The American Hotel Atlanta Downtown - A DoubleTree by Hilton
587 reviews
#30 of 189 Hotels in Atlanta
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Room & Suite (105)
Dining (18)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The American Hotel Atlanta Downtown - A DoubleTree by Hilton
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#30 of 189 hotels in Atlanta
Location
Cleanliness
Service
Value
Travelers' Choice
Experience exciting downtown Atlanta at the stylish The American Hotel Atlanta Downtown - a DoubleTree hotel. Walk to many downtown attractions such as Georgia Aquarium, Georgia World Congress Center, Georgia Dome and many other attractions.
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Full view
Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
Paid private parking on-site
Paid internet
Outdoor pool
Restaurant
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Convenience store
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Centrally Located
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
171Restaurantswithin 0.3 miles
24Attractionswithin 0.3 miles
Contact
160 Ted Turner Dr NW, Atlanta, GA 30303-2030
Getting there
Rental CarsSee rental cars from $26/day
Nearby restaurants
Aviva by Kameel
790 reviews5 minLebanese
Red Phone Booth
240 reviews4 minBar
Polaris Restaurant
312 reviews5 minAmerican
Ray's in the City
1,377 reviews3 minSteakhouse
See all nearby restaurantsNearby attractions
World of Coca-Cola
14,086 reviews6 minSpeciality Museums
Time to Escape: the Escape Room Experience (Downtown Atlanta)
184 reviews4 minGame & Entertainment Centers
Agatha's Mystery Theater
573 reviews5 minDinner Theaters
Escape The Room Atlanta
691 reviews3 minEscape Games
See all nearby attractions587Reviews18Q+A35Room tips
Reviews
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Popular mentions
My wife and I came for a wedding at Ventanas in the Hilton Garden Inn nearby. I chose to stay here, because i had visited before on a business trip, it has a cool, retro, 60's vibe, and it was only a 10-minute walk to the wedding -- much less to many other places downtown. We took a Lyft from the airport, because we didn't need a car, and parking is expensive. Friendly staff.
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Date of stay: September 2020
Value
Service
Sleep Quality
Helpful
Response from Britta Ulrich , General Manager at The American Hotel Atlanta Downtown - A DoubleTree by Hilton
Responded 1 week ago
Thank you for your feedback and for having chosen The American Hotel for your recent visit to Atlanta. We hope to see you again soon!
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Hotel's Favorite
This is an amazing hotel! The staff were awesome! Clean, friendly, and the view from our balcony was worth every penny! We will definitely be staying here again! Your right in the middle of downtown! Didn’t try the restaurant but we will on our next visit!
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Date of stay: October 2020Trip type: Traveled with friends
Helpful
Response from Britta Ulrich , General Manager at The American Hotel Atlanta Downtown - A DoubleTree by Hilton
Responded 1 week ago
Thank you so much for your feedback and for having chosen our hotel for your recent visit to Atlanta!
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Where should I begin? I checked on Friday 10/16/20 and I checked out on 10/19/20. I selected this rating because, I was flabbergasted to find that when I walked in my room not only was the toilet seat up, when I placed it down there was Pee on the seat. Not only did I find that to be disgusting, but the room also was not clean at all. You advertise that you're working with Lysol and I find that to be false. How could you be advertising to be so clean and the rooms are so dirty? The next day I found someone's underwear and pants underneath my sink. I took a photo, because I couldn't believe it. A very small woman left her clothes behind, and the staff didn't even clean it. Do you know how disgusting that is especially with Covid going on? I mean UNDERWEAR!? Also, the marijuana smoking throughout the hallways & in the rooms was outrageous. Not everyone likes that smell, and I didn't understand why they let people do whatever they want. The walls are paper-thin, so you can hear everything imaginable throughout your stay. I had children screaming, getting spanked every two seconds, screaming again-it was nuts. I found it to be quite upsetting that I was only able to get half off of one night, seeing as how I had someone's dirty underwear in my room. The toilet water came up twice. The walls on the shower had little hairs on it. The valet service was also horrendous, not because of the men operating it, they did a great job, but because you needed more staff for the demand. Also, because the room is so dirty, I refused to use the little coffee maker in the room, or eat anything out of this hotel, which sucked because then I had to go out every day. If we weren't told to stay here for a corporate event I would have left. I will never stay here again unless it's a life or death situation. I am really surprised that there were no roaches. If you do decide to stay here, just do as I did and make sure to bring Lysol wipes just in case. I also went to the store and bought disinfectant spray, which is not that far away as long as you rent a car. The location of this hotel is great, and the staff is friendly, but it's just not enough to stay here again, if you do have autoimmune diseases, with Covid going on, you should really rethink staying somewhere else that is safer for you.…
