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JW Marriott Atlanta Buckhead

#33 of 177 Hotels in Atlanta
Certificate of Excellence
GreenLeadersSilver level
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JW Marriott Atlanta Buckhead
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875 Reviews from our TripAdvisor Community

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Showing 844: English reviews
Fort Worth, Texas
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

After spending a week at this hotel for the July Market, this hotel has some of the best service I have experienced. I spend around 150 nights in hotels around the US a year and this is definitely one of the best. Staff is very friendly and helpful. Restaurant food was limited but good and rooms were top notch. Hotel... More 

Helpful?
Thank crash467
Montgomery, AL
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Wonderful hotel and staff. Loved the walk over to Lenox Square and great location for the fireworks. You can't see them from the hotel because there is a building in between but the walk is not bad at all. The restaurant Houstons is right across the street and was yummy.

Helpful?
Thank Tomaloma
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is wonderful. I have stayed there twice and each time had excellent service and a great experience. From the valet who has a great sense of humor to the quick registration process it is a winner. We got a great recommendation for dinner, had a nice time sitting at the bar and talking to the bartender and had... More 

Helpful?
Thank Michele L
Charlotte, North Carolina
Level Contributor
147 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
2 of 5 stars Reviewed 1 week ago

Bell staff and valet staff were super helpful and friendly. The hotel is located near lots of shopping and is directly across from the Lenox MARTA stop. The hotel is showing its age and is in need of a renovation soon, as I'm surprised it even meets the qualifications to even be called a JW (I've stayed in regular Marriotts... More 

Helpful?
Thank tkeucla
Las Vegas, Nevada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great facility! Even better staff members! The rooms are nice and kept in great shape by people such as Edin, in Housekeeping. There is a full workout facility with plenty of treadmills, weight machines and free weights. The pool is full length and kept to standard. Three people come to mind as providing great service in the restaurant; Dora, Jasmine... More 

Helpful?
Thank Karl S
Level Contributor
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

It's always a good place and the staff is always polite! Always try to book here first and night else is easier to get to the Lenox Mall. There was Work being done in the Buckhead Tower that made it aesthetically a little less attractive and the room was a little warmer than usual. Overall, good as usual!

Helpful?
Thank Cassondra B
Shanghai
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and I stayed at the JW Marriott Buckhead during a very busy time over the Fourth of July, and it did not disappoint! We received a nice welcome when we first pulled in to check in. There is a charge per day for parking, and you have a choice to pay to park yourself or valet park. Check-in... More 

Helpful?
Thank AMBarber
Dallas, Texas
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Although the accommodations were nice, the service and amenities weren't up to the standard you'd expect at a JW Marriott. Specifically -- when we reserved our room we indicated 4 guests, but on arrival were assigned a room with 1 king bed. The first staffer we spoke with was very unaccommodating. After speaking with a different staffer, we were able... More 

Helpful?
Thank Regan J
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your visit and review. I am disappointed to learn about your service failures as we pride ourselves in providing outstanding services and exceeding our guests expectations. The service you received is not typical for the JW Marriott Atlanta. I do hope that you will feel free to contact me directly so that I can personally discuss your... More 

Houston, Texas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Outstanding service from start to finish ...fantastic room service burgers. Clean facilities and nice location. What more could you ask for? Frankly it exceeded my expectations. Most noteworthy were the front desk staff who seems genuinely pleased to welcome you.

Helpful?
Thank 111lee111
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thanks so much for your post. I am glad you had a great experience and enjoyed your burger too! I'll be certain to share your nice comment regarding our front desk staff and we will look forward to welcome you again. More 

Narberth, Pennsylvania
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Let me start by saying "I Love the JW Marriott hotels and My husband I and have stayed at other locations in the US and we neve had a problem. I stayed at this location 3 yrs ago and remember how wonderful and very accommodating everyone was especially the concierge guys and the ladies in the concierge lounge. When we... More 

Helpful?
Thank DJMRH
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your loyalty to our JW Marriott hotels and the JW Marriott Atlanta Buckhead. I am happy you had the opportunity to visit us again but am sorry to learn about your check in experience. I am glad that you were able to see Hanna and Thomas and they remembered you. We do have many associates who have... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about JW Marriott Atlanta Buckhead

Address: 3300 Lenox Road NE, Atlanta, GA 30326
Location: United States > Georgia > Atlanta > Buckhead
Price Range: $149 - $373 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Atlanta Buckhead 4*
Number of rooms: 371
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Also Known As:
Jw Marriott Atlanta
Marriott Hotel Buckhead Atlanta
Marriott Atlanta
Atlanta Marriott
Hotel Style:
#12 Green Hotel in Atlanta
#14 Luxury Hotel in Atlanta
#28 Business Hotel in Atlanta
#33 Romantic Hotel in Atlanta
#36 Family Hotel in Atlanta
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