I had the best stay here. Everything was perfect and Quintin at the front desk made everything even better. He was amazing!!! I will definitely be back. Customer service was amazing. We also loved the room service
My colleagues and I stayed at the Westin in Buckhead from June 13-15. I believe we had around 20 in our group. I sincerely have nothing that I could say this location could improve upon. Jamei, Abigail and Shaneka were on staff for the majority of our stay and they were most accommodating. They provided excellent service, gave wonderful recommendations for the surrounding areas and when it came time to leave we needed a later check out and they accommodated us without question. I’m thankful our company’s headquarters is in Buckhead and I’m looking forward to our frequent travels there and to our future stays at the Westin!
Where to start? Bed linens torn or with stains, room is old and tired. Check in took some time until two more receptionist showed up. Not what you expect from a Westin. I’ve been a Starwood and Marriott member for decades and this was my worst Westin experience. I had tried the Marriott across the mall and it’s just as bad. The food at The Palm is so bad and more expensive than a good restaurant in New York. Probably worst quality-to-price dinner I’ve ever had. Service took for ever, salad came wrong, salmon was super dry and tasted of nothing. The lobster risotto had no lobster and not even a hint or taste of any sort of seafood and was tiny. Then they mixed my credit card with another table with a tab twice mine. An absolute mess. I’d be embarrassed to be managing this place or be its owner. Destroying the Westin brand.…
A recent stay at the Westin Buckhead in Atlanta for a convention was a wonderful experience all around. From the friendly and accommodating staff to my very comfortable room with a stunning view of the city, along with the topnotch meeting facilities and excellent food, it was a most enjoyable weekend. I highly recommend this hotel for any stay in Atlanta whether business or pleasure!
This hotel was beautiful and absolutely relaxing! Our room was so clean and the view was absolutely gorgeous! The bed was probably one of the more comfortable hotel beds I've ever slept on. We had a mini vacation in Buckhead and this will be a hotel that we will definitely be using again for our next mini vacation!
Stay at this hotel for 3 nights. The hotel had a few quirks for sure but the way the staff handled each and every one was wonderful! Always there at the front desk to help were Yasmean, Carla and the supervisor Andre. Yasmean actually came to our room several times to help. Bar and restaurant staff are to be included in this as well.
The king room was spacious, plush pillows and comfortable bed along with oversized bathroom. Room was clean. Front desk staff, concierge, and cafe attendant were all courteous. I lost an earring down the sink after 8PM and the engineer was onsite and had retrieved it within the hour. He also noticed another issue with the pipe that would have caused a leak. He replaced the broken pipe during this time as well, and he was extremely polite and efficient. There are numerous restaurants around along with a large mall that is across the street. The elevators were fast as well. There are in-shower shampoo, conditioner, and body wash dispensers.
We arrived from the UK for a wedding in May. Check in, so often a painful process in hotels regardless of price and rating, was quick and faultless. Staff were polite and friendly and not in an artificial 'stilted' way as can sometimes happen in the US. The room was good, large bathroom with a great shower. Everything worked. Really had a great time. Staff looked after our luggage for the afternoon as we waited for our return flight. Big up for Abigail on the front desk who was super helpful. The Westin isn't cheap but you get what you pay for.
I really enjoyed my stay at Westin in Buckhead. It is so convenient to restaurants, shopping and entertainment. Not to mention the hotel was very clean and inviting. Also, Abigail at the front desk was so welcoming! I would absolutely stay here again!
i love being in atlanta, for more than one reason. the people, the food, the atmosphere is always so warm and inviting. nothing different was to be said about the Westin. Yasmean complimented me immediately on arrival and had me smiling from ear to ear! she has been super helpful in anything i needed done with my upcoming shoot. she even recommended her girl to do my hair which worked out perfectly! the room served its purpose, but i would say i wish there was feminine products in every room to keep from asking around..