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JW Marriott Atlanta Buckhead

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#35 of 172 Hotels in Atlanta
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GreenLeadersSilver level
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JW Marriott Atlanta Buckhead
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988 Reviews from our TripAdvisor Community

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Showing 950: English reviews
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Dallas, Texas
Reviewed 2 days ago NEW

We had made our reservation online and check-in was easy. It has a clean, airy lobby, with friendly staff. The room was good-sized, clean, with a comfortable bed and decent TV. All the usual amenities were there--soaps, fluffy towels, iron/ironing board, room safe. There were decent electrical connections as well for charging my stuff. Cleaning service was also good. HVAC...

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Helpful?
Thank J P
Ebrahima M, Guest Relations Manager at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your visit and post. I am glad you found your accommodations to be comfortable and housekeeping very good. I am glad you were able to get a peaceful nights sleep. All of the full service hotels in the Atlanta market do charge for internet with free internet available in the lobby. I hope you will please consider...

Trotwood, Ohio
Reviewed 2 days ago NEWvia mobile

We (4) 2 adults 2 Teens. Arrived at 7am. Daughter is a silver member and had just stayed in Dubai and Frankfort literally days ago. She had requested dbl beds but be cause her room on her profile was king size, we ended up with a chair and a king size bed for 4 ppl. The next day we waited...

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Helpful?
Thank pinkpoizon
Ebrahima M, Guest Relations Manager at JW Marriott Atlanta Buckhead, responded to this review

Thank you for visiting the JW Marriott Atlanta for your special occasion. I am sorry we did not have the requested accommodations. I am also sorry that your blanket was slow to arrive and then once received, was removed by our housekeeping team. You can be certain I will personally speak with our housekeeping team to share your experience and...

new york city
Reviewed 3 days ago NEW

Our stay at the JW Marriott Buckhead was perfect from Christian's first, "Welcome" as we entered the hotel to our good byes. Bruce, our concierge was very helpful and handled some logistical challenges flawlessly. We had dinner and cocktails in the Nox Creek Lounge, while a bit pricey as is the case for most hotels the food was excellent and...

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Helpful?
Thank justformesiny
Ebrahima M, Guest Relations Manager at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your wonderful review. I am so happy you found our staff to be welcoming and attentive. I will definitely share you nice comments with our team as they are always inspired and motivated when receiving nice compliments. Thank you for sharing.

Smyrna, Georgia
Reviewed 1 week ago NEWvia mobile

My husband & I spent the night at the JW and at check-in JULE was phenomenal. Yolanda was great at dinner & so was Sanhi at breakfast. Ed was very helpful in the lobby. Everything was perfect & the staff was amazing & helpful.

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Helpful?
Thank qoi36
Ebrahima M, Guest Relations Manager at JW Marriott Atlanta Buckhead, responded to this review

Thank you for visiting the JW Marriott Atlanta Buckhead for your Valentine's Celebration. I am so delighted to learn that our staff was so helpful and amazing. I will be certain to share your nice "kudos" with the associates you have mentioned. Please come back to see us soon.

Pooler, Georgia
Reviewed 1 week ago via mobile

We were greeted with a friendly welcome in the valet department and also once we entered the hotel. Check in was effortless and the hotel room was clean and spacious. Will definitely return whenever I visit Atlanta.

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Helpful?
Thank C R
Ebrahima M, Guest Relations Manager at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your visit. I am glad our staff was friendly and welcoming and check in was easy. It's nice to know you will definitely return. Thank you for sharing.

Reviewed 1 week ago

This was my first time in Atlanta and I was in town for the NFC championship. I arrived around 5:30pm and on the plane a pilot told me to take the train from the airport to Lenox station which I did and that was a $6 roundtrip. When I get to Lenox station it was a longer walk then I...

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Thank Darlene C
Ebrahima M, Manager at JW Marriott Atlanta Buckhead, responded to this review

Darlene - thank you for you nice recommendation. It is truly convenient for our visitors to utilize the MARTA rail station for getting to the airport and back since it is located directly across the street. You can access many points of interest as well by using MARTA. I'll be certain to share your comments regarding your pleasant dining experience...

