunding 1 night of the 3 booked. I moved to another hotel for a cheaper price with much better experience.…
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Date of stay: November 2020Trip type: Traveled on business
Location
Service
Sleep Quality
Helpful
Response from Jeff Charlton, General Manager at The Westin Buckhead Atlanta
Responded Nov 10, 2020
GSLove, Thank you for taking the time to post a survey regarding your recent stay with us, and sincerely apologize that we fell short in our delivery. I would appreciate the opportunity to connect with you directly for additional information about your stay so that we can review and allow us to better respond. At your convenience, please email me a jeff.charlton@westinbuckheadatlanta.com so that I can address these concerns personally. Safe Travels, Jeff
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PRICE RANGE
$155 - $331 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin buckhead atlanta hotel atlanta, westin atlanta, atlanta westin
LOCATION
United StatesGeorgiaAtlantaBuckhead
NUMBER OF ROOMS
365
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Claim Your Listing Frequently Asked Questions about The Westin Buckhead Atlanta
Which popular attractions are close to The Westin Buckhead Atlanta?
Nearby attractions include Lenox Square (0.1 miles), Whiskey Blue (0.03 miles), and The Lobby Lounge (0.2 miles).
What are some of the property amenities at The Westin Buckhead Atlanta?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at The Westin Buckhead Atlanta?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Westin Buckhead Atlanta?
Yes, a parking garage is available to guests.
What are some restaurants close to The Westin Buckhead Atlanta?
Conveniently located restaurants include South City Kitchen Buckhead, True Food Kitchen, and Bistro Niko.
Are there opportunities to exercise at The Westin Buckhead Atlanta?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Westin Buckhead Atlanta?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Buckhead Atlanta?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Buckhead Atlanta offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Westin Buckhead Atlanta?
Many travelers enjoy visiting Atlanta History Center (1.3 miles), Swan House (1.3 miles), and Margaret Mitchell House (4.8 miles).
Is The Westin Buckhead Atlanta accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.