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Date of stay: October 2020Trip type: Traveled on business
Helpful
Response from Mike Yacoub , General Manager at The American Hotel Atlanta Downtown - A DoubleTree by Hilton
Responded 4 weeks ago
Thank you for your feedback. We regret to hear that your stay has been unsatisfactory and have shared your comments with the team for coaching and training
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I have been a Hilton Customer for years and we arrived yesterday at around noon. When we went to check in we were told that it would be an extra $50 to check in 3 hours earlier (I stayed I was a long time customer and was told there was nothing they could do) we left and came back around 7pm. We checked in and went to our room. The 6th floor hallway was musty and smelled of pot. We entered our room and it was musty and dated. The next morning it took forever to both get our car and also return it to the valet. They charge $40 to valet a car when you can park across the street for $7. When we returned our room was never cleaned. We called the front desk and was told that unless you request, they do not clean the room. I stated no one that upon check in could you please bring us some towels. They said sure. After waiting for 2 hours and no towels I decided to use one of the previously used towels. When I tried to take a shower it was ice cold with no hot water. I again called the front desk and the girl informed me a lot of people are taking showers that is why there is no hot water. I said at 9pm??? I have never in my life stayed at a hotel that runs out of hot water at night. This the the absolute worst Hilton I have ever stayed at. They have homeless people hanging outside the hotel smoking cigarettes and a police officer stationed at the front door, which was really unsettling. I advise anyone considering staying at this hotel to choose another.…
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Date of stay: August 2020Trip type: Traveled with family
Helpful
Response from Mike Yacoub , General Manager at The American Hotel Atlanta Downtown - A DoubleTree by Hilton
Responded 4 weeks ago
Thank you for your feedback. We regret to hear that your stay was unsatisfactory and will review your feedback with the team for service and conditional improvements.
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The nostalgia theme with this hotel was a great way to reflect on 60s even to the decor in the room! The entire staff from the front desk, housekeeping, bartenders and even doormen....were all awesome!
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Review collected in partnership with DoubleTree by Hilton
Date of stay: March 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from DwayneDean, General Manager at The American Hotel Atlanta Downtown - A DoubleTree by Hilton
Responded Mar 16, 2020
Thank you for your feedback and for having chosen The American Hotel for your recent visit to Atlanta! We look forward to the opportunity to welcome you back in the near future!
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PRICE RANGE
$136 - $317 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott atlanta downtown hotel atlanta, wyndham atlanta, atlanta marriott
FORMERLY KNOWN AS
Atlanta Marriott Downtown
LOCATION
United StatesGeorgiaAtlanta
NUMBER OF ROOMS
312
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Claim Your Listing Frequently Asked Questions about The American Hotel Atlanta Downtown - A DoubleTree by Hilton
Which popular attractions are close to The American Hotel Atlanta Downtown - A DoubleTree by Hilton?
Nearby attractions include World of Coca-Cola (0.3 miles), Time to Escape: the Escape Room Experience (Downtown Atlanta) (0.2 miles), and Agatha's Mystery Theater (0.2 miles).
What are some of the property amenities at The American Hotel Atlanta Downtown - A DoubleTree by Hilton?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at The American Hotel Atlanta Downtown - A DoubleTree by Hilton?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The American Hotel Atlanta Downtown - A DoubleTree by Hilton?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to The American Hotel Atlanta Downtown - A DoubleTree by Hilton?
Conveniently located restaurants include Aviva by Kameel, Red Phone Booth, and Polaris Restaurant.
Are there opportunities to exercise at The American Hotel Atlanta Downtown - A DoubleTree by Hilton?
Yes, guests have access to a pool and a fitness center during their stay.
Is The American Hotel Atlanta Downtown - A DoubleTree by Hilton located near the city center?
Yes, it is 0.2 miles away from the center of Atlanta.
Are any cleaning services offered at The American Hotel Atlanta Downtown - A DoubleTree by Hilton?
Yes, dry cleaning and laundry service are offered to guests.
Does The American Hotel Atlanta Downtown - A DoubleTree by Hilton offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The American Hotel Atlanta Downtown - A DoubleTree by Hilton?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The American Hotel Atlanta Downtown - A DoubleTree by Hilton?
Many travelers enjoy visiting Martin Luther King Jr. National Historic Site (1.0 miles), Oakland Cemetery (1.3 miles), and Centennial Olympic Park (0.3 miles).