Atlanta, GA
Reviewed 2 weeks ago

Just steps away from shopping, restaurants and nightlife, this JW Marriott is a winner. We were here for a meeting and had a very nice room - a little dated, but still very nice. The meeting rooms and technical aspects were fine and the food served to meeting attendees was delicious. The parking deck was hard to access from Lenox...

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2Thank GuyFromAtlanta_GA
Ebrahima M, Director of Operatoins at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your visit. Glad you had an opportunity to stay with us for your meeting and found the hotel so very convenient and enjoyed your food service. I'll be certain to share this with our Banquet Chef. So you are aware, our ballroom and 2nd floor meeting space is scheduled for a renovation in July for which we...

Talbott, Tennessee
Reviewed 2 weeks ago

The JW Marriott has a wonderful staff that is attentive to your every need. Reception, bellman, waitstaff in the restaurant were all fantastic. I had breakfast in the restaurant and it was great. I like the location. My room was very clean and comfortable.

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Thank denise050733
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your nice compliments regarding our staff Denise. We appreciate your recommendation. I'll be sure to share the nice comments regarding our staff to our team. Thank you for letting us know. See you next visit!

alexandria, LA
Reviewed 3 weeks ago via mobile

JW Buckhead is in an excellent location for business travelers. The staff is pleasant from arrival to check in to the lounge attendants. Have eaten in dinner in the lobby lounge 3 times. The beet salad is my favorite item. It's very good. The lounge is small with a pleasant hostess in the evening. Breakfast is perfectly fine-eggs and fruit....

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Helpful?
Thank travelingcircus38
Ebrahima M, Director of Operatons at JW Marriott Atlanta Buckhead, responded to this review

Thank you for staying with us and for your nice review. I will make certain that I share you compliment about our beet salad with our executive chef! We will certainly take your additional comments regarding the dresser into consideration for the future. Thank you for letting us know. Thank you for being a loyal visitor.

Reviewed 4 weeks ago

Recently I traveled for work while still recovering from a broken leg. I was in crutches, uncomfortable and nervous to be out and about alone for the first time in months. From the moment I got out of my taxi in front of JW Marriott, every single employee was nothing but helpful and compassionate. The concierge was very sympathetic and...

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Helpful?
Thank Natalie V
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Natalie V - thank you for staying with us. I am so happy to learn that our staffs was caring and compassionate during your visit. Happy we were als able to point you in a good direction to get around while on crutches. I hope you will mend soon. I will be sure to share your concerns about the vegan...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff

Additional Information about JW Marriott Atlanta Buckhead

Address: 3300 Lenox Road NE, Atlanta, GA 30326
Location: United States > Georgia > Atlanta > Buckhead
Price Range: $167 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Atlanta Buckhead 4*
Number of rooms: 371
Reservation Options:
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Also Known As:
Jw Marriott Atlanta
Marriott Hotel Buckhead Atlanta
Marriott Atlanta
Atlanta Marriott
Hotel Style:
#12 Green Hotel in Atlanta
#14 Luxury Hotel in Atlanta
#28 Business Hotel in Atlanta
#33 Romantic Hotel in Atlanta
#36 Family Hotel in Atlanta
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Questions & Answers

Here's what travelers have asked, with answers from JW Marriott Atlanta Buckhead staff and other travelers.
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Questions? Get answers from JW Marriott Atlanta Buckhead staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask for a higher floor”
 of 5 bubbles 57JP, 2 days ago | Read review
“Corner room near the concierge level”
 of 5 bubbles justformesiny, 3 days ago | Read review
“Ask for a # 10 room”
 of 5 bubbles truesdalej, Jan 17, 2017 | Read review
“The top floor.....next to the club level”
 of 5 bubbles Voyageurbabou, Jan 10, 2017 | Read review
“request view of the city on a high floor”
 of 5 bubbles DrJohnATL, Dec 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question